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CLJ - JAX

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Cluj Napoca (CLJ)
Jacksonville
Tue 5/18
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Top airlines flying Cluj Napoca to Jacksonville

Scores according to KAYAK customer reviews

7.9
Turkish Airlines
Overall score based on 23,112 reviews
7.8
Boarding
7.8
Comfort
8.2
Crew
8.0
Entertainment
7.9
Food
Airline reviews

Pros: "The crew was great and friendly"
Cons: "How can you ran out of wine on a flight"

Pros: "Great experience, beautiful people, always smiling ant there to help you."

Pros: "nothing"
Cons: "nothing"

Pros: "crew"
Cons: "delayed flight management"

Pros: "Everything was great."

Cons: "Nice and smooth journey"

Pros: "Everything was fantastic"
Cons: "Prices please low and cheaper"

Pros: "We arrived in Athens eventually"
Cons: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Pros: "The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that"
Cons: "Nothing comes up to my mind"

Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Pros: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Cons: "No inflight entertainment even for business class passengers."

Pros: "Service from the crew at boarding and during the flight"
Cons: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."

Pros: "The food was good!"
Cons: "I wish there was more legs room - 11 hours it iss long time to stay in one place"

Pros: "The entertainment, the food, the free wine."
Cons: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."

Cons: "5 layers of security check for us bound flights. Group A, B, C & D almost boarded on the same time. Food was horrible."

Pros: "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."

Pros: "Wheelchair passengers should like any other flight have gate to gate service."
Cons: "Wheelchair service. Very poor"

Pros: "Low engine noise and vibrations. Temperatures were comfortable"
Cons: "Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children"

Cons: "I like everything"

Pros: "Friendly staff"
Cons: "Narrow seats"

Pros: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Cons: "No subtitles in foreign languages"

Cons: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"

Cons: "No entertainment at all"

Pros: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Cons: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."

Pros: "Friendly and attentive staff. Timely take of."
Cons: "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."

Cons: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Pros: "Nobody wants to sit on a plane for 10-14 hours but Turkish airlines made it enjoyable! Excellent customer service. We had plenty of beverages, sleeping kits, a wide range of entertainment on the screens, and they had my vegetarian meals ready. Always friendly and helpful."
Cons: "If there was about a foot more legroom, that would be awesome! But I would probably have to pay for first-class to achieve that. ;-)"

Pros: "Old school service and amenities"

Pros: "The food is imazing"
Cons: "40mins rotar"

Pros: "Crew was very helpful and nice."

Cons: "Flight was canceled and I missed all subsequent connections"

Cons: "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Pros: "Crews attitude, professional behavior"
Cons: "Not enough leg room in economy class"

Pros: "Everything"
Cons: "They don't speak very well English"

Pros: "The Lounge is the hands down best lounge on the planet. Service on the plane is great, the entertainment options are better than most (including live tv)."
Cons: "Flight and Baggage delay"

Pros: "I liked food and service"
Cons: "Boarding"

Pros: "Liked the strong team from the Captain's handling of plane to the cabin crew service and food."
Cons: "Confusion in Istanbul about connecting flights due to Turkish time change."

Pros: "very nice and friendly cabin crew that gives a great service. many new movies , music.. etc..very good entertainment! the seats are comfortable. the food was taisty"
Cons: "the bording took too long"

Pros: "We flew a B777-300 on a 1 hour flight, a very interesting experience!"
Cons: "Boarding was not announced anywhere, it just started after people got up. Beware of this idiosyncrasy if traveling in Turkey. This has happened to me before."

Pros: "It was a pleasant experience,"

Pros: "Great great great"
Cons: "Never been better than this time. Usually turkish is the best and i allways travell with turkish and i feel safe and co fortable"

Pros: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Cons: "The flight itself was delayed, the boarding was a disaster waiting an hour in a closed off area with little air-conditioning and zero amenities, the plane uncomfortable and the entertainment system was a joke. To be honest I was surprised because I enjoy flying Turkish, it's an excellent airline with great service. This flight was a disaster"

Cons: "the connection in Istanbul was short (around one hour), which created the following problem: the 1st flight had to wait 20-30 minutes for the landing permission, and this made us running and rushing to the connected flight. The landing permission was delayed not because of the weather conditions, but because of a long line of aircrafts that came to Ataturk airport at the same time. Therefore, it is kind of Turkish Airlines blame."

