Find Cheap Flights from Cleveland Hopkins Intl to Fort Myers SW Florida Intl (CLE - RSW)

I like everything nice people fast operations reached on time to destination.

Did not feel like cattle

Bigger seats and more leg room than I was expecting and on time!

On time

Confusing baggage pricing

I got more than I bargained for. On a short flight (2hrs), I don't need frills. Everything worked, crew was professional. Price was excellent. Paying for extras doesn't bother me, but I understand it's a concept that many people need time to get used to. I'd way rather pay for my carry-on or even water than to have to subsidize the cost of yours.

Friendly staff! The prices were great!

Very difficult & was not able to pay in advance for luggage!

Pleasantly surprised. Trip was marred by alcohol service to people who were obviously already under the influence and disruptive to those of us around them.

Our checkin went smoothly and got good seat assignments.

Our boarding pass directed us to gate A9, but when we got there other flights were leaving there. No one was around to redirect us. We had to figure it out ourselves to go to gate A14. Also the beverage cart was out of gin.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Hmmmm. I liked that there was no layover.

Ridiculous fees for carry-ons and checked luggage alike. Boarding process was a zoo. Seats were tolerable but not comfortable. The ticket price savings were more than erased by the other fees. Sorry, but I'll only fly on Frontier again if there's no alternative. Other mainstream carriers are more straightforward in their pricing, more comfortable, and at least offer a complimentary beverage on longer flights.

no TSA recheck, The flight was late nearly 1:45 mins..frontier does not manage schedules well....

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

I was completely impressed with the courteous efficiency every step of the way from every Spirit team member - the counter agent in Cleveland, gate agents, crew and counter agents in Fort Meyers were helpful and went above and beyond. The service did not feel bare bones.

Everything else about the flight felt like I was settling, and the luggage fee felt higher than other airlines that ask you to pay for baggage.

Smooth ride/ on time

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

No food or entertainment. Seats do not recline. Otherwise crew and flight very good.

We were a half hour late in boarding and no explanation was given until we actually started boarding. A simple explanation would have gone a long way for considerate customer service.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase