Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Philadelphia
|February||Best time to beat the crowds with an average 38% drop in price.|
|June||Most popular time to fly with an average 38% increase in price.|
Average price round-trip
|$105||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, British Airways and Frontier have all waived their change and cancellation fees on flights from Charlotte to Philadelphia. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 948 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 1h 41m, covering a distance of 448 miles.
There are 115 (nonstop) flights between Charlotte and Philadelphia per week, averaging 16 per day.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($26) and Spirit Airlines ($40), and the lowest round-trip tickets have been found on Frontier ($54) and Multiple Airlines ($58).
American Airlines (8 times daily), British Airways (6 times daily) are the most frequent flyers on this route.
From Charlotte to Philadelphia, Thursday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Philadelphia back to Charlotte , the best deals are generally found on Thursday, with Monday being the most expensive.
When flying out of Charlotte you will be using Charlotte Douglas, often referred to as Charlotte Airport. You will be landing at Philadelphia, also known as Philadelphia Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Charlotte to Philadelphia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Philadelphia from Charlotte is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Philadelphia with an airline and back to Charlotte with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Philadelphia from Charlotte up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "We left early"
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "The fact that I was so relaxed."
Cons: "The food"
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Flight was safe, smooth & fast."
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."
Pros: "The flight & landing were smooth, and we arrived a few minutes early."
Cons: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Cons: "Seats have no leg room!!!"
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "Smooth , fast, comfortable"
Pros: "Crew was awesome"
Cons: "No TV unfortunately"
Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."
Pros: "Everything, smooth flight with an entertaining crew."
Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"
Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Pros: "Leo was friendly and helpful, a wonderful presence on the flight."
Pros: "Seats were comfortable"
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Pros: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Cons: "I didn't t like the overall design of the plane - it was small."
Pros: "The attendants"
Cons: "The delay and no free wifi."
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."
Cons: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."
Cons: "They didn't even get me to Philadelphia they delayed the flight for 6 hours then cancelled it offered to rebook me the next day and $15 compensation when i declined. $15 for pretty much ruining my Christmas nice job delta never again"
Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"
Pros: "The gate agent was terrific. There was a delay, but he continually updated everyone about what was going on. Also, I checked on upgrades when I first arrived. About forty minutes later I went over to check the monitor. I didn't even look his way, but he called out to me, asked my name, and checked the status of my upgrade. Very professional and very nice."
Cons: "Though a meal was advertised for first class, there was none. I overheard the flight attendants say that catering in Atlanta screwed up, but nothing was said to the passengers."
Cons: "lost mom's glasses"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "great boarding crew for an early morning flight."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Pros: "Overall, the flight was good. It actually wasn't a Delta flight but an Alaska Airlines flight."
Cons: "The aircraft was new model 737-800, very nice! Except the seats are a bit hard. Not good for a 5 hour flight. What really made me angry is I paid for a Delta flight. What difference does it make!? On long Delta flights, you get a meal (you pay for it in the cost of your ticket), but I was put on an Alaska Airlines flight where the meals are $7.50! I think that if Delta puts you on an affiliated airline, they should pick up the tab for the meal. Entertainment is via your smartphone. Don't have a smartphone, no problem, cough up $10 for a 2 bit tablet to watch a movie!"
Pros: "Delta has really upped their customer service since the last time I flew with them! EVERYone was so personable and friendly! I was so happy with the experience, I will definitely try to choose a Delta flight as my priority airline to fly! Awesome job Delta crew!!"
Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Pros: "Staff all was good."
Pros: "All staff were friendly and helpful. Flight was smooth."
Pros: "The travel time and early arrival"
Pros: "I was assigned exit row so I had extra leg room. Flight attendants were very nice and helpful."
Pros: "The crew was very accommodating, personable and the communication was good."
Cons: "It's not really fair to blame the crew or the airline forother nature, but my biggest frustration with flying is that the flights always seem to get delayed for one reason or another."
Pros: "On time"
Pros: "The crew was great. The plane was clean. The flight was on time overall great."
Cons: "I can’t think of anything that could have been better. The entire flight process and experience was great."
Pros: "Seating had a good amount of room and was comfortable."
Cons: "Bathroom was messy and a little disgusting."
Pros: "I paid for 2 seats and they took my seat and did not reimburse me"
Cons: "They should of reimbursed me for my seat that they took"
Pros: "The crew was good given the challenges of a delayed flight"
Cons: "They could have delivered on the most important aspect on-time arrival. I know that a mechanical issue delays such as tires however ongoing maintenance should prevent these delays. Your failure to deliver on your promise impacted my ability to deliver on mine."
Pros: "The flight attendants were really nice."
Cons: "No tv in the headrest."
Pros: "The flight crew was very cheery and a pleasure."
Cons: "It’s a shame the larger airlines are eating up the smaller!"
Pros: "Comfortable seats. Recovered lost time en route."
Cons: "Delayed due to maintenance issue. Little in flight purchase options for food."
Cons: "30 minutes late taking off. Therefore arrived late."
Pros: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."
Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"
Pros: "Awesome service"
Pros: "Other passengers were friendly?"
Cons: "I was traveling alone with my tired, cranky 13 month old. I get that it's no fun for anyone, including me, to have a tired toddler on the flight! But from the moment we boarded the flight attendant was unfriendly and unhelpful. I asked for help putting a heavy bag in the overhead compartment. She half-heartedly tried and then told me it "didn't fit". By simply turning it on its side, I was able to easily make it fit, but it was uncomfortable for me to have to do so while also holding my baby! The flight attendant then commented that I couldn't have the child in a carrier during the flight (something I am well aware of!). She also neglected to offer us a snack later on. Overall, she was rude and inconsiderate and made a difficult trip more unpleasant."
Cons: "AC didn't work and no beverage service or WiFi"
Pros: "Pretty much everything! Great service, staff was friendly, courteous, smooth trip."
Cons: "Not a thing!"
Cons: "Staff was rude and accoutable for delayed flight and lightning striking plane while we were in the air"
Cons: "Middle seat and one of the last ones on. Enough said"
Pros: "The crew was friendly and helpful. Upgrade from cloth seats was nice."
Cons: "The food wasn't terribly tasty or filling. Also, it was freezing - with a blanket, sweater and scarf on."
Pros: "Manchter to Philadelphia ok Philadelphia to sanfranscisco no good"
Cons: "I want to know we allready pay ticket why they charge eighty two doller more they no give us food nothing please give my money back next time I never bought ticket"
Pros: "Flight attendant"
Cons: "Delays Was told my ticket had been canceled"
Cons: "Aa blows"
Pros: "The meals were pretty decent and I loved that I was given chocolates during the flight."
Cons: "British airways?"
Pros: "Everything was awful about the flight."
Cons: "The crew members were extremely rude, especially, Michelle and Micheal they should not be on long flights with such awful attitudes. None of the tv's, usb charging Ports worked. AA was the worst airline to fly overseas. Very disappointed."
Pros: "The flight crew was great and it was a very smooth landing."
Cons: "Had to pay extra for seats so we could sit together, near the front of the plane (not really, and no bathroom nearby, very small seats with zero legroom). we were delayed twice (40m then 1h10m) then told to go to a different terminal because now our flight WAS leaving on time! so we hauled over there only to be delayed again several times. we know it was a weather thing, but just wish there was more accurate info about when we would actually take off. seats on outgoing flight from SFO to CLT were GREAT, very roomy, comfortable. Coming back- not so much."
Cons: "Baggage was lost!!!!!"
Pros: "The crew was friendly There was a bit more legroom than usual"
Cons: "There was a 2+ hour delay We had to upgrade just to get two seats together but found that the plane was not full when we boarded. I could have saved about $50.00"
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "My BA flight from Phoenix to Philidelphia to Dublin was cancelled.BA got me an alternate flight which was very satisfactory"
Cons: "Baggage claim in PHL really needs an overhaul.... i travel regularly and have waited over 30-40min for my bag the last 3 flights (nov thru march)..."
Pros: "Everything was fine. Attendants very good."
Cons: "Everything fine."
Cons: "I was delayed out of Newark due to the arrivung flight coming in late. When i landed in charlotte, i sprinted across the airport and missed the connection by 2 minutes. Rules are rules, i understand thwy cant reopen the flight for me. It happens. The frustrating part was when aa refused to comp me a hotel room. I got a voucher for a discount. The discount worked out to be 6 dollars. Not a pleasant experience."
Pros: "Arrives early Always on time Quick flight"
Cons: "Small plane No beverage service"
Pros: "The crew was excellent, timing was superb,"
Pros: "The flight was on time, I like the assigned seat, and the service was pleasant."
Pros: "While boarding, flight attendants were very nice and attentive. Served several snacks and choice of drinks."
Cons: "no entertainment"
Pros: "Everything was great. I rated low on food and entertainment bc I didn't partake"
Cons: "I was not satisfied with flying American Airlines I will not not be flying with them anymore in the future."
Pros: "We departed on time and arrived early. There was nothing that caused delays to our flight."
Cons: "My seat wasn't clean. There was chocolate on it which would have gotten all over my outfit had I not seen it ahead of time."
Pros: "The entire crew pre-boarding and in flight were extremely friendly and nice and seemed to have a good raport with each other. The last time I flew, I took Frontier from LGA to Denver and the staff on Frontier's flight were very rude and dismissive towards passengers. It was so refreshing to fly American Airlines and be greeted with warmth and professionalism by the staff!"
Cons: "The only downside to the flight was the lack of music/tv."
Pros: "the crew was nice but had no control over the flights that were canceled"
Cons: "the flight to PHX was delayed then canceled then they had to send us from Long Beach Airport to LAX in a old stinky van with a driver that did not know his way. Then the flight was delayed until 1am so I did not get into Charlotte until 9am. that made me missed my meeting. then on our trip home we sat in the PHX airport for 12 hrs because we had flights canceled and delayed then canceled again we got to long beach airport at 630 pm that is 8 hrs later than we were to arrived."
Pros: "They gave us the Biscoff crackers/cookies. Nice touch."
Cons: "Not crowded. On time"
Cons: "The cabin steward had an attitude from the beginning. Fortunately it was a short flight, so he could sit in his seat and not have to interact with the passengers. Also, the bottom cushion of the seat was thin, no padding; and should have been replaced a thousand hours ago."
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Cons: "Luthsansa sent the reminder 30 prior the flight that was a delay on the flight operated by United. I called customer service they do don’t helped and hanged up twice. Finally after waiting for an hour on the airport the same flight was change 4 times more. A manager in United got us in a different flight but we arrived 40 minutes later to Madrid and missed our connection to our other flight. I had to buy a one way expensive tickets because my connection was loss due to the issues with the FL rigth from Charlotte"
Pros: "Flight was comfortable."
