Daily cleaning, installation of cabin HEPA filters on flights from Caribbean to Raleigh
|August||Best time to beat the crowds with an average 5% drop in price.|
|August||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$410||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue has waived its change and cancellation fees on flights from Caribbean to Raleigh. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Departed on time arrived early Good legroom and ambiance"
Pros: "Costumer Service at RDU was helpful and friendly, very different from costumer service at BOS"
Cons: "Costumer service at BOS didn’t do anything to help me locate my bags or to make my flight less stressful. They actually said to me that it wasn’t their problem that my baggage was lost, but that LATAM lose it and that they wouldn’t do anything about it."
Pros: "On time. Courteous staff."
Pros: "Unimpressed!! Flight delayed for 2 hours and lost my bags. 2 days later, my bag has not arrived. Apparently it is on the way. Not sure when it will get here."
Pros: "Friendly crew"
Cons: "Flight was delayed 2 hours and I never received notification. I got to the airport for a 4:10 flight to find out it was delayed until 6:15 and we didn’t board until after 6:30. Poor communication to passengers. Once on the plane the headphone jack didn’t work because something was lodged inside of it."
Cons: "Long lines for security clearance."
Pros: "comfortable seating space."
Pros: "The crew was really nice. The plane boarded and left on time"
Cons: "I can’t say if there was anything I didn’t like"
Pros: "Short inexpensive flight, and the TVs worked this time so that was a good pass time"
Pros: "The hospitality of the staff"
Cons: "No complaints"
Pros: "The crew was courteous and friendly and did a good job of arriving at the destination on time."
Cons: "The flight left the gate 30 minutes late, but there was no notice of the delay beforehand. It's always nice to be notified if I'm going to be delayed and what the reason is behind the delay. Being left in the dark about delays is always discouraging...whether I'm at the doctor's office or at the airport. That being said, the crew hustled and got us to the gate for an on time arrival."
Cons: "I didn't like that the only options I had to get to my destination, that's only about 3 hours flight time, was thru 2 flights with long layovers and both flights were delayed due to miscommunication I guess bc the weather was not an issue."
Pros: "On-Time, friendly staff. Helpful staff via phone contact to change flight due to weather."
Cons: "App wouldn't let me access new boarding pass after change"
Pros: "nice friendly service and comfy seats"
Cons: "delayed out of jfk around dinner time tusk tusk and very long lines at TSA in terminal 5 - not neccessary"
Pros: "Quick, efficient processing at the airport."
Cons: "The seating is very tight, even though I am only 5'4" it was too close. I felt sorry for the young man next to me who was approx 6' and very uncomfortable. For health purposes, foot rests should be installed to elevate the feet off the floor and offer differing positions help reduce the possibility of forming blood clots during flights."
Pros: "Very good flight, Love the size of plane and the comfortable seat, the TV's on the back of the seats were great."
Pros: "Crew was very pleasant and helpful"
Cons: "Delayed flight and confusion trying to board the plane"
Pros: "No crash is big on my lists of likes. Plus very helpful staff from the Kiosk to boarding."
Cons: "The Fly-Fi didn't work and the snacks were OK but hot food is always better."
Pros: "Crew and flights are very good"
Cons: "our Baggage is mishandled and some of the items inside are damaged and lost couple checked in baggage"
Cons: "Flight delayed and changed gate"
Pros: "Crew was excellent, had a lot of fun with the vacation crowd on their way back to reality"
Pros: "The departure and arrival times were accurate. Actually we arrived about 15 minutes early."
Cons: "There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient."
Pros: "No one knew I was deaf as crew knew on way to NY. Not sure why this happened."
Cons: "I am deaf. Ticket going to NY stated deaf and this return said nothing on it. Plane had no air, just heat. Steward was excellent during flight and kept offering front of plane water. Very unpleasant. Poor guy was sweating serving drinks/food. He was a gem."
Cons: "Unable to turn off the movie screening"
Pros: "Seats were wide .lots of leg room..very friendly accomedating staff:) they smiled..imagine that!and snacks ...omg!!that we didnt pay for:) and teleivsions in the back of you re seat.great flight:)"
Cons: "Absolutely nothing not to like:)"
Pros: "seating and legroom"
Cons: "they did not communicate with their partner emirates making it hard to change flights- emirates ended up doing all the work to get my flight changed"
Pros: "water dripping on me crew said for $45 I could move"
Pros: "the amenities - the TV, the snacks, the drinks (a full can of seltzer instead of a cup!) and actual flight attendants who chat with you and are positive overall. rare in flights these days! excellent experience."
Pros: "Good crew... smooth flight."
Cons: "Flight left almost an hour late."
Pros: "Service and customer support"
Pros: "Keep it up"
Pros: "The leg room and stretch out was good. Seat was comfy The crew was very attentive and supportive. Pilot was informative"
Cons: "Some of the snacks could be more healthy There was a take off delay (mechanical) which was only explained when solved"
Pros: "Kind crew member."
Cons: "Security check was too slow."
Pros: "Boarding was prompt and departure from Montego Bay. Flight Attendants were very polite."
Cons: "During the flight, the TV's did not work. Once we landed in Orlando, we sat on the plane for about 30+ mins waiting for the gate to be cleared. Once in the baggage claim area, the wait continued. These delays impacted my schedule by 1.5 hours. I arrived at my next destination extremely late. I'm usually pretty happy with Jet Blue, but this time, not so much."
Cons: "Wouldn't let passengers spread out after boarding closed even though there were empty seats"
Cons: "the seats felt like stone"
Pros: "Free wifi, premium snack options, leg room."
Pros: "Great entertainment."
Cons: "Delayed, rough flight."
Cons: "no wifi the entire time"
Pros: "Was great"
Cons: "The stewardess left a cabin open, the captain didn't allow us to get out of our seats nearly the whole flight."
Cons: "Misconnect due to El Al flight being delayed."
Pros: "It was unexpectedly OK! :-)"
Cons: "It was a very tiny plane :("
Pros: "Great legroom, competent staff. Boarding process went smoothly."
Cons: "Should enforce cabin luggage limits - a passenger help up boarding process because they had an oversized bag that initially did not fit in overhead compartment, and they managed to get it in with much shoving. I don't think another airline would have allowed a bag that size as carry-on luggage."
Cons: "Better flight scheduling."
Cons: "They were great"
Cons: "The flight scheduled was 1 hour 30 minutes late"
Pros: "Actually leaving the airport after 2 hours late was the best part."
Cons: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
Pros: "Crew was great"
Cons: "Flight was delayed out of the gate from ATL. No one was available for at least 15 minutes to move the jetway to let us off the plane when we arrived in RDU."
Pros: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Cons: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Pros: "They didn’t want to help"
Pros: "The crew was some of the best I’ve ever had."
Pros: "Did a good job despite the weather during the flight"
Pros: "Everything about delta"
Pros: "yes crew were very good"
Cons: "Value for the price."
Pros: "Crew was excellent."
Cons: "Snack can be little better."
Cons: "Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service...."
Cons: "Nothing. Every thing was great"
Pros: "Very good check in and customs, etc at both airports especially RDU."
Cons: "Only fair to good in flight service."
Pros: "Crew was great"
Cons: "Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!"
Pros: "The airline staff ladies were so wonderful. They were super friendly, efficient, thorough, assited the elderly on the flight, and continuously cleaned the cabin. they helped people organize the bags in overhead ducts and always had a smile. They should be the standard for service on all flights. Excellent job."
Cons: "Food, cramped seating."
Pros: "The crew was nice and did the best they could"
Cons: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
Pros: "Getting off the flight was the best!"
Cons: "The persons who barfed and delayed take off was a not great. Cramped"
Cons: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"
Pros: "Not much"
Cons: "Almost everything. The flight boarded late but quickly. We sat on the runway for hours. We were VERY delayed for RDU arrival. Luggage was slow in getting to baggage claim. Not enough help with baggage was available."
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Pros: "The woman who helped us at the desk by the gate was possibly the single most helpful, kind Delta employee I’ve ever met. She wheeled me down the jetway and upgraded our seats. I wish I knew her name. She has very curly dark blonde hair and is petite."
Pros: "I would like more detail about traveling companions displayed."
