The fee for printing a boarding pass was a complete surprise. Wasn't mentioned anywhere in the confirmation emails I received. Flight boarded late THEN sat in plane a long time for no apparent reason before taking off
My flight attendant's name was Karen. She was effective, efficient and enjoyable to listen to. After asking all who were sitting in the emergency exit seats, she clearly explained to all seated in those seats, exactly how to operate the door in the event of emergency.
In all of my hundreds of flights, I have NEVER had a more clear explanation of the operation of the exit. It bears commendation!
The exit row seat I sat in did not recline as I thought it might. Don't think it was noted in the seat selection section. The flight was too short for me to even look at what was available for purchase. Lastly, if there was any entertainment/audio available, I was not aware of that.
Overhead storage was big enough for larger carry on luggage. Direct flight from Bismarck- no running to catch connection. Staff were nice. Large aisle was nice.
Seats didn't recline. Paying for soft drinks. Little leg room. Paying to select your seat. Paying for overhead storage (but it certainly kept the number of overhead spaces available for those who paid)
I will never fly spirit again.
When booking my flight through cheapoair I thought I had found a deal. After checking in I not only had to pay another 30$ in fees, but also had to pay 20$ each way for my carry on, and 20$ each way to "reserve my seat". Needless to say I ended up paying an additional 273$ that I was not anticipating. You'd think I could have had a complimentary beverage while on board paying that much but that would cost you too much.
Not only will I never fly spirit again but I will also be communicating my experience with friends and family, encouraging them to do the same.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
You should let people know you do not participate in TSA precheck. We arrived expecting to go through precheck and were advise you do not participate. Could have missed our flight having to wait in two lines.
Why do you not participate in this program?
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