Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|October||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$317||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, British Airways and Frontier have all waived their change and cancellation fees on flights from Charlotte to Pennsylvania. Confirm policies on booking site.
The cheapest ticket to Pennsylvania from Charlotte found in the last 72 hours was $108 one-way, and $84 round-trip. The most popular route is from Charlotte to Philadelphia, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $24.
American Airlines flies most frequently to Philadelphia from Charlotte. In general, British Airways, Frontier and Qatar Airways fly the most to Pennsylvania.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Pennsylvania.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Pennsylvania is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Pennsylvania with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Pennsylvania up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Pros: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Cons: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Pros: "The crew was great and also the snacks."
Pros: "Quick Boarding Awesome staff"
Cons: "We were late getting into ATL."
Cons: "Plane too small to have any on board entertainment"
Pros: "Food good"
Pros: "Great service!"
Cons: "Leg room"
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "Quick boarding, great seats and everything went on schedule."
Pros: "The fact that I was so relaxed."
Cons: "The food"
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "El cumplimiento de vuelos"
Pros: "The plane left on time and arrived on time."
Cons: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."
Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."
Pros: "The flight & landing were smooth, and we arrived a few minutes early."
Cons: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"
Pros: "Flew into bad weather event with thunderstorms, lightning and tornadoes. The flight was relatively turbulence free, flt had only one attendant in the cabin however she was able to serve beverages and snacks asks made sure everyone was comfortable. Can't thank Delta enough for the professionalism of their crew, great service and communication, and for getting us home safely. Thank you!"
Cons: "Made us pink tag carry on bags on flight deck. Had to retrieve bag from baggage claim after flight. My bag landed on the belt completely open, clothes and laptop hanging out bag onto belt, bag was damaged, zipper broken with holes in the fabric, bag was soaking wet! No one at airport able to assist with a damaged bag claim. Very disappointed in the Baton Rouge airport and lack of available staff to handle baggage issue."
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "Leo was friendly and helpful, a wonderful presence on the flight."
Cons: "Multiple delays in Atlanta"
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Cons: "I didn't t like the overall design of the plane - it was small."
Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Cons: "lost mom's glasses"
Pros: "The crew & pilot were awesome. At least they provided snacks & water while we waited and kept us informed of delays the whole time."
Cons: "My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the 3:30 flight (my original flight was scheduled for 10:45am). When I arrived at my destination I was exhausted from spending all day in the airport!"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "great boarding crew for an early morning flight."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Pros: "Staff all was good."
Pros: "The crew was very accommodating, personable and the communication was good."
Cons: "It's not really fair to blame the crew or the airline forother nature, but my biggest frustration with flying is that the flights always seem to get delayed for one reason or another."
Pros: "On time"
Pros: "The crew was great. The plane was clean. The flight was on time overall great."
Cons: "I can’t think of anything that could have been better. The entire flight process and experience was great."
Pros: "Seating had a good amount of room and was comfortable."
Cons: "Bathroom was messy and a little disgusting."
Pros: "I paid for 2 seats and they took my seat and did not reimburse me"
Cons: "They should of reimbursed me for my seat that they took"
Pros: "The crew was good given the challenges of a delayed flight"
Cons: "They could have delivered on the most important aspect on-time arrival. I know that a mechanical issue delays such as tires however ongoing maintenance should prevent these delays. Your failure to deliver on your promise impacted my ability to deliver on mine."
Pros: "The flight attendants were really nice."
Cons: "No tv in the headrest."
Pros: "The flight crew was very cheery and a pleasure."
Cons: "It’s a shame the larger airlines are eating up the smaller!"
Pros: "Comfortable seats. Recovered lost time en route."
Cons: "Delayed due to maintenance issue. Little in flight purchase options for food."
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Cons: "No wifi or chargers or seatback entertainment"
Pros: "The crew was very kind and we had a safe trip in general"
Cons: "2 hours of delay to take the airplane in Orlando and they changed the flight to Charlotte when it was planned it would go to Philadelphia but it was not a big deal to me."
Pros: "crew was great"
Pros: "Crew was nice"
Cons: "AC was not working. Bathrooms were inoperative for the second time. They also didn't work when flew out of EWN to start our trip. American Eagle aircraft must have some major maintenance issues!"
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Pros: "Flight attendants were ok, performed duties as expected."
Cons: "AA's seats are sooooooo close together, that there is nowhere near enough room to stretch or raise legs. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
Pros: "Great crew. Friendly and reaponsive. Easy boarding."
Cons: "4 hour flight from SFO to Charlotte. No food beyond snacks. No entertainemt options. No electrical outlets."
Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"
Cons: "One hour late"
Pros: "On time departure"
Cons: "Why do not they serve FREE water????"
Pros: "it was ok"
Cons: "I paid extra for a window seat but had to sit in different spot. Set in isle seat"
Cons: "You overbooked the flight"
Cons: "No priority boarding for people with babies and toddlers"
Pros: "GSP easy to navigate- easy option for WNC travelers"
Cons: "I paid for a non-stop from Seattle to Philadelphia. they cancelled it and only had options that dragged out the trip, caused an extra day of lost work. There was no attempt or offer to ameliorate the inconvenience, or refund the cost -- even an upgrade would have been appreciated. just here's what we have, take it or leave it. I am through with American"
Cons: "Flight was cancelled. Disaster"
Pros: "Flight was on time and the crew were excellent."
Cons: "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."
Cons: "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"
Pros: "Ok boarding, ok service, ok flight"
Cons: "We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight."
Cons: "Baggage was lost!!!!!"
Pros: "The crew was friendly There was a bit more legroom than usual"
Cons: "There was a 2+ hour delay We had to upgrade just to get two seats together but found that the plane was not full when we boarded. I could have saved about $50.00"
Cons: "Baggage claim in PHL really needs an overhaul.... i travel regularly and have waited over 30-40min for my bag the last 3 flights (nov thru march)..."
Pros: "The flight was on time, I like the assigned seat, and the service was pleasant."
Pros: "While boarding, flight attendants were very nice and attentive. Served several snacks and choice of drinks."
Cons: "no entertainment"
Pros: "We were very happy with the crew. They were very helpful and attentive throughout. One of the flight crew members even found me at customs to return a toy we had inadvertently left that belonged to my 13 month old. She certainly did not have to do that, so we are very thankful. Unfortunately, I did not catch her name."
Cons: "Unlike other airlines we have traveled that give priority to people traveling with children, American Airlines does not. That would be something that would be helpful for traveling parents. Allowing people with children to board first and get off the plane first would make things better for all passengers. Planes are also outdated. We have been traveling with other airlines that have individual screens. Much easier for people to travel on long flights when they have individual entertainment."
Pros: "Nice crew"
Cons: "I got same thing pretzel very salty"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Cons: "In seat entertainment"
Pros: "For a flight on a US-based airline, this was very comfortable. Much better than the current domestic tin cans. Flight was early"
Cons: "Flight crew giving instructions seemed to be forgetting everything and breaking in every 2 minutes to add a new sentence."
Pros: "Everything was great. I rated low on food and entertainment bc I didn't partake"
Pros: "Nothing but delays, cancellations, and rude people"
Cons: "I was not satisfied with flying American Airlines I will not not be flying with them anymore in the future."
Pros: "We departed on time and arrived early. There was nothing that caused delays to our flight."
Cons: "My seat wasn't clean. There was chocolate on it which would have gotten all over my outfit had I not seen it ahead of time."
Pros: "The entire crew pre-boarding and in flight were extremely friendly and nice and seemed to have a good raport with each other. The last time I flew, I took Frontier from LGA to Denver and the staff on Frontier's flight were very rude and dismissive towards passengers. It was so refreshing to fly American Airlines and be greeted with warmth and professionalism by the staff!"
Cons: "The only downside to the flight was the lack of music/tv."
Pros: "On-time departure, and on-time arrival. Just the way I like it."
Pros: "Decent crew"
Cons: "Seat pitch and comfort. Food utensils VERY flimsy"
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Cons: "Luthsansa sent the reminder 30 prior the flight that was a delay on the flight operated by United. I called customer service they do don’t helped and hanged up twice. Finally after waiting for an hour on the airport the same flight was change 4 times more. A manager in United got us in a different flight but we arrived 40 minutes later to Madrid and missed our connection to our other flight. I had to buy a one way expensive tickets because my connection was loss due to the issues with the FL rigth from Charlotte"
Pros: "Flight was comfortable."
Cons: "Having some luggage crew at Dulles. We waited a long time on the tarmac to get our carryon bags. We had a short time to catch a connecting international flight. We had to run the length of D & C terminals to get to our connecting flight."
Pros: "Fantastic service and very poloce staff."
Cons: "Getting a partner airline, cancelled flight, missed intercontinental connecting flight, missing an important occasion, missing an entire day of vacation, no willingness to find more suitable outcomes."
Pros: "A bit more leg and knee room."
Cons: "The flight attendant forgot to serve me."
Pros: "Staff, modern plane"
Cons: "Seats where slightly small"
Pros: "The crew was very nice...the entertainment choices are very good...I appreciate the Mileage Plus Card perk of Preferred Boarding in Group 2...smaller plane with 2 seats allowed good leg room and my wife and I to sit together alone."
Cons: "You also ask us to rate food, but they do not provide food...what do we rate...the soda choices, the teeny bags of snack mix???"
Cons: "Our flight was delayed 1.5 hrs due to lack of communication, leading me to miss my connecting flight by minutes"
Pros: "priority boarding; seat;"
Cons: "snacks selection was limited"
Pros: "Quick and easy boarding process; no lingering trying to sit."
Cons: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."
Pros: "The flight was snooze and the flight staff were friendly!"
Cons: "This flight never happened it continued to get canceled and canceled!!"