Pros: "Got there before ETA"
Cons: "Concourse was VERY FAR away and trains were not running☹️"
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "great service and a quick flight"
Pros: "Good Food Nice Flight Attendants"
Pros: "Staff were great.. landed smoothly"
Pros: "Wheeler chair service is available"
Cons: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."
Pros: "Whereas our flight out from Raleigh to JFK where everything that could possibly go wrong did(late crew, boarding computer problem, mechanical issues with the plane, gate problems, missed connection) this last leg of our trip back was flawless. Everything was on time, and the crew was friendly and attentive. We had exit row seats so the leg room for this 90 minute flight was great compared to our first part (London-Atlanta)"
Pros: "Flight attendant had nice attitude."
Cons: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Cons: "The flight crew and staff were all great!"
Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."
Pros: "The flight was quick, safe, and the crew was courteous and attentive."
Cons: "delayed 2+ hours due to runway maintenance. You'd think those things would be better planned..."
Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Pros: "The food has REALLY improved!! GREAT CREW!"
Pros: "Crew aware of my children's nut allergy and chose not to serve"
Cons: "Coffee horrible"
Pros: "absolutely nothing"
Cons: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Pros: "Everything was decent, good entertainment, nice crew, etc."
Cons: "Nothing was bad."
Cons: "Reservation. Checkin. Seating. Flight."
Pros: "Upgrades, staff on and off the plane"
Cons: "The reservation system crash, it happened less than 24 hrs before our return flight to come home, fortunately it was resolved but it was a bit stressful"
Pros: "Everything was great! It is however a mystery why the attendants find it hard to smile once in a while. They were all attentive which is more important than serving with a smile."
Pros: "As always seats are spacious"
Cons: "They weren't selling food on this flight which is entirely too long to be without a meal"
Cons: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Pros: "More clarification pre purchasing of extra bag fees"
Cons: "$50 bag fee. Attendants not friendly. The seat pocket had chewed gum on magazine. Trays were dirty when I turned on the light- looked like blood. Will not fly American anymore."
Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
Pros: "Arrived 30 minutes early"
Cons: "We had to wait 40 minutes in the runway before parking at the gate."
Pros: "Cheap seat had leg room"
Pros: "Always delayed. Always check my carry on. Which equals me being late to where I'm going."
Cons: "See above"
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "on time"
Cons: "very cold"
Pros: "I like it was fast and smooth"
Cons: "Not too much space in the plane"
Cons: "When I finally got a seat on the plane, it was fine. The lady at the counter was very helpful!! She helped me get on a flight since LATAM had changed my flight until the next day."
Pros: "LIKED NOTHING. 5.5 hour delay on a redeye?! What's to like?"
Cons: "EVERYTHING was poorly handled by AA for this delay. You're at LAX, no pilot? no 1st officer? Where's the planning? And we boarded the plane on time, deboarded the plane, they gave us warm drinks and pretzels and cookies to tide us over. 5.5 hours later? we take off. Nothing AA did was done right for the customer."
Pros: "We were able to be put in an exit row which was great - especially since my husband and I are very tall and it was a cross-country flight."
Cons: "I find it ridiculous that on a cross-country flight they can't even offer pretzels or peanuts. There was NOTHING!!!! I have been on short hops on other airlines and you get something."
Pros: "Direct Flight from LAX to RDU on a redeye."
Cons: "Delayed 5.5 hours at LAX. Boarded on time, waited at gate for 1.5 hours and then had to get off. During our delay waiting for a 1st Officer, the Captain times out. NO BACKUP CAPTAINS or 1st OFFICERS AT LAX? Then miraculously during our 3rd hour waiting for a Captain they discovered the 1st Officer was going to time out. So, rather than KNOW this while searching for a Captain, they waited for 3 hours and then had to find a 1st Officer to fill in. Result 2.5 more hours of delay. Even the Flight crew was in disbelief on this one. I think we should all get reimbursed and triple miles for this snafu. Not weather or mechanical - just poorly managed time -- BY A MAJOR AIRLINE - INEXCUSABLE!"
