Daily cleaning, installation of cabin HEPA filters on flights from Curaçao to New York John F Kennedy Airport
Qatar Airways and JetBlue have all waived their change and cancellation fees on flights from Curaçao to New York John F Kennedy Intl. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Trip was on time, smooth and watched part of the football game."
Cons: "Too many people with big bags on the overhead compartments. Took a long time to disembark."
Pros: "I liked nothing"
Cons: "I didn't like anything"
Pros: "On time"
Pros: "In the overall trip was pleasant. Boarding was efficient as it can be. Thanks for having the fly-fi because my screen setup wasn't working so I was able to access my amazon prime account. Great staff and safe trip."
Cons: "The delay sucked. Not sure what caused the delay but definitely making it home much later than I wanted to be. Unfortunately, the was using didn't work even after the reboot. I"
Pros: "On time. Even early!"
Cons: "Great smooth piloting of aircraft. Safe and efficient."
Cons: "I don't think I should have to pay for headphones. I don't have to in Brazil."
Cons: "No complaints"
Cons: "SFO organization and signs"
Pros: "On time, no surprises and pleasant staff interactions"
Pros: "We pulled out a few min early and arrived 40 min early! Was great. Very smooth trip. Wifi very good compared to other airlines."
Cons: "A woman at the gate made me check my bag even though I know it fits in the overhead compartment because I do it all the time. We landed late and I had planned on not having to wait for luggage, so this was disappointing."
Cons: "The delays"
Pros: "2 hr delay very rushed boarding"
Cons: "C above"
Cons: "No real food options"
Pros: "Low fares. On time departures and arrivals."
Cons: "Americans today travel with hand luggage and duffels which should be in the hold as ticketed baggage. This practise delays boarding, delays disembarkation, makes the aircraft top heavy in takeoff and landing and creates 'pop open and drop' type accidents. Nothing larger than a purse should be allowed as hand carry."
Cons: "No free headsets"
Pros: "The service, the way they all dress so professional"
Cons: "Can't think of anything"
Pros: "Everything was perfect!!"
Pros: "early boarding"
Cons: "cold airm no relief"
Cons: "checking in was a bit of a mess not enough staff to put the people into a distinct line and efficiently process"
Pros: "We arrived 20 minutes ahead of schedule !! Amazibng"
Pros: "On time"
Cons: "tooo late arraival"
Cons: "Schedule delay by more than 2 hours"
Cons: "Attitudes of employees on plane, conditions on plane, delays, rerouting, Horrible and will be writing a letter!"
Pros: "With the 3 hr delay for weather, I appreciated the snack boxes and water provided at the gate."
Cons: "more food maybe?"
Cons: "The baggage handling by ground staff in grenada was terrible. They broke my jams and jellies and I'm off to Russia for the next two years . Very disappointed!!!"
Pros: "Great staff, 4 extra inches of pitch and TVs for the kids"
Cons: "Wifi has been pretty spotty lately."
Pros: "Made up some time after a long delay."
Pros: "Sleep masks"
Pros: "On time."
Pros: "They accommodated a better seat than my aisle one."
Pros: "More legroom than the competition."
Cons: "No priority boarding without buying the option as part of a larger, packaged group of options. Tickets are also slightly higher than the competition, so you get that for which you pay."
Pros: "Efficientcy, gracious, helpful dealing with luggage"
Cons: "Nothing much."
Pros: "friendly personnel"
Cons: "boarding was chaotic. late takeoff."
Pros: "Favorite airline - blurs the line between coach and business class."
Pros: "JetBlue airways is always great."
Cons: "no wifi the entire time"
Cons: "Extremely long wait for luggage"
Cons: "They never charge for luggsge"
Pros: "I EVENTUALLY got to my destination."
Cons: "I was scheduled to arrive in Tampa from Syracuse by JFK at 1am. After delay after delay after delay...I finally arrived at 350am. I had a full day planned for the next day and was an absolutely zombie the entire day. I didnt get to my actual bed until almost 5am. Ruined what was supposed to be a really nice day before a family wedding. I'm really bummed out and i'll never fly jetblue again."
Pros: "I love you Jetblue . Fly them all the time. Peter"
Pros: "The friendliness, attentive, and the prompt customer service."
Cons: "Free Wu-Fi service. I wish it can offered in the near future"
Pros: "The People who works in the front desk are excellent"
Cons: "Why sits has that foot supporting????? Very uncountable, I can’t stretch my legs"
Cons: "Bag arrival time. It took almost an hour for the bags to arrive.?"