Cons: "I got to the airport 40 minutes early. The flight was out at 6:20, I was there by 5:40. They did not let me print out a boarding pass. I could see the gate from the security line and the security line was EMPTY. There was no reason for them not to let me get on the plane, but they ended up scheduling me for a flight to Denver with the connecting flight in the morning- delaying my trip 24 hrs and charging me an extra 125$!!! I ended up paying an extra 85$ to American and was able to get to PHX that afternoon! The ladies at United were straight up RUDE too. When I told the lady at the counter my name she rolled her eyes."
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Cons: "Flight was delayed three hours due to mechanical problems, sat on aircraft to long before decision was made to change aircraft,multiple changes in gate which lead to long walks across airport. Should get some sort of refund for a lot of frustration and waiting"
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Cons: "These morning flights are often late. And they don't change the departure time on the app until after takeoff. Shows I time until you land. Very tough to schedule meetings around."
Cons: "There was no wifi no entertainment!!!!!!! This was a later flight that I had to be on and they showed no effort of making anyone feel comfortable even though we were on a late flight!!! Never booking united again!!!!!"
Cons: "We were in the last row and was very noisey. The stewards talked and laughed which made it difficult to rest."
Pros: "Fast boarding, I time flight"
Cons: "Tight seating"
Cons: "Complimentary wifi was on the fritz"
Pros: "no food in first class that what I get for 5hours in texas with out my O2"
Pros: "The booking was last minute so I paid a lot for the ticket but it was a good flight. Thanks."
Cons: "The flight was delayed for 3 hours due to a light malfunction."
Cons: "I flew to Charlotte, NC last week from Houston with my husband for a funeral. The flight there went smoothly and we used the United app to check in and get our boarding passes. When it came time to check in for our flight home my husband was able to get his boarding pass, but they said mine was unavailable. Obviously concerned I called United. After being on hold for over an hour I was able to speak to a representative. I was told that I hadn't show up for my flight to Charlotte... so they had canceled the returning flight. Not only was I on that flight my boarding pass was scanned twice (one at security and once during boarding). The representative then told me to go to the airport the next day and "try" to explain what happened. I don't know if this was some sort of glitch in the system, but I was very concerned and upset that someone could be on a flight with no record of them being on the plane... and that I was having to spend 2 hours trying to figure out if I could go home after a very stressful day... during a time when I should have been with my family. The next day I had to show up the the airport extra early while the representative there tried to figure out how to reactivate my ticket. Overall, an awful experience... I don't think I will be flying with United again anytime soon."
Pros: "Everything, service, timing. Great job"
Pros: "Everything was fine. I have a small suggestion , why don't you have direct flights from charlotte to tampa or Tampa to Charlotte for bit cheaper fares?"
Pros: "Never happen."
Pros: "Crew was fantastic, went above and beyond to ensure my comfort and satisfaction with every aspect of my flight."
Cons: "My vehicle keys were removed from my checked luggage requiring to pay extensively to have a locksmith come to the airport the next day to create new keys. I slept in the parking lot due to the fact the locksmith could only open the doors and could not cut new electronic keys until morning. I am extremely enraged over this incident. I know the keys were contained in this article due to the fact that the Keychain was left on top, without keys. I could not imagine why someone would remove these keys from my Keychain that holds only those keys. I would like to hear your openion on the matter. Thanks, Alexander Kruse"
Pros: "They Canceled My and did not refund my money Never will use United Ever Again Scum Buckets"
Cons: "Give me my money back"
Pros: "Great flight from Washington to GrandRapids! We flew into GRR on a evening where there was a winter storm advisory and had a smooth trip all the way. United had a very good pilot and crew that evening."
Pros: "This was my first flight ever and my fears never arrived due to the kindness and care given me on the the first flight and the second. Thank you for keeping this grandmother safe on her first venture in air travel."
Pros: "The flight itself was fine. Service was good and everything went well once on the flight."
Cons: "The flight was delayed over 3 hours."
Cons: "A lot of turbulence. Very shakey."
Pros: "they lost my luggage"
Pros: "Smooth with courteous staff"
Pros: "Crew was responsive"
Cons: "I didn't like the extra 2 hour lay over in Ethiopia."
Pros: "We boarded on time, I was upgraded to first class because the flight was overbooked, the flight was quick (shorter than it was meant to be), the crew was extremely friendly, i got my bags from gate check immediately after I landed. Overall a great airline experience!"
Cons: "This is the only time I've flown that I can say I have no complaints !"
Pros: "The first leg of our trip started late and we were parked on the tarmac waiting for a departure gate. Once we were allowed to depart we had the desk at that gate radio ahead. After sprinting to the connecting flight they stated they had already stopped boarding even though we were five minutes earlier then departure time. We had to take another flight in the morning ended up costing a days worth of time and a lot of extra expense."
Pros: "I would have enjoyed a small bag of pretzels with my juice to calm my stomach. Having absolutely no solid food available seems inhospitable."
Pros: "Able to book me on a nonstop with American Airlines...which was NOT ridiculously understaffed. Flying Americsn next time! And the lost baggage claim guys for American in Cleveland are the best!!!!!!!"
Cons: "The flight was delayed so I would've missed my connecting flight. They didn't switch my bag so it was lost. United never gave out luggage ID stickers in Charlotte....seriously."
