Find cheap flights from Caribbean to Dallas/Fort Worth Airport from $84
Round-trip
1 adult
Economy
Sat 4/29
Sat 5/6
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Good to know
Low season | February |
|---|---|
High season | March |
Cheapest flight | $84 |
Average price round-trip | $476 |
Good deal round-trip | $269 |
Good deal one-way | $215 |
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 14% increase in price.
Flight from San Juan to Dallas
(avg. price over the last 2 weeks)
or less
or less
FAQs for booking Caribbean to Dallas/Fort Worth Airport flights
Top 5 airlines serving Caribbean to Dallas/Fort Worth Airport
Scores according to KAYAK customer reviews7.9
AviancaOverall score based on 13163 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.9Entertainment
7.5Food
Airline reviews
Pros: "Cree was horrible handling the delayed flight eventually postponed until the next day"
Cons: "Better handling of the situation and not keeping people 2 hours in a plane with no air conditioning"
Pros: "Cree was horrible handling the delayed flight eventually postponed until the next day"
Cons: "Better handling of the situation and not keeping people 2 hours in a plane with no air conditioning"
Cons: "For that size of airplane basing on the fact that it was an international flight not having a USB port or any power source by the seats it’s ridiculous. The boarding process was a nightmare, very disorganized the crew members starting boarding group by group just using ONE of the two entrances available because of it the line to board the plan occupied almost 2 boarding gates. I couldn’t reclaim my seat because it was broke, the quality of the food was very mediocre, crew members attitude were upsetting... uncaring and ignoring passengers call. Another filthy plain ... I had 4 flights with avianca between 2 International fights and 2 national connections, all flights were terrible! The worse part is I probably could’ve flight more comfortable for less money or at least get what I paid for."
Pros: "Crew was awesome.... fg"
Cons: "No earphones were given for the onboard entertainment....."
Cons: "Rude check in employees, mediocre flight crew terrible food. Only good thing about the flight was the check in counter people at Asunción airport. The rest was so bad, will never flight with Avianca ever again."
Pros: "No"
Cons: "The time"
Pros: "Everything was fine"
Cons: "Provide some options since the flight was delayed"
Pros: "Friendly crew."
Cons: "Left on time"
Cons: "Keep up the good work"
Cons: "Fue un avión no adaptado a nuestros tiempos, sin entretenimiento a bordo, ni siquiera tenía para conectar el celular. Un servicio low cost."
Pros: "The crew and entertainment"
Cons: "The food was small and laughable"
Cons: "Honestly everything was perfect transportation wise. The only issue I had was that my bag was broken in the process. The strap was almost ripped completely off and it made the rest of my trip a little inconvenient because I had to catch more flights and I had to check my bag. This made hard for me."
Cons: "When flights are canceled provide more of a notice, and have the crew be a bit nicer about it when being asked about future flight, not be so short and act bother when you ask something."
Pros: "Pretty much everything was great!"
Cons: "We got there to check our bags about 90 min before check in bc we were trying to avoid the chaos of rush hour time at LAX but avanica wouldn’t take our bags that early so we had to drag them around and wait till there’s were plenty of other people in line. This all could of been avoided and easier."
Pros: "service, great plane, always on time. With Avianca you cannot go wrong. if you find a Delay is usually not because of them"
Pros: "Great costumer service"
Pros: "staff very efficient; easy checkin;"
Cons: "had to wait 40 minutes for luggage to come on the carousel"
Pros: "Nothing. And I've flown Avianca 4 times and tried giving it a chance."
Cons: "There is always some sort of problem. When I was in San Pedro they said the flight was delayed, then it never came. They did accommodate me with a hotel for the night which was nice after almost losing my job. The last and final time I used this airline I was at JFK 2 hours and 45 minutes ahead of time. I was there at 11:45 for a 2:20 flight. They told me I had missed my flight because I wasn't there 3 hours early. No where on my ticket did it say anything about that. There was a lot of people complaining and then they told me since I "missed' my flight I had to by a new ticket on the spot, leaving me with no option and a heafty fee."
Pros: "Nothing"
Cons: "Crew"
Pros: "The crew"
Cons: "Customs at AUA"
Cons: "After this experience with the airline Avianca it will be sometime until I travel with them again. Flights were delayed to my connecting flight and to NY. The airline personnel were barely communicative and seemed like they did not know what they were doing. I asked them twice if I was able to catch my originating flight to New York from Bogota after seeing it was also delayed on Google... but after waiting and standing for hours once I arrived the gate, they told me that I was kicked off my flight for a later one 7hrs later... no sign of compassion nor any attempt for accommodation.. truley a sad experience as i travel a great deal to Centeal Amarica.."
Cons: "They oversell tickets !"
Pros: "This was the second time I was flying on this flight and it was great. Crew was awesome on the plane"
Pros: "We arrived safely"
Cons: "2.5 hours delay Running through airport to make connecting flight Lost luggage"
Pros: "Decent plane. On time."
Cons: "Avianca overbooked the flight. We were put on standby with a 7month old baby. They were going to have us wait until the entire flight had checked in to see if any volunteers stayed. After I insisted, they checked us. Basically had us go thirty a miserable time for their mistake."
Pros: "Nice crew, friendly and willing to help if needed.Good service."
Cons: "Delayed 1/2 hour, but it took them so long to let us know it was delayed!!!"
Pros: "Entertainment"
Cons: "Messy boarding. It could’ve been more organized"
Pros: "Courteous staff and comfortable seats"
Pros: "Fast check-in & departure"
Cons: "Nothing"
Pros: "NOThing"
Cons: "Avianca delayed me flight over 6 hrs and i missed my connection once again. Every time in fly avianca I miss every single connection due to their incompetence"
Pros: "The best"
Pros: "Loved the service, food, comfort and best of all price was better than the US Carriers! Flight attendants, Gate agents, Check In Crew.....I love you guys! THANK YOU AND I WILL ALWAYS FLY WITH YOU WHEN GIVEN A CHOICE!"
Cons: "Absolutely nothing....even the stop over in San Salvador was not bad at all...the extra security made me feel more secure than anywhere in the world....AVIANCA SHOULD TEACH THE OTHER AIRLINES HOW TO TREAT PASSENGERS....I LOVE YOU GUYS!"
Cons: "I purchased this ticket for my CEO's associate. She had to fly economy, but we had purchased business class tickets. Myself, I don't know what happened. Supposedly, there was an issue in Spain."
Pros: "no problems on flt"
Cons: "everything was fine"
Pros: "Crew was polite"
Cons: "The flavor of beeakfast"
Pros: "Avianca cancelled my flight without prior notification !!!!"
Pros: "Refreshments were very good."
Cons: "lots of turbulence/ storms didn't get movies or food or earsets etc for a couple of hours!"
Pros: "The plane was new and in good condition, had personal entertainment units. staf were friendly"
Cons: "Food options were limited"
Pros: "Everything"
Cons: "Waiting on the plane for 40 min for the airport shuttle bus to take us to immigrations when we landed in bogota. Connecting flight in Bogota was 1.5 hours late. When I gathered my bag at baggage claim, I discovered it was broken, a compartment was open, and was very dirty."
Pros: "Food was really good."
Cons: "In the seats close to the bathroom of economic class it was impossible to sleep. The sound from the discgarge was horrible!!!! In a flight of 6h it is really important."
Pros: "On time, onboard staff very helpful"
Cons: "They switched Gates 4 times at Quito airport"
Pros: "Good airplane and service"
Cons: "Avianca charged my account twice for the cost of the ticket, now the bank says I have to talk to Avianca and Avianca says I have to talk to the bank. It's very annoying to spend hours listening to endless messages in both ends, the bank and the airline, and not being able to get me money back!"
Pros: "All of Avianca's employees, from the ones in the check-in counter to the ones that welcome you in Bogota (an obviously the plane crew) are extremely polite and helpful."
