Find Cheap Flights from Cleveland Hopkins Intl to Fort Myers SW Florida Intl (CLE - RSW)

I like everything nice people fast operations reached on time to destination.

Did not feel like cattle

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

I got more than I bargained for. On a short flight (2hrs), I don't need frills. Everything worked, crew was professional. Price was excellent. Paying for extras doesn't bother me, but I understand it's a concept that many people need time to get used to. I'd way rather pay for my carry-on or even water than to have to subsidize the cost of yours.

Friendly staff! The prices were great!

Very difficult & was not able to pay in advance for luggage!

Pleasantly surprised. Trip was marred by alcohol service to people who were obviously already under the influence and disruptive to those of us around them.

Our checkin went smoothly and got good seat assignments.

Our boarding pass directed us to gate A9, but when we got there other flights were leaving there. No one was around to redirect us. We had to figure it out ourselves to go to gate A14. Also the beverage cart was out of gin.

Hmmmm. I liked that there was no layover.

Ridiculous fees for carry-ons and checked luggage alike. Boarding process was a zoo. Seats were tolerable but not comfortable. The ticket price savings were more than erased by the other fees. Sorry, but I'll only fly on Frontier again if there's no alternative. Other mainstream carriers are more straightforward in their pricing, more comfortable, and at least offer a complimentary beverage on longer flights.

no TSA recheck, The flight was late nearly 1:45 mins..frontier does not manage schedules well....

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.