Pros: "Although it was a new airliner to United, it had noticeable more legroom than the Airbus aircraft that other airlines use. Luggage room for your carryon was ok, though not near as convenient as the Boeing's."
Cons: "My plane was late. Then my other plane left. They lost my baggage. And I had to stay overnight in the airport"
Pros: "Flight was early."
Pros: "Everything was perfect, couldn't have been any better!"
Pros: "The flight attendants were exceptional"
Cons: "I don't know what's worse take off or landing (smile) overall I loved the experience"
Pros: "Not a thing"
Cons: "The flight was cancelled. We were never notified ( in fact it was still available on Kayak after it was cancelled. They had all of our contact info. No other flights on the same day. They sent 2 100 dollar vouchers we will Never use. Worst ever. Never have experienced this and will NEVER recommend"
Pros: "Seat was pretty decent but none of them recline and I was in row 2 with the extra legroom and premium seats."
Pros: "Crew and captain were great"
Pros: "Great crew and flight despite bad turbulence"
Cons: "The flight was delayed 3 hours and then the actual boarding process took another 30 min. Should’ve arrived at my destination by 6 and it’s now it’s 930"
Pros: "Everything was ok"
Cons: "Frontier charger for everything"
Pros: "Good communication"
Cons: "Flight attendant mentioned our flight to “charlotte” three times... crying babies (out of their control)"
Pros: "the quickness of the flight and the polite attendants"
Cons: "turbulence, but that isn't controllable"
Pros: "I was a little hesitant that I could pay under $100 for a round trip flight from Charlotte to Philadelphia. I was pleasantly surprised by the entire experience. My bags even beat me down to the bag check!"
Pros: "Crew took great care of passengers as we were delayed 2 hours on the tarmac for deicing. Not their fault but the company gave passengers a $50 certificate for our late arrival."
Pros: "Not much to like."
Cons: "Not much to like: late boarding, Late takeoff, Late arrival Smaller jet with 6 seats per row Not much to like."
Pros: "When we were flying from phili to Charlotte they put my boyfriend's bag in the slot to see if we woyld have to pay for our carry on. His was good. Mine was a little bigger but because i had my chemo medication in it they did not charge me. When i was returning from Charlotte they charged us for both bags. I told her they didn't in phili and she said every airline does it. So maybe something should be written in ur policy. What is the sence of taking a carry on when you are going to pay $90.00 round trip. Makes no sence to me. I hope u do reply back. Other than that everything was good."
Cons: "Read the above . and now i c the reviews and everyone had the same problem. Getting charged!!!"
Cons: "First, late boarding. Second......Over fueled 10,000 lbs too much. Yes, that was 10,000 lbs! Had to wait for truck to come and defuel. Sat on plane over 2 hours before take off. Third did not know I would have to pay for bag and buy a seat. Won't be flying Frontier again."
Cons: "I cancelled my flight a week before the time of departure they said that it'll cost me $99 to cancel the flight and $86.45 was supposed to be refunded. the lady told me it will take 7 to 10 business days when I called 3 days later on the 10th day I called and the gentleman told me that I don't get a refund I get a credit of the $86.45 that I can use to October 7th to use on any flight. My problem with that is I don't fly often and I had to cancel that due to my job. I feel that if I cancel a flight way in advance before the flight is being departed I should be able to get my refund back I'm sorry to say it is but I would never use this airline company again because if I knew that the first time. I wouldn't have done it. Oh I also found out because I keep getting updates from kayak of the flight that the flight was supposed to been I believe was 8:30 p.m. but due to rain it didn't leave Philadelphia Pennsylvania until around 11:45 p.m. so I'm kind of glad now I didn't go because my family member who I was going to visit would have been very upset because they had to stay up an extra 4 hours and they had to go to work the next morning."
Pros: "Everyone was really nice!"
Cons: "Well I paid for a reclining seat and didn't get it.... I should of paid regular price"
Cons: "Absolutely terrible flight. I will never fly Fronteir again and will tell everyone I know to never fly this airline."
Cons: "There was a lag time from when we boarded and when we departed and there was no reason given for the delay. Unfortunately we also experienced a lot of turbulence during the flight (no one's fault) but our almost two year old ended up getting sick and neither seat back pocket had any bags. Luckily the lady next to my husband had brought her own and gave them to us. We were in the back of the plane and asked for a trash bag and or napkins and they ignored us at first. My husband and I tried to stay positive and laughed pretty much the whole time because these things happen. The crew didn't help us until decent (about 20 minutes later) and seemed upset that some got on the floor as they were complaining that they would need to use a special cleaning agent. Our son was such a trooper and wasn't fussy or crying. His stomach just couldn't handle the turbulence. The only positive about our flight we're the wonderful passengers sitting around us!"
Pros: "Ease of boardong"
Cons: "Lack of info"
Cons: "They don't tell you ahead of time that they will charge you for a CARRYON. Not even a complementary beverage!!"
Pros: "Nothing at all."
