Exceptionally clean gate area and aircraft. Professional and friendly gate crew as well as flight crew. Well treated as a passenger. Genuine.
Clean plane. Friendly staff
Worst selection of movies.
Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!
Liked how many bathrooms were on board and amount of water served. Lots of entertainment selections!
I wish there would have been additional snacks or candy available for purchase. That being said, I was delighted with the drink service-I always had water available which was much appreciated!
Good crew, liked the food and service. Better aircraft interior.
Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets.
- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins
Comfortable and enjoyable.
Buses didn't fit all people after landing.
Efficient and reasonably comfortable.
The drinks are absurdly overpriced. And I don't mean the alcoholic ones.
There was a slight delay, but the flight was easy and comfortable...enjoyable!
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