Pros: "That I arrived at my destination"
Pros: "- Departure and arrival ahead of schedule - Great entertainment system and choices"
Cons: "- Rather uncomfortable seats and minimal leg room for a 5'11'' / 180 lbs passenger - Flight attendants were superficial (continuously overlooked / ignored me on the service cycles), I was seated on the window."
Pros: "We were on time. Traveled safely. Uneventful."
Cons: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
Pros: "Ok time flight"
Cons: "Entertainment system did not work in all stops"
Pros: "New 777"
Cons: "Upon arrival to the airport, their was no place at the terminal for our plane. We spent one hour sitting at the runway. Besides that; it would have been an excellent flight."
Pros: "He crew. They were helpful and friendly"
Cons: "The delay and the plane was old"
Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."
Cons: "Plane was delayed by 4 hours due to mechanical issues"
Pros: "Flight was on time and service was good"
Pros: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Cons: "No entertainment, food selection very limited."
Cons: "The flight attendant was arrogant. This is her job... just for $$$"
Pros: "The Crew was nice ."
Cons: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."
Pros: "Pleasant crew, pretty good food and films."
Cons: "Significant departure delay, contradictory information from initial airport check in to gate staff, beverage selection is okay but prices for more than the basics are astronomical."
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "The crew was always very warming and assisting. Everything was a breeze."
Cons: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
Pros: "Crew was the best."
Cons: "Boarding order does not make sense. Go back to the traditional system of boarding; last rows go first."
Cons: "Charge for changing date"
Pros: "The crew was decent.....better on the London to Raleigh flight, the crew on the Raleigh to London flight were not very nice at ALL."
Cons: "I did not like that the ticket I purchased was a British Airways flight, but it was operated by American Airlines. The plane was SO outdated....it didn't even have personal screens. And the movies they played were old. I mean the Devil Wears Prada...COME ON!!!!! Also, the food on the way to London was extremely disappointing. I had chose the pasta with vegetables, and it was macaroni and cheese with broccoli. And not good macaroni, but more like the kind you make for your kids."
Cons: "Someone had been sick on the plane. They cleaned it up but it still had a pretty decent residual odor to bear in an hour plus long flight."
Pros: "AA is excellent."
Pros: "Everithing is excelent."
Cons: "They squeezed me into a new plane after saying there was absolutely no way for me to get home... hmm."
Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"
Pros: "Crew, food and entertainment."
Cons: "Seats are toght. Just an inch more would have made a long flight much better."
Pros: "Great movie selection, including ones currently in theaters."
Cons: "Only received pretzels for snacks, while others received cookies."
Pros: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Cons: "Size of the snacks"
Pros: "Flight was on time"
Cons: "Boarding is typical disorderly. Seating us getting smaller."
Pros: "I like it every thing about the flight I always find the suitable timing and cheapest fares. I always get a rental car at the airport. This is the best traveling service ever."
Cons: "Running behind schedule."
Pros: "I like just about everything, and the updates were great"
Cons: "I dint like that wee had to waite 2 hour delaid flight and change plabe to go to miami and waite 50 minut to get our bags i lgit late to my jo. Thatbi had to go because if american i dint like it at all"
Pros: "The crew had excellent customer service"
Cons: "No entertainment"
Pros: "Was fine."
Cons: "At FJK the air train signs need to be more visual."
Pros: "All the AA staff were great, very helpful as I was traveling alone with my 10 month old son. One of the flight attendants helped me carry our things on, because it's tough to carry my son in his safety seat and our bags through the narrow aisles without beating up everyone in the aisle seats as we go through! She also checked on us multiple times to see if there was anything else she could help us with."
Cons: "The AA check-in at Heathrow is terrible. It took us over an hour to get through the line, then another 20 minutes to get our seats changed because the seats we had been assigned weren't suitable for an infant safety seat! Also, the plane is older than the one I first took on the RDU to london route back in 2001. The seating is cramped and there is no seat back entertainment."
Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."
Pros: "Crew was very friendly and attentive"
Cons: "Older aircraft, delayed."
Cons: "Flight to MIA was delayed and missed my connection in MIA. I had to wait 3 more hours in the airport. The boarding was not organized, they called all groups together. The crew was not friendly and went hysterical with everyone because of the delay. They should have been more professional. The plane was very old and had no entertainment. Overall very poor and mediocre experience."
