Pros: "This is always a quick flight. They usually only serve OJ and water, but the time goes by that it doesn’t matter!"
Pros: "boarding was seamless and no hassles"
Cons: "the flight attendants were not as warm as they could be... one was rather sarcastic in her comments to passengers"
Pros: "seat room"
Cons: "Like the welcoming smiling stewardess"
Cons: "The entertainment Wi-Fi didn’t work well"
Pros: "Flight was fine. No problems. Crew pleasant and professional."
Cons: "Flight delayed due to problems with aircraft availability."
Pros: "I did like the space between the seats, it felt roomier than other airlines. and the seats were pretty comfortable"
Cons: "I was never able to connect to the inflight movies on the flight even after downloading the app and following all the instructions. That was pretty frustrating."
Pros: "The crew was so nice and the flight was on time and smooth."
Cons: "The chairs were really uncomfortable and narrow."
Pros: "Great crew, smooth landing."
Cons: "The “Mediterranean tapas” meal is basically a tiny tiny school lunch, minus the comfort of PB&J. Want dried apricots? You get FOUR. All in all not too bad though. The entertainment/WiFi system is limiting- maybe REMIND us to bring headphones? And no WiFi unless you have T-Mobile? Tease."
Pros: "biscotti, boarding process, crew was pleasant"
Pros: "The seats were comfortable and we had plenty of leg room in economy."
Cons: "For a short flight it was all good!"
Pros: "Wonderful quick flight!"
Pros: "Free texting"
Cons: "My flight was delayed a long time"
Pros: "Comfortable, smooth flight"
Cons: "A bag was lost despite being checked in at the same time as two others on a direct flight."
Pros: "I like the diverse, friendly staff."
Pros: "I was allowed to do a "courtesy check" for my bag on both flights. This made it easier for me to get on the plane. The wait time to pick up my suitcase was minimal. Way to go!"
Pros: "My husband and I paid for WiFi and it never worked"
Pros: "Had the chance to watch interactions with boarding attendants and other passengers and flight crew. Was always very informative and friendly to passengers, flight crew and ground crew and always seemed informed on what was going on. Flight was great and stewardess' were super friendly and helpful."
Cons: "When I booked the flight my wife and I had adjoining seats. When we checked in we were in the same row but in the middle seats on opposite sides of the isle. On my side there three guys together, the other guys were business men concentrating on their work. I was just trying not to bump into their arms, I couldn't relax."
Pros: "Very efficient the entire way through. No hiccups, smooth sailing from Burbank to Portland."
Cons: "When I was assigned a seat, I had to find out myself. Wasn't informed. Requested for coffee on the flight and, although there was turbulence that got in the way, they never checked back with me if I wanted coffee. Small notes, but would have made the trip excellent."
Pros: "No one sat in the middle seat! Smooth flight!"
Cons: "Waiting to board"
Cons: "We had a specific situation on our flight tonight that was especially disruptive. Shortly after take-off, my fiancé who was traveling with me, felt the teenager (most likely a minor) directly behind him pushing his seat. My fiancé turned around to ask her to stop. Rather than apologizing and stopping, the teenager immediately began complaining about how my fiancé was encroaching on her space. My fiancé replied that it was well within his rights to lean his seat back. The teenager responded with further complaints. Her comments were out of line and rude. It was clear that she was not satisfied with my fiancé having his seat leaning back. My fiancé eventually put his seat back, and the teenager stopped complaining. We believed that the situation had been resolved, but apparently the teenager was not satisfied. Instead, she went to a flight attendant and lodged a complaint against my fiancé. Rather than hear our side, the flight attendant immediately asked us to move to a different seat. We were forced to move, against our will, to two separate middle seats further forward in the plane. We no longer were able to sit next to each other for the remaining five hours of the flight. And this was all because one particular teenager did not want my fiancé to put his seat back, which he is certainly allowed to do. Overall, the situation was handled poorly. We paid to sit together on a flight, but due to one other passenger's attitude, we were forced to sit in seats that we did not choose apart from one another. The flight attendant should have at least heard our side of the story and offered us an alternative. Instead, we were forced to accommodate another passenger who was in the wrong. Not to mention, throughout this entire process - which lasted about 30 minutes - I was not able to use the GoGo Inflight Internet Package I had just paid for. That was money wasted. The experience was embarrassing, disruptive, and awkward. We love Alaska Airlines, and we are usually pleased with their customer service. However, tonight, the customer service we received did not meet our needs; instead the flight attendant exacerbated the situation and we left our flight feeling frazzled, angry and disappointed."
Pros: "Flight left on time and arrived early, the staff was warm and friendly, and it was an easy flight."
