CUN - BWI
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Round-trip
1 adult
Economy
Sat 3/4
Sat 3/11
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Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | $76 |
Average price round-trip | $298 |
Good deal round-trip | $400 |
Good deal one-way | $133 |
Best time to beat the crowds with an average 45% drop in price.
Most popular time to fly with an average 30% increase in price.
Flight from Cancun to Baltimore/Washington
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When to book flights from Cancun to Baltimore/Washington
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Top tips for finding a cheap flight from CUN to Baltimore
- Looking for a cheap flight? 25% of our users found flights on this route for $133 or less one-way and $400 or less round-trip.
- The cheapest flight from Cancun to Baltimore was found 30 days before departure, on average.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is February.
- Morning departure is around 3% cheaper than an evening flight, on average*.
FAQs for booking flights from Cancun to Baltimore
Top 5 airlines serving Cancun to Baltimore/Washington
Scores according to KAYAK customer reviews7.4
AeromexicoOverall score based on 9577 reviews
7.5Boarding
7.5Comfort
7.9Crew
7.3Entertainment
7.0Food
Cons: "space"
Pros: "Planes on time."
Pros: "I paid more money to take the 14:40 flight rather the 15:15 which was $100.00 USD less, to find out my flight was delayed by 45min.. seat didn’t recline and was just a bad experience"
Cons: "Flight was delayed."
Pros: "One of the flights at least had onboard movies."
Cons: "Better organization, And no discrimination from the airport staff at Mexico City. Including the lack of information given (sign showing on time) when clearly there was a 3 hour delay and the gate number kept changing and none of the staff knew what was going on"
Pros: "Plane"
Cons: "Food"
Pros: "Nice staff"
Cons: "Plane was late, missed connecting flight. Hotel for Mexico City was 2 star and small food voucher."
Pros: "service excellent,staff excellent."
Pros: "The meals and flights attendance were great"
Cons: "The AC on flight 748 for some reason it wasn't cold enough. No entertainment on the seat. Maybe is older air plane."
Pros: "Being served a delicious glass of orange juice during taxi to takeoff."
Cons: "Entertainment center was broken on my friends and my seats and Classe Premier was full so we couldn’t move. Sandwich was “bacon” but there was almost nothing in between white bread."
Pros: "On plane entertainment was great, along with the charger port for phones. Leg room was great, seats comfortable and even served free breakfast and gave complimentary headphones. Very nice trip."
Cons: "Not organized enough. Had to rush to second flight because 1st flight was delayed"
Cons: "The signage for flight gates should be more timely. Some flight gates were not posted until minutes before scheduled departure times."
Pros: "Everything but the screaming babies was great."
Pros: "No hassle."
Cons: "Food was awful...did not even eat it."
Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary."
Pros: "Sales rep understanding"
Cons: "Sales rep unable to provide compensation when company delays flight for many hours or a day"
Pros: "Plane was new so that was nice! Clean and elegant, i do like AM domestic business/first class product (but only on the new aircraft, with a footrest), especially in comparison to the US domestict first class. What i like is the footrest and a good inflight entertainment system"
Cons: "Food is below average, as it is unhealthy- option of a bacon sandwich on white bread with heavy mayo, or a turkey sandwich, also heavy on mayo and cheese, it included a sugary milk rice (it was tasty)"
Cons: "El vuelo fue cancelado y se tardo 5 horas en salir. Nos hicieron dormir en las bancas del aeropuerto sin indemnizacion!"
Cons: "The flight attendent gave my seat away and placed me in a seat where the tv was broke. The. Later I was ignored when I tried to ask for water."
Cons: "Changing flights is becoming Aeromexico’s normal practice, but if you want to change (even if you paid full price in Fiart Class) they’ll charge you for it. They should review their policies."
Pros: "Landed safely :-)"
Cons: "No veg food option at all. I had to survive the whole journey on peanuts. Audio sockets were broken, couldn't watch TV. The tiny TV screen was too far to see as well :-("
Cons: "Transferring in Cancun is a terrible experience."
Cons: "I will never fly with this airline again. I missed my original flight so they cancelled all of my flights without my permission and resold my seats. Talk about making an easy $2k without doing absolutely nothing. I paid for another flight to get to Mexico to fly to el salvador when they told me that they cancelled everything. Now I am stranded in Mexico on Christmas and they don't care."
Cons: "Our terminal changed the same day we left. We got off at terminal 2 in Cancun only to pay for a taxi to take us to terminal 4. Then we left 1 hour and 45 minutes late, therefore, extending the total trip."
Pros: "Aeromexico is great air company"
Cons: "The waiting at the airport for 3 hours when it was only for a 30 minutes flight"
Pros: "Crew was nice and friendly."
Cons: "went to Cancun and out of the four flights, only had in flight entertainment once. Ac was barely working and in terms of beverages it was only coke, sprite, water, coffee or juice. Seen better selection on every other airline I've flown in. Seat cushion barely there."
Pros: "Nothing"
Cons: "Food was terrible and seats are uncomfortable"
Cons: "All of the flights were delayed on our trip to Cancun from SFO. One of the flight delays caused us to miss our connection from Guadalajara into Cancun. They did not have any other flights to Cancun that day so we were put on a flight into Mexico City then finally to Cancun. We understand things like this happen with travel, but the lack of compassion for the situation was shocking. They were not apologetic at all! The lack of communication in English added to the frustration. This was our first and definitely only time we travel with Aeromexico!"
