Find Business Class Flights to Tokyo Narita Airport - Compare and Save

The best part was the staff. They are kind and gracious and made it a good flight.

The crew assisted the super senior citizen and accommodated her requests. Experience with crew was excellent. However the aircraft did not have a separate business class cabin. Some of the small offer to improve confirmt of passenger like making a bed in helping them sleep, closing the cabin door would go a long way as some of the traveler are not even aware of these facilities. Once they know, they may prefer flying business.

Delightful. Excellent service, excelling cabin, could never fly coach again! 😎😆😉

There were no vegetarian options on flight from India. Then on the next flight there was no chosen entree available. Movie selection was mediocre

It was fine but my trip from Narita Japan to L.A kind of mediocre because did not get the assigned window seat.

Very courteous and professional flight attendants. At least from Delhi to Tokyo leg where a good number of passengers are of Indian origin should have some items of Indian cuisine on the menu other than that great experience.

Crews are rude and short. Example: after my drink and was ready to prep my bed to rest. I tried to give my empty glasses to the steward while she was playing her card game on her iPad. The steward told me to take the glass back to my table instead of taking the glass out of my hand. Compare Japanese steward it’s like heaven and hell.

I traveled business class from Lax to Narita flight Jl61. The crew was attentive and polite. Food was good quality and service was as it should be. Narita to Bengaluru Jl753was another story in business class. The cabin was darkened for the 9hr:30min flight, food was mediocre, service was below standard and crew can't speak English to save their lives. When you ask for noodles soup from Ala carte they gave cup of noodles while Lax to Narita i was served the best Ramen noodles in a big bowl. Why the disparity on this leg of the journey.....or is it because there were mostly Indian passengers and it really did not matter to Jal to bother as its a poor country and Indians refrain from speaking up? A good airline but differentiation like this brings their reputation and business down.

Food was great, Entertainment was bad, movies were not current and just did not have good variety. Granted I was tired so cranky might have played into my evaluation. Overall based on cost I definitely would fly them again. I am a million mile flyer on another airline, the service on JAL really beats all airlines.

Wonderful service from timely boarding, to attentive crew, food service, my seat was very comfy, no complaints at all!

The stewardesses were excellent! The food and service were great. I will definitely fly ANA in the future.

I’ve always had pleasant experiences with ANA and that has made me a loyal customer.

Overall good except the checkin process at Bangkok airport. Can ANA explain why the line for business class is longer than that for economy? I, BC passenger, had to move from BC line to economy line to get faster service.

Excellent crew, food and comfort from LA to Narita. Flight from Narita to Manila was just okay, Food and comfort needs to improve. The business class was not comfortable.

Cabin Crew was excellent. They took care of everything requested. Flight was good

I didn’t know that my connecting flight from Japan to Hawaii was at a different airport - arrived in Haneda (ticket said Tokyo but didn’t notice the airport name) and had to get my bags and go out of immigration and back in to go to Narita airport 2 hours away. Such a hassle and SOOO confusing and complicated. Check your airports IN ADVANCE and NEVER book if you have to change airports. 40+ years of flying and first time had this. Never again. ANA is great but booking agencies will sell you a connection that you have a good chance of missing - even under the best circumstances.

The ROOM was great. We would love to have it on all of our flights. LOL

Business class on ANA was awesome. There lie flat seats made it easier to sleep on a 12 hour flight. Food was great and service was excellent.

Fast boarding. Cabin temperature was a bit warm, but I guess this is the standard in ANA. The Room seats are spacious, but not long enough for me.

Online check-in wasn't available. Boarding was smooth. Entertainment control panel froze during flight and wifi was never available for purchase. The food was very mediocre and the plane was filthy even in the business class seat with lots of different people's hair on the floor and generally visibly dirty in the nooks around the seat! Business class seats are also tiny. United Business class is very low quality compared to ANA or Emirates Business which are far better.

The friendliness of the attendants, and the quality of the service.

Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.

They ran out of the second choice of food was stuck with fish

Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options

Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.

The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.

Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them

I had a great experience with Singapore airlines as always. The partner airline, Scoot was fine except my bag was misplaced during the shuffle. Ultimately, my baggage arrived intact. Attempting to inquire about my baggage was impossible.

I didn’t get to go, and no refund was available after asking for 2 months

The crew was so kind! I had such a nice flight ！

It was for the most part a 10/10 they said they had entertainment options but all they had was old movies for streaming from the mid 2010’s so like 10 years ago

all good for a very budget flight - well priced and excellent service. Will fly again

I appreciate the economy price of the tickets. The long flight made the comfort level on the lower average side. Wi-Fi connection was not consistent but working. Overall, I would fly again with zip air but next time get the flat, premium seats with the amount of money I would save otherwise.

You get what you pay for and nothing more. Wanted a cheap flight and that’s exactly what I got, though it’s human nature to wanting to feel like you got a good deal as well. There was none of that here. I was cheap and they were too. Got to my destination safely and that’s all that really matters.

Nice service. I wish it could provide hot water on the flight.

Wifi could have been better. Arrived 55 mins earlier than scheduled :)

Best part are two crying babies throughout the whole 11 hour trip

Inflight WiFi would lose connection when you don't continuously use it, and would sometimes be difficult to reconnect. Food quality could be a bit better. Other than that, it was excellent.

i requested refund and among $800 i got refunded 100 bucks :) how can it be possible?

Staff didn't speak much English but were attentive. Not one time was I offered a snack or complimentary drink.

overall a very good travel experience - left on time, arrived early. Mostly a smooth flight. Polaris seats were excellent, very good service and nice food with options.

Flight delayed and then cancelled (due to mechanical issues + weather). Poor communication. No one there to help with rebooking and accommodations for the night we had to stay in Newark. Our luggage was taken off the original flight and apparently left on the tarmac in the rain. Items were soaking rain. The following day, the flight was also delayed due to mechanical issues. The second year in a row that I had to sleep in an airport flying from Tokyo to Newark due to mechanical issues compounded by bad weather. Partly bad luck and partly just poor service.

Polaris seat is plush and conducive to sleep. Cabin crew was experienced, highly attentive and helpful when any need arose, such as finding a lost phone in the seat mechanism. Food was a disappointment, especially the Japanese items coming out of Newark all seemed a bit overcooked, though the empanada snacks served midway were a hit.

I was promised by United Airline (operated by ANA) that I will be seated together with my kids as I am the only adult flying with two minors. We did not get seats together in our 11 hours flight from LA to Tokyo. When asked at the gate, ANA representative said United Airline should have informed them that there is a parent flying with two minors. He said they can’t do anything in the system as the flight is full. He ask me to ask passengers next to me and the kids if they are willing to change seats. This is ridiculous! However, I went in the flight and asked other passages but no one willing to change seats. 11 hours and we were seating separately. I was very disappointed with this. It made things super inconvenient for me.

It's a long flight and I would have liked better snacks between lunch and the arrival meal. It's fine to have fruit and nuts but I really don't like ramen because it's salty junk soup. I'd suggest sandwiches. They're not expensive nor are they hard to store for a long flight. The FA's had a couple of big services and they were super busy preparing, executing and then cleaning up. Then they disappeared.

The business class seat is exceptional. I wish the food is more palatable.

Business class seats felt very cramped compared to other airlines.

The 777’s economy seat’s legroom was more tolerable than expected. I appreciate the reclining mechanism which slides the seat forward to minimize cannibalizing the space behind. The food was terrible: very salty.

Both the WIFI and entertainment did not work for 2.5h

The crew made our experience extremely bad. They were rude and didn’t have anything for kids.