Find Cheap Flights from Charlotte Douglas to Philadelphia (CLT - PHL)

On-time departure, and on-time arrival. Just the way I like it.

The entire crew pre-boarding and in flight were extremely friendly and nice and seemed to have a good raport with each other. The last time I flew, I took Frontier from LGA to Denver and the staff on Frontier's flight were very rude and dismissive towards passengers. It was so refreshing to fly American Airlines and be greeted with warmth and professionalism by the staff!

The only downside to the flight was the lack of music/tv.

Crew on both flights were friendly helpful and courteous

Seats were awful including the ones that i paid extra money for extra room.

The staff was nice they gave me

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Pricing

Need to be careful ... Lends you to believe you have to pay to get a seat- if you check in online. Not clear you are automatically assigned a seat you can pay to upgrade but it is not clear.

Fast and easy

Carrying fee

The boarding process was efficient, and the crew was very professional. It was inexpensive!

The only seats that recline are those you pay extra for. Everything is a la carte and an extra charge -- the baggage, the seats, even the coffee. It's totally worth it for the inexpensive ticket, but you need to watch the add-ons or you could easily jack up the price of your ticket quickly. For short flights, not having a reclining seat is fine, but it would be worth paying for one for longer flights.

I got what I paid for! Seats had more legroom than expected.

Delay.

No customer service..i mean zero,ruined. My entire day

Unfriendly crew

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Baggage was lost!!!!!

We departed on time and arrived early. There was nothing that caused delays to our flight.

My seat wasn't clean. There was chocolate on it which would have gotten all over my outfit had I not seen it ahead of time.