Cons: "The outbound flight was delayed only three hours. The return flight was delayed three hours, after which we boarded and waited. After another hour we taxied to the runway and returned. I am grateful we did not take off with a defunct left-engine. We taxied back to the airport and de-planed--but only after being instructed not to talk to the other passengers. (Really.) The flight was not cancelled, even when the plane was towed to the hangar. Finally, after six hours, Frontier offered a refund--as they had no interest in placing us on another airline that was going to the same destination. I rented a car and drove from Charlotte to Philadelphia to retrieve my own car from the airport so I could arrive home 15 hours after my scheduled arrival. Frontier couldn't care less. NEVER again."
Cons: "We had to pay for another ticket to fly home. I few United airlines home. So I put out more money for my trip and missed another day of work."
Pros: "On time flight. I'd fly frontier again Flight time was changed flying back into charlotte which caused my family to miss flight however supervisor was very nice and got us on the next flight with no hassle! Now that is customer service! Thank u thank u!!!"
Cons: "Had to pay for 1st check in bag"
Pros: "The safety announcement just before take off was a refreshing & original presentation done by the very cheerful flight attendant, Brittany."
Pros: "The seats are very uncomfortable. Less leg room than any other airline. Can always guarantee a delay, gate change without notice, or sitting on the tarmac for hours."
Pros: "The staff are very friendly and happy...seats nice without all the monitors... I like the melted backs and the mini trays."
Cons: "Still long boarding and clearing the plane. Wish there was a process to make it quicker."
Pros: "Flight left as scheduled and arrived in Philadelphia on time. Smooth landing."
Pros: "Low cost flight. You take what you get. I pre-paid early for checked bags ($30 ea). Some people in the boarding area did not realize that you had to pay for carry-on bags and were upset. Also, I pre-paid for seat assignments ($6 ea). Flight was 2.5 hrs late for a 1.5 hr flight from CLT to PHL. It was flying in from ORL."
Cons: "They use tablet devices for purchasing drinks and snacks. When you swipe your card and go to sign, it gives you Tipping options. I didn't really feel like tipping a Flight Attendant for handing me a soda and two mini bottles, but they're staring right at you, so you kind of feel obliged. :-( Seats have less padding, but okay for a short flight."
Pros: "Flight was quick, plane was clean. Staff was friendly."
Cons: "Seats weren't that comfortable, deboarding was very slow. No free drinks included in flight."
Cons: "The plane was delayed and I was not notified by email."
Pros: "The flight attendants were enthusiastic, friendly, and accommodating. Boarding went smoothly as did the flight."
Cons: "The seats were on the smaller side and couldn't recline. The tray tables were very small."
Pros: "YEAH FRONTIER! They did a fabulous job getting me back home and once again on time and without any problems! Staffs were kind and gracious from the ticket counter all the way through! LOVE this airline! Watch out Southwest!"
Pros: "Quick easy no hassle"
Cons: "Having to pay alacarte for everything"
Pros: "Cheapest flight ever gotten can't beat a $75 dollar round trip flight! Crew were very nice"
Cons: "Frontier hidden fees for bags seat changes food or drinks. There was the last minute hour delay to Philly not the crew's fault though. seats tight and cramped."
Cons: "I will never fly frontier again."
Cons: "there were too many delays and the situation was handled poorly. I do not plan to fly Frontier again in the future."
Cons: "I didn't like the checking in process"
Cons: "Even though the ticket is cheap, you have to pay outrageous prices for literally everything else. You have to pay to reserve a seat (any seat) otherwise they can separate your family on the plane. You have to pay for drinks (even water) no matter how long your flight. You don't get a free carry on bag and if you don't book the bag before you get to the airport it can cost you north of 45$ to check it. The accommodations themselves were not great. The chairs have no cushioning, don't recline, are so close together that I couldn't cross my legs, and the tray table is 4 inches wide and couldn't even hold my laptop. The flight attendants on both flights were extremely rude and ran into me with the drink cart twice. One of the flight attendants when asked if the AC would be turned on since the flight was pretty warm asked if the woman wasn't just having hot flashes. She was upset tingly abrasive. The flight was delayed on the Tarmac for over an hour because the team couldn't load the baggage on the flight. The flight team didn't give us any explanation of the delay beyond that, they didn't update is on the expected time delay and they never apologized for the delay. When we did finally get going the flight crew was very rude with asking people to sit back down. Worst of all was that after all of that they lost my luggage. Despite a 2 hour layover and 1 hour delay at the gate specifically because they weren't done loading the luggage Frontier couldn't manage to get my luggage from gate 42 to gate 44... The whole experience was awful. I would never fly with them again no matter how cheap the ticket."
Pros: "Airline crew. Time it took to fly there (no layovers)."
Cons: "Extra fees and there was a lot of them!!!"
Pros: "Staff was nice"
Cons: "They have stripped down the seats of this plane to make more room to squeeze in more rows. The seats are incredibly uncomfortable even for my short 3 hour flight. The try table is less than the size of a half sheet of paper - you simply cannot put your laptop up and work. $35 for a carry on, nickel and dime you for everything including a drink. Last time I will be flying frontier!"
