I love tvs at all seats. Should be standard on all planes of any duration. Wish internet worked. I can never figure it out.
First flight on Delta and I was impressed. Tickets are a little more expensive. However, great entertainment and they even offer complimentary earbuds. I think their economy seats are slightly better than other planes. Thumbs up for me!
Comfort plus is nice and made experience better but not sure I’d pay for it again.
It wasn’t possible to connect my own iPad to the entertainment system. I really like that feature. In addition, the entertainment system was spotty at times.
Great stress free experience
Filthy carpet, terrible boarding
One of the crew member weren’t to pleasant
Pros: "Crew was amazing. Very attentive and welcoming."
Pros: "The staff were lovely."
Cons: "no covid-19 precautions were taken. It was a packed airplane didn't feel comfortable"
Cons: "Wifi would not work"
Pros: "Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy."
Cons: "Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too."
Pros: "Had seat open next to me"
Cons: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Cons: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"
Cons: "We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding."
Pros: "The crew were so kind and professional"
Cons: "The flight delay was a pain"
Pros: "Clean Washroom"
Cons: "N A"
Cons: "I’m tired of Delta gate agents “requiring” those in Main cabin 3 gate checking bags!! Both legs of the trip it came to a point they said it’s mandatory to gate check all remaining bags. We get on board and there’s plenty of overhead space. Even a flight attendant mentioned how empty the bins were!"
Pros: "Smooth flights and in time. Everyone is so nice. True professionals"
Cons: "Plane very late. Boarding was chaos"
Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Pros: "Boarding was quick"
Cons: "No entertainment, plane was small"
Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Cons: "Felt hot in the plane."
Pros: "The movies offered were decent"
Cons: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."
Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"
Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."
Pros: "No problems occured"
Cons: "Takes so long to board"
Cons: "Flight took off three hours late. After we boarded the plane, we had to sit on the plane for over three hours before we finally took off. When you’re on a flight that’s already 15 hours long, the last thing you want to do is sit on the plane for an extra three hours for nothing."
Pros: "Nice and helpful crew, fast service."
Cons: "The food was not good, the breakfast was tiny. Who wants a sweet muffin for breakfast!?! It was a very shaky flight. We sat in the back rows which might have done things worse. Not comfortable at all."
Pros: "Pleasant flight, plenty of entertainment on a long flight."
Cons: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."
Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"
Pros: "Smooth loading and unloading"
Cons: "Customers don’t listen to the Flight attendant"
Pros: "Great to have in flight TV"
Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"
Pros: "The airline crew seems to be getting better, although I can't say that they are super helpful"
Cons: "The seats, just water offered, the bathroom, no Wifi, extremely crowded and small plane. Seriously, I don't understand what is all the money payed used for since I just heard that the crew members might be actually underpaid"
Pros: "Had a great experience on my flight. All on time, and connections were great."
Cons: "Having delayed flights"
Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."
Pros: "They offered water and snacks It was quick"
Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."
Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Cons: "Management was very bad- Delta screwed up really bad"
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Cons: "My seating. Location. We checked in 22 hrs before the flight and received C4 c5"
Cons: "Probably the roughest, bumpiest landing over ever experienced. The brakes were grinding very loudly during taxi (I overheard several other passengers comment on this). The plane was very cramped and the air smelled. Thank God it was such a short flight."
Pros: "Crew was friendly"
Cons: "Crying kids on flight"
Pros: "I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation."
Pros: "Crew was amazing. Very helpful and very happy."
Cons: "Cannot think of anything at this time."
Pros: "Love main cabin extra"
Cons: "Just a cookie for a 3 hour flight"
Cons: "The plane was cold!"
Pros: "The Flight Attendant was excellent. Genuine smile, attentive, and pleasant."
Pros: "On time. Warm greetings from the pilots. New aircraft, clean, great entertainment."