Pros: "Free stuff. Close to on time"
Pros: "Mona responded by getting me on the AA 6020 to PDX the next morning. Great customer service on the phone."
Cons: "I chose not to use the hotel voucher since I had only 7 hours to wait in LAX overnight."
Pros: "Decided to pay the fee for a premium seat and received complimentary drinks and snack."
Pros: "Good customer service and comfortable plane"
Cons: "Sat for an hour before take off."
Pros: "Ease of their app, upgrading to different seats, polite flight attendants and pilots that made a flight 30 mins behind schedule to being 10 mins ahead of schedule. Well done...."
Cons: "Seats were not comfortable, could use a little more padding."
Pros: "Friendly and helpful crew."
Cons: "Seats were a bit uncomfortable and was a bit cramped."
Pros: "The crew was very kind and friendly"
Cons: "They ran out of the food I wanted"
Cons: "Our landing was very rough both in Seattle and Portland. Also, our boarding took forever and there were a lot of rude people not letting seniors or mothers with young children go first. Some people also had horrible colds and were coughing loudly and very grossly all through the flight."
Pros: "The flight was on time. It was quite smooth; and I was able to purchase some food."
Pros: "They let my 8 year old son into the cockpit and gave him wings (while we were still on the ground). Very courteous crew."
Pros: "The free wine! It was on time, employees at airport and on plane were very nice. Flight and seats comfy."
Cons: "Wish there were more direct flight to SF"
Pros: "Quick, easy, clean"
Pros: "Boarding was quick and painless, and the crew was pleasant and friendly despite the early hour. The plane was pretty full, so being a slightly larger woman I felt a little claustrophobic, but it was a short flight so not bad at all. The coffee was not the best but the little cookies are always delicious, and as the flight was not even an hour there was no need for in flight entertainment, so I read on my tablet ad listened to music for the entirety of the flight."
Cons: "The coffee was a bit too strong and tasted burnt. But then again, I tend to be a bit of a coffee snob, being accustomed to the local fare in both the rogue valley and the Portland area."
Pros: "I recoment to fly with them 10. Todo estuvo súper se los recomiendo volar con ellos"
Cons: "Everything was excelent. Se disfruta ver el paisaje"
Pros: "I liked the cheese platter."
Cons: "Unable to connect to the internet. Flight was delayed. No legroom."
Pros: "Friendly and very respectful staff"
Cons: "Nothing to complain about"
Pros: "The flight arrived early. The crew are pleasant and helpful. I've always liked Alaska and their NW partners ... not at all like the experiences that have been in social media of late."
Cons: ""If you can't say anything nice, don't say anything at all." The airline would never be our destination, but Alaska is a very good way to get there."
Pros: "Friendly. Uneventful. Roomy."
Cons: "Flight attendant had to move my carry on, though I boarded first. Also wore my Timbers shirt, but couldn't board early in San Diego nor Fresno."
Cons: "Had no update prior to arrival at airport about delay. Could not figure out how to set up texting in flight"
Pros: "Everything was fine on this flight. I did not have any food or in flight entertainment so I did not rate those areas."
Cons: "Everything was great on this flight. However, on my way down to Burbank I had a 3 hour flight delay for a 50 minute flight from SaJose to Burbank. It nearly caused me to miss my shuttle from Burbank to Anaheim. Still not very happy about that."
Pros: "On time, easy to get through the check-in lines."
Cons: "No in-seat entertainment causes the "poor" above, but I did not expect entertainment."
Pros: "The no hassle at boarding. Everyone I interacted with was super, very good job they do considering the amount of people they deal with especially now at Christmas time. The flight itself was great. The captain explained a lot about where we were and what to look for out the window. Flight attendants were great so is the plane. Thank you, I will be flying with alaska again. I'm partial to boeing aircraft. Retired Boeing employee. Ed.."
Cons: "Crew was much more pleasant and comforting, especially since we had bad weather."
Pros: "No problems"
Cons: "Distances between connecting flight gates"
Pros: "I liked healthy food options. I really like the upgrade option to a more comfortable seat in the exit row and a complimentary cocktail as well. I like the organized boarding back to front. It is much faster."
Cons: "I did not use entertainment so I couldn't really rate it. There wasn't anything that I didn't like."
Pros: "The plane was clean and orderly. The flight there was on time and very efficient. All the crew were very courteous and helpful."
Cons: "The AC system is a bit lacking making the plane feel hot after 2 hours."
Pros: "The flight attendant was very attentive to our needs while traveling with 2 small children."
Cons: "The entertainment offered was very limited for a 4 hour flight."