Pros: "We paid to upgrade to economy plus for the extra leg room which made the flight more comfortable."
Cons: "Seats do not recline"
Pros: "The roominess of the plane. Awesome."
Cons: "We were crammed in like sardines"
Pros: "New plane"
Pros: "Attendants were nice"
Cons: "Made me check my carry on to destination when lots of people had carry one same size as mine"
Pros: "I liked the check-in and waiting area at the airport."
Cons: "I did not like that we had to walk so much to the new gate assignment."
Cons: "Boarding and disembarking were quite painful with an overcrowded plane and most passangers carrying on huge bags. What happened to shoulder bags only for carry on?"
Cons: "Never made it to destination"
Pros: "One of us had the last seat on the plane even though they were reserved almost a month ago. However we had signed up for basic economy so that was not a shock. What was a shock was that water was dripping from the top side track onto his lap and he had to use the provided brochures to redirect the dripping water. The steward said it was condensation and that was it. Also, since it was next to bathroom, the smell wasn't great and the small child screaming while waiting to get into the bathroom wasn't pleasant."
Pros: "Everything about my whole trip was amazing"
Pros: "Delayed bc of weather."
Pros: "Flight was 30 minutes early"
Cons: "Fully booked plane"
Pros: "The seating is cramped."
Cons: "The flight was delayed."
Pros: "The personal tv"
Cons: "Having to pay an extra fee just to watch whatever I wanted"
Pros: "Good flight"
Cons: "Very small seats, no leg room."
Pros: "Good just hate middle seat."
Cons: "The 2 people in front of me were told they'd have to check their bags, as was I. They boarded with the bags and I saw that there was plenty of room in the overhead bins for mine too. I could have avoided the baggage claim wait. If you make this determination then it should be enforced. Next time I too will carry on my tagged bag"
Cons: "We were boarded on the aircraft. A 737 800 that was booked full. No ac, no pilots, and the weather was fine. It was the worst flight I've ever been on. If you don't know when the pilots are going to arrive, don't board the flight and make everyone sit in a hot plane without even updating the passengers on the eta or departure."
Pros: "Good and frequent updates on delays and changes."
Cons: "No reasons for delays."
Pros: "boarding was efficient and fast; easy check in"
Cons: "oversold flight with 16+ standbys multiple flight delays with vague or no explanations"
Pros: "Service at the boarding gate."
Cons: "Comfort= no leg room, people pack like sardines Food+ have to purchase you own food. Entertainment= have to purchase Wi-Fi to get entertainment Overall after flight for almost 15 hrs. I was hoping to get some comfort for this flight."
Pros: "Pilot was excellent, didn't even feel the wheels touch down at RDU. It was a turbulent flight with thunderstorms (barely too bumpy for drink service) but Captain made it as smooth as possible and also kept us well informed what to expect. Plane was also on time, though many flights that day were late."
Cons: "The flight was cancelled after a 3 hour delay. The next flight out was from a different airport, 14 hours later and with another connection. I would not have arrived home for another 28 hours. I decided to rent a car and drive the 4.5 hours home instead. Processing the refund has been nearly impossible."
Pros: "my flight was on time, and quick which is always helpful. I was able to sit at the seat I picked as well."
Cons: "Boarding took so long between all the kids which i think could have moved faster. The seats are always tight without much room. I'm pretty small so it doesn't affect me as much but I could tell some of the other travelers were uncomfortable. United has got to step up their snack game too. I got like a zesty ranch snack and I was happy I brought my own snacks."
Cons: "Once again just like the first United flight the AC was so cold. They did not offer blankets and my son was so cold I had to unpack tshirts to wrap him. Will not fly this airline again. This has happened twice now."
Pros: "The flight overall went fast - boarded, took off, landed within an hour."
Cons: "There was only one snack - a zesty ranch snack mix. I couldn't eat it because it was a little spicy. I was not offered an alternative, I don't know if there was one."
Pros: "Everything Was good crew courteous"
Cons: "Everything was good"
Pros: "No delays, was actually 35 minutes early on my return flight, attendants were especially kind to me and helped me out significantly, and I was pleased with the free in-flight entertainment via the free Wifi. Overall, a Good experience with United."
