Daily cleaning, installation of cabin HEPA filters on flights from Burbank to Florida
|August||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$388||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 53m
The cheapest ticket to Florida from Burbank found in the last 72 hours was $108 one-way, and $95 round-trip. The most popular route is from Burbank to Tampa, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $128.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 993 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 22 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Very nice gate attendants!! And on flight staff were great!"
Pros: "From start to finish they were amazing!!"
Cons: "Plane did not wait! Miss it by 3 minutes after running through the airport"
Cons: "Didn’t know that Alaska and virgin America were now one, great in flight entertainment for the whole family."
Cons: "Seats are so small and there is virtually no leg room. No choice of free snacks—just a cookie. Took forever to disembark—so long that no one from the crew said good-bye to us and the cleaning crew had already begun cleaning the 1st class area. Flight take off/ landing was comfortable. No on board movies. Couldn’t even connect with my own iPad or iPhone. Can’t believe there are airplanes without screens on the back of seats. Just an okay flight."
Pros: "Flight was good. Attendance were attentive."
Cons: "Food expensive, movies not user friendly"
Pros: "On board staff was great. Flight was great."
Cons: "I bought tickets with the understanding a normal carry on was ok. When I arrived at the gate for our flight we were told Alaska had a new policy that started 6/4 (we were flying on 6/7) that only allowed a much smaller size carry-on. If suitcases didn’t fit the new smaller size rules one had to pay $25 and check it. We have three people flying round trip - that would add $150 to our total. I shopped carefully for low fares. Many people on the flight had to pay at the gate. Not cool Alaska."
Pros: "Always a great time"
Pros: "Boarding was relaxed. Adequate space in the overhead compartment. L sufficient leg room. Leather seats with adjustable headrests. Courteous, warm and compassionate stewardess. Cold beer."
Cons: "Flight delay due to weatheri'n the fly over states."
Cons: "It’s is tooo cold and there was no covers :-("
Pros: "Very efficient the entire way through. No hiccups, smooth sailing from Burbank to Portland."
Cons: "When I was assigned a seat, I had to find out myself. Wasn't informed. Requested for coffee on the flight and, although there was turbulence that got in the way, they never checked back with me if I wanted coffee. Small notes, but would have made the trip excellent."
Pros: "Great conversation with a fellow passenger, food and drinks were enjoyable for the short flight, and the crew was friendly."
Cons: "Paid extra for premium seat and didn't get anything to drink theybskip our seats Not worth paying extra for nothing"
Pros: "Cabin crew was very helpful"
Cons: "The plane sat in the taxiway a half hour since Alaska only has one gate at MCI and it wasn’t free."
Pros: "No one sat in the middle seat! Smooth flight!"
Cons: "Waiting to board"
Pros: "Crowded leg space"
Pros: "nice plane. good airline"
Cons: "for red-eyes, Alaska needs blankets and pillows"
Pros: "I dispatched a guitar in a hard case. It was labeled fragile and sent to a separate compartment. The guitar was poorly treated and the case was broken all over. Very disappointing. On top of that I had requested window seat and got the middle seat. No food was served and there was no movies to watch or anything, considering this was a five hour flight"
Pros: "The staff is always super friendly, and with an hour and a half on the plane before we left one stewardess gave me free pringles (that I was going to pay for) because our 2 year old was “hangry”. I appreciate the gesture to make our day a little easier."
Cons: "I didn’t not enjoy sitting on the plane at the gate for an hour and a half. I wish we could or deplaned (or had the option to), with a 2 year old we needed to entertain him that much longer."
Pros: "Flight left on time and arrived early, the staff was warm and friendly, and it was an easy flight."
Pros: "Enjoyed big leather seats in older planes. More comfortable."
Cons: "Not really Alaska's fault but delayed at the gate due to lot of extra flights taking off. Would have been nice to wait in terminal rather than on plane."
Pros: "Free stuff. Close to on time"
Pros: "No strict baggage rules, free carry-on, free WiFi and entertainment. Efificient boarding."
Cons: "Nothing I didn’t like."
Cons: "They oversold my flight and I had to take an hour long cab ride to another airport and go through security a second time. I arrived at my destination 2 hours later than I expected with my first flight. How do you over sell a flight?!"
Cons: "Cramped seats"
Pros: "Managed to board quickly and leave early!"