Cons: "5hour flight should have a meal"
Cons: "The gate agents called all boarding groups with the boarding queue extending the entire length of the jet bridge and into the terminal beyond the gate area, making us stand in line ten to fifteen minutes longer for no reason."
Cons: "The flight was delayed for hours, and I am still trying to get to lax. All due to the pilots being too tired to fly, and due to maintenance. I would of appreciated checking into a hotel room a lot earlier than I did due to vague communication. I’m exhausted with only 2.5 hours of sleep."
Pros: "Great and welcoming crew."
Cons: "It would’ve been nice if we made it to fort Meyers!"
Pros: "Service and boarding was smooth and friendly."
Cons: "The seat assignments based on loyalty status - rude gate agents"
Cons: "Delayed multiple tomes"
Cons: "Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time."
Cons: "I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well."
Pros: "Nice seats, good food, good service"
Pros: "One cabin crew went the extra mile for me...rescued a partial dental plate which I had inadvertently tossed in the trash."
Pros: "Awesome service"
Pros: "Not much"
Cons: "They forced my wife off of the flight because they would not check our bags in 35 minutes before the flight."
Cons: "Flight attendendant were unfriendly,she missed my dinner ,I had to call her so she bring my dinner!"
Cons: "Plane was delayed over an hour!"
Pros: "Delayed and no AC working..."
Pros: "Seats were surprisingly comfortable"
Pros: "On time. Comfortable seat. Courteous crew. Easy transfer."
Pros: "This was a completely hassle free trip. No aggressive, angry flight attendants. The usual United Airlines features that I have become numb to were entirely a absent. The 2 hour delay did not happen!"
Cons: "The attendants could have come down the aisles a few more times. I got pretty dehydrated & had to get up & ask for water."
Pros: "Staff were helpful."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Pros: "Everyone was so friendly and helpful, especially Ricardo at the check in desk. Our flight was delayed for 2 hours but the friendly staff made it easier to deal with the delay!"
Cons: "We thought we were going to be flying on British Airways American Airways."
Cons: "More than 3 hours late and missed a press conference with a US Senator"
Pros: "Over 2 hours delayed, plans ruined"
Pros: "Smooth flight"
Cons: "No entertainment on a 5 hr flight. I know a lot of people bring devices but a set of headphones and some music would be nice"
Pros: "Did not use"
Cons: "Tight seating"
Pros: "Friendly and helpful crew."
Cons: "Not sure why American would fly a plane across the country with no electrical outlets, entertainment options, or food beyond snacks."
Pros: "On plane staff was attentive and very pleasant."
Cons: "Delayed flight departure. New norm, being late?"
Cons: "The airline was changed and I was not aware until I arrived to the airport."
Cons: "You overbooked the flight"
Cons: "My tickets ultimately were booked through Kayak/webjet. I will never book through webjet again. You can't directly speak with an agent. They never sent me my e-tickets. I couldn't download my tickets prior to arriving at the airport. It was super confusing because I couldn't figure out whether I was flying on British Airways or American Airlines. I didn't know what terminal to go to. I finally checked in with American even after they told me to go to British Airways. Next, American said that my booking was messed up such that they couldn't check my bag through. So at Chicago I had to exit the Secure area, pick up my bag from baggage check, check it back in and go back through security. I still didn't have my ticket for the chicago-barcelona leg of the trip. At American, they told be I had to exit the airport again to go to British Airways for the Chicago- Barcelona leg of the trip. Luckily, i asked another agent and she confirmed my flight was though American. It was the most confusing flight experience, I have ever had."
Pros: "Entertainment, service, pilot and his crew were great."
Cons: "Food was not good. Can do better. As vegetarian there are lots of good places they can order the food from."
Pros: "Good service, as efficient as possible"
Pros: "Everything smooth. No hang ups"
Pros: "Fastest flight I've ever had!"
Pros: "entertainment system was very good"
Cons: "american airlines offers no choice of food for flights of 4 hours or more, that is a shame, that says a lot about a very powerful airline. shame."