Cons: "The provided snack was not good and the entertainment system in the plane is very rudimentary."
Pros: "The Crew is well trained."
Cons: "They damage my luggage."
Cons: "One of my suitcases didn't make it to my final destination and was found still in Bogota a day later making my arrival home very stressful and upsetting. I had medicine and important items in my suitcase and could only retrieve them 2 days later."
Pros: "they were very accomodating"
Cons: "The food was the same as the previous flight, pretty tasteless eggs. Comfort was very low because I was seating next to an obese man who overflowed from his seat into mine. He should have had to buy two seats."
Pros: "es una de las mejores aerolineas de la region , no cabe duda , y ademas consegui un boleto a un excelente precio ."
Pros: "I fly avianca often and their service sometimes very, this particular time the crew was very professional and polite. We did good timing, but I do need to add that avianca has never been late to a fly I have taken, always on time. Food has changed, it used to be better and more generous but food in general on a plane these days is not the reason why you would enjoy flying."
Pros: "Smooth onboarding. By rows. Love that! Very professional and kind staff, ground and air crew! Delta is terrific!"
Cons: "N/A"
Pros: "Safe travel"
Cons: "more masks"
Cons: "Nothing"
Pros: "The seats were extremely comfortable! I"
Cons: "Nothing"
Pros: "The delta checkin desk were exceptional."
Cons: "N/a"
Cons: "Great crew!"
Pros: "Free entertainment"
Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."
Cons: "You shouldn't schedule a flight for a plane that is due to have scheduled maintenance. It's not like this should come as a surprise to you. Also, there was at least one over-served passenger on board who became loud and obnoxious, shouting obscenities."
Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"
Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."
Pros: "Quick board, quick flight and everything went smoothly."
Cons: "Someone to rub my feet, but that’s wishful thinking."
Pros: "Nothing."
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Pros: "For me the boarding was of fast"
Cons: "The food"
Pros: "Early arrival. On time departure. Good selection of movies"
Pros: "Smooth and comfortable flight."
Pros: "The movies"
Cons: "NA"
Pros: "Friendly crew"
Cons: "No food was served"
Pros: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Cons: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"
Cons: "Turbulence but no one can help that"
Pros: "Left on time, landed early"
Cons: "Asked a crèw member to put my bag in the overhead , didn't like his attitude,also asked him for a soda, didn't get it, got it from another attendant"
Cons: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Cons: "Not much- pretty great flight"
Pros: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Cons: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."
Cons: "Delay was over an hour"
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Cons: "The attitude of the employees."
Pros: "Entertainment system, snacks and friendly crew members"
Cons: "Serious delays on flight. It was very tiring and became an all day affair."
Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."
Pros: "20 minutes ahead of schedule"
Cons: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"
Pros: "Everything was great"
Pros: "I liked the legroom and the seat"
Cons: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."
Cons: "Customer service"
Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."
Pros: "On time with no drama"
Cons: "The flight was quite smooth."
Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
Cons: "Turbulence"
Pros: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Cons: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."
Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"
Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"
Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
Cons: "Late"
Pros: "Very courteous staff. Legeoom not too bad."
Cons: "Delay."
Pros: "Service in the flight !!"
Pros: "Delta provided a superior experience!"
Pros: "Easy loading and unloading the plane. Friendly staff"
Pros: "Nothing at all"
Pros: "We were on time!!!"
Cons: "Very good"
Pros: "The crew was great and good customer service"
Pros: "The flight was smooth"
Cons: "One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all."
Pros: "Great crew, really nice first class service."
Cons: "It would be very hard to improve on the overall experience without increasing fees considerably. The folks at COPA are really streaching their budget to provide for the flying public in an outstanding manner."
Cons: "Hot and delah"
Pros: "Seat comfortable. Staff accomodating"
Cons: "In flight entertainment"
Cons: "Business class is terrible value for money. 5 sogfyt chicken nuggets with a tiny bowl of lettuce. Disgusting waste of money."
