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Pros: I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality.

Pros: Brand New air plane

Cons: Food

Pros: Nice crew. Okay seats.

Cons: 4 hour delay with no information. Just horrible in this day and age.

Cons: Punctuality. More than one hour of delay

Pros: O lanche foi muito bom

Cons: Resolver os constantes atrasos neste vôo

Pros: I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality.

Cons: I have not had my flight GRU - SSA because I'm stuck in Buenos Aires in Aerolíneas Argentinas Hell

Pros: Very stable flight New airplane Excellent flight

Cons: Better food / snacks Boarding through finger and not by remote bus

Pros: Buen servicio en gral.

Cons: Si. Podría haber entretenimiento a bordo.

Pros: Aircraft was comfortable

Cons: Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why

Cons: Flight toke Way linger than usual

Cons: Check-in with Gol can be a nightmare. Long waits

Pros: All was great!

Cons: No hubo comida suficiente

Pros: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Cons: The seat was squeaking all the time

Pros: Airport attendant spoke English well and it was easy to understand instructions and updates. Courteous and patient.

Cons: nothing crosses my mind now.

Pros: Brand New air plane

Cons: Food

Pros: Very efficiently run

Cons: Landed 45 min ago (with a 45 min delay) and still no luggage.

Pros: Crew was great

Cons: Lots of screaming children. Not much to be done about that.

Pros: Just ok

Cons: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Pros: Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew.

Cons: Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse

Cons: Broken monitor and seat

Cons: More communication on the flight delay

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: Old plane with no video screens or room. Boo!

Cons: Seats are too small

Cons: We had a 90 minute delay in brasilia

Cons: Food! Being a International flight they could serve better food.. they served a cold cheese/ham sandwich..

Pros: Entertainment

Cons: Punctuality

Pros: Crew and baggage people were very nice.

Cons: Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!

Cons: The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving.

Cons: Landed 45 min ago (with a 45 min delay) and still no luggage.

Pros: Nothing

Cons: More English explanation and care to customers . Horrible customer service

Cons: I had two USB chargers at my seat, but neither worked :(

Cons: I had two USB chargers at my seat, but neither worked :(

Pros: Aircraft look new and very clean.

Cons: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.

Cons: Wish there was more snacks.

Pros: Crew was helpful and charming. 10 out of 10.

Cons: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.

Pros: The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all.

Cons: Better seats with adjustable head rest and functional power outlets.

Cons: We had a 90 minute delay in brasilia

Cons: Avoid delays and communicate better about the delays

Pros: Entertainment

Cons: Punctuality

Pros: Este lanche da Happy Hour é um bom diferencial. Muito bom.

Cons: Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável.

Pros: Buen servicio en gral.

Cons: Si. Podría haber entretenimiento a bordo.

Pros: I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality.

Pros: Aircraft look new and very clean.

Cons: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.