The flight was late
On time. Comfortable seat. Courteous crew. Easy transfer.
Left on time, seemed to have a little more leg room than on previous flights. Experienced some air turbulence, but not sure pilot could have done anything about it. Delayed refreshments, but the attendants still managed to serve everyone.
Seemed to take a long time for luggage to arrive; not sure what problem was. Not sure why we had to claim our luggage, only to turn it in again right away.
Smooth operation, on time
Seat pitch on the plane unbelievably cramped. When seats are so close that if you drop something on the floor you have to be a contortionist to get it, you know it's a problem NEVER fly the 787-900 economy.
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