Find Cheap Flights from Chicago to Los Angeles (CHI - LAX)

Seats are too close. They don't lean back. Pilot was great.

Nothing

The flight landed early. The Entertainment on the plane.

When I got on, my seat mate spilled her coffee and almost got it on my clothes. The service felt rushed - the attendants seemed to want to clear the trays and sit in the galley chatting. They forgot to serve bread to the 2nd half of the First Class cabin and had to be reminded to do so. Definitely not their best day, so the experience could have been better.

Delayed 4 hours

My seat reservation was gone they put me and my wife seperate seat. what is the meaning of seat reservation they can not keep without any explanation

Free cable

I was told that the doors close 15mins prior to takeoff. I was told that it's policy and there's no wiggle room. The door closed as I was approaching precisely at the 15min mark, which was frustrating. But even more frustrating was when I was on standby for the next flight and they waited until the last 5mins to close the door. It seemed like they were trying to make sure I wouldn't get a seat--and I nearly didn't. Why are some people worth waiting to close the doors for and others aren't?

Smooth, direct flight that arrived a bit early.

Not much room in coach. Felt tighter than other flights I've been on, both in width of the seats and in legroom.

I had tried multiple times to get a seat at the ticket counter and at the departure gate...when I was finally able to get a seat there were no aisle seats available...that was not helpful as I am required to get up every 1.5 hours and walk around the cabin because of health issues Beverage service was once and no snacks..I am used to this so brought along some snacks but it would have been nice to have peanuts and not only a cold drink but then some coffee.

On time

All the hidden costs

The seats were uncomfortable, over priced snacks, no foods.

The fact that Reclining seats are a upgrade is unexceptable . The price online to check in your bags change during a check in. I was charged more than what your website state. The check-in reservation is was rude and unwilling to correct a computer glitch . She stated that your software had no ability to override a mistake.

friendly attitude

$85 for two checked bags, many little issues along the way but got there safely

The crew was professional as well as personable. The flight was managed on time. Boarding is always a pleasure since I am a gold club member. But in general, American is trying harder and performing better than other domestic airlines.

Everything

Nothing

The only thing to like about my flight was Spirit was the cost of the flight availability, but in evaluation the cost just isn't worth it

Spirit does not participate in TSA Pre check, which wasn't communicated during my purchase, which caused me to almost miss my flight due to security. You are required to pay for drinks and food, but the quality is sub par and not worth the price. Seats do not recline , which is not great for a flight longer than two hours.

Quick boarding. Do not like the pay more for larger seat or exit row. Flight was uneventful. Staff on board very pleasant.

See above

Cheap

Lighting, seats.

We were delayed because of thunderstorms and our flight was canceled after a 3 hour delay. They had limited service out from Chicago and the next flight was not for another 24 hours. They made it up to us by rescheduling our return flight, but not before arguing with various people first. Overall you get what you pay for. Better than Spirit any day.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

All services where very good from check in to arrival In L.A.

There wasn't anything I didn't like.

New planes were more comfortable and I love the entertainment being free and with own devices

Basic economy should not be an option for mileage plus members

staff was very friendly and attentive

seats did not recline

Lady hacking and coughing directly behind me for 4.5 hours. Get some cough drops lady, seriously.

Due to security I got to the plane but they had closed the door so I could not get on the plane but the agent and her supervisor when out of their way to help me get on the next flight. I believe that the supervisor even stayed past her normal work hours to help me. Outstanding service!! I would not hesitate to fly with them anytime I can.

They cancelled on me.