Pros: "They rebooked us on a non-stop united flight"
Cons: "Charging ability, a movie, free bag would be nice"
Pros: "Comfort"
Cons: "The flight changed. The terminal and the flight number changed. No information was given. Information desk had no idea."
Cons: "Delayed more than one hour"
Pros: "Good service."
Cons: "N/A"
Pros: "The food, crew, and level of comfort provided"
Pros: "Good legroom"
Cons: "Aeromexico is rife with delays, every single flight i have taken in the last 4 days was delayed - it is budget airline but it was too painful to have 2 missed connections, 5 delayed flights and extended waiting at airports. Never again."
Cons: "Our flight leaving cancun connecting to mexico city on our return to LAX had a time change that no one contacted us about. Our flight was scheduled to leave at 5:36pm, yet when we got to the airport we were told that the flight is actually at 4:25 and that we might not get on the flight. The gate agent was very rude to us when we were upset and asking questions about why our flight time changed and why we weren't told."
Pros: "Movie selection was pretty decent"
Cons: "Seats very uncomfortable, flight attendant had an attitude because i asked her to help me out with my head phones. Had to ask twice because she told me to give her a minute mean while she was running her mouth with the other flight attendants in the back of the plane."
Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly. The seats were pretty comfortable."
Cons: "The food was a ham sandwich, and the ham was kinda gross. The seats on the flight are simply too close together, even for an average sized male (5'11")"
Pros: "There was nothing to like about my experience."
Cons: "I booked round trip ticket's to Cancun from NYC. I had a change of plans . I needed to add my 2,4yr old to my trip.The Aromexico agent wanted to charge me over 1000.00 for the two children, to travel with me even though online the tickets were $200.00.They would not let me book my tickets online because the children were minors even though my ticket was already bought. I ended up purchasing tickets on delta to get to Cancun. However I was under the impression that I would return with Aeromexico on the round trip ticket I had already bought.NO! according to Aeromexico even though you buy a round trip ticket if you fail to use 1 leg of the trip you loose both ways WHAT! Then they refused to allow me to speak to a supervisor it was hands down the worst experience I have ever had with an airline in the 30 yrs that I have been traveling internationally. I would paddle boat rather than use this air again."
Pros: "Not too crowded"
Cons: "We didn't know the gate number until after boarding time. We boarded very late. Couldn't get comfortable in the seats"
Pros: "2 hours delayed. Unbelievable"
Pros: "The pilots seem to be very skilled at landing. All planes touched down very smoothly. This may be an odd observation, and no one would really mention this - but it's important to point this out."
Cons: "Overall, Aeromexico is a very poor quality airline. Flight delays meant we lost a day in Cancun - and there was little or no communication from anyone regarding next steps. There is no coordination, no organization, food and coffee were of poor quality, and it an airline to be avoided at any cost."
Pros: "We arrived safely."
Cons: "Flight was delayed by an hour waiting on connecting passengers to clear customs. Boarding was disorganized and chaotic."
Pros: "The seats were extremely comfortable. They provided free entertainment."
Pros: "everything."
Pros: "Meh"
Cons: "The airline reps were not very nice and they kept changing the gate"
Pros: "Great flight & service!"
Pros: "very helpful flight attendant crew"
Pros: "Entertainment. Every seat had their own tv."
Cons: "Turbulence."
No snacks
Pros: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Cons: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."
Cons: "We were early arriving on both legs of our flight, which was nice. Charlotte Airport staff was rude as usual, so nothing new there. Overall, we had a great trip."
Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"
Cons: "We left an hour late ."
Cons: "Fly faster"
Pros: "I liked that I got to philly"
Cons: "The seats were cramped, plane was freezing cold and everyone was wearing jackets and blankets because the flight attendants wouldn't raise the temp. The pretzel bag had literally 5 mini pretzels and that was it. It was a bad flight."
Pros: "Sears are still too narrow."
Cons: "I wish I could of finished my movie !!!"
Pros: "The crew was slow. Granted, the plane was full and the crew had many passengers but service was slow and cursory."
Cons: "Flying economy on American Airlines is very unpleasant. The seats are too small-the aisles too narrow and the bathrooms incredibly tiny. Only 2 bathrooms in economy for a tremendous amount of passengers. I had requested a bulkhead seat because of hip surgery. I had to purchase it."
Pros: "The crew and plane was great"
Cons: "The first flight was delayed causing me to miss my second flight and having to spend an extra night at my layover location but the airline accommodated me accordingly with a room and flight the next morning Dallas airport was a shambles not being helpful at all with the people who were delayed"
Pros: "Awesome Customer Service"
Cons: "Nothing"
Cons: "More space."
Cons: "Was very cold on fight,"
Pros: "The jet"
Pros: "good"
Cons: "Pushy crowd.."
Pros: "On time, clean airplane"
Cons: "Boarding system very odd"
Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"
Pros: "That I had no issues. Timely, staff accommodating, area cleaned."
Cons: "Had no concerns..."
Pros: "The crew members had a good attitude, pilot in particular"
Cons: "Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home."
Cons: "Same is last."
Pros: "The crew was very nice and helpful."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Pros: "Boarding was a breeze and crew was friendly."
Cons: "Seats didn’t recline, TVs didn’t work, and no WiFi available."
Pros: "Nothing"
Cons: "Awful boarding and baggage policies"
Pros: "Only thing I like we got here early."
