The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
Crew was very kind and apologetic for delay.
Delayed 2 hours and forced to deboard when I can drive in 3 hours.
Entertainment, and leg space.
the comped hotel
Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.
flights delayed overall
service. flights were delayed and they said there was nothing they could do
Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!
Excellent piloting and cabin crew.
Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again.
As poltronas estavam OK.
Good service, more leg room than American Airlines.
Everything was good.
Cincinnati Cinci./N. Kentucky (CVG) United States
Traverse City Cherry Capital (TVC) United States
|Flights Arrive in||Traverse City Cherry Capital|
|Flights Depart from||Cincinnati Cinci./N. Kentucky|
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