Pros: "Being in the air only 1 hr and 5 min. Everything was fine. Crew helpful and pleasant. Not happy about $1.99 for a plastic cup of soda.."
Cons: "Short flight, everything went well. Crew helpful and pleasant."
Pros: "The price was great"
Cons: "The price was not as great once I added in $60 to check a bag both ways. Next time I'll remember this when comparing prices. Especially since you don't even get water for free."
Pros: "Not kept informed. Everything was an additional cost.Information was not disclosed prior to the ticket purchase."
Cons: "Additional cost for carry-on bags, snacks, soft drinks etc."
Pros: "Good price. The flight was on time. Excelent service"
Cons: "They don't offer anything to eat free"
Pros: "The staff was helpful and polite. Although plane was delayed it still arrived in good time."
Cons: "Not much leg room. Paying to pick your seat is ridiculous when traveling with family."
Cons: "The captain said no gates were available so they delayed our flight for an hour after they let us board the plane. Almost all of the gates in the terminal were available when we got to Philadelphia. Frontier doesn't give out free drinks or peanuts on the flight. They also charge $5 extra if you don't check your bag online. The seat doesn't recline. Frontier is by far the worst airline ever!!!!"
Pros: "The crew and ticket price are the only positive things I can think of."
Cons: "You have to pay ridiculous prices for just about everything. If water wasn't necessary for basic survival they probably would've charged at least 1 dollar per ounce. You can't recline and leg room is scarce."
Pros: "Left and arrived on time."
Cons: "Charged extra for EVERYTHING from seat selection to carry on bags to watching SILENT TV to even a cup of coffee!!!! Turned my $328 fare into about $450!! ABSURD and OUTRAGEOUS!"
Pros: "On time. Very good price"
Pros: "The humor of the pilot when turbulence was about to occur."
Cons: "I was disappointed that we were not even offered a water during the flight."
Cons: "Unfriendly crew"
Cons: "No customer service..i mean zero,ruined. My entire day"
Cons: "The baggage check in process was unorganized and slow. You need better signage and people that can give clear direction."
Cons: "service and help assistance"
Pros: "smooth flight, easy check in, nice service, hassle free"
Cons: "no recliners, long wait from landing to gate"
Pros: "Left on time, got in on time"
Pros: "Only if they had little tv's this would be the cheapest best plane ride ever"
Cons: "That you had to but food and no entertainment that would be better"
Cons: "Attractive fairs then they charge on your check in. Permitted check in bag is very small. So I would prefer other flight next time onwards and suggest the same."
Cons: "They have hidden fees that Kayak is not telling you when you buy their tickets. They chrged me $57 just for small carryon bag and then you have to pay for the seat separately to board the plane. What is your ticket for? Reason to get to airpirt and ready yourself to pay what ever they ask. One has to pay additional fees to get boarding pass....."
Cons: "Agendas were extremely rude and disrespectful. I had a family issue causing me to drive to my destination, and kept my flight so I could fly home. When I went to check in online, there was no itinerary to be found. I called, and they said since I was a "no show", it was cancelled and I could not be reimbursed. I offered to use it as credit and get a new flight, paying the difference. This request was declined. The agents on the phone were very rude. Spirit nickel and dimes you, has no available seats, doesn't feed you, and the planes are small. I will never attempt to take this airline again."
Pros: "Compared to Frontier I liked the smooth moving lines for bag check ins, and a ground person helping folks backed up on flights that were boarding and in a panic. The flight crew was nice."
Cons: "It's hard when we can't get a beverage or snack anymore on a plane."
Pros: "The only thing I enjoyed was the economy class seating which gave a little more leg room, however the seats don't recline."
Cons: "I flew from Philly to Las Vegas and then Las Vegas to Atlanta to Philly on the way back. Each time the flights were delayed due to the previous connecting flights inability to be on time. At the airport the gate staff did not give updates for the airline departure. Once aboard the aircraft, the flight crew were loudly carrying on for the entire flight giving little regard for those around them especially since one flight was a redeye flight. I will not be flying this airline again."
Pros: "Flight was on time, no trouble finding overhead storage for my bag."
Cons: "Leg room was terrible. No complimentry drinks, tiny tray table."
Pros: "I am puzzled about how can I get the receipt of the tickets. would you please tell me by email? My email is firstname.lastname@example.org. Thank you very much!"
Pros: "I didn't like anything."
Cons: "There was delays both ways. No room to move. Couldn't sleep on the way home. Food and water had to be purchased."
Cons: "My flight to Philadelphia due to "weather." No notice, no effort to place us on another flight. Typical Spirit which is why I try to avoid flying with them whenevet possible. My mistake."
Pros: "Sprit ground crew distroyed my luggage"
Pros: "The flight and crew were good! Boarding was easy."
Cons: "The add ons for carry on luggage and seating. I had to pay $45 each for carry ons and $10 a seat to choose my seats so my wife and I could sit together! Terrible"
Pros: "It was the cheapest"
Cons: "Almost everything."
Pros: "I liked that the price of the flight was inexpensive."