Cons: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Pros: "Free Wi-Fi"
Cons: "The crews aren’t very kind. Average service."
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "Came around a few times with drink service. Friendly crew"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "People were nice"
Pros: "Movie was the only positive side of the trip. Cramp seats."
Cons: "Subpar in every aspect. Landing was horrible with a hard touch that made everyone bounce."
Pros: "Nice staff. Seats are comfy."
Cons: "A lot of pushy people. I think it always happens on the flights back from vacation destinations, people are burnt out and want to get home. The American airlines staff were fine, though."
Cons: "No carry on bags"
Pros: "Crew were relatively friendly"
Cons: "No notification that boarding was delayed No in seat entertainment Older seats were not comfortable"
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Cons: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"
Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "the flight was great and comfortable"
Pros: "Check-in went fairly smoothly."
Cons: "Crew (stewardess' were quite crabby)."
Pros: "The leg room in first class."
Cons: "Meal was not good."
Cons: "Ticketing agent was rude"
Cons: "Do not bring blankets!! And the staff not nice"
Pros: "Flight was early both ways. Pleasant experience"
Cons: "N/a"
Pros: "Ease of travel"
Pros: "Roomy seat, great price"
Pros: "Easy boarding and smooth flight."
Cons: "No individual screens. Limited and unhealthy food options."
Pros: "Crew was very accommodating"
Cons: "Nothing"
Cons: "The cabin was so hot it was miserable!"
Pros: "Boarded, departed, and arrived on-time."
Cons: "The movie selection was a bit thin and wasn't updated from the previous month's selection."
Pros: "Was told there was a delay of 15-30 mins at check in. Flight was actually delayed 1.5 hrs. Would have been nice if they explained why ahead of time."
Cons: "More food options. Almost wasn't able to buy food. Was told they ran out by the time they reached us in the back of the plane. Luckily they had one left. It was luke warm at best and my husband and I split it."
Pros: "The pilot"
Cons: "Everything else"
Pros: "On time"
Cons: "Nothing"
Pros: "Quick boarding, friendly, well done"
Cons: "None"
Pros: "We left early and they gave me a set of headphones because I couldn't find mine."
Cons: "Cramped and would have liked the whole soda for a 3.5 hour flight. TV should have been included."
Pros: "The price was decent. The plane was delayed by about 20 minutes, and they worked hard to get us on the flight quickly so we could make our connector flights."
Cons: "For a 5 1/2 hour flight, the only snack we got was one cookie. For the 4 1/2 hour flight, the only snack we got was a very small bag of pretzels. There is no TV. They give you free United wifi that you can use if you have a device to watch movies/TV on, but they don't have any outlets to charge the device, so it's kind of pointless. You have to download their app before the flight starts. I was having issues with the app on the previous flight, so I tried to get help with it before we took off. Our flight attendant acknowledged she heard my question and then just walked off and didn't help me."
Pros: "I rebooked on another flight very easily! That was excellent"
Pros: "Call me immediately"
Cons: "Call me immediately"
Cons: "We had to return to Newark due to problem with the plane. So we prepared for a crash landing, but there was little information as to how long it would take to land. So we circled for about 1 hour, waiting to crash land, Little information from the cockpit, and the steward was not prepared for the scenario. Upon normal landing, there was no information as to the next step. Disappointing."
Pros: "Overall it was a good experience."
Cons: "No inflight entertainment at all. Not even music."
Pros: "That we landed safely!"
Cons: "Temp was cold, they had no blankets to use, ran out of hot meals by the time they got to our seat"
Pros: "Crew were friendly and helpful"
Cons: "Seats are tight, food is a few pretzels."
Cons: "Very limited free entertainment"
Pros: "On time"
Pros: "No delays, everything went smooth"
Pros: "Quick flight and free checked bag."
Cons: "People took a long time getting off the plane in front of us."
Pros: "Boarding."
Cons: "Very hot in the salon. Very dirty in the toilets. And very uncomfortable seats."
Pros: "Very professional crew"
Pros: "Great flight friendly person sitting beside me, would like seat towards front but my husband likes sitting in back , we had seats in row 27 & window seat for him he likes looking out. It was very enjoyable. Thank you"
Pros: "I had requested boarding assistance for my husband who has difficulty walking at the present time. I could not believe how attentive everyone was. A wheel chair and attendant were waiting for him in Cancun and in Newark. We were wheeled through customs and to baggage claim. The attendants did not leave us until we were at the door ready to exit the airport. We could not have been treated any better. Looking forward to next week's hip replacement and future travels with United."
Pros: "The captain continually updated is as we were waiting for a gate to enter."
Cons: "The wait in SFO was long. The plane was warm without air circulation. My connecting flight was not held for me and actually departed 10 minutes early. I had to wait 4 hours for the next flight at which I was told they would seat me at the end of boarding. I was never seated and after repeatedly asking was told they would get me on the next flight. Poor customer service."
Cons: "Legroom"
Pros: "The first plane had enough leg room"
Cons: "That the plane needed to be changed due to something being wrong with it. On our flight from cancun, Mexico to SFO we had to stop in Houston to change planes. One of the guys working at the security check point was very mean, raising his voice to people, grabbing their and also my stuff out of their hands, some of my stuff fell on the floor and got stuck in the rolling thingies. I hope I found all of it, not sure. I'm not sure how this happened, shouldn't planes be checked thoroughly before heading out!?!? This all is a big mess and very upsetting (literally just cried for 20 minutes). Sincerely, Sabrina Jungclaus S.jungclaus@gmail.com"
Pros: "On time"
Cons: "Nothing"
Pros: "Wish kayak would provide some sort of point system to keep me using this app solely and not browsing around ."
