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Seats are uncomfortable, you can't even recline them, I didn't like that you had to pay for something a simple as water to drink.

Large plane Easy boarding

Seats don't recline

Fast boarding

The seats are very uncomfortable.

We were at the airport in time for our flight, but yet we couldn’t get on the plane because we were “late.” Will not book with spirit again. CS was not helpful at all or apologetic. No reason was given why we couldn’t get on the plane when we were on time. Never offered to give us any money back. Never offered to help get us another flight nothing. Will never book with Spirit Flight again.

Same experience

Nothing, I bought cancelation insurance and still could not get any of my money back.

Their whole business model - how to trick every penny out of a customer. All carriers suck these days but Spirit is the worst.

This airline is not worth the terrible customer experience even if it is actually cheaper... and often it’s not. By the time you factor in the luggage fees ($26-$45 per bag per leg, not per way!) and other money you spend compensting for the crappy takeoff and arrival times, you’re paying just ad much as you would for a much more comfortable experience on a much more reasonable schedule.

It was an awful experience. From my plane “leaving” a half an hour before it was suppose to leave supposedly to my bag being over weight because I combined two bags because you charge for carry on. I threw away 3 pairs of jeans and my blow dryer. The lady that told me I missed my flight told me she could book me a new one (for another $99) on Friday. This was Wednesday. I was flying into a major airport. Spirit is a rip off and I will not be flying with them ever again nor will I ever suggest any of my friends to do so either!

Everyone was nice

The customer service was very respectful answer all of my question and was kind.

Same experience

Our flight was delayed 2 hours.

It was an awful experience. From my plane “leaving” a half an hour before it was suppose to leave supposedly to my bag being over weight because I combined two bags because you charge for carry on. I threw away 3 pairs of jeans and my blow dryer. The lady that told me I missed my flight told me she could book me a new one (for another $99) on Friday. This was Wednesday. I was flying into a major airport. Spirit is a rip off and I will not be flying with them ever again nor will I ever suggest any of my friends to do so either!

Nothing

Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot.

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

Good selection of films as usual.

I had to put up with *loud* banter from 2 flight attendants at the back of the plane throughout the entire flight, which was freakin' annoying to say the least. I'm NOT interested which pilot or male attendant you find cute or want to make out with. You also really shouldn't laugh at passengers' faces after telling them to resume their seat to the upright position. A real shame since their performance "on the floor" was perfect.

Smooth flight and landing.

Too long for the hardness of the seats. Flight was endles.

Seats are uncomfortable, you can't even recline them, I didn't like that you had to pay for something a simple as water to drink.

Our flight was delayed 2 hours.

Large plane Easy boarding

Seats don't recline

We were at the airport in time for our flight, but yet we couldn’t get on the plane because we were “late.” Will not book with spirit again. CS was not helpful at all or apologetic. No reason was given why we couldn’t get on the plane when we were on time. Never offered to give us any money back. Never offered to help get us another flight nothing. Will never book with Spirit Flight again.

Nothing

Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot.

Great flight attendants.

Wifi only available in continental US but even when we got to that point it was still inaccessible.

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

I liked the flight attendant in first class. Unfortunately I was not in first class

I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.

Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.

On time, free beer , good price

No movie, no charging telephone

I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service

Seats are uncomfortable, you can't even recline them, I didn't like that you had to pay for something a simple as water to drink.

Seats were not as cramped as I had expected.

Tiny tray tables.

Flight was cancelled. Re route changed it from a one way direct flight to a 15 hour extravaganza.

Our flight was delayed 2 hours.

Smooth, plenty empty seats, good food, excellent entertainment, friendly staff

A bit chilly

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

No carry-on charge, free beverages, in flight entertainment, great movie selections

Nothing at all.

We were 2 hour 40 minutes late due to no crew available. What happened to planning for contingencies? Just confirmed how horrible United Airlines has become! (They used to be one of my favorites!0

They were comprehensive and tried to move fast

Delayed flight because they didn’t had the crew ready

Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience.

The snacks were decent on the flight. Everything else was a disappointment.

Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.

I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service

Seats are uncomfortable, you can't even recline them, I didn't like that you had to pay for something a simple as water to drink.

Same experience

Fast boarding

The seats are very uncomfortable.

Everyone was nice

The customer service was very respectful answer all of my question and was kind.

Nothing at all.

We were 2 hour 40 minutes late due to no crew available. What happened to planning for contingencies? Just confirmed how horrible United Airlines has become! (They used to be one of my favorites!0

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

Good selection of films as usual.

I had to put up with *loud* banter from 2 flight attendants at the back of the plane throughout the entire flight, which was freakin' annoying to say the least. I'm NOT interested which pilot or male attendant you find cute or want to make out with. You also really shouldn't laugh at passengers' faces after telling them to resume their seat to the upright position. A real shame since their performance "on the floor" was perfect.

Smooth flight and landing.

Too long for the hardness of the seats. Flight was endles.