Pros: "Everything was very good!"
Cons: "Seats too close, can hardly turn around!"
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "We arrived nearly on time & without issue."
Cons: "The plane was warm & no cool air was being dispersed in the cabin & because of that it was very dry. Better temperature regulation, climate control is needed to make fir a more comfortable flight."
Pros: "Great flight - very nice crew and service."
Cons: "A few dirty cups were left behind from the previous flight."
Pros: "Space and time efficiency"
Cons: "Cleaner lavatories, it smelled like urine."
Pros: "Love United’s service. Nothing to complain about."
Pros: "The crew was very friendly, the seats were uncomfortable and the air cabin was very cold."
Cons: "The flight was delayed, cancelled then on again. Communication regarding the flight changes were very confusing and had guest running though the airport not knowing what to do. My suitcase was busted and destroyed.There were not enough blankets for everyone in the cold plane. Horrible experience."
Pros: "Great crew, comfortable plane"
Pros: "The crew was very helpful and kind."
Cons: "The entertainment app did not allow me to watch any of the quality programming and my seat to Chicago was extremely cramped and did not recline."
Pros: "Did not have any food so an N/A option for this category is needed."
Cons: "The exit, economy plus seat I chose was described as limited recline when it fact the chairs do not recline at all. I was so disappointed. Had I known this, I would have chosen a different seat. My neck was hurting by the end of the flight."
Pros: "Professionalism and kindness"
Pros: "Crew was responsive to an engine circuit breaker issue while taxiing and returned to the gate to have it addressed. Took off two hours late, but secure in the knowledge that the problem was not a flight safety issue. Kudos to the crew."
Cons: "The self- entertainment is really an inconvenience especially when the internet doesn’t work. Babies were crying the entire time. comfort wise the headboard is uncomfortable and annoying."
Pros: "Crew board and also on plane were accommodating and very friendly."
Cons: "Three people in row and all over 200lbs it felt like ever time to get seatbelt Or the horrible placed outlets between seats but under seat and you can not look under seat cause no space in front of you to access and can’t help but to rub against person in next too you. So had to apologize and explain what was trying to do before I tried. I try not to fly this airline or other large carries for"
Cons: "Spotty Wi-Fi. Only on an American flight"
Pros: "Short flight"
Cons: "Late departure due to late arrival of the plane from previous destination. Pushed our arrival time after midnight. Rental car agency was closed and had to rent from a different one at a very steep premium. No apologies and no assistance."
Pros: "The on time performance and good friendly crew"
Cons: "The seat where I sat had minimum recline"
Cons: "One hour on tarmac."
Cons: "I thought it was very misleading that my ticket that was emailed to me said "Austrian Airlines" so I got dropped off at the first terminal. But when I arrived, the attendant told me even though it says Austrian, that really Im flying with United. I had to walk 15 mins all the way to Terminal 7. This was a total let down. why was my actual airline not listed ?"
Pros: "Good rate"
Cons: "Didn’t like that I had to check my own bag in and still pay a fee. If your going to charge me then your staff should check my bag. Also I’m not a heavy person i workout so my shoulders are big. Your seats are to small"
Cons: "Old plane, no service, TINY SEATS"
Pros: "the warm baked goods when we landed"
Cons: "not so much leg space"
Pros: "Noisy intrusive spoiled crying screaming kids kicking seats shaking rattles and crew was helpless"
Cons: "My family was made to suffer due to United's inability to get all passengers off the plane in a timely manner. We all suffered for 25 minutes in a hot plane. We got nauseous from the heat . We ad to sleep on the floor of the airport in CO because we could not get a flight for that night. We missed an important Military graduation that is once in a Lifetime Experience. Your lack of customer service is appalling and I hope That I never have to experience that again."
Cons: "Rudeness of flight attendant Departure time changes Gate changes"
Pros: "Crew was very nice. Had a sick passenger on board and the flight attendant was outstanding with her and made sure she was ok every 20 mins. Do not remember her name but she was excellent in caring for the sick passenger."
Cons: "Having a delayed flight which made my brother and I miss our connecting flight in Houston which got us home 4 hours later than we were suppose to be."
Pros: "Overall the flight process was fine."
Cons: "Kayak is not transparent enough about highlighting which flights are low cost flights during purchasing. I thought I was purchasing a regular fare where I could bring a normal carry-on onto the flight, but this was a low cost flight and I had to check my bag. This information was not disclosed until after payment, and I believe this is dishonest on the part of Kayak. Kayak needs to be much more upfront about the details of the flights so that we passengers can select flights according to their needs. I felt deceived by the fare and would have purchased a different flight if I would have known ahead of time."
Cons: "Flight was delayed. Then they told us they might turn us around and take us back. It was anxiety provoking."
Pros: "Quick flight and free checked bag."
Cons: "People took a long time getting off the plane in front of us."
Cons: "They (united airlines) put my wife's luggage in the wrong flight and we are still waiting for it to arrive. It's already been 8 hrs since we landed and every time we call them, they're telling us it's scanned in a different city. Now she is without clothes and her necessities."
Pros: "Crew was nice and the pilot had some sort of Sean Connary accent that made it interesting:)"
Cons: "3 seats instead of 2 on either side"
Pros: "There was a nice selection of entertainment"
Cons: "The plane was not comfortable at all for an International flight. United should invest in bigger planes for flights over 6 hours. I could hardly sleep since the seats were so uncomfortable. Further, I was unable to get up and move around as much as I had on other international flights. There was no room on this plane to walk around and stretch. The food was mediocre. Quantas, Air China and Japan Airlines have much better meals."
Cons: "I'm 5'3 and could not even lean forward to rest my head on the table in front of me because there wasn't enough room. I shouldn't have to pay an additional 95 dollars to have what was previously considered a normal seat with normal leg room, especially after loosing 6 hours of my life due to United flight delays during the course of my trip."
Pros: "Freeway traffic made me just miss the checkin time by a hair. I had an important meeting and was hoping there was a chance to still get on (40min before flight) but that wasn't possible."
Cons: "My flight to LAX was delayed by over two hours and I had to call and reschedule. I was rescheduled to an AA flight connecting in Chicago. The flight from Chicago to LAX was delayed by over four hours!"
Pros: "Will never use united."
Pros: "Nice, big plane"
Cons: "The entertainment went out."
Pros: "Nice plane very smooth flight"
Cons: "Plane was late and missed connection to Wichita"
Cons: "I was charged $7 for the TV and it should have been $5 as my flight was less than 2 hours and the TV kept going out."
Cons: "delayed for typhoon then delayed another day because air traffic control delayed my connector"
Pros: "...I got the standby flight....I guess that's cool..."
Cons: "My red eye was delayed35 minutes because of wheel replacement making it impossible for me to make my40 some odd minute layover and I had to burn up hours of my vaca in an airport and reschedule a pick up."
Cons: "They overbooked my flight and almost didn't let me on the plane even though I bought my ticket months ago! The only reason I got on is because some people didn't show up."
Pros: "The crew was great."
Cons: "The flight was completely terrible, the most turbulent flight I'd ever been on. Turbulence for 4 hours straight. In addition the in flight entertainment did not work at all. Terrible flight."
Pros: "Price was great and flight crew was nice."
Cons: "How rude the women airline attendants are /the extreme lack of leg room"
Cons: "I received somewhat bad service at every point of contact with United. My flight was canceled in Houston, so I forced to stay overnight. I asked the rep at the customer service station if United pays for a hotel room if our flight gets canceled, I was told no. There were several canceled flights, do all the hotels were booked in the area. It was up to me to call every hotel in a 10 mile radius at midnight to find a room. I had to come out of pocket 150 dollars for the room and I missed work the following day due to my canceled flight. I was forced to stay in a hotel room with none of my clean clothes, no toiletries. I was told by a united rep, "we get off at midnight so you won't be able to get your suitcase today". All in all, it was one of the worst flying experiences I have ever had. I would like some one to call or email me."
