|Avg. Flight Duration||9h 15m|
|Flights Arrive in||Barcelona-El Prat|
|Flights Depart from||Chicago O'Hare International|
|Airlines||Aer Lingus, Delta, United Airlines, Brussels Airlines, Air Canada, KLM, SWISS, Lufthansa, Air France, Finnair, British Airways, Iberia, Norwegian, Turkish Airlines, American Airlines, TAP AIR PORTUGAL|
Pros: The entertainment system has been upgraded on planes I've flown on recently and is very good. Food is normal airline blah, no better no worse.
Cons: The crew are very fussy. Can't wear headphone on takeoff and landing whereas other airlines allow, They charge for alcohol so the drink service takes twice as long while they collect money/credit cards. Constant, constant, constant announcements. Impossible to watch a movie without some interruption. No, I don't care who is chief flight attendant in business class. Towards the end of the flight, they subject you to a charity video. You have to listen/watch. The inflight entertainment is interrupted (again) for this.
Pros: The staff are always lovley
Cons: They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss
Pros: Flight on time
Cons: Upon check in Dublin there was only one attendant at the check in counter in business class. Had seat assigned when I booked the flight and check in counter gave different seats so was not sitting beside my husband.
Pros: Crew and food is good...especially out of Dublin..
Cons: maybe get thicker seat cushion
Pros: Great crew and food! Loved the comfort.
Cons: The selection of movies could be better. There wasn't a lot to choose from.
Pros: Boarding time, and timely departure
Cons: Being on time
Pros: Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment.
Cons: I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats.
Pros: Crew was good.
Cons: N/A. No food was served due to turbulence which is uncontrollable.
Pros: Boarding process was smooth.
Cons: In flight service was disappointing.
Pros: The flight attendant was very sweet and helpful.
Cons: Every.single.time I take this flight we sit and wait for upwards of 30 minutes for someone to be available to park/unload the plane. The wait is so consistent it’s ridiculous.
Pros: Great crew
Cons: More legroom
Pros: Departed and arrived on time.
Cons: Legroom was minimal.
Cons: Cabin temperature was set too high that caused dryness
Pros: The connection time Mach very well。
Cons: I learned that 3 flight together long hours have no food been sever and we have time to get food from airport. Next time I will do better☺。
Pros: Great wheel chair service
Cons: Polite customer service agent
Pros: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Cons: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
Pros: Kindliness of crew
Cons: Impossibility to by drinks or did with bank cards
Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Pros: The crew was very cool
Cons: The food was ok
Pros: I like that the pilot to managed to take off in the snowy conditions and arrived our destination LA our time. The crew was amicable. That was it really.
Cons: I felt the plane was not very comfortable for a 5 1/2hr flight. I will not fly this plane never on transatlantic it just not cozy like big airbus or b777. Air Canada should invest in big planes if it want to cash out on the passengers connecting their pacific flights.
Cons: We had a 5:35 am flight and the plane was 1/2 hour late to gate. By the time it got there, we spent over 1 hour sitting at gate loaded up waiting for weather to clear. It was fine when it was supposed to be there. Therefore, this was not initially a weather issue. Our connecting flight is 12 hours after Our schedules flight. I have a 1 year old toddler. Customer service rep less than sympathetic personality.
Pros: The ✈️ and timing
Cons: Amounts of food is ridiculously little for someone who gets hungry fast
Pros: . The staff was and movies waa the only good part of the flight.
Cons: I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money
Cons: Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund.
Cons: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow
Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Pros: Nice people and good service
Cons: Not much
Pros: Good comfortable seat with extra leg room. Pleasant crew.
Pros: Smooth flight.
Cons: Seat a little cramped.
Pros: Awesome business class seat, or rather throne
Cons: Limited selection of movies
Pros: Responsive excellent crew.
Cons: Long waits to get to the bathroom. Plane dated.
Pros: Arrived on time
Pros: Spacious seating available/ snack/staff
Cons: No entainment
Cons: Any entertainment
Pros: Luggage space, comfortable seat.. huge plane
Cons: Big and unjustified dekay
Pros: The crew was great. Food was good for the most part.
Pros: The plane was on time and staff on the plane where nice
Cons: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.