Cons: "Having some luggage crew at Dulles. We waited a long time on the tarmac to get our carryon bags. We had a short time to catch a connecting international flight. We had to run the length of D & C terminals to get to our connecting flight."
Pros: "Fantastic service and very poloce staff."
Cons: "Getting a partner airline, cancelled flight, missed intercontinental connecting flight, missing an important occasion, missing an entire day of vacation, no willingness to find more suitable outcomes."
Pros: "A bit more leg and knee room."
Pros: "Staff, modern plane"
Cons: "Seats where slightly small"
Pros: "The crew was very nice...the entertainment choices are very good...I appreciate the Mileage Plus Card perk of Preferred Boarding in Group 2...smaller plane with 2 seats allowed good leg room and my wife and I to sit together alone."
Cons: "You also ask us to rate food, but they do not provide food...what do we rate...the soda choices, the teeny bags of snack mix???"
Cons: "Our flight was delayed 1.5 hrs due to lack of communication, leading me to miss my connecting flight by minutes"
Pros: "priority boarding; seat;"
Cons: "snacks selection was limited"
Pros: "The crew members were very friendly"
Cons: "My seat was a tad bit uncomfortable."
Pros: "The flight was snooze and the flight staff were friendly!"
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Pros: "Boarding was nice, and fast, but inly because I'm handicapped. Crew was pleasant."
Cons: "I didn't like having to pay $4/2hrs for internet/movies for a 3 hour flight....$8 to watch a movie on a 8" screen?? Come on! If you have it available, why isn't it free or included in $600 ticket price? I'm 6'0" tall and weigh 218lbs and I felt like a sardine in a can. Seats are WAY cramped! They probably are comfortable for a 7 year old girl...."
Pros: "Fast boarding, I time flight"
Cons: "Tight seating"
Cons: "Complimentary wifi was on the fritz"
Pros: "On time"
Pros: "Great comfort. Great crew service"
Cons: "I flew to Charlotte, NC last week from Houston with my husband for a funeral. The flight there went smoothly and we used the United app to check in and get our boarding passes. When it came time to check in for our flight home my husband was able to get his boarding pass, but they said mine was unavailable. Obviously concerned I called United. After being on hold for over an hour I was able to speak to a representative. I was told that I hadn't show up for my flight to Charlotte... so they had canceled the returning flight. Not only was I on that flight my boarding pass was scanned twice (one at security and once during boarding). The representative then told me to go to the airport the next day and "try" to explain what happened. I don't know if this was some sort of glitch in the system, but I was very concerned and upset that someone could be on a flight with no record of them being on the plane... and that I was having to spend 2 hours trying to figure out if I could go home after a very stressful day... during a time when I should have been with my family. The next day I had to show up the the airport extra early while the representative there tried to figure out how to reactivate my ticket. Overall, an awful experience... I don't think I will be flying with United again anytime soon."
Pros: "Everything, service, timing. Great job"
Pros: "Everything was fine. I have a small suggestion , why don't you have direct flights from charlotte to tampa or Tampa to Charlotte for bit cheaper fares?"
Pros: "Crew was fantastic, went above and beyond to ensure my comfort and satisfaction with every aspect of my flight."
Cons: "My vehicle keys were removed from my checked luggage requiring to pay extensively to have a locksmith come to the airport the next day to create new keys. I slept in the parking lot due to the fact the locksmith could only open the doors and could not cut new electronic keys until morning. I am extremely enraged over this incident. I know the keys were contained in this article due to the fact that the Keychain was left on top, without keys. I could not imagine why someone would remove these keys from my Keychain that holds only those keys. I would like to hear your openion on the matter. Thanks, Alexander Kruse"
Pros: "They Canceled My and did not refund my money Never will use United Ever Again Scum Buckets"
Cons: "Give me my money back"
Cons: "The plane was supposed to have WIFI but it didn't."
Pros: "Great flight from Washington to GrandRapids! We flew into GRR on a evening where there was a winter storm advisory and had a smooth trip all the way. United had a very good pilot and crew that evening."
Pros: "Our flight was two hours late. We received no water on our flight. We had to wait in the cold/outside to get our carry on bags. Flight attendant was not in the mood, and looked like she was taking it out on the passengers."
Pros: "The flight itself was fine. Service was good and everything went well once on the flight."
Cons: "The flight was delayed over 3 hours."
Cons: "A lot of turbulence. Very shakey."
Pros: "Courteous crew. On time flight( in fact, we arrived in Philadelphia early) love that. Clean plane. Looked new."
Cons: "No drink, no entertainment."
Pros: "they lost my luggage"
Pros: "The crew."
Cons: "We were delayed at the gate then delayed again on the plane brocade they couldn't find someone to fill the fuel tank. Once that was complete, we had to wait quite some time before the slip came to the plane to be signed off on. The last issue was that they couldn't get the aircraft pushed out of the gate. The only positive was that my bags arrived this time."
Pros: "Crew was responsive"
Cons: "I didn't like the extra 2 hour lay over in Ethiopia."
Pros: "The first leg of our trip started late and we were parked on the tarmac waiting for a departure gate. Once we were allowed to depart we had the desk at that gate radio ahead. After sprinting to the connecting flight they stated they had already stopped boarding even though we were five minutes earlier then departure time. We had to take another flight in the morning ended up costing a days worth of time and a lot of extra expense."
Pros: "Able to book me on a nonstop with American Airlines...which was NOT ridiculously understaffed. Flying Americsn next time! And the lost baggage claim guys for American in Cleveland are the best!!!!!!!"