Pros: "Definitely would recommend Turkish airline Great experience overall"

Pros: "great food"

Cons: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."

Cons: "Excellent service"

Cons: "Absulotely nothing."

Cons: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."

Pros: "Crew was fantastic!"

Pros: "Entertainment"
Cons: "Boarding process and food"

Pros: "Fabulous Stuart’s."
Cons: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."

Pros: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Cons: "There is no inflight entertainment on these flight but I brought my own."

Pros: "Very good customer service on flight. Love the way they treat their customers."
Cons: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."

Cons: "They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow."

Pros: "The crew was very nice and efficient, even though there seem to be only two of them."
Cons: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."

Pros: "The crew was very responsive. The dinner food was good."
Cons: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."

Pros: "Everything was amazing. I didn’t like the part where my luggage was lost and I still have no idea when or if it will ever be found."
Cons: "Having my luggage arrive at my destination with me."

Pros: "The crews are ok; hard working . Seat are comfortable too."
Cons: "I think that’s almost."

Cons: "The temperature was too warm. With a full plane there is a need for more air circulation. The selection of movies was old, there weren’t enough new movies."

Pros: "Short flight, snacks, timely take off and landing."

Pros: "The flight was on time. The cabin crew was helpful and very friendly and the food was the best we have recently had on an international flight. The entertainment selection was enormous and spanned the realm of all venues."

Pros: "The food and drink were the only two enjoyable moments of this flight."
Cons: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Pros: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"

Cons: "Lost a whole day and a half of vacation!"

Pros: "We had a very short connection as a result of a long delay in our flight from Athens to Munich. Lufthansa held the gate open and helped us get on board tom our flight to Chicago. The plane was big, roomy and the seats were comfortable. There were adequate number of toilets so people didn't have to stand in long lines. The crew was very friendly in an efficient way, not like in Asian airlines where the passenger gets coddled. I particularly appreciated the serving of water/juices every so often to stay hydrated."
Cons: "They could have made the transfer easier by having a trolley to move us instead of having us run through the airport. I am 70 and have had both knees replaced. While I can walk just fine, running was very difficult."

Cons: "TV screens were old. Its response to the touch was iffy. It used to detect the touch point correctly sometimes but not other times. Often it took quiet some time to read and start something of my choice, which was quiet frustrating."

Pros: "at RDU after they missed to notify me in time, they were very nice to find me the fastest route on the next day, not miss my whole conference . They give me food vulture also. most of the flying attendances were really kind under my travel, except on the MUC-IAD plane"
Cons: "They didn't notify me in time on a delay and didn't suggested a different route. Therefore I was able to flew just the following day as my connection to the oversea flight was more then an hour delay. It happened with me flying to Budapest, and also flying back from Budapest. Make you better understand, that does it mean for me: in Budapest I missed the first part of my conference, and with the flying back one day later I lost one payed work day. As I have family in Budapest I decided to stay for the night there, and not at Munich, but just rescheduling my flight and providing me a taxi drive was so complicated, that it took two and half extra hrs at the airport, Also Lufhansa put me in my rescheduled back trip the MUC-IAD flight on the 45C seat, what was the worst seat on the plane. Not just that. When they have plenty of empty seat in all of the section, and they wanted to sell it the economy plus seats for more than hundred dollars, I mentioned to the fight attendance my misery ,and how I don't like the seat what I got, and she laughed on me, and I heard her telling her colleagues,this kind of funny way as they were behind me. That's no how they need to treat passenger, Also on flying back they didn't react fast, and they missed to put me on the Frankfurt plane, what could be an alternative route, on the same day, instead they sent me desk to desk."

Pros: "Pleasant flight all around."

Pros: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
Cons: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."

Pros: "Excellent crew and service on board."
Cons: "Airport boarding staff have room to improve in customer care."

Cons: "Wuality"

Pros: "Mid night snacks were treats!"
Cons: "Breakfast was not god at all. It was dry and tasteless. It didn't have much options for good movies."

Cons: "Didn't happen yet."

Pros: "Comfort"
Cons: "Food"

Cons: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."

Pros: "The crew did a great job. It was a little slow to board and disembark but again I'm pretty sure it was the people."
Cons: "One of the crew members at the airport said I had to check my bag but a woman with a bigger bag went on the flight with out having to check her bag. The people flying to Cairo are horrible. Rude, disgusting, disorganized. Took forever to board and disembark the aircraft. If I didn't have to fly to Cairo for work I would never take this flight again in my life. Not much you can do as an airliner though, maybe just warn the tourists about the flight."

Pros: "Staff on board was cordial und Wunderbar"
Cons: "Handle on wife's Travel Scoot was slightly bent but it still works."

Pros: "we flew United"

Pros: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Cons: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."

Pros: "The pilots were very good as always"
Cons: "1 there was a baby screaming for about 5 hours next to me and the crew didn't do anything to help calm him down. I couldn't sleep or watch tv, neither my neighbors. Food: they served food without any drinks. I had to wait starting eating for another 10 min when they served water. Entertainment: there is no Russian language as an option."

Pros: "Food. The seats were comfortable."
Cons: "Boarding by row would have been better. All of economy boarded at the same time."

Pros: "Food was just OK. Crew was nice."
Cons: "The München terminal by the gate has two antic wending machine that work only with cash. Nothing around once you pass security in that part of the terminal. Internet wasn't working either. Poor Germans, they lack ideas and money.... Then the plane had issues, we left 2 hours late because some Computer on board malfunctioned. Many people lost the connecting flights. Overall, I will avoid this airport, and flight path in the future."

Cons: "The food was not very good even for airplane food-- couldn't finish my chicken even though I was hungry!"

Pros: "Very comfortable"
Cons: "Delay"

Pros: "everything was amazing,i love this airlanes end every year fly with them! Thanks!"

Cons: "Nothing"

Pros: "Food & Entertainment were OK"
Cons: "My seat was 32C , me being disabled (wheelchair). My wife seat was 32 A and was DEFECTIVE. It could not be lowered towards the back, actually it has only the fixed position (all the way up). The lady from the seat before my wife's (31A) was lowering her seat ALL THE WAY. my wife protested, the crew tried unsuccessfully to adjust my wife's seat. Finally, instead of considering my condition and relocating us to some other seats (there were several free on this flight), the crew's lead stewardess (Friederich ?- I could not read the label, she kept it under her jacket) decided to upgrade that couple seats by moving them into the Business Class."

Pros: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Cons: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."

Pros: "The crew was very nice"
Cons: "My suitcase did not arrive with me at Dulles. It should come today."

Pros: "I appreciate the taxi, in Munich airport, to my next connection."
Cons: "I disliked the late departure."

Pros: "Great service. Smooth flight, take off and landing."
Cons: "Cramped seating."

Pros: "Most everything"
Cons: "Flight left an hour late and with no explanation"

Pros: "Good flight attendants"
Cons: "Uncomfortable seats"

Cons: "Entertainment - when compared with other airlines, very few movies available."

Pros: "Thanks"

Pros: "This was a very new plane and had extra leg room even in coach."

Cons: "staff in charge of luggage weight at the Muritala Muhhamed International Airport Lagos need retraining because their attitude may discourage passengers. My experience was so bad that when I needed to use the bathroom and the head of the staff at boarding told me the plane was boarding soon and I could not go. I found this very ridiculous"

Read more about Turkish Airlines
COVID-19 information

Safety measures for airlines flying from Cluj Napoca to Jacksonville

Airlines flying from Cluj Napoca to Jacksonville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Cluj Napoca to Jacksonville

Mandatory masks

Masks required on board, masks provided on flights from Cluj Napoca to Jacksonville

Social distancing seating

Middle seats unavailable to book on flights from Cluj Napoca to Jacksonville

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Cluj Napoca to Jacksonville

Book cheap flights from Cluj Napoca to Jacksonville

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10/6
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22h 00m
CLJ - JAX
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18h 05m
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17h 20m
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10/6
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Turkish Airlines
38h 25m
CLJ - JAX
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Turkish Airlines
19h 50m
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