Cons: Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!
Pros: The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful.
Pros: I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )
Cons: When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !
Pros: FA kept bumping into my seat waking me up
Cons: Return the 777 to 9 across
Cons: My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had
Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Pros: Everything! I never knew that Finnair was such a great airline.
Cons: Honestly, nothing could have been better.
Cons: Arrival to destination with 7 hours delay.
Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine
Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Pros: Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again
Cons: My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag.
Pros: The crew was great!
Cons: WAITING TIME TOO LONG---MAKE IT SHORTER AT HEATHROW
Pros: Boeing 777 seating is comfortable, other is not so much.
Pros: Every thing was ok
Pros: The food is very good in 1st class.
Cons: Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance.
Cons: The right was late in bi ti directions.long limes to check in.
Pros: Very attentive crew
Cons: No complaints
Pros: Good legroom.
Cons: Disorganized boarding.
Cons: To be honest, at least a glass of water could be offered
Pros: The best part was learning that we'll never fly with them again.
Cons: The flight attendants were dismissive. The food service was only offered half way into the flight for extra (not mentioned food wasn't included). They even charged for basics like water. There was no entertainment even though the tickets were supposed to include it...but at least they weren't 2 hours late on the way home causing us to miss the next flight.
Pros: Unconfortable seats,poor food,no cans of soda or bottles of water.No even close to business class.Clean ,new plane,nice attendants
Cons: We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail.
Pros: Beautiful new plane, decently comfortable and spacious seats for economy. In air movie selection solid - can’t go wrong with dumb and dimber EVER
Cons: No WIFI on long flights (which likely have business travelers traveling in the middle of a business day) is a very big No-No in 2019. Especially on a brand new planes there is no excuse, the pre ordering of food on the flight is a fine idea just ensure the all interfaces to book the flight makes this VERY clear that’s required.
Pros: They were more or less running on time and the crew were polite and helpful.
Cons: Change up the menu every year.
Pros: Friendliest Turkish crew I’ve had.
Cons: Inflight movie selection is fairly dated.
Cons: Seats are very comfortable! Very nice flight, crew, entertainment screens are large,
Cons: All good
Pros: NOTHING. Flight was canceled with no alternative.
Cons: Flying a plane to a destination.
Cons: Very good
Pros: Straight flight
Cons: How to check-in, had to many steps to find out which airline to login to.
Pros: We landed safely
Cons: Boarding was delayed at least a 1/2 hour so arriving was late. My luggage never made it on the flight so I am hoping it gets me to tomorrow however no guarantees.
Pros: On time, kind crew
Cons: Bigger seats
Cons: Todo bien
Pros: I would def use this airline again.
Cons: The only issue was they’re weren’t any outlets to charge your phone or laptop
Pros: Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again.
Pros: Clean plane, nice crew
Cons: No entertainment at all
Pros: Punctuality, service and confort
Pros: The tripulation are very nice people. The food is better last year. Is good.
Cons: The space between seats are small.
Pros: Don’t know, missed the flight.
Cons: No one around to help.
Cons: Flight was about an hour late taking off
Pros: The entertainment was great.
Cons: It was hard coming home since we can't bring any food with meat on the international flight coming back to the USA. Or at least the food I brought, a sandwich was not allowed because of customs. I can't eat the food that was offered. I'm glutten intolerant and dairy involerant. Not sure there's a whole lot to do about it besides buy prepackaged food that don't have meat, vegtabjes or fruit. Protien bars may have worked. We brought two bottles of water each from the terminal. I could have used more, even with the drink service. The flight attendants we're having thier own personal conversation while passing out food and ran by when it came to the final trash clean up. When I got up to use the facilities I tried throwing my trash away but was ignored by a crew member while she was resting.
Pros: Friendly and expedient crew.
Cons: When flying within Europe you need to pay for drinks, including water.
Cons: Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight.
Pros: Food were bad. Out of air condition
Pros: Amazing crew & comfortable seats.
Pros: I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!
Cons: The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class.
Pros: Crew was great
Cons: I actually can not complain
Pros: Great crew.
Cons: Seats could be better. But the delays in deicing the plane could have been handled better.
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