Pros: "Puntual Airline"
Cons: "Boarding"
Pros: "Crew was friendly, food was good and seats were comfortable"
Cons: "Delivery of baggage at SFO terminal"
Pros: "Crew lied , very unprofessional . Indecent happened. Air hostess was pushing the trolley and , it come and hot my , nee. It was so painful and I was screaming. Air hostess looking at me and was very upset that Im screaming in the flight ... Air hostess was sleeping and pushing the trolley"
Cons: "TRAINING , TRAINING , TRAINING .. That is what COPA needs. Also , when I said I want too X-ray my knee, whole staff get together and lied , and cheated , and downloaded me to a weal chair lady... Very un-professional .DONT FLY with this people , Even IF you get a FREE ticket ."
Pros: "Much better than other airlines. Food was great (taking into consideration it is plane food), web checkin is very simple and organized boarding."
Pros: "The flight was comfortable and routine - no problems"
Cons: "Really didn’t have any concerns."
Pros: "Everything was top notch!"
Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."
Pros: "The crew was nice."
Cons: "Some form of entertainment"
Pros: "It was on time."
Cons: "No beverage service."
Pros: "Reasonably good food, nice service."
Pros: "I liked the fact that we were able to get free meals and the first check in luggage free."
Cons: "NIL"
Cons: "The in flight entertainment selection was small, could have been bigger"
Pros: "Like the service of food"
Pros: "Easy connection, easy inspection and punctuality."
Cons: "FOOD!!! Options very limited and preparation very poor."
Cons: "Air pressure awful, caused extreme ear pain!"
Pros: "All the services at the plane were very good"
Cons: "The order at the boarding in Istanbul and in Panama, were poir, with no preference for freq flyers"
Pros: "Flight on time."
Cons: "Changed gates at Panama without any alert until boarding time."
Pros: "The cancelled my reservation the day of the flight. It took me 24 hours to get home and I had to re-book my own flight and take united airlines."
Cons: "The food was horrible and the seats need to be redone"
Pros: "excelente!!!..gracias mejor no hay!!."
Pros: "bags arrived on time snacks served"
Pros: "There really isn't much to complain about with Copa as they're prompt and efficient. I usually fly on their Embraer E190ARs which are pretty spartan when it comes to additional amenities as compared to the Boeing 737 fleet. However the business class seats are comfortable have a reasonable recline for such a small aircraft."
Cons: "If you're flying on a flight operated by Copa Colombia, be prepared for business class being European styled with regular economy class seats except on the E190 there is no middle row to block off."
Cons: "Old episodes of series. Need newer movie options"
Pros: "As a non-Spanish speaker we felt well cared for."
Cons: "They canceled it."
Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"
Pros: "Food was decent."
Cons: "Wasn't given headphones when asked."
Pros: "You did not have a category for these persons"
Pros: "I really like fotos and crew really nice"
Cons: "I don't like they available movies"
Cons: "Everything was below standard"
Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."
Pros: "Overall good experience. Crew member were polite and pilot did well flying."
Cons: "Seats uncomfortable and way too cold in the plane."
Pros: "Staff"
Cons: "No entertainment availabledtaff"
Pros: "Puntualidad"
Cons: "Comodidad"
Cons: "There was no entertainment on this flight."
Pros: "Planes are clean and crew is nice"
Cons: "Overall they are a poorly organized airline and there is almost no entertainment."
Pros: "I liked the fact that there was variety for entertainment! There had great movies, new ones, not all airlines focus on that. Another thing was the food and drinks that the offered. They really kept passengers happy."
Cons: "N/A"
Pros: "All flights were on time."
Cons: "The crew didn't care and was not approachable. Food was dry and tasteless. No vegetarian options. During 8 hours' flight they served only 2 glasses of water."
Pros: "great service"
Pros: "on time..."
Pros: "The crew was attentive and the service excellent."
Pros: "La tripulación tenía tan buen actitud! Todos eran muy amable. The crew had a very friendly attitude. All were very kind!"
Cons: "Entramos al avión 20 min tarde. Nos pusieron esperar en el avión, completamente full de pasajeros, 30 min sin aire acondicionado (en panamá, donde hace TANTO calor)! Después, tuvimos que esperar en la pista unos 20 min más, todavía sin aire acondicionado. Finalmente, pasamos casi todo el vuelo con los platos vacíos de la comida en nuestras mesas. JUSTO cuando el piloto dijo "prepara para aterrizar", pasaron corriendo para recoger la basura. En total, fue un vuelo muy incómodo. We boarded 20 min late. They made us wait on the plane, a completely booked flight, for 30 min without air conditioning (in Panamá, where the temperature is insufferable)! Later, we had to wait on the runway another 20 min, still lacking air conditioning. Finally, we spent almost the entire flight with our empty meal trays sitting in front of us. RIGHT when the captain announced "flight crew prepare the cabin for landing", the crew ran through to pick up the trays and trash. In total, it was a very uncomfortable flight."
Pros: "Nothing. Sun country airlines was 30 mins late to bird allow travelers to board their plane then 1 hour late to leave after that then 20 mins late to deboard, so in total they were 2 hours late"
Cons: "Their staff needs to be on time to board and takeoff. Sun country airlines was 30 mins late to bird allow travelers to board their plane then 1 hour late to leave after that then 20 mins late to deboard, so in total they were 2 hours late"
Pros: "The crew was very nice and professional."
Cons: "Delays. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. By the time we got through security and to the gate the flight was now delayed over 4 hours. Then at one point the delay changed to 3 hours. Then back to 4. We didn’t find out a reason till we took off."
Cons: "Long check-in line Bag was lost"
Pros: "Nothing as such. This is 2nd time we were flying Sun Country & both times faced delayed departure & delayed baggage."
Cons: "Many in fact."
Cons: "Delays were not going explained"
Pros: "Everything was quick and efficient."
Cons: "Little more organized with seating on the plane"
Cons: "It was a pretty full flight but the ride was comfortable, flight crew friendly, and the ride pretty steady all the way to Dallas."
Cons: "There is no TV and no music options. Also, they said they provided free Wi-Fi but it was unavailable during my flight."
Cons: "5 hours delayed. But offered $15 food/Bev voucher and then $100 flight voucher for next time travel."
Pros: "On time and was a direct flight which was nice."
Cons: "Would have liked a small pretzel snack or something for free after paying for bags and seat selection."
Cons: "The worse"
Pros: "Wasn't there"
Cons: "Wasn't there"
Pros: "That there were extra seats between passengers"
Cons: "The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available"
Pros: "No delays. Plane took off and landed early. Not sure about the wait time on baggage since I only had a carry-on. The flight attendants were professional. Served drinks."
Cons: "No tv screens or any other form of entertaiment. No real coffee. Just instant powder."
Pros: "I didnt like much. It got me from point a to point b safely and that's the only positive thing I can say."
Cons: "My luggage was lost on a direct flight from Dallas to Las Vegas. There was no urgency in finding my bag and it has been nearly impossible to get anyone on the phone. 4 days after my flight and we still have no bag. We had to buy all new clothes, toiletry items and luggage while on our trip. Thankfully we had enough funds to do so or else we would have had to wear the same clothes for 4 days! The flights were late both ways. The overall experience was absolutely horrible."
Cons: "A small child got sick in the check-in line. Passengers was forced to wade through it as no one ever came to disinfect. Line was long and slow with only two gate clerks. New charges for carry-on as well as checked baggage is ridiculous. Return flight was over two hours late. Sun Country takes the prize for the least leg room in the industry."
Pros: "Price and it was nice that it was a direct flight from DFW to LAS"
Cons: "Seat size, paying for everything including online check-in and picking your own seat, not the friendliest flight attendants, VERY small seating areas."
Pros: "Crew was friendly"
Cons: "Delay flight Baggage fees Boarding took forever"
Pros: "My intention was to fly from DFW to MSP"
Cons: "Missed my family reunion and graduation. Big disappointment"
Pros: "We were 2 hours late leaving Dallas on June 2 and 2 hours late leaving PV on June 9. Seems to us they need to change the time!!.. We won't be flying Sun Country again."