Pros: "The flight departure on time"
Cons: "Don't foods in this flight and I had to wait to much for the wheelchair"
Pros: "Nothing. Both airlines refused to accept responsibility."
Cons: "Security was down to 4 officers after 8 pm, which is normal practice. We where in line for 2 hrs with TSA. Neither airline made any attempt to assist getting us to the gate faster to make our flight on time. We received no assistance from United or Lufthansa airlines and had to sleep in the airport overnight."
Pros: "The crew for this flight was amazing! Very helpful and informative. Friendly is an understatement. Safety was a priority especially when we went through a little turbulence. Thank you for making this a wonderful experience."
Cons: "Besides taking off late, the worst part was the new seats are the smallest ever. I could not sit without my knees jammed into the seat in front of me, and on both legs, Ithe seats were narrow that the people next to me and I were overlapping shoulders - that was a first. Unless its flights in the future are significantly advantageous, United's losing my business. It's not worth saving a few bucks to me to be so uncomfortable."
Pros: "Easy process, no issues. Pilot handled turbulence well, landed pretty smoothly. It was a good trip."
Cons: "No complaint except the trash other passengers left on the plan."
Pros: "Nothing about i liked"
Cons: "Too much waiting. Delaid by 8 hours"
Pros: "I got to Newark before my luggage, i missed my fly to boston. in Dominican republic there was a two hour delay."
Pros: "Good crew Landed on time"
Cons: "Bumpy ride"
Pros: "The single best thing was that the cabin lights were dimmed on the way to Raleigh so I could sleep since it was so late. The crew was polite and patient. Getting re-booked for a new flight after my original flight had been cancelled wasn't too bad. Text message updates are helpful (but could use more info)."
Cons: "I arrived into Newark to find out that my flight had been cancelled. I'm still not sure why it was cancelled. Then, I was placed on a new flight that was intended to leave at 8:30pm, but didn't leave until 1:00am. I spent 10 hours in the Newark airport where, even though charging stations were in abundance, wifi was non-functioning. I received 7 text messages, each one with new departure times. I appreciated the texts, but would have liked to have more information about why we were delayed. Communication from gate agents can go such a long way. I spent a ton of money on bad airport food and couldn't work due to the lack of wifi. I never understand why nothing is offered to passengers in return for such delays--whatever happened to food vouchers, etc.?"
Pros: "Had the row to myself in Economy Plus. Beautiful afternoon skies. Easy and comfortable."
Pros: "Enjoyed the small size of the Raleigh airport."
Pros: "Ended up taking a Delta flight"
Cons: "Waited at airport for hours, United ended up cancelling flight, they did not have a return flight to Newark with available seats for days -- had to take a different carrier to a different airport"
Pros: "I liked how friendly the attendants were."
Cons: "I hated how it kept delaying and delaying I didn't know what to do or if to leave and come back time change was ridiculous"
Pros: "The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful."
Cons: "The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all."
Pros: "Our stewardess' were great."
Cons: "The seats were hard, the plane was cold, & the overhead lights were so bright and never turned off."
Pros: "We boarded the plane, made it to the runway when a light came on causing us to have to wait and wait on the plane until they had to bring us back to the gate where we had to exit the plane and go back to WAITING in the terminal. We were so delayed I missed all of my meetings and lost business because they could not give us an ETA at all or updated on our flight."
Pros: "Aisle seat."
Cons: "They made my dad check his bag even though there was space."
Cons: "Had to pay extra to watch tv."
Cons: "Flight was delayed over 3 hours"
Pros: "Lots of room"
Cons: "Flight was delayed. New plane but seats are incredibly uncomfortable."
Pros: "Flight was on time, in fact, arrival was early."
Cons: "The seating was a bit tight."
Cons: "I believe the pilot flew to high. Me and my friends ears popped severely and caused pain."
Pros: "Price, on time and cleaness."
Cons: "No entertainment (magazines, movie, tv) and seats a little uncomfortable."
Pros: "Direct flight and price"
Cons: "Flight was delayed about 3 hours"
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "The price is good"
Cons: "I don’t like the chairs"
Pros: "The only thing I liked was getting off in the airplane"
Cons: "Terrible absolutely terrible most uncomfortable seats ever even with insurance on our flights they did nothing to help us when we came in an hour late"
Pros: "frontier was the best"
Cons: "A la carte pricing! Metal chairs! Couldn't check in right away."
Pros: "Fast boarding, no problems on the flight. Nice to arrive early also!"
Pros: "Leg room was surprisingly adequate."
Cons: "I paid for front row seats. Flight was delayed 1hr. When we arrived at the gate they told us they had given our seats to other people because we allegedly were late."
Cons: "Que cobren por equipaje de mano y por el asiento. Engañan con que es barato pero no dice que es sin el equipaje y asiento"
Pros: "The crew rushed from one other flight to ours and did a great job."
Cons: "I tried to take care of the carry on fee online, but found I had not done so at the checkin counter."
Pros: "Red eyes are always tough but crew was efficient. Flight left on time and cabin was kept dark and quiet throughout flight. Contrary to some other posts, seats do recline but the button is below the seat and not on the arm rest as most people are used to."
Cons: "On our flight to the destination, crowd on the plane was a bit rowdy and loud."
Cons: "No shocker there were delays and jet problems, but the thing that really made me angry was the fact that the flight attendant was extremely rude to me and threatened to kick me and my children off the plane when my baby was crying during taxi. News flash Frontier... if you actually took off when you were supposed to and didn't make us spend two hours sitting on the hard floor of the airport, my baby wouldn't be crying with exhaustion. And guess what, babies cry sometimes. Being rude and stressing out the mother of that baby is not going to help the situation. After a few minutes he crashed and slept the entire flight. I will NEVER fly Frontier Airlines again."
Cons: "To long time for wait the bag"
Cons: "We left 30 min late, chairs don't recline."
Cons: "Didn't like that I had to pay for my carry on luggage that wasn't told to me until the last minute. I feel that it should have been told to me when I booked the flight. Not happy about that at all."
Pros: "On time"
Cons: "$45 bag fee, whether checked or carry on. $90 total added to ticket price. Seriously."
Cons: "We arrived 1 and a half hours before our flight,,,, waited in line to check in for the same amount of time only to be refused to board.. there was not enough agents for the amount of passengers trying to check in...."
Cons: "Flight delayed several hours. Seats don't recline. No food services unless you pay outrageous prices."
Pros: "Good boarding"
Cons: "No entretaiment no coffee no water"
Pros: "The seat were nice, the flight was on time and the staff were kind."
Pros: "Nice plan."
Cons: "No wifi on plane."
Cons: "Everything was okay"
Pros: "On time, no problems"
Cons: "checking in for carry on luggage. Don't understand if I have to go through check in for personal bag? I liked checking in online."
Pros: "Price but it would have been worth it to pay more money to fly with a different airline."
Cons: "This happened the Thursday before Memorial Day. My flight was delayed 34 min, 2 hrs, cancelled, and delayed for 7 hrs. This all happened in a 2 hr time span. The counter staff was very incompent and none of them seemed to know what was going on. They gave us a $10 lunch voucher and $15 dinner voucher which did nothing for the huge inconvenience it caused me. I had to change my rental car reservation to another company and cancel dinner reservations. I will never fly Frontier again!!!!"
Pros: "In the boarding, counter lady help me by giving priority to check in after understanding I am a bit late"
Cons: "cabin crew was awful , especially one of them really need a psicological review about how to react and handle situations."
Pros: "Actually it all went very well it was my first time with that airline"
Cons: "The only trouble I had was fine in my seat the numbers were hard to see"
Pros: "I didn't miss my connection"
Cons: "The plane was sooooo hot. I was sweating the whole time"
Pros: "I got home, late, but I got home."
Cons: "Flight was delayed, long wait time, customer service was horrible, crew was not friendly."
Cons: "Everything cost separate.."
Pros: "Not one thing"
Cons: "My number one issue was the staff. Totally unhelpful and unaware of guests needs. You should not advertise frontier economy tickets to people over 6 feet tall and/or wider than a 14 year old."