Cons: "The flight was delayed so I would've missed my connecting flight. They didn't switch my bag so it was lost. United never gave out luggage ID stickers in Charlotte....seriously."
Pros: "Non-existent! !! Canceled AFTER the first leg if the flight....leaving us stranded."
Pros: "Although it was a new airliner to United, it had noticeable more legroom than the Airbus aircraft that other airlines use. Luggage room for your carryon was ok, though not near as convenient as the Boeing's."
Pros: "The flight was fast a head of time."
Cons: "By the time the flight attendant got to our row, she was out of orange juice. Can't believe they don't give out peanuts or pretzels any more. They do on southwest. Once again the steps boarding plane. Very difficult for me to handle. The walk from one end of the airport to the other."
Pros: "Nice crew. Easy boarding/unboarding. Appreciated having my carry-on (not having it gate-checked). Comfortable for coach."
Cons: "On board entertainment did not work."
Cons: "My plane was late. Then my other plane left. They lost my baggage. And I had to stay overnight in the airport"
Pros: "Flight was early."
Pros: "Everything was perfect, couldn't have been any better!"
Pros: "The determination of the crew to get us off the ground as the de-icer was broken and we were racing the clock against a blizzard. They kindly offered us free TV for our patience. Efficient and professional removal of an unruly passenger. Professional management of a medical emergency as well. Crew was very friendly and accommodating given the circumstances."
Cons: "I was forced to check my bag due to no overhead space. After I got on the plane, an empty overhead compartment was found. Also when we finally landed, a gentleman pulled the smallest bag out of the overhead compartment that could have fit under his seat. We were offered the free TV viewing but I had very poor sound quality despite trying different channels and two different head sets. Out of your control to a degree but the woman in front of me, who was not in her assigned seat, reclined her chair, further impeding my ability to watch TV and my overall comfort in my seat. Planes need to remove reclining seats. It completely imposes on the comfort of the passenger behind them."
Cons: "We booked 2 seats at one time so it seems ridiculous to have been put in different placed"
Pros: "Rodney, my flight attendant, was amazing!"
Pros: "Nothing flight was cancelled"
Cons: "See above"
Pros: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Cons: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Pros: "Not a thing"
Cons: "The flight was cancelled. We were never notified ( in fact it was still available on Kayak after it was cancelled. They had all of our contact info. No other flights on the same day. They sent 2 100 dollar vouchers we will Never use. Worst ever. Never have experienced this and will NEVER recommend"
Pros: "Seat was pretty decent but none of them recline and I was in row 2 with the extra legroom and premium seats."
Pros: "Crew and captain were great"
Pros: "Great crew and flight despite bad turbulence"
Cons: "The flight was delayed 3 hours and then the actual boarding process took another 30 min. Should’ve arrived at my destination by 6 and it’s now it’s 930"
Pros: "Everything was ok"
Cons: "Frontier charger for everything"
Pros: "Good communication"
Cons: "Flight attendant mentioned our flight to “charlotte” three times... crying babies (out of their control)"
Pros: "the quickness of the flight and the polite attendants"
Cons: "turbulence, but that isn't controllable"
Pros: "I was a little hesitant that I could pay under $100 for a round trip flight from Charlotte to Philadelphia. I was pleasantly surprised by the entire experience. My bags even beat me down to the bag check!"
Pros: "Crew took great care of passengers as we were delayed 2 hours on the tarmac for deicing. Not their fault but the company gave passengers a $50 certificate for our late arrival."
Pros: "Not much to like."
Cons: "Not much to like: late boarding, Late takeoff, Late arrival Smaller jet with 6 seats per row Not much to like."
Pros: "When we were flying from phili to Charlotte they put my boyfriend's bag in the slot to see if we woyld have to pay for our carry on. His was good. Mine was a little bigger but because i had my chemo medication in it they did not charge me. When i was returning from Charlotte they charged us for both bags. I told her they didn't in phili and she said every airline does it. So maybe something should be written in ur policy. What is the sence of taking a carry on when you are going to pay $90.00 round trip. Makes no sence to me. I hope u do reply back. Other than that everything was good."
Cons: "Read the above . and now i c the reviews and everyone had the same problem. Getting charged!!!"
Cons: "I cancelled my flight a week before the time of departure they said that it'll cost me $99 to cancel the flight and $86.45 was supposed to be refunded. the lady told me it will take 7 to 10 business days when I called 3 days later on the 10th day I called and the gentleman told me that I don't get a refund I get a credit of the $86.45 that I can use to October 7th to use on any flight. My problem with that is I don't fly often and I had to cancel that due to my job. I feel that if I cancel a flight way in advance before the flight is being departed I should be able to get my refund back I'm sorry to say it is but I would never use this airline company again because if I knew that the first time. I wouldn't have done it. Oh I also found out because I keep getting updates from kayak of the flight that the flight was supposed to been I believe was 8:30 p.m. but due to rain it didn't leave Philadelphia Pennsylvania until around 11:45 p.m. so I'm kind of glad now I didn't go because my family member who I was going to visit would have been very upset because they had to stay up an extra 4 hours and they had to go to work the next morning."
Pros: "Everyone was really nice!"
Cons: "Well I paid for a reclining seat and didn't get it.... I should of paid regular price"
Cons: "Absolutely terrible flight. I will never fly Fronteir again and will tell everyone I know to never fly this airline."
Cons: "There was a lag time from when we boarded and when we departed and there was no reason given for the delay. Unfortunately we also experienced a lot of turbulence during the flight (no one's fault) but our almost two year old ended up getting sick and neither seat back pocket had any bags. Luckily the lady next to my husband had brought her own and gave them to us. We were in the back of the plane and asked for a trash bag and or napkins and they ignored us at first. My husband and I tried to stay positive and laughed pretty much the whole time because these things happen. The crew didn't help us until decent (about 20 minutes later) and seemed upset that some got on the floor as they were complaining that they would need to use a special cleaning agent. Our son was such a trooper and wasn't fussy or crying. His stomach just couldn't handle the turbulence. The only positive about our flight we're the wonderful passengers sitting around us!"
Pros: "Ease of boardong"
Cons: "Lack of info"
Cons: "They don't tell you ahead of time that they will charge you for a CARRYON. Not even a complementary beverage!!"
Pros: "Nothing at all."
Cons: "The outbound flight was delayed only three hours. The return flight was delayed three hours, after which we boarded and waited. After another hour we taxied to the runway and returned. I am grateful we did not take off with a defunct left-engine. We taxied back to the airport and de-planed--but only after being instructed not to talk to the other passengers. (Really.) The flight was not cancelled, even when the plane was towed to the hangar. Finally, after six hours, Frontier offered a refund--as they had no interest in placing us on another airline that was going to the same destination. I rented a car and drove from Charlotte to Philadelphia to retrieve my own car from the airport so I could arrive home 15 hours after my scheduled arrival. Frontier couldn't care less. NEVER again."
Cons: "We had to pay for another ticket to fly home. I few United airlines home. So I put out more money for my trip and missed another day of work."
Pros: "The seats are very uncomfortable. Less leg room than any other airline. Can always guarantee a delay, gate change without notice, or sitting on the tarmac for hours."
Pros: "The staff are very friendly and happy...seats nice without all the monitors... I like the melted backs and the mini trays."
Cons: "Still long boarding and clearing the plane. Wish there was a process to make it quicker."
Pros: "Efficient boarding on and off the plane."
Cons: "The $75 fee for overweight bags is unreasonable. It should be more like $10 for only a few pounds over 50."
Pros: "Flight left as scheduled and arrived in Philadelphia on time. Smooth landing."
Pros: "Roomy seats, lengthy seat belts. Plenty of legroom. Fast flight. Like the A320."
Cons: "Charges for EVERYTHING! Why charge for carryon bags? Your crew does not touch them, yet we have to pay to bring them with us? Why pay for water?"
Cons: "Couldn't move the seat back at all. Couldn't sleep."
Pros: "Low cost flight. You take what you get. I pre-paid early for checked bags ($30 ea). Some people in the boarding area did not realize that you had to pay for carry-on bags and were upset. Also, I pre-paid for seat assignments ($6 ea). Flight was 2.5 hrs late for a 1.5 hr flight from CLT to PHL. It was flying in from ORL."
Cons: "They use tablet devices for purchasing drinks and snacks. When you swipe your card and go to sign, it gives you Tipping options. I didn't really feel like tipping a Flight Attendant for handing me a soda and two mini bottles, but they're staring right at you, so you kind of feel obliged. :-( Seats have less padding, but okay for a short flight."
Pros: "Flight was quick, plane was clean. Staff was friendly."
Cons: "Seats weren't that comfortable, deboarding was very slow. No free drinks included in flight."
Pros: "The seats were comfortable enough. The departure was 40 min late, but the plane eventually landed according to the original schedule, which was nice. The price was very good, even with adding 40$ for too big carry-on."
Cons: "The attendants were talking way too much, making different announcements and explanations almost non-stop. They also organized some kind of reshuffling of people inside the plane due to the need to ... rebalance the aircraft. Never saw it at any other airline."
Cons: "The plane was delayed and I was not notified by email."
Pros: "The flight attendants were enthusiastic, friendly, and accommodating. Boarding went smoothly as did the flight."
Cons: "The seats were on the smaller side and couldn't recline. The tray tables were very small."
Pros: "YEAH FRONTIER! They did a fabulous job getting me back home and once again on time and without any problems! Staffs were kind and gracious from the ticket counter all the way through! LOVE this airline! Watch out Southwest!"
Pros: "Cheapest flight ever gotten can't beat a $75 dollar round trip flight! Crew were very nice"
Cons: "Frontier hidden fees for bags seat changes food or drinks. There was the last minute hour delay to Philly not the crew's fault though. seats tight and cramped."
Cons: "I will never fly frontier again."
Cons: "there were too many delays and the situation was handled poorly. I do not plan to fly Frontier again in the future."
Cons: "I didn't like the checking in process"
Pros: "It is $5 cheaper to check a bag but still adds $90 onto the overall flight. Also no in flight drinks."
Pros: "Airline crew. Time it took to fly there (no layovers)."
Cons: "Extra fees and there was a lot of them!!!"
Pros: "Flight left on time and arrived at my destination early. Crew was very courteous."
Cons: "Cost of check-in bags too high, seats uncomfortable and too close, had to pay extra for my seat (which was not an upgraded seat), no complimentary beverages"
Pros: "we had a sudden storm which required us to hold for over an hour before landing. Crew was very professional and pilot excellent to get us down after an hour and a half delay."
Cons: "Flight was delayed over 2 hours. Was forced to pay for an upgraded seat, even though I had already checked in. I will not fly with frontier airlines again. Customer service was neither friendly or helpful with answering any of the questions regarding the flight delays."
Pros: "Being in the air only 1 hr and 5 min. Everything was fine. Crew helpful and pleasant. Not happy about $1.99 for a plastic cup of soda.."
Cons: "Short flight, everything went well. Crew helpful and pleasant."
Pros: "Cheap fare, but you pay for everything else. Crew were fun. Plane is spartan."
Cons: "Everything has a price. Everything."
Pros: "The price was great"
Cons: "The price was not as great once I added in $60 to check a bag both ways. Next time I'll remember this when comparing prices. Especially since you don't even get water for free."
Pros: "Not kept informed. Everything was an additional cost.Information was not disclosed prior to the ticket purchase."
Cons: "Additional cost for carry-on bags, snacks, soft drinks etc."
Pros: "Direct flight"
Pros: "Good price. The flight was on time. Excelent service"
Cons: "They don't offer anything to eat free"
Cons: "flight got cancelled at last moment"
Pros: "I specifically loved all of the crew members on my flights to Orlando and back home. They gave me a few good laughs with their jokes and funny expressions. Another great factor of using Frontier is that they keep you up to schedule with your flight by sending you emails from the morning of until your flight departs to insure you don't miss a gate change or flight delays."
Cons: "The only downfall of using this airline is that the customer is not informed before hand that you have to pay an additional, but small, cost to choose your seat. The customer is also charged for a carry on unlike some other airlines who allow 1 free carry on."
Pros: "The staff was helpful and polite. Although plane was delayed it still arrived in good time."
Cons: "Not much leg room. Paying to pick your seat is ridiculous when traveling with family."
Cons: "The captain said no gates were available so they delayed our flight for an hour after they let us board the plane. Almost all of the gates in the terminal were available when we got to Philadelphia. Frontier doesn't give out free drinks or peanuts on the flight. They also charge $5 extra if you don't check your bag online. The seat doesn't recline. Frontier is by far the worst airline ever!!!!"
Cons: "Everything with spirit was excellent. The problem was the Philadelphia baggage belt The belt kept breaking so it took them over an hour to figure out to use a different belt!"
Cons: "They herded me like cattle left me in a line with one rep for three hours only to tell me that they had no more flights till Tuesday. I got a rental and drove to Philly. Costing 260"
Cons: "$57 for carry on!"
Cons: "No seat assigned so I was asked to go to back of line. Then I was told no seats were available. Then I was told they would try to find me a seat. Then a "supervisor" Luwanda, came over and closed the gate in m face when I was about to get on the plane. They said they could put me on a flight the next day that had a 4 hour layover in Orlando. Im going to Philly."
Cons: "They lost my luggage. I was in a window seat next to a heavy person. Not extra arm room whatsoever."
Pros: "On time and professional attendants"
Cons: "Snacks.... we need food on here!"
Pros: "Some of the air hostesses were nice.. Others were not that personable"
Cons: "as above"
Pros: "Nothing the customer service was terrible."
Cons: "They delayed not only our flight to Philly but other fight to Tampa of who we were traveling with so far into the night that we needed to stay and extra day to get next days flight. With no apologies and money out of our pocket for hotel rooms, food and cab fair back and forth. Will never fly spirit again!! Prices are not worth the aggravation or mis treatment of the customers!"
Pros: "The price."
Cons: "They lost my garment bag and 24 hours later no call. My trip is an embarrassment because of this."
Pros: "The price of the flight"
Cons: "Seats were a little uncomfortable"
Cons: "Cramped seating made sleeping a challenge. Also, there were only 2 bathrooms on the flight."
Pros: "My name is Pedro L. Maldonado Bosque This is the best and friendliest airline that I have ever been on. The staff literally makes you feel like family. Thx will see you guys soon."
Cons: "A little more room. But dont we all. Really nothing nothing nothing"
Pros: "I upgraded to the big seat which is a must when flying with Spirit."
Cons: "During the last hour of the flight, I was woken up by a gut wrenching stench. I'm seated in row 1 and look up and this male is wiping himself down with paper towels, at first I thought he threw up all over himself, the smell became so bad everyone was coughing, gagging. The flight attendants started soaking the air with a harsh air freshener. Then the man started spraying the inside of a duffel bag with the spray. The flight attendant bent over and said his duffel bag is full of puppies! Wow. Why would he be allowed to bring that on a 5.30 hour flight. Then he's soaking these pups with air freshener. I was sick to my stomach. The only thing this guy was worried about was his new sneakers. Pathetic excuse of a human being. I still feel sick, and my throat hoarse from the smell of chemicals."
Cons: "carry on baggage $65 per piece ripped off"
Pros: "The staff were nice"
Cons: "Seats are uncomfortable. I felt cramped. The plane stunk so bad! No entertainment"
Pros: "Liked the inexpensive flight. The lead stewardess on the way out to California was great. She gave the best safety speech I ever heard. Informative, but so entertaining."
Cons: "Seats were uncomfortable with little leg room. Tray table on the way out was useless. You pay to assure that you have seats together, pay more for carryon or checked bags and pay for soda and snacks. There is no meal food that can be purchased which is an issue if you are running late for a 6 hour flight."
Pros: "The flight arrived at the scheduled time."
Cons: "Boarding was almost 45 minutes late. Checking in online was a hassle as I was forced to create an account and gave out more personal information just to check in. Information given over the web is usually subjected to sale to other agencies for marketing purposes, and I do not believe that checking into my flight requires yet another online account filled with personal information."
Cons: "Why I would have to check in when I already confirmed my presence when I purchase carry on bags. Because of this technicality I couldn't print my pass at the kiosk even though I was there 45 minutes before flight departure. I then waited on an extremely long line and the agent wouldn't let me on the flight "because no way I make it in time" FYI if she just printed it I still had 30 minutes and security took 5. Thanks a lot for screwing up my night"
Cons: "Your app notified me that the flight was delayed more than an hour. When I arrived at the airport I was informed that the flight was on time and that they were not allowing anyone else to board. I will not be booking with kayak or spirit airlines ever again. Thanks for nothing"
Pros: "The crew was nice and I didn't get "taken out". They were good."
Cons: "The seats were uncomfortable. Most uncomfortable flight I've ever been on (first time with spirit, coincidence?) and the jerk couple in the first class seats in front of me, cause me at 6 foot got put behind first class, kept their seats reclined the whole way back the whole time. It was awful. I had zero leg room. Cramped legs the whole time. Couldn't sleep on the red eye flight because of it. I hate you spirit. Never seen a flight have seats right behind the only damn reclining seats in the whole plane."
Pros: "I hated everything about spirit !! Over booked my flight , I paid for my flight like everyone else but they wouldn't allow me on the flight because it was over booked ! They charge for EVERYTHING !! charge for water , every beverages or snacks and charge for your carry on !! This was the worst flying experience I've ever had !!!"
Pros: "The flight was delayed but I received an alert on my phone in plenty enough time to adjust my schedule. The plane was newish and there seemed to be a little more leg room and it was very clean. I was also chosen randomly for the TSA pre check... nice little perk to speed through security and not have to remove my shoes. All in all a great experience with Spirit."
Pros: "I had good leg room."
Cons: "They couldn't print my ticket at the kiosk. I had to wait in a long line to get my boarding pass. Every single person in that line was frustrated and angry because of the poor service. The flight was delayed. When we arrived in Philadelphia we had to wait on the runway for almost an hour because they only had one gate and there was still a plane there. Plane was shaking throughout the flight. The tray table was so small you couldnb't even fit a book on it."
Pros: "everything went as planned"
Pros: "The crew from Philadelphia to Minneapolis was fine."
Cons: "Trying to get home from Minneapolis was a nightmare. They delayed our flight, which happens, but the crew told us to stay by the gate in case it came in early. Almost 3 hours later we board the plane. Stay on the plan for 2 hours then were told our flight was canceled. Was handed a card to call and change the flight. Called, put on hold, told which flight i would be switched to, put on hold again then told it could not be done on the phone. Waited on line at the counter for 3 hours, booked my own flight online with another airline and then was told they would not refund the flight cost difference or hotel room b/c they did not book it for me, even though they booked the exact same flight for other guests. Horrible. Will never fly with them again."
Cons: "I got an email from SPIRIT confirming the flight,when I got to the airport at 5.30 am I was told the flight was canceled."
Cons: "My flight was canceled! Was not able to make my trio for the weekend!"
Cons: "We departed an hour late due to technical issues. The pilot couldn't retrieve the flight map so plane techs had to board the plane in order to fix that. Meanwhile on the plane we had to endure the horrible smell of jet fuel, which scared a lot of passengers (including me). We weren't offered any snacks or beverages despite the delay due to Spirit's technical issues. Upon landing, the plane began to go super fast with lots of turbulence which was also pretty frightening. Again, the smell of jet fuel dispersed throughout the plane after landing. This was a terrible experience overall, nothing pleasant or positive about the flight at all."
Pros: "This was the tail end of an already horrible trip with spirit airlines. Upon arriving 2 hours early to the airport, the line for checking baggage was wrapped around the terminal, out the door, and outside all down the walkway. It was ridiculous, unorganized, and completely unnecessary as other airlines manage to handle this everyday. It took me 1.5 hours to get through the line. I just made boarding for my flight."
Cons: "The line, customer service, and the disorganization of the whole process."
Pros: "Boarding was good and quick. Flight departure and arrival was on time."
Cons: "The seats were really uncomfortable."
Pros: "Aweful airline. At least the flight one way was only delayed 2 hours. The return was flat out cancelled with no prior notice."
Cons: ""Computers were down" in addition to 7 flight crews not showing up for work, so hours of waiting for new flights to be arranged."
Pros: "The price of flight."
Cons: "I like nothing about spirit I think the next time I will jus pay the extra money to fly a better airline only complaining because you asked I knew what I was paying for when I booked it"
Cons: "2 hours late leaving DFW. Arriving in Philly we were assigned an occupied gate and had to wait another 20 minutes to start the debatkment procecc."
Pros: "not much...will not travel again on Spiritl"
Cons: "1) Seats not comfortable to sleep, no push back (was on red eye flight) 2) Delayed coming back from Vegas 3) I was trying to select a seat next to my friend and had to pay for getting seats together 4) Pay for every possible service (glad i don't have to pay for bathroom as of now) and not as cheap ticket to Vegas. 5) Felt like being treated like school kid (disciplined) when read about how baggage fares change with time to $100 @ gate. (too much). Too much to worry when I want a pleasure travel... 6) I will never travel on spirit for more than 2 hr flight time and that too when i have a great deal (that compensates for seats, luggage etc.,)"
Cons: "55 dollars for a carry on!?"
