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The quality of the food is pretty good. Thank you, EVA Air.
The quality of the food is pretty good. Thank you, EVA Air.
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
Eva air is a good airline. The seats on the way to Taipei could have certainly been more comfortable, but all in all it was a pretty good experience.
Eva is one of the top airlines in Asia... but often are over priced. Finally found a reasonable rate.
My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.
Polite hard working crew. No complaints really. Meals were not to my liking.
Everything was fantastic! The crew really went above and beyond to make it a great flight. I felt cared for with EVA.
t and I Flight crew did excellent job taking care of us and feeding us and staying professional. The boarding was delayed by an hour and then extra security measures were taken. No real explanation except for they said it was more of a maintenance dey
The flight was on time. Boarding process was smooth. The crew was friendly, helpful, and they kept plane facility clean. The food could've been better.
The flight experience was very good! Especially the United Club!
I was not able to buy food in the flight. They refer to include your Credit card in the APP, and if you are not from USA (i have a credit card form Canada) it is not possible
The flight from Ottawa to Chicago took a lot longer due to DC in Ottawa. We got to Chicago and went to our gate to catch our flight. We only had nine minutes I found that very stressful.
Good boarding. Crew started quick with drinks and food. They came around several times for trash which I really liked. Other than turbulence due to storms in the area, flight was great.
The control panel for the seat back screen did not work at all after takeoff.
Plane was so old it had cigarette butt trays in the seat
Everything was good, hard to really comfortable on a flight that long.
Unfortunately our flight was delayed by 45 minutes due to Kate arriving aircraft. Once we stated everything was great.
For some strange reason I was put in zone 5 for boarding even though I had paid premium price for a premium seat right behind business class. This must have been a flaw because everyone else around me in the same zone (row) had been placed in zone 3.
Nothing bad to say about the actual crew or airline. It was nice to have a complimentary FULL can of soda, as well as a snack. Blankets and earbuds were also provided at no cost for this red eye flight. I especially appreciated the free WiFi and movie selection with the Bluetooth option. It helped the flight pass more quickly. No matter who you fly, boarding and disembarking are always SUCH a pain. As I mentioned, this is on the passengers and not the crew!!
Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.
Because I can’t stand very long in one place, I was allowed to reword.
5 hour flight - full flight - not enough room to use my computer - slightly delayed - Admirals club was excellent quality food, drink made up for flight seating. No food offerred on flight, you ahd to prebook.
Excellent- plan was barely populated. I cannot remember a flight where I was able/encouraged to stretch out!
Great flight. Boarding was efficient and quick. On time departure and smooth flight. Flight arrived early at destination. Good experience.
Had technical issue which delayed the flight period. Flight crew knew there was 5 passengers that the connecting flight was within 15 minutes once at the gate. Rather than identify the 5 passengers to assure they got first. The flight attended mentioned it but didn't assist to assure passengers with connecting flights off first. This caused a hardship and our party of 3 missed the connecting flight.
I don't like that I have to pay if I want extra leg room. The seats are so expensive; I sit in normal seats and my legs and knees cramp the entire flight. I never feel comfortable on AA flights.
Flight was delayed at departure due to weather and the need for de-icing. The flight was smooth but there was a delay at arrival due to weather. We were in a hold for 20 minutes or more. The flight arrived more than 30 minutes late. Airlines have no control over the weather and I'm glad that they follow all safety procedures. Had to wait a long time for my checked luggage. Whole process was slow and the bags arrived wet due to the rain. The onboard wifi and entertainment access was spotty and the signal was dropped several times. Otherwise the crew was great and friendly. They tried to get everyone's bags stowed and seated so we could take off.
Regarding the boarding: it needs more efforts to make it more convenient
Deicing in Denver took forever and I almost missed my connection. De-ice faster! Not Americans fault.
On time and fast. Overall it was a pleasant experience.
The weight limit per bag was really low - 40 lbs - so we had to pay extra. Then, they said their carry on size was 14x18x8, and we measured our bag very carefully. It was within the limit, yet they said it was too big, so we ended up paying an extra $100 for that too!! So it wasn’t the cheap flight we thought it would be. Then, they moved up our initial flight to depart 3 hours earlier which meant we had to be out on the road by 7 am and then have a 6 hour layover and we got home at 2am. It was a grueling day. I won’t be flying with them again.
The flight attendants were very personable, extremely friendly, and had a very good feeling of the energy around them not to mention they’re very funny and engaging. What made up for the discomfort of the seats and the fact that the plane sat for a long time on the Turmac. Not sure if the pilot was new, but the landing was very rough sort of like I was at a magic mountain theme park ride that was built in 1959
Flight was delayed 2+ hours missed a concert because of it…
Seats could use more padding. Kind of hard on the tush.
Amazed that Spirit can even get planes in the air, would never use again.
Spirit stranded it’s customers all across the country with a routine inspection that instead grounded several planes for days. Zero consideration or services for customers stuck in the middle of a trip. No hotel vouchers. No meal assistance. No help booking on other airlines. No refunds offered. Customers received a “we’re sorry” email and a credit toward another Spirit flight in the future. In my case, $50 credit which isn’t even close to amount of my fare. Not to mention buying another fare last minute on another airline or the extra night of hotel. I love saving money when flying, but in nearly three decades of air travel, I’ve never been treated so poorly. It’s criminal that a carrier can strand customers without any form of fair compensation. Never again.
The flight was really great I was surprised with Spirit.
Spirit canceled the flight 20 hours before it was scheduled to take off. They didn’t send a clear message and had no alternative flight for a week. What a terrible airline! Never use them.
It was my wife traveling so she ends up not traveling because they didn’t help her at the counter they blame it to the check in system at the airport and they told her if you want to travel in the other flight you have to pay $99 dollars and she will have to go to Las Vegas and then to Los Angeles almost 12 hours flight or to travel another day and we asked for a refund they said no refund and we called customer service and they didn’t help know she will travel the end of this week.
Not have to pay for every single item to take a flight. Seating and delays sucked.
Terrible. Seats are bad and the baggage policy is inconsistent
Was just ok with over selling I guess. A lot of people in a short space and when we finally arrive i20 minutes, waiting to get out from the plain because we were waiting authorization for out boarding? Something like that.
They changed my flight and did not want to accommodate me or try to help me in any way. They do not care about their customers.
Everything was good, and most importantly on time. They have been extremely tardy in some of my flights
They lost my baggage on my connection flight, it’s been 24 hours since I put my claim in and still no update on my bags.
It’s a cheap airline. I wish they had better seats.
The only issues had were outside of Frontier’s control or weren’t expected. It was a two hour flight they completed fast. We landed almost an hour ahead of schedule. The issues with no entertainment or food weren’t issues since there was no expectations. The issue of the loud or crying babies was outside of frontiers control.
Seats are cramped and very uncomfortable. You have to pay for everything and it is too expensive.
Smooth process and flight. My favorite kind. Uneventful and on-time!