Find Cheap Flights from Chicago to San Francisco (CHI - SFO)

Everything else OK.

Sat on the ground for a long time after boarding.

FINALLY American has up to date aircraft!!! Five years ago half the seatbacks and lighting on long distance flights didn't work. Swore I would never fly them again. They have redeemed themselves. nice aircraft

Inflight movie questionable. Couldn't figure out wifi entertainment options from inflight magazine ( over 60) and staff too busy to assist ( though didn't ask - just could see they had their hands full with beverage service). Would recommend video instructions after preflight safety video for tech unsavvy travelers. Also reminder on reservation to bring your own headsets and electronic devices.

I ordered and paid for food that they forgot to serve me. I had to go to the back to ask for my food. When I did they were rude about it. UA has offered a coupon for 50.00 that I can use if I fly with them again-- which would cost about 1000. No thanks, United. I'll fly with China Air.

In flight entertainment was great!

Everything was perfect. From boarding to exiting the aircraft. Don't know how VA could possibly do a better job!!!!

We were delayed and the crew was great.

The power outlets did not work and I need to charge to get some work done.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Having missed my scheduled flight, when I got on the later flight, we waited an hour on the tarmac to takeoff and 40 minutes on the tarmac in San Francisco for a gate. Basically three hours of sitting on a tarmac all day because gates weren't available. How can that possibly be? Do you not know the plane is coming? Terrible.

Due to the delay which caused us to miss our connection we had to get a hotel, which we had to pay for. It also caused me to miss work the following day.

The plane was freezing and made me very uncomfortable! I asked the flight attendant for a blanket and she told me no. Even though I saw some in first class.... I would have purchased one. It was very hard for me to fall asleep because of how cold I was. Comfort is one of the main things I expect in a 4 plus hour flight.

As I mentioned in my last comment I was seated at the back of the plane on over four and a half hour flight by the time the food got to me they had ran out that I mention that I'm a diabetic with high blood pressure so I have to sit and suffer for over 3 hours will never ever fly American again

tv!

babies crying

The crew was able to seat my husband and I together at the last minute as my husband has mobility issures

The crew seemed like they could care less about the passengers. Choice of either one snack bag of pretzels or a biscotti ~ very minimal. No headphones were offered for the movies.

I got an entire row to myself and the TV show selection was great! Overall, a wonderful experience.

comfortable seats

Getting home

The plane was old and there was no entertainment

Economy plus bulkhead

No nibbles with drink

Everyone working the flight was super friendly!

nothing

Seat back video and seat comfort. Snazzy night club lighting in the cabin.

For the occasional traveler, you're an outsider with low priority boarding and the typical add-on fees these days for everything from checked luggage to video selections to even a little bag of snack mix. The boarding issue has become a concern because of the problem creating by the airlines in their zest for additional revenue streams by now charging for checked baggage.

Again requested a window seat, but was given an aisle seat. Very large crew member rubbed his butt on me every time he passed by. Was again told I would have to check my carry on bag and again refused. No wifi available. Delayed departure.

it was a long flight had to pay to watch the televion