Cons: "The seat had the look and feel of a seat on a military transport plane. A very obviously inebriated couple was allowed to board the plane. They promptly passed out and, despite only waking after repeated attempts by the attendants so they could fasten their seat belts, were allowed to remain on the plane. 20 minutes into the flight one of them vomited, which was shocking to no one. Took 45 minutes before the luggage arrived (after a flight that got in at 9 o'clock)."
Pros: "Gate crew for boarding was the worst"
Cons: "It was very difficult to pay a full fare of $340.00 and then to pay for my small carry on. Even to have water in flight you have to pay. Yes, I understand that for a cheap ticket it would be expected but my ticket was not that cheap. The rude man that checked my baggage at the door in Detroit, after MCO allowed us to take our carry-on, spoke to me very condescending. Stating that "we in Detroit take baggage seriously" and even further taunt us that he would happily wave a booking fee and put us on a flight the next day when we get the baggage money. He spoke loudly in front of other passengers. It was an awful experience for my first time traveling with spirit. I traveled a lot and was never treated so rudely or without compassion as it was 4 people traveling together including a small child."
Cons: "Mysterious $100+ charge from a Canadian travel agent. No response when queried."
Pros: "Flight crew was awesome"
Cons: "Website. Pathetic"
Pros: "Even though every flight I've taken with them has been delayed by an hour, they are fast to get everyone on board and quick to take off. I did like how they slowly came up with the lights upon landing I stead of abruptly turning them on like other airlines."
Cons: "The price of the flight is misleading, by the time you're finished paying for luggage, seat selection, and BUYING a coffee or water, etc. I Should have just gone with another higher class airline. The seats were extremely uncomfortable, the trays are positioned too low, so they aren't good to rest on and the chairs don't recline. Both flights were extremely cold, delayed by an hour and overbooked so they were having difficulties seating. I wouldn't suggest using spirit unless you are on a quick flight [under 1 hour and a half] for a short trip that only necessitates a personal bag."
Cons: "Everything! They knew it was going to be cancelled and held us there for 5 hours anyway before letting us know! They don't want to reimburse any of my expenses for getting to the airport either, no free ticket, NOTHING. Never again will I use spirit. They nickle and dime you anyway."
Pros: "Price was good. Carry on was an extra $55. Pilot was good. Excellent landing."
Cons: "The seats don't recline and are hard and uncomfortable. Difficult on a red eye flight. No food or drinks unless you buy them. Not even water. No entertainment which is not a problem when I would rather sleep."
Pros: "The flight crew was very nice"
Cons: "Rude gate employees. Pay for water."
Pros: "Our flight was delayed and then cancelled. There was one woman who was helpful in customer service when I arrived at the airport. I explained that I had to change my flight recently and am 6.5 months pregnant. Because my travel was booked within 7 days of the original flight, I was charged a $90 fee to make the change even though I made the change within 2 hours of booking. I was not reimbursed the difference of the flights. I was instead given a voucher to use within 60 days for the difference minus the $90 fee. I sent to online requests to customer service requesting contact because I am pregnant and will likely not be up for travel for several months. I got no response. The customer service rep who helped my friend and I book a replacement flight when our flight was cancelled was great and did his best with a sense of humor. It was obvious all of the staff did their best but were honest about the limits they had in being helpful: we waited in flux for an hour to find out if the cancellation was confirmed after being delayed for several hours. It was made clear that the replacement flight had to be within the range of the cost of the original ticket. Spirit ticket costs are completely misleading because of fees added for carry on bags, printing a ticket, water on the plane, etc. People tried their best but the set up including the website feel like an intentional scam."
Cons: "There was a scuffle on our flight. The stewardess had no clue how to properly handle the situation so we ended up leaving the airport very late. Spirit also nickel and dimes you anywhere they can! I should've flown with Delta! It would've been cheaper! Food and entertainment? There was none!! The chairs are also like metal fold up chairs they threw a thin layer of foam on and bolted to the floor. The stewardess has no clue how to use the lights and kept turning them on and off the entire time during a red eye flight when I was trying yo sleep. The pilot is an idiot and tried to coast into the landing on a windy rainy day resulting in the bumpiest landing I've EVER had. Poor, Spirit. Poor."
Pros: "It was s very smooth flight."
Cons: "Couldn't get sat to recline."
Cons: "Your seats are so small that you have to upgrade and pay a lot more and paying for bags sucks not on southwest that's the way I will fly for now on"
Pros: "Flight attendants were very nice, clean plane and the flight was smooth. 10 out of 10!"
Cons: "Not one thing."
Cons: "My flight was cancelled 4 hours before departure. This was the Friday night before Memorial Day weekend, departing one of the busiest airports in the country. I was traveling home for a funeral. The only other flight to the east coast that got me to the funeral on time cost $1800. Spirit Airlines made no attempt to help me book on another airline after their next flight was 24 hours later and would have caused me to miss the funeral."
Pros: "The crew on the flight was Great"
Cons: "The fact that you not sure if your bag will fit the requirements to be included and you pay all that extra money to find out it that it does and you've wasted $90... BARE FARE NOT SO BARE!!!! You actually wind up paying more than the other airlines.... Disgusted"
Airlines flying from Charlotte to Philadelphia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Philadelphia
Masks required on board, masks provided on flights from Charlotte to Philadelphia
Social distancing seating
Middle seats unavailable to book on flights from Charlotte to Philadelphia
Testing for antibodies, testing for symptoms for flights from Charlotte to Philadelphia
Waiving of change fees. Search flexible flights from Charlotte to Philadelphia