Cons: "The crew on the flight was extremely unprofessional, suggesting that we don't "hurt one another" when we are free to take other open seats. Also, the seriousness of the crew and the responsible feeling that I normally get from a flight crew was not there. The pilot was good. But the attendants were telling " jokes". An airplane is not a comedy club. I like to feel safe, and that the staff is capable in the event of an emergency. Also, the plane seemed dirty with advertisements inside the cabin for a specific hotel in Vegas. This gave the plane a very ghetto feeling."
Pros: "Nothing. Absolutely nothing."
Cons: "Delayed flight in hour-long intervals over four hours, only to finally cancel at 1 am with no explanation. Weather was fine, no mechanical complications. We were left stranded at O'Hare at 2 am...next flight wasn't until 9 pm the NEXT night. Terribly rude attendants. Awful, pitiful excuse for an airline. This happened once before (only other time we tried to fly with Spirit, except the next flight was ONE WEEK later). Just awful. No other words for this terrible airline and laughable service."
Pros: "Everyone had a good attitude."
Cons: "They didn't let a guy move to a different seat even though the plane was less than 1/2 full."
Pros: "The flight was nice and smooth"
Cons: "You have to pay for everything additionally even water"
Cons: "I found out my flight was delayed two hours but decided to go to the airport at the appropriate time anyway. It was just a girls weekend so I wasn't in any major rush to get there. As my shuttle is taking me to the airport, I look again to find that my flight has officially went from taking off at 9:14pm to taking off at 12:12pm. When I got to the airport, it was 7pm so I would have to wait for 5 hours. I went to the Spirit counter and asked what time my flight was leaving. The man at the counter says "9:15" so I responded with "okay great so there's no delay then??" He said "yeah there's just a short delay you won't even know" I showed him my phone and asked is 12:12am the time were supposed to leave? And he said "yes". Well, then I was fuming because this customer "support" person completely lied to me. Another quite rude lady said there was absolutely nothing they could do for me and shooed me away. I was also told it was because their technology wasn't reaching flight control. I went to my gate anyway and noticed that the spirit section was completely packed-I'm assuming this issue backed up many flights. After an hour of waiting, they announced that the delay may be even longer. I immediately left because at that point I wouldn't get into my destination until 4am which wasn't worth my short visit to where I was going. Later on in the night, I looked at my phone to see what happened-it ended up being cancelled!!!! What a joke! Bad customer service, bad fees, bad way of handling their flight situations!!! Never again."
Cons: "The flight was cancelled well before the first snow flake feel in Philadelphia. The storm was predicted to start after our arrival. But as was the case of all air lines they shut down in advance. We were not scheduled for another flight."
Cons: "Spirit should be associated with TSA Pre-check...the lines at both PHL and ATL were long and slow moving"
Pros: "The Agent was very accommodating and pleasant. Thumbs up!!"
Cons: "The fees for luggage, toooooooo costly. The carryone should be free and pay for the check in bags. I was not a happy camper."
Pros: "Cheap price"
Cons: "Extremely small seat space"
Cons: "Horrible. You will get charged even if you blink. Seats doesn't recline. Want some water? Pay for it. While other flights allow 50lbs in your checked bag, they only give you 50lb. You pay if you check in at the airport. WHAT? You pay for a CARRY ON."
Cons: "This may not be a totally accurate review for this specific flight, since it never happened because it was CANCELLED. Spirit Airlines in general is a horrible airline company to deal with. Constant delays, TERRIBLE customer service, absolutely NO refund policy, and ridiculous rebooking times. My flight was cancelled due to a huge winter storm, and Spirit said they couldn't book me til FOUR days after my original fly-out date. I have never had a good experience with Spirit - cramped seating and never have been on a Spirit flight that left on time. I will never be flying with this company again."
Pros: "My flight was cancelled due to "weather" even though every other airline was flying to the same destination. Then, after waiting an hour and a half for customer service and another 45 minutes of arguing, I finally got a refund on my flight and a $7 voucher for food which can only be used in the next 48 hours. It was a miserable experience."
Pros: "Not one thing"
Cons: "The. People that work here are horrible. Rude and very unhelpful. We will never use them again.."
Pros: "was cheaper than the other flights"
Cons: "I had almost no leg room. was far more difficult to get my ticket compared to other airlines. I know that it is a n economy airline and that Spirits goal is to make the flight as cheap as possible, but for how uncomfortable and annoying the trip was for me I would much rather spend the extra money on a better flight."
Pros: "We did not crash"
Cons: "Seats were cramped and uncomfortable; flight delayed so long I missed my time for rental car....had to get another from adifferent company."
Cons: "Spirit is the worst airline. They claim to be affordable, but charge for basic flight accessories. A carry-on costs $55, and a checked bag costs $52. You can't even get free water in-flight."
Cons: "I missed my flight. Spirit cancelled my entire ticket because of that. The round trip was cancelled. Nonsense. I lost all my money. I had to book another ticket."