Pros: "The boarding was ok"
Cons: "The entertainment was terrible you couldn't watch anything but direct tv commercials no wifi or anything they ask you to perches it but aren't we paying enough atleast to have a single movie or tv show but no we get commercials the whole flight"
Cons: "Rows 20 to the back of the plane didn't get a beverage. Slow moving attendant. I was thirsty."
Pros: "Getting there."
Cons: "flight crew could give a sh!t. Had to connect and came in late, made no assistance to get connecting passengers off first. Tv option sucks. Have to pay to watch anything. Couldn't even watch plane progress. Pay for that too. Only thing on is a cooking show. And yes you have to pay for food. Interesting. Food is decent though. That was a plus. All but one of the crew seemed pissed about being there. I know passengers suck. At least the guy that looked like Tim meadows from snl was nice. A 5 hour flight and they plane has no wifi (I get it) but also no charging ports??? Just gives the feeling of being held hostage for 5 hours and the only savior is your Visa. I'd hate to see how parents with kids handle it."
Pros: "The the atensents were very helpful."
Cons: "Room too small for such a long flight"
The direct flight option was fabulous
Leg room is not great on Frontier for anyone 6 feet tall or taller. One flight attendant snapped at me while I wazwaiting for bathroom
Its frontier so I don’t have high expectations
Delayed without updates. Missed a day of work
I arrived an hour before my flight and I was unable to get a boarding pass . They were only able to reschedule me a minimum of 2 days later. Totally unacceptable. Tries getting a voucher or a credit and they were going to charge me more fees then what I paid for. So unacceptable
Very efficient always on time. I have flown with Frontier several times and always an excellent experience.
Pros: "Boarding was easy!"
Cons: "Customer service w crew very rude and extremely inappropriate"
Pros: "Fast and easy flight"
Cons: "No sign at the boarding gate what the destination of the flight was - sometimes gates change I couldn’t easily confirm that I was at the correct gate"
Cons: "$4 for a bottle of water, cheap thin uncomfortable seats, tiny space to sit in and the girls at the desk are rude and not helpful! If you want packed planes with no space and thin uncomfortable seats and no drinks or snacks definitely fly here"
Cons: "When frontier crew had a chance to be nice and allow the passengers around the plane they still were successful being rude and condescending. Typical frontier."
Pros: "The crew was reassuring when we were running to board and helped my husband, who had trouble walking."
Cons: "Seats are very uncomfortable. I was charged for my personal bag"
Cons: "Don’t charge for food"
Pros: "The flight was on-time."
Cons: "The seat, again, was the bad news."
Pros: "It was good"
Cons: "All those extra fees even for a drink!!! First time on frontier not sure if I would use it again"
Pros: "Incredibly uncomfortable seats. Packed like sardines with no opportunities to move."
Cons: "Make the seats more comfortable with more leg room"
Pros: "Crew was nice flight was 2hrs late"
Pros: "Seat was very uncomfortable"
Cons: "No entertainment"
Pros: "Crew was awesome ! The flight crew I would fly with anywhere, anytime. No mucking around ,get in , buckle up, we’re outta here . I love that ."
Cons: "I’m 6’2” , any vehicle other than my R1 is just not super comfortable. Even my truck and i love my truck . But anything over 2 hours starts wearing on my long legs . Thats my issue . Nothing any airline can do for that . I prob need to opt for 1st class next time n see ."
Pros: "I made it safely to and from my destination."
Cons: "The seats are very uncomfortable, lack padding and back support."
