The leg room in the emergency rows made it comfortable. I had to pay $29 extra each way to sit there, but it was comfortable nonetheless.
My luggage is ruined. It was dripping wet so much that there was a puddle on the belt after I picked it up. The handle was ripped away from the bag and is beyond repair, and the hard plastic liner inside is now in about 400 pieces. The ticket agent at the Ft. Myers airport was rude and somehow manipulated the scales so we had to pay even more to check our bag. The scale numbers kept changing and going up right in front of me, even though the bag was sitting completely still on the scale. I will never fly Spirit Air again. There was no question about what luggage we would be taking during initial booking, which meant we had to pay even bigger fees during check in 24 hours before our trip. It's also unbelievable that they don't even offer water to their customers during a 2 and 1/2 hour flight without charging $3.00. The fare was way more than if I would have just booked with a more reputable airline.
The flight crew left an overhead bin open during takeoff!! And it was over an exit row. This airline is pathetic in so many ways. Minimum $3 for anything to drink, even water?? Seats hard as a rock. Aweful experience
The friendly service!! It's always nerve-wracking for me & they were friendly & helpful from the check-in process to saying good-bye! The rates are wonderful too! A little disappointing that the rates went up for checked bags :/
Rates went up for checked bags since my flight JUST LAST WEEK! "/
Website to difficult to use. Couldn't get a seat. My Dad bought the ticket and I couldn't get on the website even using his name. Took 50 minutes to get our bags in baggage. Coming to FL our flight was delayed 6 hrs because we didn't have a crew. You guys are clueless
Didn't like all the extra charges!!!!
Didn't like unprofessional ticket agents and flight attendants. (not good to have panicky flight attendants in turbulence)
Didn't like the three hour delay getting home
Sodas were $3!!
Late. Flight was more than 1 hour late. Crew said it was b/c flight from LA to Cleveland was delayed due to mechanical issues and that put flight from Cleveland to Ft. Myers behind. This made our return flight to Cleveland late. Interestingly this was the same issue with our flight from Cleveland to Ft. Myers. Issue with plane in LA. We didn't get notification that flight was late until we reached the gate.
Feeling like cattle on a flight delayed 2 hours, in uncomfortable seats and waiting nearly an hour (at 1:00 AM) for luggage to arrive at the carousel. this all translates to getting home at 2:00 AM with a back ache.
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