Find Cheap Flights from Chicago to Los Angeles (CHI - LAX)

The flight landed early. The Entertainment on the plane.

When I got on, my seat mate spilled her coffee and almost got it on my clothes. The service felt rushed - the attendants seemed to want to clear the trays and sit in the galley chatting. They forgot to serve bread to the 2nd half of the First Class cabin and had to be reminded to do so. Definitely not their best day, so the experience could have been better.

Delayed 4 hours

The only thing to like about my flight was Spirit was the cost of the flight availability, but in evaluation the cost just isn't worth it

Spirit does not participate in TSA Pre check, which wasn't communicated during my purchase, which caused me to almost miss my flight due to security. You are required to pay for drinks and food, but the quality is sub par and not worth the price. Seats do not recline , which is not great for a flight longer than two hours.

Quick boarding. Do not like the pay more for larger seat or exit row. Flight was uneventful. Staff on board very pleasant.

See above

My seat reservation was gone they put me and my wife seperate seat. what is the meaning of seat reservation they can not keep without any explanation

Free cable

I was told that the doors close 15mins prior to takeoff. I was told that it's policy and there's no wiggle room. The door closed as I was approaching precisely at the 15min mark, which was frustrating. But even more frustrating was when I was on standby for the next flight and they waited until the last 5mins to close the door. It seemed like they were trying to make sure I wouldn't get a seat--and I nearly didn't. Why are some people worth waiting to close the doors for and others aren't?

Smooth, direct flight that arrived a bit early.

Not much room in coach. Felt tighter than other flights I've been on, both in width of the seats and in legroom.

I had tried multiple times to get a seat at the ticket counter and at the departure gate...when I was finally able to get a seat there were no aisle seats available...that was not helpful as I am required to get up every 1.5 hours and walk around the cabin because of health issues Beverage service was once and no snacks..I am used to this so brought along some snacks but it would have been nice to have peanuts and not only a cold drink but then some coffee.

All services where very good from check in to arrival In L.A.

There wasn't anything I didn't like.

Could not turn off tvs

The crew was professional as well as personable. The flight was managed on time. Boarding is always a pleasure since I am a gold club member. But in general, American is trying harder and performing better than other domestic airlines.

Everything

Nothing

The crew tried to compensate with vouchers and free food.

Lets start at Chicago... The first plane delayed our schedule by 3 hours as the maintenece team tried to troubleshoot some navigational equipment, after hours of no progress they decide to switch us to another aircraft at a different gate, and at this point i have already missed my connection flight in LA to HNL. By the time everyone gets boarding on the back up plane, they make an annoucement that the current crew and captain working hours have timed out and that they will need everyone to step off the aircraft and rebook their current flight while we wait for the turnover crew to show up. So another hour goes by before we board again and are FINALLY in the air 5 HOURS behind schedule, and at this point my last trip to HNL would be leaving 15 after we got to the terminal. At this point we're pulling into the terminal and it is 7:15, my flight to HNL leaves at 7:45, and the plane is literally right next to ours. While we are pulling into the unloading zone, the luggage crew left about 15 luggage carts parked in the spot our plane is supposed to pull into leaving us just outside of range of the terminal, 20 minutes go by before it gets cleared and we finally pull up. As im leaving the plane, literally running next door to make the floght, j look up at the departure time of 7:45pm and then back down at my watch which says 7:42 pm, and as i go to show the representative my ticket to quickly board, she tells me im too late and i should go talk to customer service about a flight for tomorrow morning. Now keeping everything i went through in mind, i also was required to be on the island on Oahu, no later than 0700 the morning of july 6th, and now there isn't even a flight that leaves before 8am??? This was by far my worst traveling experience ever and it was my first time ever flying American airlines. I wish i could take back my money, because your airlines have set me back over 16 hours on my schedule and i'm also in trouble with my ship and chain of command for not making it back on time.

The leg room in the emergency isle

The flight was delayed an hour at ORD, then we sat on the Tarmac of LAX for another hour waiting for another plane at our gate. So instead of arriving at 10:56pm, we arrived at 1:00am the following morning.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Due to security I got to the plane but they had closed the door so I could not get on the plane but the agent and her supervisor when out of their way to help me get on the next flight. I believe that the supervisor even stayed past her normal work hours to help me. Outstanding service!! I would not hesitate to fly with them anytime I can.

They cancelled on me.

We wait to long for the connection

Flight delayed and we were not compensated for that. I was exhausted after a 14 hr flight. Still don't know the reason for the delay!!

On time, clean, comfortable...with personal attention from check-in to cabin service.

Couldn't sit together with my wife.

staff

staff was very friendly and attentive

seats did not recline

Lady hacking and coughing directly behind me for 4.5 hours. Get some cough drops lady, seriously.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Someone working the flight heard it was my first time flying and the pilot offered me a look inside the cockpit. Super Cool and Super Kind!

I love the Virgin America experience.

I could use a bit more for my money, I love the concept of giving people their space when they fly but maybe we could get a free snack and a drink. I don't like the 'pay for every little thing' concept that is coming from other airlines too. We pay enough for the ticket prices but the wifi price and the cost of the snacks is a bit absurd. I'd also like to know why when I booked via Kayak I did not have a seat assignment until I checked in, would have been nice to not have a Window assignment given to me at the last minute. :/ The lack of the app makes sense when the website is engaging but the boarding pass should be very apparent and easily found. If I struggle to find it, I'm sure others do too. Overall, I love the experience but Virgin is quite disappointing when giving up control to the customer or the user.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase