Seats were roomy, great entertainment choices
Boarding was easy, flight attendants very accommodating. Pilots made up flight time and arrived early, in spite of late departure.
Leg room! Seems American has less space between seats and seemingly narrower seats than other airlines.
Smooth takeoff and landing. The seats were comfortable for a 3 hour flight.
Nothing to complain about. I was satisfied with this flight.
We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack.
When our flight was delayed in Denver the agent at the check in gate worked very hard to get our flight plans changed with as little impact as possible.
We understand that delays happen but due to a delay on American Airlines we have lost our luggage and it doesn't seem likely it will be returned. We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall.
|Flights Arrive in||Fresno Airterminal|
|Flights Depart from||Chattanooga Lovell Field|
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