Pros: "Quick trip. Great price"
Cons: "Easy efficient and friendly"
Pros: "For less than two tanks of gas, I flew from RDU to Chicago and back. It's a no frills airline, but everyone was nice, and I got where I was going on time. Can't really ask for more than that."
Pros: "Can't beat the ticket price and direct flight."
Cons: "My outbound flight was delayed an hour, and my return flight was delayed almost four hours. They did provide a meal voucher for the airport, and did send me a $50 voucher for future flights."
Pros: "The price was appropriate for what you get. If you know what you are getting into, your experience will be positive."
Cons: "Seats were very uncomfortable. I wondered why half the people at my gate had neck pillows on and quickly learned once we boarded. No entertainment or even an airline magazine. Have to pay for any refreshments. Lady at the counter to check our bags was very inefficient and there was a long line."
Pros: "Efficient, quick flight!"
Cons: "No free snacks!!"
Cons: "Extra fees for things that should be standard. Like a seat! I will never fly frontier again or recommend it to anyone"
Cons: "seats too hard and unmovable, costs too much to check bags"
Pros: "What did I like? ............That we landed safely to our destination."
Cons: "What I didn't like about my Frontier flight is a much longer list! Lets start with the surprise carry on fee which was never described or made aware to the customer when booking. RIDICULOUS! Just when I thought I made it in my seat and was done with surprises, I came to the realization I had a 4 hour flight with nothing to drink or snack on because of the fact Frontier has NO COMPLIMENTARY DRINKS OR FOOD...not even peanuts or water! Never in my life have I ever heard of such a non sense making thing. I just wanted to get off that plane and never give Frontier another dime!"
Pros: "At least Frontiet airlines boarded by zones as announced. Recent flights taken by me on another airlines leftmewith the impression that the passengers controlled the boarding process."
Cons: "seats are hard. the time on the ticket was not changed for the time zones so we waited to get to gate"
Pros: "Charge for food, overhead, and seat reservationa?!?!?!?! May as well be the same price as the rest and get the options! The planes were old and dirty as well! Had the crew walking the plane to offer the Frontier line of credit? WHAT POOR TASTE!!!!!Te policy for what is considered a carry-on bag is even MORE rediculous!"
Pros: "On-line check-in was easy and bag drop at airport went quickly. Crew was friendly and even humorous. Leg room good for seats that cost extra. Luckily, our son warned us that everything costs extra including all food and drinks."
Cons: "Paid extra for front row seats. The pockets on the bulkhead were so small that we couldn't stow hardly anything in them. Even had to put my pocketbook in overhead bin. Seats did not recline at all which is very frustrating on a red-eye."
Pros: "Everything but the seats. I'm a no-frills kind of person."
Cons: "Seating position was absolutely horrible. Seats don't recline at all, which made the overnight flight brutal. I couldn't sleep or my head would fall forward. Slept for a little bit with my head leaned against the back of the seat in front of me. After booking my flight and paying 2 weeks prior, I checked in for the flight online the night before and got charged additionally. The charge depends on what seat you pick, and there are no seats without additional fees. Last Frontier trip I'll take."
Pros: "Okay staff, great plane, no frills. If you travel light and on a budget this is a great airline. South West is still the benchmark of customer service. Again I'll admit if you want a quick get away with minimal luggage I'd fly again."
Cons: "After pricing cost of preferred seating and checked baggage it was actually more than competing airlines."
Cons: "Seats were terribly u comfortable. Early boarding again was unexpected and then delayed for fueling, regardless ."
Pros: "The price..Absolutely the cheapest. Also the check in bag 50 lbs for 25 bucks is a great deal."
Cons: "I asked for the complimentary water a couple of times and they said the big bottle was available for sale for $1.5. The tickets are cheap but acting that cheap does hurt their reputation."
Airlines flying from Caribbean to Raleigh have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Caribbean to Raleigh
Masks required on board, masks provided on flights from Caribbean to Raleigh
Social distancing seating
Middle seats unavailable to book on flights from Caribbean to Raleigh
Testing for antibodies, testing for symptoms for flights from Caribbean to Raleigh
Waiving of change fees. Search flexible flights from Caribbean to Raleigh