Pros: "Not much."
Cons: "I asked the flight attendant if after takeoff we could move to a better seat, he said yes, thinks for asking. Five minutes later, the same guy announced that if anyone would like to change seats after takeoff they are welcome, but not to get up until the seatbelt sign was off. A coupe In front of us jumped early and didn’t wait for the light to go off, the attendants did nothing about it. No integrity. I was sick that day and also being 6’ 5” I needed some room to relax. Flying Sun Country was a ONE SHOT AND DONE. Never again."
Cons: "There is none"
Pros: "Smooth ride got us from A to B. Device to watch movies or TV shows for a fee."
Cons: "Very crowded, you now need to pay for seats if you would like to select then ahead of time. No snacks. Space seems much smaller then I have encountered. New baggage fees, you have to pay if you want to put something in overhead bins. Was told that there are TVs that drop down but that's not true you can pay for a device to watch movies."
Pros: "Honestly, it was the best takeoff and landing I've ever experienced (I keep telling people that whenever I talk about my flight) Having never flown Sun Country before, I was impressed with the friendliness of the staff who checked me in and my flight crew. I don't know if it's because the hub is in Minnesota or because we were all coming back from a relaxing vacay in paradise, but it was the friendliest flight I have been on in a long time."
Cons: "Honestly, it was the same gripe that I have about every flight regardless of airline. The seats are super uncomfortable, but as a larger woman, I was happy that the seatbelts fit! I wasn't a huge fan of having to pay for my actual seat after purchasing (and spending a decent chunk of change) on my actual ticket, and the fact that there were no free snacks, but after being able to get the seatbelt to fit, I was so happy that I didn't need snacks :)"
Pros: "Captain informed us about what was going on with the flight"
Cons: "Had to wait 3:45 hrs for flight as attendant got sick"
Cons: "There is nothing to like. Spent lots of money on airfare and got nothing. Sad for people that can’t afford much"
Cons: "delayed flights"
Pros: "The staff was friendly.... but other than that, it was a terrible experience and I will never, ever fly with them every again. Actually, a group of thirty or so of us are filing a civil law suite for how we were treated."
Cons: "We were left at Waco Regional Airport at 1AM and transporation was not arranged util nearly 430 in the morning. There was no sun country staff to assist with travel arrangements. We were abandoned at a closed airport for hours. Eventually, I got the one and only uber still running in waco to drive me at 330am from waco to dallas. There has been no reinbursement of fares or compensation for lost wages, time and the general annoyance that being awake all night long caused. If you would like to know more information, please feel free to contact me via phone 972-765-0570"
Cons: "I purchased 2 tickets at the same time but did not find out that the seats were not together until we checked in at the airport. May be my fault but we had to pay extra to occupy Emergency exit seats in order to sit together. May want to send reminder about check-in policy prior to flight or after tickets are purchased. Also mention the luggage fees."
Pros: "The flight crew were great. The flight was fine. No delays going to Cancun but a 20 minutes delay coming back. Which was fine. Overall this previous trip was a 4 stars."
Cons: "Water and sodas are free but not snacks. Seats are uncomfortable and skinny."
Pros: "Very affordable"
Cons: "The counter in Cozumel took forever. I think heir computers were very slow. All 4 associates mainly stared at their screens but never offered much as to why theirs were moving slowly . They also on flight to Cozumel from Cozumel and back to DFW they could not seat me and my travling companion together unless we wanted to pay $25 each for an exit row , really ?"
Pros: "Friendly staff and affordable ticket! Plane was on time."
Pros: "Crew was very nice"
Cons: "Not much to dislike, fast flight"
Pros: "Left on time, landed early. Comfortable seats. What more can you ask for on a flight."
Cons: "The Plane was very cold and the seats was uncomfortable"
Pros: "Great experience with SunCountry and had constant kayak updates!"
Cons: "Had a rehearsal dinner for a wedding to attend I missed because of a delayed flight"
Cons: "Terrible boarding/gate crew and process."
Pros: "On time, efficient boarding"
Cons: "We were delayed going to Cancun ans again on the return. Hours in an airport is miserable."
Pros: "Efficient boarding"
Cons: "Crowded Would like a bigger glass of water"
Pros: "fast and good services"
Pros: "Boarding process was quick and efficient. The crew was very nice."
Cons: "I did not like that we had to pay extra for inflight entertainment."
Cons: "Not able to lay back to nap."
Pros: "On time! Didn't lose my bag! Plenty of leg room!"
Pros: "They acted like a normal professional airline, no clown routine or crazy charges. When buying snacks the flight attendants were generous in rounding down or adding a free beverage. Generous carry on bag policy; they allow normal sized carry on luggage, instead of having an undersized cage at the check in area to shame you and charge you extra (or make you buy a special sized bag). At the gate, they asked for volunteers to gate check carry on bags, rather than forcing it upon people."
Cons: "Website problem. Could not purchase bag in advance through website (option was grayed out), and was charged an extra $5 at the ticket window. May have been because it was international flight."
Pros: "Ticket and gate agents were very helpful."
Cons: "Flight boarded late."
Pros: "Staff friendly & efficient Price was good."
Cons: "Tiny seats -- no leg room."
Pros: "Ours was a short flight so nothing special to say. The crew was nice."
Pros: "It went well"
Cons: "Nothing to complain about"
Pros: "They said we gonna take distance between passengers thy gonna use one set and they put me next with other passenger"
Cons: "Un mejor trato."
Pros: "Crew and service. Comfortable seats."
Cons: "Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!"
Pros: "The crew!"
Cons: "Only not being able to teleport!"
Cons: "They are not friendly with disabilities deaf"
Pros: "The crew was really rude"
Cons: "The workers employees , the flight attendants could be more nice"
Cons: "They pushed the first leg of my flight forward 15 hours, but only told me 5 hours before my flight, and they didn't even change the second leg. Was on the phone for an hour trying to get a new flight, and there were very few options. Very stressful."
Pros: "None of the above. Ground crew that does not really understand the costumer."
Cons: "Always remember to present your rights to the crew."
Pros: "The crew was just ok, they did not extend themselves to make the customer feel comfortable/safe."
Cons: "The seat on the flight are too small the average person does not fit comfortable."
Pros: "I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm"
Cons: "I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm"
Pros: "The warmth service that made me feel at home"
Pros: "The fact that I actually made it home"
Cons: "No communication, poor in flight service, extreme delays."
Cons: "I missed my connection because my flight was delayed 3 hrs, no one told me not no pick my suitcase because it was going straight to my final destination, there is not good communication and I had to stayed 9 extra hours in the airport."
Pros: "Excelente servicio por las aeromozas y comprensión de asignaciones de asiento por mi estado medico."
Cons: "Mucho frío!! Durante el vuelo"
Pros: "On time, fast boarding"
Cons: "Too much airport security"
Cons: "No Wi-Fi"
Pros: "They provde fod and dinks"
Cons: "Baggage fees"
Pros: "No puedo creer que estuviéramos 15 minutos esperando al personal de tierra para que. Nos abrieran la puerta . No es la primera vez que me ocurre ."
Pros: "Was on time and very secured"
Cons: "Did not have tv."
Cons: "Check in was very slow with long long long lines."
Pros: "Seat comfort and timely departure/arrival to destination. Thank you"
Cons: "The breakfast continues to be disappointinbin Premier Class - a little bit of granola would go a long way to make the yogurt and fruit better. You used to have it and you used to warm up your bread which was ice cold on this flight. Could not enjoy with with the Lurpak (nice!) butter."
Pros: "Good flights. Good prices."
Cons: "Crew standing in the back talking to each other with their backs on us"
Pros: "The only 2 thing I liked was the flight was peaceful and the movies."
Cons: "No me gusta como me trataron uando le pregunté a las aeromosas donde estaba el l baño contestan como enojadas o cuando pregunté si el jamón del sándwich era d puerco o d pavo Y me contesto de mala gana q no sabía con un tono molesto. o cuando pregunté si tenía q llenar la forma q dan antes d bajar el avión y me contestaban enojadas uno respondían a mi pregunta. Y no es la primera vez q me pasa siempre son haci. Deberían tener más tacto para tratar a los clientes y ser más amables. Gracias a nosotros los q viajamos en avión ellAs tienen trabajo."
Pros: "The flight attendants were great courteous, polite and professional I loved it"
Cons: "Some of the planes didn’t have the screens working to relax in a longer flight"
Pros: "Everything else was good"
Pros: "The cabin attendants were very professional, bilingual and smiled."
Cons: "THE FOOd"
Pros: "amazing plane large easy new"
Pros: "The food in the airplane and the entertainment during the flight."
Cons: "I had two 50 pounds baggage allowed to check in and 2 carryon because I was traveling with my son. But I didn’t use it, I just bring a carry on. I bring a musical instrument And the airline CHARGE ME!! That’s robbery. The shoul allowed me past my instrument that have the size permitted in their policy as a checked bad. They didn’t refund my money! It’s robbery!"
Cons: "No leg room. Space really limited."
Pros: "On time, smooth flight."
Cons: "very uncomfortable and tight seating. Almost impossible to eat with a passenger sitting next to you. No salt, pepper or butter with food. Dried out tasteless, inedible bun served with meal. Cabin crew a little indifferent."
Cons: "Staff people @ checking in Mexico City are the worst! they are unfriendly, rude and unwilling to help people."
Cons: "Pilots were late to flight...m"
Pros: "Service is really good"
Cons: "Food"
Pros: "Real food on the plane and a free drink, but I loved the branding most of all with the way the flight attendants dressed - heels for the airport and flats for the plane. I even asked if their make-up was issued by the company since they were all wearing the same shade of red lipstick - it was!!!"
Cons: "Nothing! Everything was perfect and on time!"
Pros: "Nothing"
Cons: "Flight was cancelled due to fog. I was advised that there were 2 options. First, try to rebook for next available flight which would not happen until 3 days later. Refused and made arrangements for an alternate airline. Second option offered was a total refund. Days later when I requested the refund, I was told by Customer Service I was not entitled to anything. Can you help me get a refund?"
Cons: "the only food served to us during the fly was a breakfast which one was the combination of black beans with eggs which was rotten and smelling very bad ...."
Pros: "Great customer service and great food."
Cons: "Every thing was great."
Pros: "The works at AeroMexico where all very courteous and professional."
Cons: "The food could have been a bit better but I have had far worse on flights."
Pros: "Nothing"
Cons: "Entire experience. Fly a better airline"
Pros: "lucky for us the plane I boarded was also headed to Mexico City. They allowed us to stay on the flight and we made our connecting flight in Mexico City"
Cons: "Old plane, no movie played and there was no food served even though it said there was a meal included with the flight"
Pros: "I was comfortable, it was an all Arround good flight, friend Iiness,."
Cons: "Hard to think what I didn't like, since it's been years since I did not get a nice breakfast in other airlines until I flew on airmexico,and did get one."
Pros: "Everything about Premier was excellent."
Cons: "Entertainment screen in first class seat didn't work."
Cons: "Flight was delayed 2 hours due to entire crew not being there. Unacceptable in 2017."
Pros: "The comfort"
Cons: "The breakfast, better would've been not to offer anything."
Cons: "Again the staff was rude and disrespectful at the gate and on the plane."
Cons: "- Bad website - Not allowed to check-in online - The counter was chaos - Do not work ventilation systems - The plane was old, uncomfortable and no entertainment system - Do not offer alternative food: I'm a vegetarian."
Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"
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Flights to Dallas/Fort Worth Airport
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Dallas/Fort Worth Airport - Caribbean
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