Pros: "thank you for the patience you have with passengers and children, very grateful thousand thanks Avianca"
Cons: "No problem"
Pros: "Flat seat in business"
Cons: "2:30 hrs delay due to technical, not much info provided unless you ask , outdated movie list and entertainment"
Cons: "We wait like 40 minutes to take off"
Cons: "Retraso de 1 hora y 30 metidos en el avion antes de despegar a New York . El aire del avion Pesimo. Nos esatbamos ahogando co el calory sudando."
Pros: "Boarding was efficient."
Cons: "Everything was good."
Pros: "Everything and everyone was nice."
Pros: "THAT i ACTUALLY MADE IT HOME"
Cons: "AVIANCA DID NOT HAVE ENOUGH SEATS TO ACCOMODATE ALL THE TICKETS THEY SOLD. MY ENTERTAINMENT SCREEN WAS BROKEN, MY RECLINING SEAT WAS NOT WORKING PROPERLY & MY TRAY TABLE WAS NEAR IMPOSSIBLE TO CLOSE AFTER BEING OPENED, SEATS WERE EXTREMELY CRAMPED AND TIGHT. THE MEAT IN MY MEAL WAS HARD"
Cons: "El avión era viejo estrecho y no tenía cómo cargar el celular"
Cons: "They oversell tickets !"
Pros: "Everything was good"
Pros: "The seats were very comfortable with a fresh package of pillow/blanket and earphones waiting for us. A free meal, and snack. The take-off and landing were timely."
Cons: "The bathroom was the worst I have ever seen. Old urine splattered on the seat (it had to have been left uncleaned from an earlier flight). There was no soap, The floor as still wet from urine and tp was still there. I was disguisted. Also there were only one bathroom in the back of the plane, which must have been a way to get more available seats. If other airplanes take that tactic, I'll stop flying altogether."
Cons: "Space between chairs was nonexistent. Everything was simply to small. They took 1 hour to took off without telling us why."
Pros: "Nice company."
Cons: "The boarding process at El Salvador was a mess. People was not organized at all."
Cons: "Was rerouted through bogota and ended up taking 2x as long"
Pros: "Same as above"
Cons: "They send me to Honduras stead of NY, I paid for a direct fly and I had to fly to Honduras and then NY ."
Pros: "Comfort Seats Service"
Pros: "Perfect, thank you again, god bless you"
Pros: "Check in 2 luggages for free very flexible"
Cons: "Always a problem with flying avianca"
Cons: "... I don't eat red meat ... ... the pasta was good but then the second snack was only egg sandwich and bacon.. I wish they had one with no bacon for the non meat eaters . I'm actually allergic to red meat . :("
Pros: "I had a rough time due to stomach problems."
Cons: "When I asked the attendants for some medicine to help my stomach, they replied they were prohibited from giving medicines to passengers. Since they are not doctors, I understood their point of view."
Pros: "Everything is Excellent"
Cons: "different non-meat option"
Pros: "Everything was spot on. Great creature comfort."
Cons: "The charging USB didn't work and neither did the headphone jack."
Cons: "Old movies needs updates"
Pros: "I slept all my way to NY"
Pros: "To be early in our come back to home. Thanks."
Pros: "On time! For depart very entusiastic cruw! And a good number of male servers that is great Than you"
Cons: "Boarding was late. The airplane was to warm."
Pros: "Friendly and on time!"
Cons: "Seat would not go back."
Pros: "The service, the food, the various movie selections."
Pros: "Preference to travel with kids"
Cons: "The atención"
Cons: "Can not get the upgrade usually!"
Pros: "compared to other airlines there are no complaints"
Cons: "Food and entertainment"
Cons: "There was not much entertainment. And just like the food, no choices of programs."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Cons: "Copa change our flight to 5 hr layover with no options and panama airport is not comfortable to be there for that many hours unless you pay for the lounge $48 p/person and only 30 mins free wi-fi so very inconvenient. Also that airport closes the gates that are not been use so no one can sit."
Pros: "The crew was amazing!"
Cons: "I think everything is ok right now."
Cons: "Thank you"
Pros: "Smooth boarding"
Cons: "Luggage pick up"
Pros: "Demora para subir al avión"
Cons: "Demora para subir al avión"
Cons: "Crew was not friendly"
Pros: "Good service"
Pros: "Tve food os good"
Cons: "The fly EXCELENT"
Pros: "Entretenimento, tripulação cordial e malas chegaram corretamente."
Cons: "O raio-x antes do embarque foi muito tumultuado. A comida não estava muito boa e como sentamos no final só sobrou uma opção. Não tinha cobertor para todos e nem travesseiro."
Pros: "They offer food and free alcohol. This is not common any longer in the US."
Cons: "In Panama City during a layover, we had to go through security a second time."
Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."
Pros: "On time departure, staff professionalism, service"
Cons: "Boarding process in terms of travelers blocking boarding lane for other travelers to board. An announcement has to be made several times for travelers in groups 2 through 5 to remain seated and not block boarding lane."
Pros: "I liked everything. Excellent service, friendly crew, very good food, well informed, been travelled with Copa Airlines for a few years now n will continue with them on the future. Great job guys. Thanks"
Pros: "I've never had a flight that was late with Copa."
Cons: "Crew was not friendly"
Pros: "Me gustó todo, el menú para vegetarianos y demás la amabilidad de todos, el vuelo puntual y bastante tranquilo"
Cons: "Todo estuvo súper bien"
Cons: "There was a second security check right at the gate, which we were not warned about at all. I had bought a bottle of liquor in Colombia and they would not let me get on the plane to NYC with it. Luckily I had a large shopping bag that I got from the gift shop in Colombia, so I was able to dump everything that was in my nylon tote into that shopping bag and they haphazardly wrapped my bottle in one of my sweaters and checked my tote. The employees said this was a new policy in Panama City, but many other travelers were confused. Passengers should be warned!"
Pros: "To do bien To do muy. Muy Bueno"
Cons: "To do"
Pros: "Overall comfort and attentiveness of staff is hard to beat elsewhere."
Cons: "Everything was fine with this trip;"
Pros: "An airline that still allows 2 free bags, gives you a full meal even early morning flights. Definitely will travel with Cops again."
Pros: "Excellent service from beginning to the end awesome job"
Cons: "They canceled our flight without notice, did not help us find a hotel or another flight and offered us a flight five days later in a foreign country. I am an American from USA and we should cut all contact with COPA airlines immediately."
Cons: "The fact that you do not allow water in the waiting area at the gate after passing the first security check is utterly ridiculous! if you want to enforce that policy you should provide free water at the gate. it was overheated and crowded to the brim and my wife went to get water after having gone through the second security check. She paid $10 for 2 bottles of water at the stand just before the gate and when she tried to come in again they did not allow her to go through... really a ridiculous situation!"
Cons: "Not only were we not told in advance that we'd have to go through security again in order to sit in the gate area, but we weren't allowed to bring in beverages we bought right next to the gate and there was no bathroom in the area we were being held before we were boarded. You'd have to go through security again. Also, the security guard accused my tall, black, injured, elderly father of being suspicious because he was sweating in spite of the fact that she wouldn't let him drink water unless he left the gate area even though he was injured. Never flying Copa again and never going to Panama again, not even for a layover."
Pros: "Arrived at the gate about 1 hour before departure due to heavy traffic. Attendant was pleasant and did a quick checkin."
Cons: "When you select the meal options in advance through the Copa Airlines site the phrasing of those ptions is not very clear and I was stuck with a choice I didn’t want (“meal with fruits” - it was pretty confusing in English or Spanish - while I assumed perhaps the dessert items would be substituted with fruit, instead they brought me a pretty mediocre fruit platter). They said there was no way to change this. Copa airlines personnel at Panama airport actually were kind of rude about it."
Cons: "I did not like those seat in the middle . They are very"
Pros: "i dont know because i stills waiting for it!!!"
Cons: "no comments because i was supposed to be in ny right now amd im still sitting here at the airport waiting for my flight! because of the people in Venezuela! !"
Cons: "Lack of food"
Pros: "The staff was friendly, the food was unexpected but welcomed, and the Copa employees were great at staying on top of me and my friend's progress when going through JFK's security almost had us miss our flight."
Cons: "I disliked having to go through security a second time at the gate when we were in Panama. My friend had to chug a water bottle that she had bought at the airport after already going through security."
Cons: "No lunch"
Pros: "The crew was nice, and the flights was on time ,so easy to find the terminal"
Cons: "No food in all from lima-panama / Panama-NY , don't even soda, I have to ask for water. The food ny-panama / panama-lima was horrible test and look like dog food....the company have to change that YES or YES"
Pros: "Everything was great accept"
Cons: "NO WIFI, MAKES NO SENSE. if you love Internet access while you fly Copa isn't the airline for you."
Pros: "Overal a good experience"
Cons: "There's no vegetarian options"
Cons: "no vegetarian options"
Cons: "The departure was delayed, but we arrived at the time that was scheduled in New Yotk."
Pros: "Everything was great - however check in at JFK was lengthy. But check in at Panama was super quick and easy"
Cons: "We got stuck in taxing for 30 min. We waited for our laggedge more than an hour!!!"
Pros: "I upgraded to business class and it was worth it! Very comfortable! The chair reclines, you have your own personal tv, the flight attendant is very attentive to all your needs, plenty of space, priority boarding."
Cons: "No complaints."
Pros: "Good process, fast and very smiley agents"
Cons: "Interaction from the crew was a bit cold"
Pros: "great entertainment"
Cons: "They charge for coffee."
Pros: "Efficient boarding and on time departure."
Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."
Cons: "Entertainment options were great"
Pros: "The pasta offered at lunch was tasty."
Cons: "The snack which was described as pizza had a really bad taste and this offering should be discontinued and something that tastes better should be offered."
Pros: "service was good"
Cons: "seating was uncomfortible"
Cons: "Very slow boarding. No overhead space."
Pros: "friendly staff"
Cons: "It was fine with me."
Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."
Cons: "Antiquated entertainment system. Lack of a/c power outlets at each seat."
Cons: "No entertainment options."
Pros: "Meals and service were very good."
Pros: "on time and it was comfortable"
Cons: "No individual TVs, electric plug nor WiFi"
Cons: "Miserable food. Just horrible quality. Truly - and I'm not picky."
Pros: "Choice of entertainment was excellent , ice cream excellent"
Cons: "Food options poor except for ice cream too many extra fees"
Cons: "Overall was Great."
Cons: "Didnt like the food or the movie selections"
Cons: "No personal entertainment devices on 737-800."
Pros: "Efficient boarding, smooth flying, arrived on time"
Cons: "Inflight entertainment could have been more user friendly"
Cons: "No wheelchair provided which was requested for. Touch screen not resetted"
Cons: "I was very cramped in my seat."
Pros: "That I arrived at my destination"
Pros: "The service was super"
Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."
Cons: "Missed first round of golf. Have no clubs or clothes. So far this sucks."
Pros: "Service, good, comfort but most of all Price! Great but at $600 round trip from Orlando to Rome."
Cons: "Seat was awkward. Staff didn't respond to 2 calls of with the button. Air seemed exceptionally dry and was oddly warm."
Pros: "no fresh food"
Cons: "I booked on BA I ended up on AA. US carriers to Europe gives inferior service vis a vis the competition if i wanted a US carrier I would have booked one. It was bait & switch. Compared to whats available in entertainment & comfort on flights, this was like a hires & buggy"
Pros: "2:30 h late!"
Pros: "todo muy bien"
Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"
Pros: "Staff was friendly, courteous & helpful."
Cons: "Movie choices were not the greatest, as well as the food choices!!"
Cons: "it was really bumpy"
Cons: "There were no screens by each place!!"
Pros: "Everything in business class!"
Pros: "It was great."
Cons: "Everything was good."
Pros: "Business class is very good"
Pros: "Great entertainment system."
Cons: "Over an hour late."
Pros: "The food was excellent"
Cons: "Did not get to sit with family"
Cons: "No AC or USB charging ports, no individual entertainment screens."
Pros: "Seats were comfortable and the way the seats are designed works great if someone on front reclines. It does not construct your legs or space in front of you"
Cons: "A sandwich or something of the sort would have been good"
Pros: "Quick flight, made great time."
Cons: "Old Aircraft, no power outlets, small TV displays, picture distorted, low quality LCD, mediocre Entertainment menu"
Pros: "Entertainment available free of charge"
Cons: "Meeting timeline of departure and landing"
Pros: "Love the new premium plus. Comfortable."
Cons: "777 overhead bins suck."
Pros: "Fast and efficient"
Cons: "Seats could be more comfortable. Especially head rest."
Pros: "Horrible experience with travel assistant at Newark. All United ground staff were rude and extremely slow. Complete chaos in extreme weather situation."
Cons: "They delayed the flight 4 times. Very unprofessional"
Pros: "Fast and works really well."
Cons: "On board snacks could be better."
Cons: "This airline is never on time. Their employees are rude and unhelpful. Planes were dirty! I won’t fly them again"
Pros: "Nice size plane for this run"
Cons: "Loud high pitched tone in cabin while taxiing"
Pros: "Finally got home"
Cons: "Arrived at gate at1:15 boarded at 6:25 4 hours waiting for plane to arrive"
Pros: "Great crew!"