Pros: "The flight itself was very smooth. I asked for extra snacks and the FA's happily obliged."
Cons: "The air vents were very low pressure. I was disappointed there weren't tv's like there were on my first flight. Sitting behind the wing was so loud I couldn't hear the announcements on the PA."
Pros: "crew was pleasant, flight was on time, we were kept updated by the pilot re weather conditions, etc."
Cons: "no free snacks, seat didn't fully recline, limited leg room"
Pros: "The flight crew was kind, informative, and helpful. Very professional."
Pros: "Not much goog thing to say!"
Cons: "Our plain landed in San Diego airport instead of Las Angeles airport. We were inside the plain from 8:30 PM to After midnight. By the time we passed the immigration and custom it become 1:45 AM and when we arrived in Jhon Wayne airport by a van it become 3:30 AM."
Pros: "Crew"
Cons: "Seat did not recline at all. I have no idea if the entertainment was any good because I did not experienced it"
Pros: "I'm shocked to find united airlines uses such thin seats. You can pay for upgrade but those seats are the normal old seats that weren't comfortable to begin with. Now the seats are even worst."
Cons: "Seating was too compact"
Pros: "Friendly staff and working equipment wins!!"
Pros: "Nice airplane"
Pros: "Customer service"
Cons: "No problem"
Pros: "Yes"
Cons: "All"
Pros: "Same as above."
Cons: "None"
Cons: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."
Cons: "flight was delayed for over 5 hours and gate was changed over 6 times"
Pros: "assigned seating"
Cons: "Hate the lack of leg room."
Cons: "Limited leg room. Seat didn't recline."
Cons: "on the way there we had TV. On the way back we had to take a different route (which added more time for the trip)and we did have a TV on the head rest or even movie showing. Also one snack that has three crackers isn't worth handing out. It would be nice to be able to enjoy the snack."
Pros: "Great service!!"
Pros: "The evening before our return to US from our vacation in Mexico, my husband lost his passport. The Cancun airport crew, including Paz and Raphael, worked with US consulate (on a day they are typically closed) to get permission for him to board the return flight. Otherwise, we would have had to stay two more days ( until monday) to go to the consulate. THANK YOU, United!"
Pros: "Great free movies in first class."
Cons: "The first class crew was not very warm or welcoming. The outgoing flight from IAD set the bar high -- they could've spent less time gossiping and more time remembering my drink order."
Pros: "I liked that they made it to my destination on time."
Cons: "Everything costs money on top of the tickets I purchased. To compete with other airlines they are going to have to start including food, baggage, and entertainment for free especially on international flights."
Pros: "Free entertainment because of the bother"
Cons: "Having our flight delayed. The pilots were still in Houston when we boarded the plane in Cancun. Sat on the plane 2.5 hours before they cancelled due to staff being over the limit of hours they could work. Surely this could have been realized before they boarded us! Very sloppy management of us on the plane, getting off the plane with staff saying "we don't know what's going on""
Pros: "Inexpensive, direct flight. Very friendly flight crew."
Cons: "Works, Perks explanation. Misleading buy one covers all whennavtually buy one means everyone has to buy it"
Cons: "Can’t lean seat back. No entertainment, no WiFi, pay for everything."
Pros: "Cheap option"
Cons: "Sitting with my new fiance would have been nice."
Pros: "The guy at the front desk was awesome. Friendly and very helpful."
Cons: "We were delayed for 2 hours with little to no notification or accommodation"
Pros: "N/A"
Cons: "Flight was delayed by over 6 hours (it happens), but the way Frontier customer service handled the situation was extremely poor and that made the experience an unpleasant one."
Pros: "An itenirary update ahead of time. We missed our flight."
Cons: "Send us an update the day before about upcoming flight."
Pros: "Crew was super pleasant and chipper. Passengers seemed to have a handle on how to board in a timely manner."
Cons: "Management could schedule time for maintenance software updates so as not to affect departure time. We were 20 minutes delayed."
Pros: "price"
Cons: "Cleanliness of the plane. There were three pieces of gum stuck to the seat in front of us. Gum infer the seat on the way down to Cancun"
Pros: "Nothing"
Cons: "Flight was delayed to 5pm. But left almost an hour early. Flight left without me. Not much notice to other passengers. Every airport display and the gate display said 5pm. Many passengers left behind"
Pros: "Nothing in particular"
Cons: "Frontier has issues with maintaining schedules. Also, the aircraft are too basic."
Pros: "I liked that our flight was a little ahead of schedule."
Cons: "More comfortable, wider seats that recline. In-flight entertainment. Free drink/snack"
Pros: "Quick and easy check in."
Cons: "With visibly injured foot , I struggled putting luggage in overhead bin and flight attendant stood behind me calling out but offered NO assistance. The same when unloading. Customer service should not be compromised for economic fares"
Pros: "Short flight"
Cons: "Not even a refreshment without cost."
Pros: "Flight was on time"
Cons: "Paying $50.00 for each checked or carry on bag"
Pros: "On time"
Pros: "The price was good and they do a good job Boarding. I like that they offer a direct flight To Cancun."
Cons: "Packed in like sardines. They offer nothing No drinks, no food and no entertainment. Everything thing is an extra. Learn to pack light. When you add the extras it’s not much cheaper than"
Pros: "On time"
Cons: "Seats have no padding, do not recline. Arm rests a joke."
Cons: "I did not like paying for checking in a bag and paying for the seat if you check in early."
Pros: "Nothing!"
Cons: "Will never fly frontier again. Poor service, surprise charges, and scary flight. The SEATS DONT EVEN RECLINE! Zero technology, not even FM radio on a four hour flight. American or Virgin is the only way I will fly. I hope they go bankrupt... Absolutely horrendous experience, worst ever on 40 years of flying!"
Cons: "Pay for drink"
Pros: "The duration of the flight was short."
Cons: "Frontier airline Cancun to Phila Boarded plane early just to wait over 1 hour on tarmac Turn off ac multiple times while waiting on a hot Mexico summer day Incredibly uncomfortable seats that don't recline No complimentary drinks for a 4 hour ride Won't let you sit in emergency row even though no one else is without paying Incompetent staff that allows long lines at back of plane, disregarding federal aviation laws Insufficient head room on window seats"
Pros: "Good captain. Quick flight."
Cons: "Cold with no blanket provided. No movie."
Pros: "on time"
Cons: "seats don't recline on frontier. tray table is way too small. Just charge a bit more and skip those extra charges like paying for a seat and for carry on bags. I won't fly Frontier again. Flight to Cancun delayed 1 hr."
Pros: "clean"
Cons: "No internet connectivity. This is an ABSOLUTE deal breaker for me. I MUST have this to be able to work."
Pros: "Larger seating was available."
Cons: "Additional charge for carry on luggage. No entertainment and no "free" food. The adds on (seat/luggage/food) put the cost of flying with Frontier to the same level as the airlines that don't charge for additional "things"! So why wld you fly "discount " if in the end you pay as much...possibly more than the competition!"
Pros: "The boarding was quick and well managed, the flight was flawless and The Pilot told us the CoPilot, Bonnie was going to get us in early, we were 40 minutes early, and that included a little maneuvering around some storm clouds. Didn't try the food and missed the entertainment."
Cons: "It took 40 minutes for our baggage to arrive at the carousel."
Pros: "We departed on time and arrived approximately 30 minutes early. Friendly crew and drinks are always available."
Cons: "When I received my checked suitcase, it was completely damaged beyond repair. I had to cut it open. The zippers wouldn't work. And the sides were crushed in. I have to dispose of the suitcase. It was in great condition prior to this trip."
Pros: "On time. Good price. Great crew!"
Pros: "On time and smooth ."
Cons: "My family along with another family flew to Cancun for New Years vacation. The plane leaving from Denver was one hour late, boarding took forever and there was no communication regarding the issues. At least someone could have explained what was going on or why it was running late as to not leave us guessing. Upon our arrival in Cancun, my husband Never received his luggage. We filed a report and waited for it to arrive day after day. My husband spent HOURS of his vacation time trying to track down his luggage with little help. He spent HOURS on hold with Frontier which was also very frustrating to my family and our friends. His mother also made calls to Frontier with the same frustration and with no answers. My husband had medicine in his luggage along with all his clothes, many that were purchased for this trip as we don't travel often. We then had to spend lots of time and at least $800 purchasing new clothes--which was only a few t-shirts and a pair of shorts so he could enjoy the beach and our adventures. I could continue to complain, however, I refuse to waste anymore of my time with Frontier. Unfortunately this has been BY FAR the WORST Customer Service we have ever received. We are not ones to complain and have often given excellent customer service reviews. I am just thankful we made it there and back safely as that became a concern to us as well. I would highly recommend spending your money and time with another airline."
Cons: "The flight landed early but then I had to wait 40 minutes for my bag. Then another 40 minutes for a shuttle to take me 100 feet to another part of the airport. It was ridiculous. Very dissatisfied!"
Cons: "the charge for luggage too expensive, I'll never use this airline again."
Pros: "Both flights (to and from) were on-time. The crew was very capable especially the crew on the initial flight as they were confronted with two heavy drinkers one of whom got sick. Their handling of these two was very professional, firm and effective."
Cons: "The increase of $10.00 (from $25.00 to $35.00) for my checked-in bag from my initial flight one week ago to my returning flight. There was no prior information of this increase."
Pros: "The flight attendants were nice. We were on time."
Cons: "We wish we would've known about them charging for carry on bags ahead of time. We would've consolidated. Instead, we were surprised at the gate when we were informed that EACH carry on would be $40 EACH way! That added an additional $160 to our trip and was more expensive than our checked bags ($30). Then upon boarding, we were seated in a row without a window, and the tray tables are TINY. They charge extra for EVERYTHING, even water. After flying Southwest exclusively, all of this came as a surprise to us. We also have TSA Pre-Check, but the woman that checked us in said "she didn't have time to look it up", she seemed clueless."
Pros: "On time service."
Cons: "Noting."
Pros: "On time."
Cons: "The nickel and diming. Good lord."
Cons: "Bagage policy is BS. Unless you fly with just the shirt on your back, they are going to charge you more that ticket price, and tell you luggage wont fit to get you to unnecessarily check it."
Pros: "I did not like anything"
Cons: "Passengers were kept on the plane for 3hours before the captain made a decision to let the passengers off. the flight attendants were rude and lacked compassion for the passengers discomfort. Passengers were not offered any complimentary beverages or snacks to compensate for the inconvenience. Limited clarity was given concerning steps needed to board the next flight. The seats are hard, uncomfortable and do not recline. This is not my first negative experience with frontier but it will be the last."
Pros: "Even the lower cost seats were comfortable. Smooth flight."
Cons: "Took off late both coming and going. They did make up time. Glad I was not connecting flight as it would have been stressful"
Cons: "Beware of the $75 charge for bags over 50 lbs. We were not aware of this policy until checking the bags in at the counter. Would have been better to take two small bags rather than one big one. Because of this we will look for other airlines when booking in the future."
Cons: "In cancun they sold our assigned seats away after we purchased months ago. They wanted to charge $50 each to seat together after we had already chosen our seats months in advance. We ended sitting seperate. That sucks!"
Pros: "All of the flight attendants were fabulous. They were very kind and happy and helpful."
Cons: "Because the baggage was unloaded so slowly we almost missed our connection. The only reason we didn't was the next pilot had to land at another airport and then we waited for 2 extra hours. When we did arrive in Salt Lake we had to wait another 45 minutes to get our baggage so that we could go home."
Pros: "non stop to cancun"
Cons: "THEY CHARGE FOR EVERYTHING as an extra. You can't book the worst seat on the plane in advance without paying for it. They charge for drinks they charge for carry-ons, they charge for checked bags, etc. They are the reason the law should pass that says you must disclose all the extra fees at time of ticket purchase."
Cons: "All flights were delayed, my luggage was lost, the only airline where soda cost money."
Pros: "Boarding was timely and efficient. The Crew was friendly."
Cons: "You pay for f*cking water! WTF! Seats don't recline seats are uncomfortable No Direct TV anymore No in flight magazine pay for 1st piece of checked luggage pay for carry on you pay for seat selection, I like window seats $$$ Frontier USED to be my favorite airline. Back to United and Alaska I guess Overall, just a terrible experience. If I had the time I would picket their check in area warning passengers about their upcoming nightmare."
Cons: "The seats are so crammed together, we felt like cattle more than humans. On both flights I lost feeling in my feet 3 hours into the flight. There is zero leg room and to be honest, the lack of leg room feels like a safety hazard. Not sure how Frontier can get away with this, because if there was a disaster and you needed to exit the plane quickly I'm not sure it would get done. It's disappointing how much an airline will nickel and dime its customers to death for things like checked baggage, choosing seats (so I could actually sit next to my wife) and even carry-ons. I think we've determined we'll never fly Frontier again, nor will we advocate for them in the future."
Pros: "Cost of the flight was substantially less than another airline I was looking into and it was a nonstop flight, whereas the other airlines had 1 or 2 stops. Both flights were on time...everything went smoothly. Flight attendants were very pleasant."
Cons: "Paying for a carryon was unexpected; it adds about $35 each way), but you are able to carry a smaller bag at no charge."
Pros: "bare bones but excellent, not just on time but early!!!!!"
Cons: "Seats are very tight for anyone over 5'8"
Pros: "Great crew. Landing was smooth as butter."
Cons: "Spirit Airlines is the absolute worst airline to fly on. The planes are old and uncomfortable. The flight was not on time and they charge you for snacks and drinks which should be standard."
Pros: "The flight was on time, smooth. The plane was clean. The crew respectable."
Cons: "The plane is not the most comfortable. Very basic. I hate how Spirit airline lies about their prices. Probably won’t use them again because of this."
Cons: "The flight was delayed for almost 2 hours."
Pros: "Not much"
Cons: "Add on fees - feels like a scam. Should have flown SouthWest like I usually do."
Pros: "Ontime"
Cons: "For international flight you would think soda or water would be complimentary, but it was not. Given that one can't take such items through security and it cost so much to pay for the airport price for these, it would be nice for such items to be complimentary at list for international flight."
Pros: "Nothing"
Cons: "Everything"
Cons: "We arrived about 2 hours prior to our scheduled flight take off on a slow morning for the airport. The line for check in was relatively short in length, and we printed our own boarding passes and had pre-paid to check our bag, so we entered the bag drop line. The line moved so slowly that by the time we got to the bag drop employee, we were told that we were too late to make the plane. I would never fly Spirit again."
Pros: "The flight crew was very courteous and professional. They made the flight very pleasant."
Cons: "I really do not like the callous attitudes of the personnel at the ticketing counter at the gate. The talk to passengers in a very unprofessional manner. This is not the first time I encountered this with Spirit airlines. The heightened baggage fees are utterly ridiculous. I also did not like that the seats were sooo close to one another and did NOT recline at all."
Pros: "The SPIRIT flight was good and the plane staff great, very friendly. We left and arrived on time, also they broke the wheel of my bag and gave me a compensation for it. Loved the plane staff."
Cons: "They charged 65 USD for carry on ( that was $130 USD extra for my flight) and the line at Baltimore airport for check in was huge."
Pros: "Utilization of Kiosk, check-in, boarding, crew, and pilots. The seats were clean, too. Thank you very much :) !! Flight was also on-time for departure and arrival at destination. * In the Review, put my name as Anonymous. Thank you."
Cons: "Prices for beverages, food, and/or snacks are extremely HIGH! $3 USD for a 12 oz. can of pop OR WATER (16-20 oz) ? ! ! $7 USD for a 5-6 oz bottle of wine ?! The prices are ridiculous!! You can't get water to cry with or if you were on fire. Upon viewing your menu, there is a "bundle" for three or more items. This IS NOT a bargain. You decrease the price by a dollar is nothing. It appears to be overly enrichment and a rip-off. I know that you're in business to make a profit. But dayumm!! REALLY??! You all are certainly taking advantage of your customers. There may be either a continued decrease of purchases or none at all. I noticed that there weren't many purchases in relation to the number of passengers on board at the time. BTW, the price paid for the single bottle of wine ($7 USD) is what it costs for the 4-pack, if not less. A person can purchase 750 ml or 1/5 gallon for the same amount or less (i.e., $5 USD + tax). This is wrong and obliges passenger to make a grudging purchase out of necessity. Have you ever been thirsty before? Can't have water to take medications without spending large amount of money. You can't even get tap water or courtesy cup of water / ice. What type of mess is this? $50+ bag check fee is horrendous!! Your competitors are much cheaper. Please add more cushion and room to your seats. Had this flight been more than 90 mins., I'd be making a trip to the hospital instead of home."
Pros: "Paying for luggage 42.5 lbs and 45 lb bags 30.00 each Extra for bag 1 2.bs for bag 2 5 lb 60$ plus what we already payed To check the bag is Ridiculous!!!"
Cons: "Price Gauging of luggage prices !!!"
Pros: "Quick and efficient boarding and debarking"
Cons: "They nickel and dime you, overcharge for luggage, seats are small and uncomfortable, crew was a bit curt and cold. Not even water for free."
Pros: "I know they have a tough job but they weren’t too available"
Cons: "probably a plug outlet would be awesome"
Pros: "Price"
Cons: "Seats too small. Didn’t recline"
Cons: "Small seats"
Cons: "Having to pay for carry on baggage."
Pros: "Young woman working the counter at the gate was very accommodating finding seats for us... even though having to get them at the gate was very inconvenient."
Cons: "1. Tried to check in online and website said, "Error unable to print boarding pass at this time" 2. Could not prepay for desired seats 3. 40-pound weight limit on a checked bag - DO YOU REALISE you are the only airline in the WORLD that has a 40lb weight limit!! The lady at the gate tried arguing that this is standard. Please educate your staff better. 4. Most uncomfortable seats 5. Ridiculously small tray table. How is a frequent flying business person supposed to work on that?"
Cons: "I didn't make the flight but was still charged. Did y'all not get the memo that there was a storm?"
Pros: "the affordability and the friendly service.. easy to reserve on line..."
Cons: "cramp seats, the price for the food snd drinks...."
Pros: "Departure and arrival were early"
Cons: "paperless boarding did not work - there are more android users than iPhone, yet, the barcode does not show up on e-boarding pass on droid phones. Also, Spirit forces people to sign up for an account to get e-boarding pass. This was not the case with my AA flight the previous day. Tray tables were on a spring so anytime the person behind my lifted it, it snapped and startled me as I was trying to sleep. Crew did not make curtsy announcement asking parents of children to silence electronic devices so there was lots of kid music, beeping, and general noise that even my earbuds couldn't cancel out."
Pros: "The value is good if you can manage with a small carry on"
Cons: "The spirit plane was not delayed getting to FLL. The plane took too long to clean which delayed take off by 25 minutes. They did not make up any time in the air. 25 minutes late for arrival"
Cons: "I went to the airport 35 min before the flight left with no luggage. I was told that Airline policy is to cutoff at 45 minutes and so they did not give me a boarding pass. I asked for alternative arrangements. They said that they can give me a ticket for a flight 48 hours later. They also said that they do not partner with other airlines so they cannot help. I purchased a ticket with another airline and left a few hours later. The staff told me that this is an everyday occurrence. Policies are fine but the staff should provide alternate solutions."
Pros: "Flight was clean, not crowded, seats were comfortable. Flight was on time."
Cons: "Nothing"
Pros: "Horrible airlines. Worst experience I have ever had flying. Terrible Costumer Service. Hidden costs everywhere. I will aggressively spread the word for people to not use this airline."
Pros: "Nothing"
Cons: "Rude"
Pros: "Don't let the low price fool you! You will end up paying the same price for Spirit flight, very close to a similar ticket from other airlines. The only difference is that Spirit will charge you little by little (for carry on, boarding pass, check-in, etc.), plus offering you a very uncomfortable seat (unadjustable)."
Cons: "Delayed without any explaination or warning. They didn't even change the screen to show that it was delayed."
Pros: "The crew (very lively, interactive, attractive)"
Cons: "Seats were horribly narrow."
Pros: "This time spirit left on time. Staff was friendly on second flight."
Cons: "Uncomfortable seats. Felt like a sardine. Mini tray barely large enough for anything. Pay extra for everything except your own body. nitnsure if saving 100$ was worth the experience for me. My back was killing me after the flight. Unless flight saves 300 or more and is less then 2 hours I don't think I can do it again. Get what you pay for, and the concept is great but not sure that's a way I want to save money. Some can't afford more or on a tighter budget so I understand this review is biased. I would say in the end that my only complaint with them would be my first flights crew was rude a bit and plane was delayed over an hour not due to weather. Since Spirit is known for being late.. well. Another unsettling thing was on both flights absolutely everyone was very young. From gate to pilots. All in their 20s it seemed. Not sure if I am comfortable just with pilots on bigger planes being so young.."
Cons: "The crumbs from the children eating in the seat in front of me fell all over my bag. Why aren't there liners on the seats to catch such things? Otherwise, smooth flight."
Cons: "Justfly never sent the email confirmation which was stressfuk"
Pros: "Nothing! Spirit airlines is the worst!"
Cons: "They canceled my flight without warning and did not notify me until I was checking in. They stated I should have received an email. Email didn't come until 0820 for a flight due to leave at 0835. No other flights availiable that day? It was 0630 when I was checking in! Unwilling to give partial refund to allow me to fly home with them and just purchase a one way ticket with another airline. Avoid at all cost. Their cheap tickets aren't worth the hassle! Will never book with them again!"
Pros: "Flight was on time. Crew nice & friendly."
Cons: "You have to pay for everything and the brand says it's the cheapest flight you can find because you don't pay for snacks, drinks, etc. Southwest is still by far the best even offering cheaper flights which include Luggage without additional cost."
Pros: "With all the hidden associated fees such as having to pay for all beverages and snacks, they charge you more than any other airlines for your checked luggage and the allotted weight limit of your luggage had to be 40lbs vs the 50lbs with other airlines. Additionally, they do not include the international taxes and fees when traveling internationally so you incurr that fee when leaving the country. By far the worst airline!!!!!"
Cons: "With all the hidden associated fees such as having to pay for all beverages and snacks, they charge you more than any other airlines for your checked luggage and the allotted weight limit of your luggage had to be 40lbs vs the 50lbs with other airlines. Additionally, they do not include the international taxes and fees when traveling internationally so you incurr that fee when leaving the country. By far the worst airline!!!!!"
Cons: "Beware! This airline charges $55 for a CARRY-ON, each way. That essentially means that the ticket price is $110 more expensive than what is cited at purchase. Also, the check-in process was terrible."
Pros: "My flight got canceled after being delayed for more than 5 hours. I called the Airline and still haven't gotten a reimbursement, or a voucher or anything. I understand things happen, but the poor accodomation and response from the spirit airline have been unprofessional and unresponsive."
Cons: "I was randomly selected by the airline to do an intensive screening. And when I was minutes late to my flight I had to reschedule for the next day. And now I have to take THREE flights just to get from Florida to Colorado today. Over the course of 13 hours. No help with a hotel and very little consideration. If you don't figure out how to take better care of your fliers in these situations. Then they won't ever fly with you again. Costing you more than it would have costed to help with a hotel. But it was nice flying with spirit when I did! Thanks! Never again."
Pros: "Nothing"
Cons: "The flight was delayed with no reason given, the tray tables were too small, the seats were too narrow"
Pros: "Flight attendants were not friendly AT ALL. Baggage fees were highway robbery. Charging for a carry on?! Charging an extra $55 for a bag 3 pounds over the 40 pound limit?! Absolutely ridiculous. Never. Again."
Pros: "I knew what to expect as far as luggage pricing and snacks. I boarded close to last and there was enough room for my personal item in the overhead compartment. I spoke to the flight attendant about moving to another seat if it wasn't occupied. She was pleasant and arranged for me to move before take off."
Cons: "The only thing I didn't like was my seat didn't recline. Also, a group of about 20 spent the better part in the aisles moving from seat to seat, row to row. The flight attendant said something to them but they never really dispersed. The flight attendant then sat in her seat and read a book while the passengers continued to congregate in the exit row."
Cons: "I cannot believe Spirit charges $50.00 to check a carry on in addition to a checked bag. any other airline I would never pay for a carry on. I understand the airfare rates are low but they make it up in luggage fees. My checked in bag was overweight and I was charged another $55.00 on top of the $50.00 fee. I will never fly with Spirit because of this."
Cons: "I will never fly Spirit again. Charging $55 for a carry on is the most ridiculous thing I have ever heard of. My $180 flight turned into a $290 flight. And when I tried to pay for my carry on ahead of time online it said my confirmation code was invalid. Be more forthcoming with your prices"
Pros: "Nothing"
Cons: "The fact our flight was cancelled with no reason, none of the airline staff had any idea what to do with the passengers who needed new flights, we were sent to 3 different people before someone actually knew their job. Then we were given a voucher not for our bag to check which is an exorbitant hidden fee, but for us to book another flight on Spirit like that would EVER happen. The whole process was a joke and extremely time consuming."
Cons: "The employees were terrible, inflexible, uncouteous, and fake! I'm both Baltimore and Fort Lauderdale! It was my wife and mine birthday and it was the worst flight experience of my life. We will never fly with Spirit again. Maybe you guys want youre employees to have these characteristics, but if you dont, you should really review the employees and practices of your company. We were charged an additional 100 for a bag...on my birthday!!! Thx guys for being so bad that we can actuallybappreciate good airlines."
Pros: "Staff was very helpful and friendly both at the gate and on the jet. Boarding and takeoff was on time each way."
Cons: "Price of baggage"
Pros: "There were no delays or malfunctions. The flight was smooth and on time."
Cons: "The food/snack options. The amount and/or limited amount stocked."
Pros: "Price"
Cons: "Being charged for water"
Pros: "Flight as shorter than expected, attendants nice and got the drinks out in a hurry"
Cons: "Flight was $99, 1 checked bag and seats, the cost was actually $200"
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