Service was awful. Delayed for more than 8hrs without an explanation of what type of maintenance issues were happening. Never given a straight answer as to what was happening. Food vouchers were only offered after the airport restaurants had closed. Once the plane was finished the crew had timed out and we could not leave till the following afternoon. Ended up being put up in a hotel for the night and lost an entire day of our weekend get away. Poor contingency planning on frontiers part. There was no reason
The crew was very friendly.
The seats were close together and not very comfortable. No entertainment, for example a movie for a 4 hour flight. You have to pay for everything. Only thing complimentary is water.
The dirt cheap, I can't believe an airline can operate at this low an airfare and still turn a profit-ticket prices
The hidden checked-baggage fees that were almost half the cost of the actual ticket for one bag. The non reclining seats. The lack of legroom. The feeling of cattle being herded into a slaughterhouse. The lack of friendliness with the RDU and MCO gate/ticket counter agents. The cost of having to pay $12 to ensure I sit beside my 5 year old son on the flight. Besides a free seat belt, having to pay for everything else under the sun. Surprised AC was free. Not even an in-flight magazine or barf bag. Which is exactly what I feel like doing after giving you my money......
if you have a hard engagement that you have to make, i hate to say it, but use a bigger airline. These guys are not dependable nyc -> miami. Have had 2 flights cancelled and delayed over 6 hours in the last 6 months. Only one scheduled flight everyday. If you can risk it, fine, but otherwise not worth it.
Nice flight. Arrived early.
4.99 for a can of coke???
Very friendly cabin crew made this trip pleasant and entertaining.
Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.
delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!
flights delayed overall
service. flights were delayed and they said there was nothing they could do
|Flights Arrive in||El Paso|
|Flights Depart from||Charlotte Douglas|
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