Find Cheap Flights from Buenos Aires Ministro Pistarini to Washington Reagan-National (EZE - DCA)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Once we finally got on the plane it was fine. The experience at Jorge Newbury airport was crazy - the line just to check into a Latam flight was 2+ hours long. The employees handled it well, but I have no idea why there were not more people working the counters. The employees made sure that anyone with an upcoming flight got to the head of the line eventually, but it was very confusing overall. Not sure if this is the airlines fault or the airports fault.

Not fast and in very horrible area of the airport

Very nice attention, good confort at the airplanes

Poor the service of drinks during the intercontinental flights

At the gate in jfk bad service between latam and American airline worse experience and service ever. Never again.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Tight seating, turbulence and screaming children do not a good flight make.

Served food!

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

Entertainment and food was OK.

Check-in took a long time to start. Only 3 hours before flight even though the attends were already there. The in-flight crew was really bad. The flight attends made really loud jokes with each other and screamed instead of using the communicator systems. I´ve already travelled with tam other 6 times this year and the crew was always very polite. This one was really bizarre.

Late landing Slow to open cabin door at gate Very slow luggage delivery

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

in flight entertainment options, comfort of the seat

waiting to board was LONG overdue and given that it was an early flight it was particularly unpleasant as I could have slept in a bit...

Announcement at the gate needs to be in English; that would help a lot.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Pessoal de bordo atencioso.

Achei o avião um pouco mal tratado: Um assento de banheiro quebrado, o mapa com a rota não estava funcionando, os suportes para copos de alguns assentos retirados. Interior do avião muito quente. O ar condicionado só foi ligado na hora da saída.

Crowed but flight was ok

Overall it was ok

LAN cancelled our flight to Iguazu. They didn't even offer to help us find a new flight and kept shuffling us back and forth between ticket counters. No one would take ownership for the cancelled flight - not even the supervisor, Fernando, who refused to lift a finger to help us. He told us it was not his problem, and there was nothing he could do. So, we ended up paying $300 to fly another airline to get to Iguazu.....The best part....there is NO clear way to get our money back from LAN. Worst excuse for an airline.

The plane was big and comfy.

The departure screen did not mention which gate we should be waiting at and showed "on-time" up to 10 minutes before departure before switching to "delayed." Good thing it was a small airport and there was only one delay.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Friendly crew except one lady. Perhaps she was having a bad day.

Waiting for 4 hours in the plane before take off.

The service and system on boarding.

The food wasn't too good and very little. It is a long flight in a time with lunch/ dinner mixed. The seat was not too comfortable

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase