Boarding seemed smother than usual. I had an issue with a large back pack that wouldn't fit in the overhead due to a smaller plane travelling to Houston from Des Moines, Flight attendant was extremely helpful as it was expensive camera equipment and was able to stow it so that i didn't have to check it at the door. Most appreciated their sensitivity.
Boarding was very easy , no long line , trip was on time .
Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad.
The crew did a good job with the sick woman.
Communication about a shot delay was clear and helpful! Very professional and kind with a tiny bit of humor, which was refreshing!
Pretzels were a little stale!
Fligth were on time
My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today
Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently.
Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time.
Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful
Seat are a little bit too close together. But overall very comfortable
4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!
The crew were very kind and helpful, going above what was needed!
Movies, clean, efficient
Paying of my small Checked bag
AA flight was relaxed and smooth, crew was respectful and warm can’t think
Can’t think of anything I didn’t like
The bag search was very thorough and many employees were wearing their Peru jerseys under their uniforms.
Everything else. Flight was delayed almost four hours with no explanation. Received multiple calls from Avianca but all in Spanish until fifth one in English hung up once we confirmed we understood there was a delay. Staff communicated different directions. Only one cafe to wait in. Substitute breakfast served was underwhelming. Plane was incredibly dated with life vests strewn about/not tucked away. Upon deboarding, incredibly unclear that we had to completely exit and go back through security, meaning we had no time between flights for the restroom or to buy water.
No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage.
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