Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Pros: "N/A"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "It was a smooth boarding, flight and exit out of the plane."
Pros: "We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Cons: "Engine was super loud on takeoff - to the point where passengers were looking around worried that something wasn't right. Eventually it seemed to be switched off once we hit the clouds and we seemed to sort of coast quietly for a minute or so - also alarming to everyone judging by the non-verbal behavior that suddenly everyone was exhibiting. Then it came back on again but only at half the volume. Nothing was mentioned about it by the captain or crew so I spent the rest of the flight wondering if the engine was going to give out part way through the flight."
Cons: "An out delayed with one update from the pilot. Sitting on the tarmac with no AC for an hour."
Pros: "Flight attendants were absolutely amazing!!!!! They made the trip very enjoyable!"
Cons: "Food!"
Pros: "The crew was nice and very respectful to all the passengers."
Cons: "Comfier chairs"
Pros: "I was able to sleep for 2 hours of this 3 hour flight. But that was due more to my extreme exhaustion than any comfort the plane provided."
Cons: "The Flight attendant was rude and abrupt."
Pros: "Like being able to watch a film on my own device, two thumbs up!"
Cons: "Seats are small, snacks are tiny for a 2 hour flight. If you are hungry - buy a meal before boarding"
Cons: "Kayak should be ashamed to think that such a short international connection through ord would work. Shame shame shame. Never booking with you again."
Pros: "The price was better than spirit"
Cons: "We sat on the runway for some time but made it to Dallas on time"
Pros: "Plane did its job - got us from Point A to Point B safely. United Customer service dept in Chicago was helpful and cheerful."
Cons: "Entertainment system was out on the plane. Plane sounded old and rickety - lots of rattles and creaks."
Pros: "The people were all very nice. The plane was top-notch. Would definitely fly with them again if I had the opportunity."
Cons: "The flight was super delayed because Frontier was sharing a gate with another airline..."
Pros: "Crew was super nice"
Cons: "Delayed 3 hours, boarded and was told would be another 30minutes because of mechanical issues."
Pros: "We got delayed because the plane broke down. Everyone else got $100 credit, but I didn't because I booked through Kayak. Could you please give me the credit?"
Pros: "Fast boarding and that's the only good quality. No refreshments or snacks offered without a price tag included. Seats don't recline. Uncomfortable hard seats without any head rests for Support. Small tray tables that won't hold a laptop or drink."
Cons: "It's been 45+ minutes after landing that we have been stuck on the runway unable to dock the plane due to some delays. How Terrible is it that the pilot gets on the radio to say he has no updates or much information to give! People are antsy, children crying and this delays all passengers with other accommodations. Seems like there's no communication or organization from Frontier at all!!'"
Pros: "Easy"
Cons: "Shared my row with 500lb people and though two rows ahead of me had two empty seats I couldn't move to be comfortable. This beast of a woman couldn't put her arm rest down and therefore her body was smashing mine the whole time. It was disgusting."
Pros: "The crew had a great attitude and was able to make us laugh despite the fact that we were leaving late."
Cons: "The plane was dirty- there was balled up gum wrappers, food wrappers, and bites of food on the airplane floor. To make maters worse the carpet was already stained in multiple spots. My tray table also was dirty with sticky soda that had spilled on a prior flight. I was quite disgusted by the condition of the plane."
Pros: "Crew was nice"
Cons: "Charging passengers extra for carryon bags and certain seats is ridiculous. The majority of the plane was empty which means you could have just moved to a different seat (that would have cost $11 more) once everyone boarded the plane. There is really no purpose behind the additional charges and negatively impacts the experience."
Cons: "On flight from Tampa to Chicago nobody charged me for carry on,and on a way back they charged me 60 dollars,so,this is the last time to travel with Frontier"
Pros: "The cost of the flight was very cheap, which is nice when you are flying somewhere far like Chicago to California (usually one way can be over $200). The boarding process and crew were all very nice."
Cons: "You get what you pay for. The seats aren't the most comfortable and you don't have the best legroom. Also, pack light so you can fit everything under the seat and avoid extra costs. Good for some travelers, but not for everyone."
Pros: "They only had one plane, it was weather delayed at its previous airport, then it ariver with mechanical problems. Customer service promised me the flight would be leaving that day, it ended up being cancelled. We were at the airport for 9 hours before they cancelled which meant that rebook in a flight on a different airline cost twice as much and was difficult and could only be done for the next day. Customer service was useless. The gate crews are third party contractors and can't do anything because of frontier's policies. I reported them to Dept of transportation and they keep sending the response that they have too many complaints to respond to and they wI'll get to it eventually."
Cons: "Awful. Charges for everything. And terrible customer service and communication."
Cons: "Departing and landing was great I will fly again and again"
Pros: "Good flight and arrived on time."
Cons: "Wish seats reclined. Person with a cold next to me in flight was not fun."
Cons: "We were charged $50 for each of our checked bags! Also, carry-on bags are required to be smaller than what other airlines will allow."
Cons: "It's was delayed 3 hours didn't land till 3am. Was suppose to land at 11:30"
Pros: "I loved O'Hare more than DFW, people at DFW are rude and just a disappointment to humans, but O'Hare was so awesome!! (spirit airlines)"
Cons: "Dfw airport SPIRIT AIRLINES CREW."
Pros: "The fare is cheap. The airplane(s) are new and mostly clean. The crew were very friendly, though, my interaction with them was limited at best. If your only concern is price, this is a good choice, but plan ahead and know Spirit's checked and carry-on bag fees (and all the other fees, such as printing your own ticket.)"
Cons: "It's Spirit Airlines. I arrived at my destination in once piece. Nothing was over-the-top good or bad. The seats are smaller than traditional. With additional bag fees, the pricing is very similar to other airlines. The seat backs are very thin and as long as there is not an energetic child behind you jumping from seat to seat (There was in my case.) this isn't much of problem. In short - I didn't die."
Pros: "Not comfortable seats, but hey it spirit. Flight was hot!"
Cons: "Too hot"
Cons: "The pricing for baggage is not clear and consistent on website."
Pros: "Cheap tickets"
Cons: "Waited to get off the plane for 25+ minutes without moving."