Pros: "The staff was nice"
Cons: "The check-in process. The upcharges on everything. Barebones flight."
Cons: "All good"
Pros: "Non stop"
Cons: "Seats suck"
Pros: "Price, on time"
Cons: "Seats, no free seat selection, sat next to stinky toilets"
Pros: "Early, friendly staff"
Cons: "No WiFi"
Pros: "Boarding was fine ,no food or drink And charge for small carry on luggage $50-I don’t like it"
Pros: "The plane was quiet and dark."
Cons: "Crowded, claustrophobic. Seats don’t recline. Not that great of service. They didn’t ask if you wanted anything to drink or eat. Also no tv or charger or WiFi. For an anxious flyer, it couldn’t get much worse."
Cons: "5 hour delay, horrible last minute communication. Second time in a row this has happened with Frontier. Will never fly them again at any price."
Pros: "Boarding was fast, Polite staff, Very nice crew."
Cons: "Gate change and then a flight delay. This may be our one and only flight on Frontier."
Cons: "Due to all the delays on my first flight I just decided To re-book a different flight back I will never fly with this company again terrible the only reason they get a star because I can’t give them nine terrible"
Cons: "Late. Late.Late Staff seemed rude"
Pros: "Relatively cheaper than the other options I had to choose from but you can see why it is cheaper. The flights attendants where very nice and respectful."
Cons: "As someone who is tall, the seats are rather small. Boarding passes had to be checked manually but that didn't cause many issues."
Pros: "They left me alone."
Cons: "Fold down tables are tiny"
Cons: "Flight to SAT was cancelled and they put me in this one to AUS next day, Instead of SAT."
Pros: "The crew were kind and efficient and the planes were clean and well maintained."
Cons: "No entertainment on the flights, but that is to be expected for the price."
Pros: "Cheap tickets, friendly staff, no major complaints"
Cons: "Seats were a bit uncomfortable"
Pros: "For the price it is a great value. The first time I flew with Frontier I didn't know what to expect. This time I was prepared and had an enjoyable flight."
Cons: "I would like a bigger tray table and a charge station for my phone."
Cons: "No consideration for customers"
Pros: "I liked that there were no issues with my flight I was able to just board , get there and have no problems"
Cons: "I don’t like the fees for everything. It kinda just made me annoyed that there were fees attached to everything that doubled the cost of my flight."
Pros: "frontier was the best"
Pros: "The seats don't recline, thy is the way for short haul flights"
Cons: "Dreadful bag drop. Awful! What is wrong with management at Frontier?"
Cons: "Connecting flight delayed and notification of it being delayed was not timely."
Pros: "On time, boarding was efficient. crews were good."
Cons: "No free stuff, not even water or magazine!"
Pros: "This was the worst. A 4 hour delay with no timely notification. Then a missed flight and 2 hours trying to locate our bags. It was chaos at Denver international. Never fly again Will fly United tomorrow to get to my Bozeman destination."
Pros: "The flight was good and staff were good as well."
Cons: "I get its budget airline, but god I have to pay $2 for an orange juice or water. I'll just remember to not be thirsty."
Cons: "The flight was delayed, and we were not given any information as to what the issue was (e.g. weather, previous delay, mechanical issues, etc.)."
Pros: "Just not a good airline anymore. The seats are so uncomfortable. Would never take Frontier on anything longer than a two hour flight. They were delayed 45 minutes. Wasn't given the option to pick my seat so ended up in the 41st row "window" although there is no window in that row. No more directv, so entertainment is no longer. No leg room. Just a bit disappointed and not crazy about their makeover. I guess they had to do something drastic to stay in business but I will only fly them as a last resort."
Pros: "Cost of ticket."
Cons: "There is no wifi..The flight was delayed over an hour and a half. I think the baggage fee is crazy as well as the seat assignment charge. The flights are very reasonable but then you end up spending just as much when you tack on the additional fees."