Pros: "The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them."
Cons: "The flight was too warm."
Cons: "More communication on the flight delay"
Pros: "New long haul service is a real improvement in quality"
Pros: "The crew on both legs of our trip were nice and accommodating."
Pros: "Just fine, beverage service was friendly."
Cons: "The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you."
Cons: "Seat assignment with Economy ticket."
Pros: "The flight wasn’t overbooked so there was plenty of room. So important on such a long flight."
Cons: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."
Cons: "I'd reserved seats in advance for both directions and was give seats farther back both directions when checking in at the airport."
Pros: "Crew ok . Seat not so comfy"
Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Cons: "Crew did not make passenger in front of me bring his seat back up for landing."
Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Pros: "Check in process & text updates were awesome!"
Cons: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"
Cons: "Change my seat when I was boarding. I already had my seat # assigned before boarding. Sat next to a man with a strong body odor. I came down with a sore throat last night so I was feeling pretty bad. Then to endure a long flight with that smell which made my trip very uncomfortable."
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!"
Cons: "See other side."
Pros: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Cons: "See above!"
Pros: "Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew"
Cons: "Overhead bins a bit small on this older 767-300"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."
Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"
Pros: "Entertainment was good and staff was pleasant"
Cons: "Delta assigns seats at boarding, miss when you could pick which seats you sit in. I bought my sisters ticket, hoping we would then be able to sit together but we both ended up in the middle in different rows."
Pros: "Eventually made it home. At 1am, when it should have been 1130pm."
Pros: "Flight was on time; captain was clear and funny."
Cons: "Seats a bit cramped"
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "Wi-FI available (although I didn't use it)"
Cons: "No direct flight in the morning, so had to take two connecting flights, and leave home very early in the morning."
Pros: "Good drinks and movie selection"
Pros: "The space we had, the breakfast provided, the movies/TV shows available, and the staff."
Cons: "I was a concerned when I couldn't select seats during check-in and was informed that our seats would be assigned at the gate. After boarding, it made more sense since it wasn't a full flight; I could understand that was likely done so the plane would be weight-balanced. It just caused me some concern the day before."
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Cons: "Agents at the ticketing countet were the rudest i have ever encountered in my years of flying. Had a problem and when i asked for their assistance was given the Delta 800 number and told to call and they walked off. When i called it was a 2 hour wait for an agent. Thank goodness for their app as i was able to.change my flight with the My Delta app. Also they had overbooked the flight and rather than giving assurance to people just told us to wait and "line up orderly"."
Cons: "Need more legroom"
Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."
Pros: "Ditto from above"
Cons: "Ditto from above"
Pros: "Great crew and aircraft"
Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"
Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."
Pros: "On time and very smooth boarding"
Pros: "Good service once I finally got on a plane."
Cons: "The alternative routing after my missed connection was not good and would have resulted in a very long travel day on a comparatively ill-equipped aircraft. So I stayed in Amsterdam on my own dime to take the same direct flight one day later."
Cons: "Costumer service, they didn’t give me boarding pass because 10 dollars wasn’t charged for the boarding pass where I have money in my account and you guys charged me full 109$ and they won’t refund or cancel, iam very disappointed and will not use you guys and think it’s scam"
Pros: "They were timely."
Cons: "I don’t think I showed good judgement using this airline. The “low fares” are a gimmick because the price is comparable to a normal airline once all the add ins are taken into account. I think charging for a carry on ridiculous. The cabin wasn’t clean. A brown fluid dropped from the in cabin baggage compartment on my clothes during the flight. Never again."
Pros: "Crew was great, funny and attentive."
Cons: "Seats are immobile, very limited space. Online check in worked fine except that the boarding pass emailed to me had no barcode so I was rejected at TSA and I had to go to a kiosk to print out the boarding pass and get back in line. Why no barcode??? It says Boarding Pass on the image I received."
Cons: "Flight was delayed staff seemed stressed and too familiar with unsatisfied customers"
Cons: "I don’t think I will fly with them again. They charge for everything. Not cool. They charged for my carry on which is completely ridiculous. I’m regretting my decision to buy a ticket from them big time."
Pros: "On time"
Cons: "Checked bags should be 50 lbs not 40"
Pros: "My refund"
Cons: "The lack of customer care at the airport counter and on the phone until a Supervisor was finally connected. I appreciate Jam, for all her help and she apologized for the staff! Thank you"
Pros: "Everyone was nice."
Cons: "No free water...now that's cheap. $40 of the savings on the flight eaten by the baggage fee was expected, but a 40 lb. limit on said bag was a bummer."
Cons: "I do not like how they just roughly tossed your suitcase and belongings around things are very breakable that are in luggage and I was surprised that they were unable to put a tag on my suitcase that said I had fragile items in it I personally seen how they take the luggage and just throw it onto the luggage belt most of the time it's thrown and Landing upside down instead of right side up the way it is so roughly tossed around things can end up being broken"
Cons: "NO CARRY ON BAGS ALLOWED WITHOUT PAYING AN ADDITIONAL $65"
Pros: "The flight took off on time, as expected. The crew was super positive and friendly. Boarding went smoothly and quickly."
Cons: "Seats are small, as expected. Gates switched and it was only announced, never made public on the flight update website."
Pros: "The crew was great even though the airline was having problems."
Cons: "The terminal was DISGUSTING. Food wrappers everywhere. The air condition was not working. The flight was delayed twice."
Pros: "It was the same as the first leg of my flight. Not good"
Cons: "The same as the first flight. I will not fly Spirit Airlines ever again."
Cons: "2 hours late leaving chicago"
Cons: "I was hospitalized and unable to make the trip. I was admitted for emergency surgery on Thursday, the day of scheduled departure and just released from the hospital Wednesday evening the 28th of June. Can I reschedule the flight at a later time?"
Pros: "Good service. Flight was on time."
Cons: "Charged for a duffel bag that any other airline would consider a carry on. Flight by itself was cheap but charging for the baggage made it more expensive than other airlines."
Pros: "The price, no hassles, everything went smoothly."
Cons: "Boarding announcer a little hard to understand, pilot's voice was hard to hear, and no reason was given as to why the seatbelt light was turned on mid flight. It turns out it was due to turbulence, but it would have been nice to be reassured as I don't fly all that often. Other than that, everything else was perfect and I could not complain."
Cons: "Spirit charges for every little thing their seats are crowded. The landing is rough. And the online reservation was screwed up for my daughter. Need i say more. Spirit sucks and I will never fly again with spirit."
Cons: "Poor overall experience."
Pros: "The Flight attendants and the pilots were great,"
Cons: "The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again."
Cons: "Hard to reach customer service, they kept saying rebook flight online but my account kept saying I didn't book a flight with them. Finally had to go to airport, wait in line for two hours for them to rebook me on another carrier as their pilots were on strike"
Cons: "nothing was free. not even water. or a check bag... totally bogus."
Pros: "It was cheap?"
Cons: "Service was comical it was so bad. Turns out you have to pay for a carry on after you've been tricked into thinking you bought a deal ticket."
Cons: "Overcharged for a bag they said was oversized. I proceed onto the plane and am seated next to a 300 plus pound woman, I could have fit my oversized bag in between me and a normal sized person better than trying to squeeze in with that woman,"
Pros: "3 hour delay without any notice from the airline."
Cons: "I thought the lady was a bit rude when I asked to go use the bathroom. And I also thought the crew was up and down the aisles way too much on this short flight."
Pros: "The price was good but not worth it if the flight is cancelled and my parents cannot get out until two days later. They incurred additional taxi costs having to get a ride from the airport after flight was cancelled. We should get free airplane tickets or some other provision."
Cons: "See above. Flight was cancelled for two days."
Cons: "Flight was canceled due to weather complications with very poor options to get home. Crew at the airport were helpful but had very few options to offer. I wound up finding an alternative flight home with a different airline, was told that this particular leg of my flight would be refunded after reviewed by management."
Pros: "I have severe back issues and wad unable to lift my carry on into the overhead bin. I asked one of the flight attendants for some assistance. And for lack of a better word or expression, she gave me what can only be described as "stank face." She rolled her eyes and actually let out an audible sigh before grabbing the bag from my hands and shoving it into the bin, then walked away without so much as a word. I attempted to thank her and got no response, she just turned and walked away. I can say with all honesty that i have never been treated so rudely on any other airline."
Pros: "I don't even want to give this one star. It was canceled with no reason given and I was rebooked with a different airline."
Pros: "Crew is "funny" in that they make fun of their own airline and how cheap they. Baggage always beat me to the carousel. Despite terrible weather, pilots did great job of landing."
Cons: "Entice you with cheap airfare then charge an arm and a leg for EVERYTHING else. Ridiculous charge for carry-on and checked luggage, more than other airlines by far, and they allow less, ie. checked bag can't weigh more than 40 lbs. instead of the standard 50 lbs. No room on plane at all unless you pay extra for the big seat. Charge for you to choose a seat period. No free drinks or snacks. Charge for you to print boarding pass at airport. Basically you name it and they charge for it."
Cons: "Absolute worst experience flying ever. It was $55 to check a bag which is outrageous, but I was aware of. They were unable to take cash to check my bag and I had just left my credit card at the hotel checking out so I missed my flight. $750 dollars and 6 hours later I flew home on Southwest."
Pros: "The basic seats were fine and comfortable enough. I checked my bag and was surprised the fee was so high. The website wasn't clear on the rateswhen I purchased ticket. I had a large bag so I had to pay checked rates. Several people found out at the gate that they had to pay a lot there for a carry on."
Cons: "I didn't like that you set up your employees to be the bad guys and have to take the heat over DVD over fir the checked bag fee. Love the fee for carry one but the fact should be made known before the flight to the traveler gets to the airport about the fees."
Pros: "Not much."
Cons: "I was highly annoyed at the fees for luggage. I could have flown for the same price with Delta, (which I will do the next time), without luggage fees for carryons. There was only one working bathroom in the entire plane, the tray tables were a joke, and there were not even free soft drinks. I will never fly with Spirit again."
Cons: "Unfriendly staff, unfriendly airline with innumerous arbitrary rules. They nickel and dime the customer for the slightest service items. Exorbitant fair increase for changing flight schedule. I am pretty sure that I will never ever use this airline again."
Pros: "Cheap, all online, on time, crew was funny but nothing extra special"
Cons: "You pay for everything even boarding tickets if you print at the desk ($10) go ahead and pay for big front seats, you are saving so much it's worth it to be almost comfortable"
Pros: "The professional manner of the personnel"
Cons: "I am 6'2" tall and the aircraft used to fly Chicago to Las Vegas had my knees against the mettle frame of the seat ahead. Made for a long three hours."
Pros: "I like that there is more leg room than before"
Cons: "That i have to pay for even water. Chairs don't recline, no tv noting"
Cons: "This ticket and flying experience were a rip-off. I didn't know about this company before buying a ticket, but this is my only time flying with Spirit Airlines. They charged me $55 for a small carry-on - both ways, in addition to charging me for a seat on the plane! My original $190 ticket ended up being $320! They didn't even offer free water on the flight! The attendants did not greet me getting on or off the planes and the airport personnel was distracted at best (chewing gum and checking their cellphones). It was an appalling experience and will tell all my friends to NEVER choose this company. Thanks for reading my comments."
Pros: "The airline is very efficient and the staff is friendly."
Cons: "Very uncomfortable, nothing included. Southwest is much better."
Pros: "Literally nothing, will never fly this airline again."
Cons: "Awful service, everything over priced, unprofessional staff..."
Cons: "We upgraded our seats for this flight and it cost us $17 on the return flight to get seats that did not recline, with the people in front of us got to recline and shrinking our upgraded seats."
Cons: "We missed our outgoing flight and rebooked a later one only to find out our flight back had been cancelled since we missed our first flight. even though we had already booked the flight back, paid for tickets and for baggage for that flight get, it had all been cancelled and there was nothing we could do about it."
Cons: "A late 4:06 pm Flight was cancelled after we already boarded. It took them from 6:30pm to 11.:45pm to re-book us for the next day. Stood in line for 5 hours to get a new ticket, 150+ passengers were sleeping in line they were so slow. Their employees lied several times to all of us. The passengers were all angry. Spirit was very uncaring. This is the worst service I have ever received in my life! I will never ever fly Spirit again! Please remove them from your list of airlines."
Pros: "Crew were quite funny during the routine inflight instructions. People actually listened."
Cons: "Seating-tight and no recline"
Pros: "I got back to Portland"
Cons: "That the crew Was less than friendly, they sat and glared at us the whole flight, snapped at people if they asked questions, I don't like all of the hidden fee's your airline changes, I don't know if I'll use you again, and I do plan on a lot of air travel this year."
Cons: "This is the bolt bus of the sky...with hidden fees. Will never fly spirit for coast to coast flight EVER AGAIN"
Cons: "Spirits policies are hidden and terrible. They don't let you know about their hidden fees and it's pathetic."
Cons: "Advertised the cheapest rate but by the time I went through the process of getting my boarding pass my bags cost more to fly than myself it's ridiculous. Hey charged $84 for one bag and they charged $76 for a carry-on round-trip even charge three dollars for just a soda he's guys are money hungry I'll never fly with spirit again"
Pros: "I had an aisle seat"
Cons: "Cabin was cold, flight attendants did not walk through cabin, flight was delayed and it was not communicated till after flight was to take off, gate assignment was changed and it was not made clear. Lack of clear communication. Everything was ala carte, even water. Seats uncomfortable and did not recline. $55 per carry on charge...really. Will not recommend Spirit Airline"