Avg. Flight Duration | 2h 49m |
Flights Arrive in | Aspen Pitkin County |
Flights Depart from | Chicago |
Flight Price | $306 |
Distance | 1024 miles |
Airlines | American Airlines, United, Delta |
Having to pay for wifi
This plane had more legroom than our international flight which was strange but at least it was better.
See prior response
very nice crew
small jetcraft
The in flight staff was very friendly
Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
I liked that I knew in advance to download the United app so I could actually watch a movie!! This was the second leg of the trip, and I didn’t know this the first flight and couldn’t use the United entertainment.
An hour and half layover is fine, but add an3 hour delay on top of that, Kinda stunk. But hey, me and all my bags made it this trip!
Plane too small
the flight attendants and service were amazing and perfect. The green tea from All Nippon Airline was awesome.
All the food were terribly salty, inedible because the beef was hard like rock, I was unable to eat or chew. The sauce was salty and terrible so threw them away. In general, the food were inedible and poorly prepared that means they were not considerate and discreet about cooking, selecting material,too. The airline only pick the terribly cheap meat to scam and mistreat the passengers. I felt I was ripped off and sadden.
Had to run from one plane to another. Was told that plane was overbooked and I could not get on. Arguments over who and how many could get on delayed plane by over one hour. I was allowed on, but our plane could not land in Aspen as a snow squall socked it in just before we arrived. Had to bus in from Grand Junction in unheated bus. arriving at 3 am. Worst trip to Aspen, ever.
The crew was wonderful - professional, thoughtful, and lively!
The seats were so squished that it was difficult to get comfortable, especially on an overnight flight. Alas, this is now true of all air travel.
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
love that each seat now has a USB connection to charge your phone
headphone jack to watch movies shorted in and out constantly
Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience.
Having to pay for wifi
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
Crew was friendly and efficient
There wasn’t any entertainment but that was ok.
Delayed for about 45 mins
Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)
Crew was friendly and efficient
There wasn’t any entertainment but that was ok.
No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies.
very nice crew
small jetcraft
Delayed for about 45 mins
Having to pay for wifi
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
The seats were comfy and spacious.
Crew was friendly and efficient
There wasn’t any entertainment but that was ok.
Having to pay for wifi
This plane had more legroom than our international flight which was strange but at least it was better.
See prior response
Plane too small
The crew was wonderful - professional, thoughtful, and lively!
The seats were so squished that it was difficult to get comfortable, especially on an overnight flight. Alas, this is now true of all air travel.
Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.
Great flight attendants.
Wifi only available in continental US but even when we got to that point it was still inaccessible.
Smooth, plenty empty seats, good food, excellent entertainment, friendly staff
A bit chilly
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
If we're going to be early, have a gate ready.
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
I liked the flight attendant in first class. Unfortunately I was not in first class
I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
No carry-on charge, free beverages, in flight entertainment, great movie selections
Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.
Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.
Plane too small
Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.
Had to run from one plane to another. Was told that plane was overbooked and I could not get on. Arguments over who and how many could get on delayed plane by over one hour. I was allowed on, but our plane could not land in Aspen as a snow squall socked it in just before we arrived. Had to bus in from Grand Junction in unheated bus. arriving at 3 am. Worst trip to Aspen, ever.
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
love that each seat now has a USB connection to charge your phone
headphone jack to watch movies shorted in and out constantly
If we're going to be early, have a gate ready.
On time, free beer , good price
No movie, no charging telephone
Crew was friendly and efficient
There wasn’t any entertainment but that was ok.
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies.
This plane had more legroom than our international flight which was strange but at least it was better.
See prior response
On time. No delays. Smooth landing
N/a
Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.
Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.
Short flight - 37 minutes or so.
Bathroom door kept swinging open.
The crew was wonderful - professional, thoughtful, and lively!
The seats were so squished that it was difficult to get comfortable, especially on an overnight flight. Alas, this is now true of all air travel.
No carry-on charge, free beverages, in flight entertainment, great movie selections
Had to run from one plane to another. Was told that plane was overbooked and I could not get on. Arguments over who and how many could get on delayed plane by over one hour. I was allowed on, but our plane could not land in Aspen as a snow squall socked it in just before we arrived. Had to bus in from Grand Junction in unheated bus. arriving at 3 am. Worst trip to Aspen, ever.
If we're going to be early, have a gate ready.
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
On time, free beer , good price
No movie, no charging telephone
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
I liked the flight attendant in first class. Unfortunately I was not in first class
I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.
On time, free beer , good price
No movie, no charging telephone
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
On time, free beer , good price
No movie, no charging telephone
love that each seat now has a USB connection to charge your phone
headphone jack to watch movies shorted in and out constantly
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
On time, free beer , good price
No movie, no charging telephone
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
I liked the flight attendant in first class. Unfortunately I was not in first class
I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
I liked the flight attendant in first class. Unfortunately I was not in first class
I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
On time, free beer , good price
No movie, no charging telephone
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
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