Cons: "Upgraded to an exit seat. Got the leg room, didn't get the shoulder room. Ended up flying the whole time with my shoulders pulled inward and left aching. I'll be avoiding 737's when I can moving forward."
Pros: "Quick, easy, clean"
Pros: "I liked the cheese platter."
Cons: "Unable to connect to the internet. Flight was delayed. No legroom."
Cons: "Crew was trying to be funny but it fell a little flat. Seats were small and cramped, no place for luggage overhead. Poor selection of beverages."
Pros: "Everyone I encountered that worked for Alaska were truly incredible and kind! Best airline! More airlines need to take notes from Alaska! You guys are amazing! Thank you Alaska Airlines for a wonderful flight!"
Pros: "Crew was friendly and on point with meal/beverage service."
Cons: "Boarding process could be better communicated. Hard to hear announcements."
Pros: "The flight attendants were very helpful and the seats were moderately comfortable."
Pros: "Awesome flight attendants! I really like that you guys announce when we've hit cruising altitude and that the Pilots give us an idea about how the flight is going to go; bumpy, smooth, when/if to expect turbulence. Thank you!"
Pros: "The overall attitude of the entire staff was noticeably above the norm for airline personnel. We enjoyed Penny at check in and Juan on the flight (#760 11/21)."
Pros: "Wonderful crew. Kind and friendly. I liked being able to board from the rear of the plane in Burbank."
Cons: "They ran out of food and there was a mechanical problem that delayed our take off for 45 minutes."
Pros: "Quick flight."
Pros: "I asked for a half cup of decaf and it was almost half - that was fine. Seltzer water was a good option. Flight was smooth even with some turbulence. On time."
Cons: "No gluten free complimentary snack option...like gf pretzels. Thankfully I brought snacks."
Pros: "Seats were big & comfortable. Lots of overhead space for suitcase. Chargers at each seat!!"
Cons: "For a long flight, there was no individual tv screen. You would have to pay $10 to rent iPads to watch movies. My wifi did not work."
Pros: "New airplane,friendly crew,professional services"
Pros: "On time, clean, couterous crew"
Pros: "The service"
Pros: "The overall experience from obtaining the boarding pass on line and being greeted by the smiling staff on arrival to the airport. Directed to the carry on bag drop off was smooth and convenient. Appreciate the free service at the baggage drop off center for carry ins. Seats wide and comfortable, amble room for feet and excellent staff, polite, clean appearance and appropriate clothing. Wish my family could afford to use This 5 star airline to visit me at Christmas. I can't stop telling all my friends about my outstanding experience traveling from Washington state to Orlando, Florida. I have 7 family members traveling to Florida at Christmas and I do hope they can afford to to use Alaskan airlines"
Cons: "No improvements necessary. It was the best and most comfortable air flight I have experienced. I have travel quite a bit the last two years, now that I have retired"
Pros: "Boarding was quick and efficient."
Cons: "Didn't realize I had to bring my own plug in to watch the in flight entertainment. Otherwise the flight was fine."
Pros: "Crew,flight duration quick service"
Cons: "Loud children"
Pros: "Arrived early"
Pros: "Flight left on time, arrived early. Great service en route."
Cons: "Very slow check in out front. Not enough agents at first; line got very long and they were having problems with their computers to check people in."
Pros: "They checked my second bag for free"
Cons: "There were no TVs for a straight 6 hour flight and you had to rent iPads if you wanted to watch anything. For such a long flight tv should be included. Stop being so cheap."
Cons: "Faster lines at check-in. More courteous security personnel"
Pros: "Comfortable Seating!"
Cons: "Flight delayed Quite a bit."
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "The flight was delay 3:45 and no compensation!!!!"
Cons: "The worst The flight was delay and no compensation!!!! 3:45"
Pros: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Cons: "The seats need a cushion."
Pros: "My first perfect Delta flight. No issues. No delays. Excellent customer service. What more could you ask for"
Cons: "No problems"
Pros: "How professional everyone was"
Cons: "Everything was good"
Cons: "When my flight with American Airlines cancelled, I felt so panicked because I needed to be in Florida on Saturday night. But thankfully, lady who works for American Airlines solved my problem on the phone in couple of minutes easily. After that, when we were boarding to the aircraft, there was a cabin attendant lady. She came to us and ask me and my mother if we can talk English.I answered her with yes we can, but she demands to talk with my mother. And English is not her native language, but it doesn't prove that she doesn't know it. She tried to ask questions to her like, "where were you today?" so we couldn't really understand the reason for her to ask those questions in the first place. So we couldn't really say anything. While we were talking about my mother's English, the all aircraft was watching us, and trying to figure out what was going on. After all, she made us to sit there and wait her to replace us with other passengers. We waited the whole aircraft to be seated, then she took us to another seat with my mother. I can understand that it is her job but I'm not sure, if it had to be that much discomfort. We got pretty upset about it and it affects our flight quality. Plus, while cabin crew serving beverages, they didn't really ask us anything. We needed to call them for our order. To be honest, I would never flight with Delta. It was a disappointment."
Pros: "Seating was very nice and a free move was a plus"
Cons: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"
Pros: "Late. Poor communication. Crying kids"
Pros: "The service and the seats"
Cons: "We spent more time than scheduled waiting to take off"
Pros: "Nothing. My flight got canceled."
Cons: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"
Pros: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Cons: "It was a smaller airplane."
Pros: "We took off, flew and landed without incident. Crew was polite."
Cons: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Cons: "Some of the flight attendants were rude and not very welcoming at all."
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Cons: "Seats are miniscule"
Pros: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Cons: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."
Pros: "Delta made the experience great"
Cons: "Flight was delayed almost two hours"
Pros: "Always a good experience with Delta! They’re the best!"
Cons: "flight ticket very expensive."
Cons: "Hurricane Irma, I was lucky enough to get a refund do to the natural disaster."
Pros: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Cons: "Nice sercixe and crew and generous with snacks and water"
Pros: "Personnel were pleasant and welcomeing at the gate and onboard."
Cons: "Service overall and pleasant disposition of the crew."
Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Courteous crew"
Cons: "Not enough room. Older plane model. No screens for entertainment."
Pros: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."
Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."
Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "Clean & new plane, some of the stewards were fine, good pilot"
Cons: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."
Pros: "They are very professional"
Cons: "I luv it"
Pros: "On time"
Cons: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"
Pros: "Gate agent was great. Smooth boarding and very attentive flight crew."
Cons: "The only negative was an older aircraft but the crew went out of their way to talk to people about setting up entertainment."
Pros: "on time. easy no issues"
Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Cons: "Agents at the ticketing countet were the rudest i have ever encountered in my years of flying. Had a problem and when i asked for their assistance was given the Delta 800 number and told to call and they walked off. When i called it was a 2 hour wait for an agent. Thank goodness for their app as i was able to.change my flight with the My Delta app. Also they had overbooked the flight and rather than giving assurance to people just told us to wait and "line up orderly"."
Cons: "I had to take different flights due to the delays."
Pros: "Smooth flight. On time. Satellite TV."
Cons: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."
Cons: "No complaints"
Cons: "Very poor assistance for special needs customers. Excessive waits for wheelchairs. Ignored in London waiting to be escorted to gate."
Pros: "The plane was changed so some people had new seat and some not. The crew assigned tickets quickly at the entrance. Arrived 20 min earlier, which is great!"
Cons: "The peanut bad is now contains 13 peanuts, I counted them :).Where is a good food for a 3.5 hours flight?"
Pros: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"
Pros: "On time"
Cons: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"
Pros: "Smiley flight attendants"
Pros: "So apparently I was told I was 1 min too late and the computer would not let them print a backache check. Further they were tellin me I couldn't get in my flight and have my luggage go later, but I understand because of security reasons. Finally it was 10 min til my flight left, I asked how about if I walk my bags through security check point; have TSA examine them and then they get placed in the plane like oversized carry ons normally do? Ding I struck a light bulb and they said yea why not. After a few phone calls later I was walking with my bags through TSA. It took me to think this up for Delta. A minute too late was the original response from the first agent. 1 minute! Not 10 not 5 she said the computer just got locked out. I was going to miss my flight for 1 min time restraint. The first agent didn't care and just blew me away. Thankfully the next agent tried. I had to throw away all my toiletries because TSA wouldn't let them through."
Cons: "The fact that I had to throw away all my toiletries and do the thinking for the agent. Although out of two he was the most understanding and the most helpful."
Pros: "Everyone was quick"
Cons: "Small seats"
Pros: "Todo bien"
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."
Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"
Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Pros: "The attendants helped you with all your needs. They were professional and fluent in the languages necessary to help the passengers. Very impressed"
Cons: "Good was good. Snacks and beverages were awesome."
Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Pros: "From start to finish everything went smoothly. Love the spacing of the seats too. Flight attendants were very attentive."
Cons: "The volume over the speakers were very low. Couldn't hear what the captain was saying, whenever he spoke."
Pros: "The boarding process was easy and the seats were extra comfortable"
Cons: "Good choices could have been better."
Cons: "We bought 3 seats on Business class. My seat did not have the TV working. After flying for 2 hours the flight attendant gave me a portable TV, after asking multiple times. The food was totally horrible. The catering company that American Airlines uses needs to be replaced immediately. Flying TAP, Emirates, Latam, British Airlines , their catering company is very good. Flight attendants were sarcastic and rude. The service was equivalent if you fly coach class."
Pros: "Good food, good wine, good movie choice, Thank you."
Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"
Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"
Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"
Cons: "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."
Cons: "Super old planes, couldn't control a/c or had a tv."
Pros: "Great choices of movies and the system was good"
Cons: "the food was awful and the crew seemed stressed out and not flexible at all."
Pros: "The only good part was that I had no one sitting next to me"
Cons: "We had a 8 hour delay in Lima and the customer service was terrible. I did not know what was going on for hours on end and they keep giving all the passengers the loop around. I work in the hospitality industry and this isn't the way to treat your paying customers"
Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."
Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."
Pros: "Arrived early and flight wasn't packed."
Pros: "The inflight crew was outstanding!"
Pros: "Puntuality in both fly's"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Pros: "Exit row seating."
Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"
Pros: "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
Cons: "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."
Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."
Pros: "We flew directly from Madrid to Miami with IBERIA"
Pros: "Business class comfort was a huge difference! The seat, space entertainment was great."
Cons: "Food not great. Priority line not separate for boarding. If you don't board right away when first called, you get stuck behind everyone else boarding. Those that have higher boarding numbers stand around blocking the line and no announcement ever made to remain away from line."
Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"
Cons: "Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet."
Pros: "Premium space"
Pros: "Easy boarding, nice & quiet customers & crew & darkness made it easy to sleep a bit on this red-eye flight."
Cons: "Lots of turbulence."
Pros: "Handicap boarded with sufficient extra time"
Cons: "Not enough room."
Pros: "Enterteiment was Very good. Plane New."
Cons: "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."
Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."
Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."
Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."
Pros: "Crew cordiality"
Cons: "Comfort of the seats, could not recline"
Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."
Pros: "Checking in with kiosk was easy. Boarding went quickly. Seats had adequate space."
Cons: "Older plane than the one going down. No seat back entertainment. Typical mini bag of pretzels and a drink."
Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."
Pros: "Low cost"
Cons: "The vonfort of chair is bad and the entertainiment do not work"
Pros: "I didnt care for anything"
Cons: "Flight was delayed 2 hours. There were no chargers at any seat in Coach."
Cons: "Flight was delayed for man hours. First Class cabin was a disgrace - old seats, no padding, plane appeared dirty."
Cons: "Stuck on the runway for 25 min. And then after took another 20 minutes because they could not open the door to get into the airport from the plane to deplane. The staff was rude when boarding"
Pros: "I really can't complain about the flight. Great service and on time"
Cons: "The only unfortunate thing was there were no TVs which was a bummer"
Pros: "Caught all my flights on time everything went smooth."
Cons: "All good things"
Cons: "Flight was delayed 2+ hours because of the crew. Wouldn't it make sense that if the flight was scheduled to depart at a certain time, 5 minutes before that, still no crew, let the passengers know then? No. Not if you're United. They told us to wait 20 minutes, then after 30 minutes told us about the delay and the New departure time. But when that time arrived, still no Captain. Finally, after another 15 minutes, we're on the way. Except not quite. Now, they can't get the weight and logistics of the flight worked out. C'mon United, get it together!!"
Pros: "Safe Flight Awesome Trip in & out"
Cons: "No sunshine"
Pros: "The staff gave out free snacks and were friendly"
Cons: "Too loud and the delay was an inconvenience"
Cons: "Charge for carry on Middle seat No full can of beverage"
Pros: "Courtesy of crew."
Cons: "Left late. Arrived late. Bumpy flight."
Pros: "That we arrived alive."
Cons: "We weren't allowed to put our carryons in the overhead. We were forced to put them under the seat in front of us because the plane was full. This left no place for our feet or stretching our legs. The seats were cramped so closely together, our knees touched the seat pocket in front of us. When putting down the tray table, it pressed against our stomachs. The landing was the worst and scariest one I've experienced in over 40 yrs of frequent flying. We hit so fast and hard that the plane teetered from one wheel to the other and fish tailed so hard that people's necks were hurt. If possible, I'll never fly United again."
Pros: "Great flight attendants!"
Cons: "UNITED employees are very rude"
Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."
Cons: "Flight cancelled and no alternative to deal with cancelled flight"
Pros: "The best time to fly a particular airline is right after they've been in the news with bad publicity. Every single personnel was attentive and cordial."
Cons: "It was a smaller plane and very full. The seats are packed so tightly together, you dare not sneeze."
Cons: "I do not like those head rests.. I wish the were detachable."
Pros: "Crew was nice"
Cons: "Flight was delayed over 6 times and eventually cancelled. We missed a full day of our vacation. Hotel charged us a no-show fee since we couldn't make it on time due to the scheduling of the flights."
Pros: "Everything was fine on the first leg."
Cons: "Delays, very long delays. Not a fault of anyone but United had delays."
Cons: "Didn't like the fact that you had to pay to watch movies"
Pros: "I had 2 awesome flight attendants, Scott and Rico. They were friendly and I talked to them for a bit. I think that they didn't have to help me with what I needed, they just smiled and said yes. I didn't have anyone in the middle seat, so I had plenty of room. I was very comfortable and had a good flight."
Pros: "fast smooth safe trip"
Cons: "They ran out of food, didn't get any snacks, which were pretzels, I would prefer peanuts like in the old days."
Cons: "Flight was delayed 2 hours from Manchester, which would have made me miss my connecting flight to MIA"
Cons: "Had to wait at gate for a while before disembarking."
Pros: "Left right on time."
Cons: "The flight was delayed by 2 hours"
Pros: "It left on time and arrived earlt"
Cons: "I was seated in a window seat and another woman my size about 110 pounds was seated in the aisle however there was a 400+ pound man sitting in a middle seat which made it very difficult for me especially to even sit back because it was touching me the whole time when you have somebody of that size You should make sure they are on and I'll because then the find attendance would have some difficulty getting through instead of your passengers being inconvenienced either that or force people of that size to take two seats"
Cons: "Tiny seat"
Cons: "You're already charging for overpriced everything, have the decency of providing FREE entertainment on allll flights."
Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"
Pros: "We got there."
Cons: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"
Cons: "The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot"
Pros: "Plane was clean. Attendants were very hospitable."
Pros: "Business class"
Cons: "The crew hazed me for gambling mid flight. The exit attendant was rude."
Pros: "Short flight"
Cons: "Plane seemed very old, I think the pax next to me ate a corpse before the flight."
Pros: "Crew was nice"
Cons: "No entertainment !"
Cons: "all the attention"
Cons: "The flight was cancelled. Couldn't reschedule a flight earlier than 4 days out. Had to fly standby."
Pros: "What to expect from a short flight. Plain and simple no frills and shitty drinks. It was only 1.5 hours."
Cons: "The seats are too cramped."
Cons: "Delay on flight departure Bagage lost - three suitcases with all my clothes for the travel. The company does not provide any status on the provided telecoms/email."
Pros: "The worst flight ever. Flight was cancelled, did not receive hotel accommodations, had to sleep in the airport. The crew was terrible. Boarding took a lot longer than normal. Should have chosen a different airline."
Cons: "This flight was cancelled and I was given no notification. I was only told once I got to the airport. Luckily the staff member I spoke with at checkin was helpful and put me on another airline, but only after she tried to tell me they'd sent an email and said there were no flights til the following day. I had to explain that I hadnt been notified, had taken off work, had just taken a cab there, was 2 hrs early, and due to the nature of my trip not able to leave the following day. Though she was very helpful I feel it was luck and the nature of using a small airport, not something I can expect. Either way I shouldn't have to explain and insist when it was clearly the airline's mistake. When I later checked my email I actually had never recieved a cancellation email, just an email saying cancellation was possible. Overall another bad experience with United. Flew American Airlines and was happy with the flight."
Pros: "The pilot got us there safely. Good deal of turbulence."
Cons: "Stewardesses were rude to many. Chit chatted with each other whole way, ignored passengers. "Too turbulent" to serve us a beverage, which was okay. Except first class got full service. Wrong."
Cons: "My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service."
Pros: "Direct flight."
Cons: "Seats: even the expensive ones, don't recline. very uncomfortable. Departure was over an hour late. Crew was rude and dismissive. My feeling is that it was reflective of the culture they have at Spirit."
Cons: "I bought with several weeks my ticket and when I arrived to the airport I didn’t have a seat and they told me that they downgrade the plane and the solution that they will pay for my hotel room for a day and next day I’ll fly at 4. I was a very important meeting that they and couldn’t afford to lose one day un NYC. I bought in Jet Blue last minute ticket that cost me $us 370!"
Pros: "Prices of baggage"
Cons: "Flight price, baggage fees"
Cons: "Seats were uncomfortable. Delayed flight made it difficult to make it to our next flight!"
Cons: "rudeness of gate attendants mistake made by checkin attendant caused me an extra 2 hr at the airport gate attendant refused to give me last seat on standby and then spoke to other employees about me I was on stand by because of an error the gate attendant made and NOBODY wanted to fix it RUDE RUDE RUDE Will never fly Spirit again"
Pros: "Non stop flight, safe arrival of course."
Cons: "No leg room, extra narrow seats, no complimentary beverages or snacks (in a three hour filght, they did not even provide a free glass of water, at the very least - prices are absurdly high), no headphone jacks/screens/entertainment, no WiFi for one;s own devices. So unprofessional - they do not even have their own gate at Logan airport (had portable stand placed in front of a United gate, on which was not even listed the actual departure time of the flight.). Only reason I chose them was seeming lowest fare. But they ended up wanting $55 additional dollars for my small CARRY ON and $7 to choose my seat! Never again. Delta on way was a zillion times better experience - and cheaper!"
Pros: "I liked how quickly we got on the plane and got seated."
Cons: "I didn't like how delayed the flight was or the wait time."
Cons: "This airline charges you for even asking a question the worst airline out there I'm sopprize their still in bissnes stay clear and avoid major disappointment"
Cons: "The staff was rude from the gate to some of the flight attendants not all. Poor customer service skills. The 2 ladies at the gate let me stand there for 5 minutes and never asked what I needed. One finally came over rolled her eyes and told me I needed to sit down. I told her no because the flight was boarding and she told me standby needs to sit down and wait . However, I had a boarding pass and simply needed a seat assignment and when I said this she sucked her teeth and rolled her eyes again and took my boarding pass. Extremely rude. Inside an attendant proudly walked down the aisle saying "ugh what's wrong with you people and these phones these days." Then proceeded to get on the intercoms and say "I will have them take the plane back to the gate if you just can't be compliant." Were we on a school bus full of children going on a field trip? How about you explain the reasoning and importance behind needing to turn off cell phones and stop use and maybe you'll have more compliance than getting on the intercom and threatening the customers. I have never been on a flight like that and after my flight back home I never will again. Cheap flights or not it was just AWFUL."
Pros: "Took 2 hours to get my bags in FLL, but don't know if that was a Spirit problem or airport. Spirit did not tell us which carousel, so all the passengers roamed the baggage area, ground crew were no help. Check in both airports was terrible, took over an hour in line and I had all my paper work ahead of time. Spirit got me with the $9 club....sign up and get reduced baggage prices....in the fine fine print you find out it really is $59 and not $9, with no refund to cancel. This was my first and last Spirit flight."
Cons: "There was turbulence throughout the flight. The pilots and the flight attendants announced that we should stay in our seats. People were in the aisles at all times. Several times they were thrown off balance. The fight attendants paid no attention to this they were so busy chit chatting in their area at the front of the plane. We were asked to stay in our seats for passenger safety. Total oblivion was exhibited. For this reason I will never fly on this airline again."
Cons: "The entire experience. I had to cancel the flight and pay $300 for for another one. The employees were terribly unhelpful and just did not care at all. I will not fly with Spirit airlines again. No one else should I am telling everyone I know."
Cons: "Did not expect to pay for luggage."
Pros: "I like we got there safely and it was a smooth ride"
Cons: "What I didn't like is that one flight demonstrated the safety rules while another flight didn't. You have to print your boarding pass. The check bag price is too high. The long line and the unprofessionlism."