Pros: "Spirit Airlines is a complete nightmare"
Pros: "-In general with Spirit you know what you're getting. A cheap flight with only the bare bone necessities to get you where you're going. Generally I'm okay with this approach to save a buck or two but this experience tipped me over the edge of never flying Spirit again."
Cons: "To paint a picture before I get into details, public transit broke down so there was a huge rush of passengers for this flight and others, all leaving around the same time of night as the last round of flights from the airport. -The man at the counter said he could not print our boarding passes because the flight was already boarding as it was 30 minutes before doors closed. -We used the terminal and got an error message saying to see someone at the counter, so we went back and talked to another lady at the Spirit counter. She printed our tickets and was even able to check in my last minute checked bag. -No one at Spirit would walk us through security, which I guess is understandable (though a common courtesy on other airlines) when the security line was so long. -By this time the security line was so long after we had fumbled around for 10 extra minutes with the first man at the Spirit counter that we decided to give up. We later found out that they held the doors for 15 minutes because of the long lines at security, information which no one at Spirit ever volunteered for us, which would've allowed us to get on the plane. -There were 3 or 4 other passengers very upset at the counter employees not willing to print their boarding passes for them who could have also made the plane. -We had to get a flight out the next morning to make our international flight from BWI, so we wanted to go get the checked bag back from Spirit. This was by far the best part of the trip, as the woman at baggage was able to confirm my bag had made it on the flight and would be landing in Philadelphia. -To confirm the bag landed and we would be able to pick it up at 9am when our flight landed the next morning, we called the Spirit office at the Philly airport. The woman said to call back at 12:30-12:45 and she would let us know if she had the bag. This was important for us, because if my bag wasn't there I could just pack another for our international trip and deal with finding the lost bag at a later time. -We called 8 times between 12:30 and 1:30 with no response. We also left several voicemails. -At 5am on our way back to O'Hare we were again unable to get ahold of anyone at Spirit in Philadelphia. While boarding our flight to Philly we finally got a hold of someone who said they would go check the office and let us know within 10 minutes. Obviously too late for me to pack another bag, but at least we could plan over the next several hours. Never got a call back, and only received voice mail after attempting contact again several times as our plane prepared for takeoff. -Landed in Philly and what do you know, the Spirit office is closed for most hours of the day, only operating around their scheduled flights. The info. employee at the airport wished us good luck in a hopeless tone. After 45 minutes of panic calling every Spirit phone number we could find, we finally got someone on the phone to come get my bag out of the locked office."
Pros: "Flight was on time and got to destination early. First time flying spirit nothing went wrong."
Cons: "Since not being able to even get a free dink of water is disappointing."
Cons: "Flight was cancelled and they did nothing to help me get another flight. They tried pushing me back 4 days and said I was taking the risk booking with them. I ended up having to scramble to find a new flight and paying a lot more money. I was not happy."
Cons: "nickel and diming everything, seats did not go back, could not even read a magazine sue the tiny tray tables. Will never fly Spirit ever again, Flights crew was lovely."
Pros: "I made it to Vegas and back to Philadelphia safely."
Pros: "Plane itself was fine. Flight standard."
Cons: "Delays not communicated, incorrect signage at gate, boarding process general scrum."
Pros: "Getting to Philadelphia safe despite broken overhead compartment handles and a seat stuck in a semi-reclined position."
Cons: "Staff members don't greet you, respond to greetings, act or dress in a professional manner and don't seem to care about the bad customer service they openly provide. The flights are ALWAYS delayed and no one gives explanations or apologizes ( just for the sake of good customer service ) for it."
Pros: "I loved that it was cheap and that everything was super punctual. In fact, our flights arrived early!"
Cons: "Having to pay for my bags and stuff ahead of time was stressful, and also I wasn't sure how much my checked luggage weighed, which was also stressful. If I'm going to have to pay for a checked bag no matter what, it would be great to have fewer restrictions on it!"
Pros: "The low initial cost of the flight."
Cons: "The flight was announced cancelled after it was supposed to take off. Afterward the only Spirit employee just handed me a number to call. When I dialed it, it told me I should just use the online services, because the calling wait was incredibly long. When I tried to go online, it said I wasn't a member on the flight that my confirmation code was tied to. I finally waited on the phone, just to cancel my flight. Seems like they only fly a certain percentage of their flights in order to try and scam the rest of the customers into losing their money in cancelled flights..."
Pros: "Rest is fine"
Cons: "No Complimentary Food (no water) is really worst"
Pros: "Nothing was good about this airline."
Cons: "Seats are too small, crew was mediocre and flights both ways were late; even though they said they were on time. Will not fly with them again."
Cons: "E ticket didn't work after standing for 1 hour in security. This caused us to have to run around airport to our flight which was delayed 15 min after it was supposed to board. The plane was filthy. When I opened the tray table crushed chips that were in there spilled all over me. Regardless of the price I will never fly spirit airlines."
Cons: "Customer service, refused to refund money, that we didn't have to spend also have to use credit in 60 days."
Pros: "Flight was on time for round trip big plane and I don't want more for the price and as its big plane more safer wonderful experience with spirit airline"
Airlines flying from Charlotte to Pennsylvania have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights