Find cheap flights from Mexico to Baltimore

Pros: "A330 plane. I love widebodies"
Cons: "Be ontime"

Cons: "Cabin too cold and poor snacks so 1980’s."

Pros: "Took extreme measures for COVID prevention. It felt very safe"

Pros: "Old aircraft showing its age."

Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"

Cons: "90 minute delay"

Pros: "Delta service is amazing"

Pros: "all good"
Cons: "unsure"

Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."

Pros: "Flight crew got us to Columbus on time despite a delay leaving the gate"
Cons: "More room, less congestion."

Cons: "Delta needs air conditioning on their flights"

Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."

Pros: "Better than spirit"
Cons: "Nothing"

Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"

Cons: "Excellent"

Cons: "Not the yet"

Pros: "Plane was nice and clean. Staff attendants were great & respectful."
Cons: "N/A"

Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."

Pros: "Nothing."
Cons: "I missed check in (not flight) by 5 minutes. Delta did nothing. I called Aeromexico. After 30 minutes on hold they told me there was nothing they could do. Called Kayak, you guys said you couldn’t do anything. Finally I got some 3rd party phone number I was given by Kayak. I called the number and it was not in service. In all my years using this app this was the biggest disappointment ever!!!!"

Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Pros: "The staff were spot on excellent"

Pros: "Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly."
Cons: "nothing realy"

Pros: "Everyone was friendly and got us to our destination"
Cons: "None"

Pros: "Very orderly."

Pros: "Movies"
Cons: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"

Pros: "Liked that they were pretty stern about boarding by zone Comfy seats Nice staff Good snacks Great movie selection Never realized games were programmed in that head rest. Loved that. Just having the entertainment set on the head rest for every seat makes me prefer this airline over another."
Cons: "Was seated in the last row, 33, and it smelled like urine. Landed on time at 11:09am but didn't get to the jetway til 11:50"

Pros: "Everything was perfect."

Pros: "Delta personel were wonderful and helpful both flights"
Cons: "Flights were continually changed both on route to Cancun and on the way back"

Cons: "Could not get seats assigned until day check of check in. We did get seat together. Asked clerk said no booked . Seat did not recline. Saw crew had one row for themselves."

Pros: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Cons: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."

Pros: "Service"
Cons: "Lack of food options"

Cons: "They changed my departure hours three times"

Pros: "On time arrival"
Cons: "Nothing"

Cons: "JFK was depressing but not Delta’s problem."

Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"

Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"

Pros: "The weather was bad in Atlanta. We were rerouted to Minneapolis and made a connection to Philadelphia. No problems."

Pros: "Movies"

Cons: "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. Meanwhile, one is forced to run a gauntlet of taxi and shuttle drivers trying to get you to pay them exorbitant fees to drive you to your terminal. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. Just don't buy a ticket that transfers in CUN."

Pros: "Delta’s crew were professional"
Cons: "Uncomfortable seats, reclining only about an inch is not enough for a 5+ hr trip"

Cons: "For a competitive price charged by almost any other airline for the same distance, there was no lunch on a midday international flight? That is terrible. To make things worse, the entertainment screen was broken. It did not respond to touches. More of an ordeal than entertainment. To top it all, the current flight info (e.g. time at departure & destination, flight duration) was all wrong. Not a pleasant experience."

Pros: "Loved the customer service & movie options"
Cons: "The flight only had snacks for free; wish sandwiches would be given for lunch"

Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Pros: "Nothing"
Cons: "Terrible staff"

Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."

Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."

Pros: "Comfortable seating and roomy"
Cons: "Nothing"

Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."

Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"

Pros: "Great service, very puntual, we even arrived early"

Pros: "Premium feeling to the flight"

Pros: "Exelent airline"

Pros: "It was clean and easy"
Cons: "Nothing really"

Pros: "T"
Cons: "The plane sounds like very very old! Very d Full for a pandemic almost full capacity on a dream liner"

Cons: "space"

Pros: "Planes on time."

Pros: "Good route, with short layover in Mexico. Boarding in CUN very efficient."

Cons: "More information about discount to travel around the world"

Pros: "I was able to watch movies. The plane ride was smooth. No turbulence at all. Snacks were provided."

Pros: "Plane"
Cons: "Food"

Pros: "Nice staff"
Cons: "Plane was late, missed connecting flight. Hotel for Mexico City was 2 star and small food voucher."

Cons: "We had an accident with a bird caught in the motor and no one told us anything for long time. It was really scary."

Pros: "service excellent,staff excellent."

Pros: "On plane entertainment was great, along with the charger port for phones. Leg room was great, seats comfortable and even served free breakfast and gave complimentary headphones. Very nice trip."

Pros: "The employees were very friendly and helpful. The seats were reasonably comfortable, but pretty short on leg room. They stayed pretty close to their schedule for takeoff and arrival. Not much for food options."
Cons: "The website is the worst ever, don’t even bother."

Pros: "Everything but the screaming babies was great."

Cons: "3 hr delay...."

Cons: "They don’t give proper time for transit and unorganized airlines."

Pros: "No hassle."
Cons: "Food was awful...did not even eat it."

Pros: "The soft seats & movie"

Pros: "Plane was new so that was nice! Clean and elegant, i do like AM domestic business/first class product (but only on the new aircraft, with a footrest), especially in comparison to the US domestict first class. What i like is the footrest and a good inflight entertainment system"
Cons: "Food is below average, as it is unhealthy- option of a bacon sandwich on white bread with heavy mayo, or a turkey sandwich, also heavy on mayo and cheese, it included a sugary milk rice (it was tasty)"

Cons: "El vuelo fue cancelado y se tardo 5 horas en salir. Nos hicieron dormir en las bancas del aeropuerto sin indemnizacion!"

Pros: "Organized and professional instructions always in both English and Spanish. The Cancun airport is the cleanest airport you will ever see."
Cons: "Immigration in Mexico City was way too long 2+ hours in line with backed up restrooms the entire airport smelled like sewage."

Pros: "The whole experience was great from preboard to on board customer service. The flight was great with plenty of room, good food and entertainment."
Cons: "There was nothing I didn’t enjoy about my flight experience back to Seattle."

Cons: "Changing flights is becoming Aeromexico’s normal practice, but if you want to change (even if you paid full price in Fiart Class) they’ll charge you for it. They should review their policies."

Cons: "Embraer aircraft. imposible to get an upgrade"

Pros: "Landed safely :-)"
Cons: "No veg food option at all. I had to survive the whole journey on peanuts. Audio sockets were broken, couldn't watch TV. The tiny TV screen was too far to see as well :-("

Cons: "Transferring in Cancun is a terrible experience."

Pros: "Just OK!"
Cons: "Took forever to take off, AC was nonoperational. Very discomforting!"

Cons: "Our terminal changed the same day we left. We got off at terminal 2 in Cancun only to pay for a taxi to take us to terminal 4. Then we left 1 hour and 45 minutes late, therefore, extending the total trip."

Pros: "U can watch movies for free"
Cons: "Plane was dirty"

Pros: "Nothing"
Cons: "Food was terrible and seats are uncomfortable"

Cons: "My nephews got to the airport 1 1/2 early to check in. They were Not promitted to board the plane. I had to buy new tickets or fly out Monday. I have insurance and was not reimbursed."

Cons: "the second part departed late ...."

Cons: "*Seat was broken and seat cushion was hard. No one in our row was comfortable. Was not aware that the row before exit row does not recline. We were in row 14. Fortunately there were some empty seats so we could move. Would not have chosen that seat if website shared that information. The TV screens came done from the ceiling so everyone had to watch same thing. Music channels only played a few songs over and over again. This plane needs to be retired or have major upgrades. Definitely an older plane."

Pros: "Good service."
Cons: "N/A"

Pros: "The food, crew, and level of comfort provided"

Pros: "everything"

Pros: "Good legroom"

Pros: "Amazing airline ! Great everything."

Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly. The seats were pretty comfortable."
Cons: "The food was a ham sandwich, and the ham was kinda gross. The seats on the flight are simply too close together, even for an average sized male (5'11")"

Pros: "Not too crowded"
Cons: "We didn't know the gate number until after boarding time. We boarded very late. Couldn't get comfortable in the seats"

Pros: "Great staff and comfortable aircraft"

Cons: "Late and no communication"

Cons: "It would be good to include fruits in the menu"

Pros: "2 hours delayed. Unbelievable"

Pros: "The pilots seem to be very skilled at landing. All planes touched down very smoothly. This may be an odd observation, and no one would really mention this - but it's important to point this out."
Cons: "Overall, Aeromexico is a very poor quality airline. Flight delays meant we lost a day in Cancun - and there was little or no communication from anyone regarding next steps. There is no coordination, no organization, food and coffee were of poor quality, and it an airline to be avoided at any cost."

Cons: "Food was bland and 1st class was similar to a domestic flight to Fort Lauderdale from NYC"

Pros: "The seats were extremely comfortable. They provided free entertainment."

Pros: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Cons: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."

Cons: "Great"

Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"

Cons: "We left an hour late ."

Cons: "Fly faster"

Pros: "Sears are still too narrow."
Cons: "I wish I could of finished my movie !!!"

Pros: "The crew was slow. Granted, the plane was full and the crew had many passengers but service was slow and cursory."
Cons: "Flying economy on American Airlines is very unpleasant. The seats are too small-the aisles too narrow and the bathrooms incredibly tiny. Only 2 bathrooms in economy for a tremendous amount of passengers. I had requested a bulkhead seat because of hip surgery. I had to purchase it."

Pros: "Awesome Customer Service"
Cons: "Nothing"

Cons: "More space."

Cons: "There was room for my carry on, although they said it was full and cheked it"

Pros: "Seating was comfortable. Purser spoke clear"
Cons: "Poorly organized boarding in Cancun"

Cons: "Was very cold on fight,"

Pros: "It was quick and easy to get from point A to B with no problem with good complementary options."

Pros: "The jet"

Pros: "?"
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"

Pros: "good"

Cons: "Pushy crowd.."

Pros: "On time, clean airplane"
Cons: "Boarding system very odd"

Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"

Pros: "That I had no issues. Timely, staff accommodating, area cleaned."
Cons: "Had no concerns..."

Cons: "Same is last."

Pros: "Amazing and comfortable"
Cons: "We left a little late."

Pros: "Nothing"
Cons: "Awful boarding and baggage policies"

Pros: "Free Wi-Fi"
Cons: "The crews aren’t very kind. Average service."

Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."

Pros: "No problems."
Cons: "All was well."

Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."

Pros: "People were nice"

Pros: "Movie was the only positive side of the trip. Cramp seats."
Cons: "Subpar in every aspect. Landing was horrible with a hard touch that made everyone bounce."

Cons: "No carry on bags"

Pros: "Fast boarding"
Cons: "Uncomfortable seats, no entertainment at all, no even TV."

Cons: "Staff were so rude"

Cons: "Told me that if I checked my carry on bag at gate, I'd be able to pick bag up from from the gate at the other end. Instead it went to baggage claim with took more than 30 minutes."

Pros: "Airport staff were so helpful, they helped my mom out that needed a wheelchair, the American Airlines staff were also so helpful changing seats"
Cons: "The food on the plane was not very good. Also having to pay for checking are bag was annoying. We thought using our American Airlines card would pay for the baggage but they said it wasn't covered ...."

Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."

Cons: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"

Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."

Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."

Cons: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."

Pros: "Nothing, I missed my flight bc of lack of paperwork and information from the crew"

Pros: "It was a flight, it got me from point A to point B, but everything in between could've been much better."
Cons: "When first boarding the plane, the person I was with tried to close the shade on the window, the with frame and the first 2 pieces of glass popped out. We notified the flight attendant and his response was "can you stick your arm out the window and wave? No... ok you're fine" then we were notified the bathrooms in the middle of the plane were out of order and we could only use the bathrooms at the rear of the plane. There was no WiFi, and the audio system for the on board movies wasn't working. The flight attendants were only giving out cups of beverages and not the full can, which isnt a big deal but still looks bad on the airline considering everywhere flight with American has handed out full cans of soda. The perception was American dropped the ball on the his plane, and just didn't care to do the necessary maintenance. For the his head priced paid for the his hehe see tickets I would've expected better from a reputable airline. Needless to say we were a little disappointed."

Pros: "the flight was great and comfortable"

Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."

Cons: "Ticketing agent was rude"

Pros: "I liked how smooth flight went especially after all the bumpy rides I had been on"
Cons: "I didn't like that I wasn't able to sit with the person I purchased my ticket with"

Cons: "Do not bring blankets!! And the staff not nice"

Pros: "Flight was early both ways. Pleasant experience"
Cons: "N/a"

Pros: "Ease of travel"

Pros: "Roomy seat, great price"

Cons: "No ice in my water."

Cons: "On board Mask enforcement - was not done. The video controller buttons were on the arm rest. This presented a challenge to actually USE the arm rest for myself and my seat mates - we were constantly and inadvertently turning the monitor on."

Cons: "The boarding and social distancing being funny with the process"

Cons: "Had handicap access seats & the gate reassigned us to bad seats & apart"

Cons: "Seats stuffed like sardines 5:10 and my knees were touching the front seat. My seat was Brocken and did not recline . Stuck like this for 6 hours .....-;( I did not even know you are allowed to put seats so close together"

Cons: "The cabin was so hot it was miserable!"

Pros: "Nothing"
Cons: "My checked luggage was opened. Lock missing and items missing. Toilets in the plane were clogged"

Cons: "The boarding time"

Cons: "They nickle and dime you for carry on bags as well as both flights was really bumpy."

Pros: "United is amazing. We got upgraded to business. They take good care of their frequent fliers!!"
Cons: "Nothing. Was perfect"

Cons: "Tv did not work, internet to bad"

Cons: "75 minute delay on tarmac. At least no connection to make so it worked out but still not a good situation."

Cons: "Tight seating"

Pros: "Boarding was fast and easy"
Cons: "Child behind us kept kicking our seats. Not the airlines fault but very uncomfy for 5 hours. There was nothing to watch or even listen to.. tried to pay for direct tv and the credit card reader didn’t work. And we weren’t offered anything to eat . The woman asked if we wanted anything to drink .. never even saw a cart . Although I was in row 7 but with that being said .. I did arrive safely from my trip."

Pros: "10"
Cons: "10"

Pros: "Zero. Literally nothing."
Cons: "Delayed more than 4 times. And changed gate. Just terrible"

Pros: "The flexibility"

Pros: "Least expensive and quickest trip"
Cons: "Not always available on return trip"

Pros: "There is little to like about air travel on a packed 737"
Cons: "No immigration forms available"

Cons: "We had to return to Newark due to problem with the plane. So we prepared for a crash landing, but there was little information as to how long it would take to land. So we circled for about 1 hour, waiting to crash land, Little information from the cockpit, and the steward was not prepared for the scenario. Upon normal landing, there was no information as to the next step. Disappointing."

Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"

Pros: "That we landed safely!"
Cons: "Temp was cold, they had no blankets to use, ran out of hot meals by the time they got to our seat"

Pros: "On time"

Cons: "my language arrived in 24 hours delay"

Pros: "No delays, everything went smooth"

Pros: "Always loved United, always will! The bad rap going around about them unfortunate but people won't understand the airline industry if they don't try."

Pros: "Boarding."
Cons: "Very hot in the salon. Very dirty in the toilets. And very uncomfortable seats."

Pros: "Nothing"
Cons: "Had valid tickets bought months ago, but no assigned seats. Only way to make sure I had seats was to upgrade....bush league. Be loyal to the people that plan ahead and purchase tickets on your airline and actually assign seats there and then."

Pros: "Space for legs"
Cons: "Took 30 minutes to get out from aircraft after landing"

Pros: "On time/early"

Pros: "I had requested boarding assistance for my husband who has difficulty walking at the present time. I could not believe how attentive everyone was. A wheel chair and attendant were waiting for him in Cancun and in Newark. We were wheeled through customs and to baggage claim. The attendants did not leave us until we were at the door ready to exit the airport. We could not have been treated any better. Looking forward to next week's hip replacement and future travels with United."

Cons: "Legroom"

Pros: "The low cost of fare. The ease of ticket purchase thru kayak. Convenient e-mail services. United Airlines service was courteous and very handicap friendly."

Pros: "On time"
Cons: "Nothing"

Pros: "Wish kayak would provide some sort of point system to keep me using this app solely and not browsing around ."

Pros: "Had to wait 2 hours on the plane because a port was not available."

Pros: "Not much"
Cons: "Absolutely NO leg space."

Pros: "That there was an outlet next to my seat"
Cons: "The outlet did not hold my charger n it kept on falling off or the guy's leg next to me kept on kicking it out I would recommend moving the charging port somewhere elsewhere"

Pros: "My mother was injured and their help getting us back was incredible. We are gluten and dairy free and there was only one option if food for us. The drinks are all high fructose corn syrup with artificial ingredients though."
Cons: "Quality of ingredients and brand options are limited to junk corporations like Pepsi Coca Cola. Would like to see more options for organic. Also, the seats suck. The neck rest is over stated and forced my head forward and down with no ability to find comfort. Makes for horrible posture."

Pros: "Everything"
Cons: "Keep improving for sustainability in market. Best"

Pros: "Free movie due to wifi being unavailable"
Cons: "The crew seemed less than cheerful"

Pros: "Nice airplane"

Pros: "I received my e boarding pass the night before"
Cons: "The boarding pass that was sent the night before had the incorrect gate and no seat assignment. I spoke w THREE agents at checkin and they all sent me to the (wrong) gate- C25 and wouldn't give me a seat assignment. That is a long way to go w a scooter and a bag, only to learn the correct gate is B4. I was the last to board, there was no bin space left. it shouldn't be so complicated."

Pros: "Customer service"
Cons: "No problem"

Pros: "Yes"
Cons: "All"

Pros: "Same as above."
Cons: "None"

Pros: "Part of personal device show of "By the Sea""
Cons: "San Fran to BWI unable to view end. Hubby watched Olympics I refused to pay for two devices."

Pros: "Depart was organized and the flight arrived before the time."
Cons: "Snack is horrible even water is very difficult to get."

Cons: "on the way there we had TV. On the way back we had to take a different route (which added more time for the trip)and we did have a TV on the head rest or even movie showing. Also one snack that has three crackers isn't worth handing out. It would be nice to be able to enjoy the snack."

Pros: "United planes are up to date and clean. Service excellent. All personnel very nice."

Pros: "Great service!!"

Pros: "Fast easy boarding and direct non stop flight"
Cons: "Explain works and perks better."

Pros: "Inexpensive, direct flight. Very friendly flight crew."
Cons: "Works, Perks explanation. Misleading buy one covers all whennavtually buy one means everyone has to buy it"

Cons: "Can’t lean seat back. No entertainment, no WiFi, pay for everything."

Pros: "Cheap option"
Cons: "Sitting with my new fiance would have been nice."

Pros: "The guy at the front desk was awesome. Friendly and very helpful."
Cons: "We were delayed for 2 hours with little to no notification or accommodation"

Pros: "N/A"
Cons: "Flight was delayed by over 6 hours (it happens), but the way Frontier customer service handled the situation was extremely poor and that made the experience an unpleasant one."

Pros: "On time departure, early arrival. Lead crew member helped me find a trading card Frontier does with all their animal mascots I use for scrapbooking my trip. She took the extra time to find one in a kid snack pack and gave me whole thing! Made my day."
Cons: "Plane was a bit dirty from quick turnaround service. Crumbs on all my row, window smudged with who knows what. My Lysol wipe came in handy."

Pros: "price"
Cons: "Cleanliness of the plane. There were three pieces of gum stuck to the seat in front of us. Gum infer the seat on the way down to Cancun"

Pros: "Great customer service. Bag drop is super easy and fast."
Cons: "No WiFi."

Cons: "Crew pretty lazy.. sat most of flight talking"

Pros: "All is great but the KC customs officers were rude and just hateful.."
Cons: "Customs officials"

Pros: "Nothing in particular"
Cons: "Frontier has issues with maintaining schedules. Also, the aircraft are too basic."

Pros: "On time"

Pros: "Crew was good. They were late boarding the plane, but the captain made up the time in the air."
Cons: "There's extra charges for carry ons and beverages Majority of the seats have no leg room No in-flight entertainment or wifi"

Pros: "On time"
Cons: "Seats have no padding, do not recline. Arm rests a joke."

Pros: "Nothing!"
Cons: "Will never fly frontier again. Poor service, surprise charges, and scary flight. The SEATS DONT EVEN RECLINE! Zero technology, not even FM radio on a four hour flight. American or Virgin is the only way I will fly. I hope they go bankrupt... Absolutely horrendous experience, worst ever on 40 years of flying!"

Cons: "Pay for drink"

Pros: "The duration of the flight was short."
Cons: "Frontier airline Cancun to Phila Boarded plane early just to wait over 1 hour on tarmac Turn off ac multiple times while waiting on a hot Mexico summer day Incredibly uncomfortable seats that don't recline No complimentary drinks for a 4 hour ride Won't let you sit in emergency row even though no one else is without paying Incompetent staff that allows long lines at back of plane, disregarding federal aviation laws Insufficient head room on window seats"

Pros: "Good captain. Quick flight."
Cons: "Cold with no blanket provided. No movie."

Pros: "on time"
Cons: "seats don't recline on frontier. tray table is way too small. Just charge a bit more and skip those extra charges like paying for a seat and for carry on bags. I won't fly Frontier again. Flight to Cancun delayed 1 hr."

Pros: "clean"
Cons: "No internet connectivity. This is an ABSOLUTE deal breaker for me. I MUST have this to be able to work."

Pros: "Times offered"
Cons: "Small seats, no tvs anywhere on the plane and everything costs you. A soda was even $2, hidden fees everywhere, of course with annoying baggage fees and choosing your seat assignments! Will avoid flying to another country on Frontier again. Long flight without any sort of entertainment offered especially for the expense and hassle of baggage fees etc. One flight attendant was rude and snotty."

Pros: "Larger seating was available."
Cons: "Additional charge for carry on luggage. No entertainment and no "free" food. The adds on (seat/luggage/food) put the cost of flying with Frontier to the same level as the airlines that don't charge for additional "things"! So why wld you fly "discount " if in the end you pay as much...possibly more than the competition!"

Pros: "The boarding was quick and well managed, the flight was flawless and The Pilot told us the CoPilot, Bonnie was going to get us in early, we were 40 minutes early, and that included a little maneuvering around some storm clouds. Didn't try the food and missed the entertainment."

Cons: "It took 40 minutes for our baggage to arrive at the carousel."

Pros: "We departed on time and arrived approximately 30 minutes early. Friendly crew and drinks are always available."

Cons: "When I received my checked suitcase, it was completely damaged beyond repair. I had to cut it open. The zippers wouldn't work. And the sides were crushed in. I have to dispose of the suitcase. It was in great condition prior to this trip."

Pros: "On time. Good price. Great crew!"

Pros: "On time and smooth ."

Cons: "My family along with another family flew to Cancun for New Years vacation. The plane leaving from Denver was one hour late, boarding took forever and there was no communication regarding the issues. At least someone could have explained what was going on or why it was running late as to not leave us guessing. Upon our arrival in Cancun, my husband Never received his luggage. We filed a report and waited for it to arrive day after day. My husband spent HOURS of his vacation time trying to track down his luggage with little help. He spent HOURS on hold with Frontier which was also very frustrating to my family and our friends. His mother also made calls to Frontier with the same frustration and with no answers. My husband had medicine in his luggage along with all his clothes, many that were purchased for this trip as we don't travel often. We then had to spend lots of time and at least $800 purchasing new clothes--which was only a few t-shirts and a pair of shorts so he could enjoy the beach and our adventures. I could continue to complain, however, I refuse to waste anymore of my time with Frontier. Unfortunately this has been BY FAR the WORST Customer Service we have ever received. We are not ones to complain and have often given excellent customer service reviews. I am just thankful we made it there and back safely as that became a concern to us as well. I would highly recommend spending your money and time with another airline."

Pros: "Crew was polite"
Cons: "Staff tried to make me pay for two carry-on's for one bag and one purse--totaling to $90. You have to pay for soft drinks. Generally bad experience and a rip off."

Cons: "the charge for luggage too expensive, I'll never use this airline again."

Pros: "Both flights (to and from) were on-time. The crew was very capable especially the crew on the initial flight as they were confronted with two heavy drinkers one of whom got sick. Their handling of these two was very professional, firm and effective."
Cons: "The increase of $10.00 (from $25.00 to $35.00) for my checked-in bag from my initial flight one week ago to my returning flight. There was no prior information of this increase."

Pros: "The flight attendants were nice. We were on time."
Cons: "We wish we would've known about them charging for carry on bags ahead of time. We would've consolidated. Instead, we were surprised at the gate when we were informed that EACH carry on would be $40 EACH way! That added an additional $160 to our trip and was more expensive than our checked bags ($30). Then upon boarding, we were seated in a row without a window, and the tray tables are TINY. They charge extra for EVERYTHING, even water. After flying Southwest exclusively, all of this came as a surprise to us. We also have TSA Pre-Check, but the woman that checked us in said "she didn't have time to look it up", she seemed clueless."

Pros: "On time service."
Cons: "Noting."

Pros: "I did not like anything"
Cons: "Passengers were kept on the plane for 3hours before the captain made a decision to let the passengers off. the flight attendants were rude and lacked compassion for the passengers discomfort. Passengers were not offered any complimentary beverages or snacks to compensate for the inconvenience. Limited clarity was given concerning steps needed to board the next flight. The seats are hard, uncomfortable and do not recline. This is not my first negative experience with frontier but it will be the last."

Pros: "Even the lower cost seats were comfortable. Smooth flight."
Cons: "Took off late both coming and going. They did make up time. Glad I was not connecting flight as it would have been stressful"

Cons: "Beware of the $75 charge for bags over 50 lbs. We were not aware of this policy until checking the bags in at the counter. Would have been better to take two small bags rather than one big one. Because of this we will look for other airlines when booking in the future."

Cons: "In cancun they sold our assigned seats away after we purchased months ago. They wanted to charge $50 each to seat together after we had already chosen our seats months in advance. We ended sitting seperate. That sucks!"

Pros: "non stop to cancun"
Cons: "THEY CHARGE FOR EVERYTHING as an extra. You can't book the worst seat on the plane in advance without paying for it. They charge for drinks they charge for carry-ons, they charge for checked bags, etc. They are the reason the law should pass that says you must disclose all the extra fees at time of ticket purchase."

Pros: "I liked the cheap ticket price."
Cons: "I felt a bit nickle and dimed with having to purchase water on the flight and being charge for bags, even "carry ons". I also couldn't believe that the seats didn't recline AT ALL?!"

Pros: "Crew was great."
Cons: "The quality of food choices has really declined. No access to internet, small tv, movie (international flight of four hours). This airline is more like a spirit air where you are charged for everything extra, but the ticket price is more than spirit air. Really felt nickled & dimed with the charges for carry on, seat choice, sodas, etc. I will try to not fly frontier in the future if there are other options available."

Cons: "All flights were delayed, my luggage was lost, the only airline where soda cost money."

Pros: "Boarding was timely and efficient. The Crew was friendly."
Cons: "You pay for f*cking water! WTF! Seats don't recline seats are uncomfortable No Direct TV anymore No in flight magazine pay for 1st piece of checked luggage pay for carry on you pay for seat selection, I like window seats $$$ Frontier USED to be my favorite airline. Back to United and Alaska I guess Overall, just a terrible experience. If I had the time I would picket their check in area warning passengers about their upcoming nightmare."

Cons: "The seats are so crammed together, we felt like cattle more than humans. On both flights I lost feeling in my feet 3 hours into the flight. There is zero leg room and to be honest, the lack of leg room feels like a safety hazard. Not sure how Frontier can get away with this, because if there was a disaster and you needed to exit the plane quickly I'm not sure it would get done. It's disappointing how much an airline will nickel and dime its customers to death for things like checked baggage, choosing seats (so I could actually sit next to my wife) and even carry-ons. I think we've determined we'll never fly Frontier again, nor will we advocate for them in the future."

Pros: "The price was right and the flight arrived early."
Cons: "New seats on Frontier planes are EXTREMELY uncomfortable, don't recline, have a nonexistent tray table, etc. The crew was not friendly, but I'm sure that's largely attributed to the fact that they have to deal with angry customers who have to pay for a carry-on, any type of beverage, and the air they breathe during the flight. Never flying Frontier again if I can avoid it."

Pros: "Cost of the flight was substantially less than another airline I was looking into and it was a nonstop flight, whereas the other airlines had 1 or 2 stops. Both flights were on time...everything went smoothly. Flight attendants were very pleasant."
Cons: "Paying for a carryon was unexpected; it adds about $35 each way), but you are able to carry a smaller bag at no charge."

Pros: "bare bones but excellent, not just on time but early!!!!!"

Pros: "Flight was on time. Pilot was communicative. Easy boarding and deboarding process."

Pros: "Great flight but no frills and you cant lean back in your seat."