Pros: "Fast boarding. Great flight attendants!"
Pros: "I knew what I was getting into with spirit, I chose the flight solely because of the schedule. You get what you pay for... Which is not that much."
Pros: "Very Little"
Cons: "Just about everything else. Sat next to someone on both going and coming that was in my seat. Back of chair in front of me was so close(and I'm short) was so close that I was very uncomfortable. Next time I'll try SouthWest although from what I understand, they're no bargain either. I didn't book this, my secretary did."
Cons: "I was seated next to a person with an animal in her lap. If they are going to allow pets they should notify passengers. This would have allowed to schedule another flight rather than having breathing problems."
Cons: "getting stranded in ft lauderdal/Hollywood airport for over 12 hours"
Cons: "Being charged to take roll on bag with you. Having to pay to get an assigned seat. Seats tight together and not being able to recline."
Pros: "cost of flight"
Cons: "additional fees on EVERYTHING from carry ons to food and drinks...and all of it pricey..."
Pros: "is the price"
Cons: "The seats are very uncomfortable Everything else is OK"
Pros: "Some of the crew members were very nice. Cheap ticket prices, with a twist."
Cons: "The rest of the crew members were horrible. The seats are very uncomfortable. The fact that you have to pay $50-$100 for carry on and check in bags is a scam when Southwest Airlines flights come with 2 bags checked in no charge. There is no refreshments included in the flight and you have to pay for water and soft drinks. For a 2-3 hour flight, you have to pay for water... The customer service department for Spirit is absolutely horrible and very unaccomodating and completely rude."
Pros: "Arriving safely at my destination"
Cons: "No literature, no amenities, crowded seats that don't recline, getting nickel and dimed by attendants like carnival barkers for water, sitting next to dehydrated and furious people that just had to pay $55 to bring a carry-on which offset any savings they thought they were getting by flying Spirit, and a patronizing ad campaign that tries to get you excited to be miserable. "[Amenities] just weigh us down." It said something like that on the print out. I feel like not distributing water as a safety precaution in a pressurized atmosphere for a 5.5 hour flight is just begging for a catastrophe because a passenger couldn't whip out his MasterCard quick enough to stay hydrated."
Cons: "Flight was delayed 4 hours ,we have to cancel some of our plans.we checked the history for the week and it is delayed every day .Never book spirit for the prices. Its not worth it"
Pros: "They canceled my return flight and I had to spend $300 to get home."
Pros: "It is close to my home."
Cons: "I hate thar spirit nickel and dimes you for each part of the flight. To print boarding pass at the counter is $10. To choose a seat is between $10-30. Luggage is $35. I chose my luggage before getting to the airport but did not choose seats. I was then unable to update luggage for the remainder of the day. When I went back to check the max weight for my one piece of luggage I could not get to the area on their site I paid for my luggage. I searched and searched as I was packing. I found information on the spirit site stating 50lbs. OK. I got to the airport and was told the max weight for my bag at that price was 40lbs. I had to pay an additional $25. My plane was then delayed because the auxiliary power source died. We had to get towed back to the gate to get a jump start. A few people scared by the issue and got off the plane. We arrived 1.5 hours late. The issue was Spirits. They made no offers for the inconvenience. Not even a free drink. I have also been bumped and stuck over night in as Spirit over books. I DON'T BELIEVE THEY REALLY SAVE YOU MONEY. The price you are quoted on Kayak or similar sitems with Spirit is never the price you pay. IT IS ALWAYS MORE."
Pros: "The staff"
Cons: "No space"
Pros: "young man (ground crew) in MSP was very helpful, courteous and professional."
Cons: "first flight (MSP to Fort Lauderdale) was 3 hours late which caused us to miss our connecting flight (also with Spirit) by 2 minutes because Spirit was unwilling to do what ALL major airlines have done in my experience of the last 30 years of flying. When your own airline has a delay usually the other plane is asked and willing to wait if we are just talking minutes. No options were offered for FLYING to Tampa for the same day. Waiting another 24 hours is not an option when you are booked into a resort for only 4 nights! After waiting in the airport for almost 3 hours on a promised shuttle from Fort Lauderdale to Tampa we finally left. This was supposed to be a quick break in the sun for my son who just lost his dad. What a terrible way to start our quick get-away. Also main stewart was unkind almost rude on the plane. He was teaching a rookie who was very kind and trying to be helpful but was discouraged to do so I have flown much in my life . This was my first and honestly most likely my last time flying with Spirit."