Cons: "Not the airline’s fault. Bumpy ride."
Pros: "The crew on the flight was very nice and I like that they fed us multiple times."
Cons: "When at the boarding gate, the staff forced me to check my carry on because they said it was “too big”. But I was on a flight before hand that was much smaller and it fit in the overhead space there. When I try to tell them that it fit in the last plane and I fit it in the example been, they still made me check it. I believe they just picked me out for no reason. It was ridiculous and the lady was very rude. The crew on the flight was very nice and I like that they fed us multiple times. Also, the flight was very cold. Even with the blanket and cardigan, we could never get warm."
Cons: "Too long delayed"
Pros: "Service 0"
Cons: "Service is very bad"
Pros: "The girl next to me was kinda cute"
Cons: "Nothing the airline can fix, just slow passengers. Maybe allow the more experienced flyer to sit up front so we can get off the plane faster"
Pros: "That I didn't have to walk to Fargo. I wasn't dragged off a plane."
Cons: "3 flights to Fargo were cancelled. I was told I would not get to Fargo until 32 hours after my original time I was suppose to land in Fargo. After spending a fair amount of time on the phone with customer service I was able to get me on a Flight to Minneapolis that did not arrive till 1:30am then had to take a rental car to drive 3.5 hours to make it to my destination. I was not compensated for any of this. My return flight from Fargo to St. Louis was also Delayed. Both from Fargo and from Chicago. I have never experienced such poor scheduling from an airline or as many delays or cancelled flights in just a few day period."
Pros: "The crew - very friendly."
Pros: "I was supposed to be the volunteer for overbooking problem, but the ground attendent helped me by arranging a seat for me. If she didn't do that, I would miss my next international flight. I'd like to say thanks here!"
Pros: "Boarding was quick"
Cons: "Uncomfortable.. not enough leg room, seats don't lay back enough"
Pros: "New planes have a bit more room and we arrived early"
Cons: "Other than sitting in the airport for 4 hour and changing to 3 different gate and not getting in till 7:30. Need I say more"
Pros: "Food was excellent, flight attendants were awsome"
Pros: "Timely take-off. Info from flight deck good in the beginning."
Cons: "However reporting of weather delay and the info about fuel stock on the aircraft could have been beter managed."
Pros: "$35 WiFi is ridiculously priced."
Cons: "Comfortable flight with nice attendants."
Pros: "Seating adequate for short haul flight for standard economy seating."
Cons: "Lack of overhead bins even for Group 5 boarders. Boarding area is crowded because of the number gates serviced at this particular terminal."
Pros: "The crew was courteous, the pilot was the best one out of the 4 flights I had taken that weekend."
Cons: "We used to get more for our money. 20 minutes isn't enough time to use the restroom and find and eat food after hauling from one terminal to another on the light rail. Then we are given a mystery snack mix and a drink, I remember we used to get meal service for flights that long. Boarding was very confusing for people in groups 3, 4, & 5 as we were all grouped in one line. Group 3 was called and 4 & 5 tried to board. A simple PA saying that group 3 should be in line first would help the confusion. The lady performing the boarding call was rude. Saying "I don't care I will just take thier bags and check them, they don't have a choice". That's a great way to start an argument. Then the seat pitch is awful, I'm not the only person flying that is over 6ft tall. My knees were directly impacting the meal tray arms of the seat in front of me the entire flight. Shorter flights weren't bad, but sitting on the ramp waiting for takeoff for at least 30 minutes plus the flight time was pretty painful."
Pros: "Seeing as we were flying with ANA instead of United, everything was excellent, especially the crew. The food was amazing."
Cons: "there was absolutely no notfication that we were flying with ANA! I understand the flight was booked with united and you guys are part of the star partnership thing or whatever but it made finding out where to check in very stressful and time consuming! Stop overbooking your flights!"
Pros: "The crew worked quickly to get me another flight when I was not gonna make my connection flight."
Cons: "The plane malfunctioned and their time management of telling us when it was gonna be fixed was poor."
Cons: "Boarding by zones causes passengers to have to stand longer while waiting to board, inconveniences them by having passengers seated in window and middle seats often arrive after the passenger in the aisle seat, and slows down the entire process because passengers settling into the front part of the plane frequently board and stow luggage while those seated in the back queue up behind them. Compared to boarding by row, the entire process is now one lengthy mess."
Cons: "My seat was changed to the next to the last row from somewhere in the middle of the plane and I was unable to get an answer why."
Cons: "My fiancé and I packed a suitcase together and it was 3lbs over the 50lb limit. They refused to let it slide and when we asked how much it would be if we left it they said it would cost us $100 for an oversized bag. We already paid the $25 so it makes no sense for it to cost $100 more. They were completely unreasonable and not helpful. Not to mention the flight was an hour late. Our flight on the way out was completely cancelled all together and no one bothered to tell either of us. Then they rerouted us on completely different flights! We had to basically throw a fit to get on the same flight, which ended up being 8 hours AFTER our original flight was supposed to leave. The entire experience was a disaster and I will never fly united again."
Pros: "Plane was warm"
Cons: "No hot meal included"
Pros: "The ground & flight crew was wonderful and accommodating"
Cons: "I wasn't allowed to bring in my carry-on luggage I was forced to check it in. We were told the compartments were fall once we boarded there was plenty of space in the luggage compartment it was a bit disappointing. I think the entertainment is overpriced as well"
Pros: "I never made it on the flight. It was delayed serval hours and eventually cancelled. I few American to Chicago."
Cons: "This was one of the worst travel experience I have ever had. My flight to Denver was delayed over an hour causing me to miss my connection and I had a 3.5 hour layover. My flight leaving San Diego was delayed serval hours. Eventually was cancelled. I should have been home by 6pm didn't get home till 11pm. Both flights delayed due to issues with the planes."
Pros: "First time flying united. It was a little rough landing back in Memphis though. I'm not sure what that was all about."
Pros: "OK until we boarded."
Cons: "My flight out of Chicago was cancelled. I hate when they lie to you that it was weather related. At the time of my flight to White Plains at 1:50 PM there was no snow in Chicago or at White Plains, Moreover the 6 PM flight left to White Plains when it was snowing both here and there. The only option given to me was standby on the 6PM flight. So, I had to cancel my flights and it ruined myu weekend."
Pros: "Polite flight attendants"
Cons: "Had to wait 40 minutes for a gate"
Pros: "I'm always comfortable when riding UA. The staff is professional and helpful!"
Pros: "flight was safe and on time"
Cons: "I could not find any free options on the entertainment system to watch"
Pros: "Nice crew. Smooth flight. Everything was on time."
Cons: "Not particularly nice staff at gate. No entertainment options."
Cons: "Same as above"
Pros: "Nothing really"
Cons: "A/C was not working and hot air was blowing so the whole flight felt like we were in a sauna. Everyone was sweating, children crying. Called the flight attendant and no explanation other than "we know" but sounded more like "not our problem, deal with it". They should stop saying "let us know if there is anything we can do to make you comfortable". Meaningless. United and most US airlines really need to take a step back and figure out what's there vision of service. Most of them are in deep trouble, you can tell by how dissatisfied most of their employees are. How about bringing some top notch foreign airlines to compete?"
Pros: "Now that you asked - the seats were pretty comfortable."
Cons: "The snack was adequate but I don't think very healthy. I didn't eat it on the second flight. Not sure what - the plane - wind patterns - pilot - but it was a pretty rocky flight from RDU to DEN. You should give NA as an option cause I didn't use the entertainment"
Pros: "I got all my steps I while waited. Was rebooked on an American airplane for my connection on Chicago"
Cons: "Over a 3 hr delay in leaving Flont"
Pros: "Getting home."
Pros: "I liked the fact that it was a direct flight and the departure and arrival times were just perfect. I really liked the cookies they had. If I had wanted to use it, there was WiFi available."
Cons: "We took off late due to mechanical problems and I think the practice of allowing first class passengers to board first and then get in the way of other people trying to board later is inefficient."
Cons: "There were parts of this trip that were out of your control- for instance, the weather. Most people are very understanding of the fact that flights were cancelled or delayed because of this, but members of the UA were short with customers, making unprofessional facial expressions at people who were stressed out because they were trying to reach their destinations, and some staff was even ignoring customers in a long line to have personal conversations with one another or texting on their cell phone."
Airlines flying from Curaçao to New York John F Kennedy Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Curaçao to New York John F Kennedy Airport
Masks required on board, masks provided on flights from Curaçao to New York John F Kennedy Airport
Social distancing seating
Middle seats unavailable to book on flights from Curaçao to New York John F Kennedy Airport
Testing for antibodies, testing for symptoms for flights from Curaçao to New York John F Kennedy Airport
Waiving of change fees. Search flexible flights from Curaçao to New York John F Kennedy Airport