Pros: "They should have free refreshment also price for luggage is pricey over the phone they tell you one thing when you get there it's different price seats are small I felt like I was in a sardine can"
Pros: "I arrived safely."
Cons: "Everything else. Zero customer service. No explanation as to why my flight was so delayed, no one took the time to genuinely apologize for wasting everyone's time. Staff seemed uninterested and didn't offer any consolation to their patrons. Even when on the plane, flight attendants didn't even offer complimentary water. Any other airline I have ever been on, flight attendants would try to appease patrons by offering beverages, snacks, vouchers. No such service was offered. Two patrons actually got in a heated argument while on the plane because everyone on the plane was extremely agitated. Every adult on the plane was consuming alcohol on the flight as a means to cope with how inconvenienced they were. Flight attendants did not even offer to interject. Everyone left the flight angry and promising themselves that they would never fly Spirit again. I hate knowing that I have to return to NYC via Spirit. Went to customer service and was given an email address so I could complain. I have never been treated this way before where even customer service doesn't offer anything but a disingenuous apology. I feel like even the staff members don't want to work for Spirit. I will never fly Spirit again. Worst flying experience I have ever had."
Pros: "Affordable price"
Cons: "Chairs do not recline"
Pros: "Nothing except that I arrived safely"
Cons: "Everything. Terrible awful airlines."
Pros: "The tickets were inexpensive, and the flight times suited my trip."
Cons: "The cost of carrying a single checked bag was almost as much as my ticket. The flight left 55 minutes late, and the bags took a long time to arrive at the carousel. The threats of charging $100 for a bag at the gate or if your one personal item was a little too large was offensive. Charging $10 to have a representative print a boarding ticket was excessive. This airline is under-performing for my tastes, and I don't expect to use them again."
Pros: "The crew where great"
Cons: "All was great"
Pros: "I traveled to FLL for a Spirit FA interview and was hired! On the flight there, flight ops and in-flight services made great accommodations because the flight had a 2 hour and 30 minute delay. They moved me to the front of the aircraft to expedite my deplaning process and arranged for a taxi to take me to the interview! I have never had a better flight experience!"
Cons: "Both my flights were delayed but the in-flight and flight ops team made every effort to make sure I got to where I needed to be when I needed to be there. I genuinely had a fantastic flight experience."
Cons: "getting my flight info and confirmation was sent to someone else customer service was bad"
Cons: "The ground crew was not very helpful or nice about requesting a change of seats for my two children who were under age."
Pros: "Spirit crew was nice. However when arriving to the airport the spirit attendees where rude."
Cons: "On tne website they'd posted a delay. However when we arrived there was no delay. The TLS guy said this happens everyday."
Cons: "Boarding process - felt like cattle being herded into a can of sardines Never saw seats with such lack of depth and flimsy arm rests. Why even bother with seats? Just keep the passengers standing, like a subway car in the sky. And I had to pay extra for these nonseats??!!"
Cons: "Hidden costs, uncomfortable seats, lost luggage. Overall the worst flighr experience i have had. Will neverbuse again."
Pros: "Speedy flight"
Cons: "Everything about it still haven't slept since"
Pros: "It esa terrible"
Cons: "The crew and pilot didn't show up for the flight- they were big time LATE- never flying again!"
Pros: "Great service, and prices. Sent me updates on my flight schedule updates and terminal changes."
Pros: "I didn't like anything about my flight"
Cons: "The worst flight I have ever taken in my life. The staff at the check in desk were so nasty I asked to speak to a manager and she was even worse. They charge for EVERY THING!!. Not even a beverage on the flight is free, I'm honestly shocked they don't charge you to breath on the plane. I will never in my life fly with spirit ever again !!!! with all their hidden fees you are better off paying $10 more and flying with a better carrier. I would have rather rode a camel to Florida than taken spirit."
Cons: "Never ever I would fly with spirit"
Pros: "Good options were good."
Cons: "The first flight from Plattsburgh to fortlauderdale was for 1:55am and we didn't board until after 5am. Once we got on the plane, the seats are very tight and small so it made for a very uncomfortable ride."
Airlines flying from Burbank to Florida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
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