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On time boarding and landing

The pilot decided to talk on the intercom almost the entire trip. Made it difficult to sleep or read.

Flight attendants were very helpful with the fact I was flying with 2 children

Intercoms was so quiet you couldn't hear the captain

That it got me there safe

Having to pay extra 24 hours in advance for a seat. There were no available "free" seats 24 hours before flight time.

On time, new plane

Paying extra for everything. Lots of loud kids. Tiny tray.

Their honesty and the price. They tell you upfront that you are paying for a seat from point A to point B and that's it. Anything extra will Cost you. With that in mind I prepared myself to try and not receive any additional costs and I didn't. The staff was very friendly And helpful and our flight attendant was awesome and made our trip even more enjoyable. Being only 5'4" tall the leg room and seat size were accommodating and comfortable for me. We didn't pay to sit together but we checked in online at the same time and wound up sitting in the same row!

I wish there was a way to know where we were flying over since we were on a 4 hour flight and the scenery was exquisite! Other than that, no complaints!

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

On and the staff was friendly

Na

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

Everyone was so helpful and friendly!! Smooth ride❣

An overall excellent flight. I have no complaints.

Cancelled and put me on a flight over a day later with no hotel voucher

On schedule and met all my expectations.

No complaints.

Horrible service. From checking in my luggage. From the staff at the podium. From flight attendants. Nobody smiling. The way they talk to people very condescending. I gave this airlines a try because I was more of "see is to believe" kind of person. Probably the last time I would fly with Spirit and tell my family and friends as well.

Spirits policies are hidden and terrible. They don't let you know about their hidden fees and it's pathetic.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Clean, comfortable and friendly.

The flight was very comfortable and the flight stewards were very nice.

They ran out of the fruit and cheese snack before they got to the last few seats.

There was nothing special that was positive.

The airline charged for carry-on bags. This made the flight more expensive than the next best option. The airline also charge for drinks, selecting ANY seat, and other items included as free by 95% of competing airlines. Kayak was wrong about this being the lowest priced flight. Essentially I was tricked into paying more for inferior service. Next time add in an additional $64 to the price of any Spirit Airlines flight.

The crew was friendly

Everything is an add on and it's so crazy expensive!!! 55 for a carry on and ONLY one way?!?! You have got to be kidding me. Then they make you pay to even select your seats. I will never fly spirit again. Because of all the add ons for the "services" they provide it becomes the same or even more expensive than other airlines. At least with other airlines you get more comfortable seats and TVs, music etc and other airlines won't make you pay for a glass of water on a 4 hr flight.... Never fly SPIRIT!!!!

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

All flights left and arrived on time! I greatly appreciated the timeliness of all 4 flights. It is one of the reasons I search for Alaska Airlines flights first.

Plane was a brand new 737 that was delivered in 2016. It had very high-tech LED-based mood lighting, which gave off a soft glow yet still allowed people to sleep if they chose. Flight boarded efficiently, departed DFW on time, and arrived in Portland on schedule. Service from the crew was pleasant and prompt. I like the new style of power outlets in every seat that Alaska uses. You can plug in a laptop or other device using a standard plug, and they also have a USB outlet for charging phones or tablets. Would fly again.

There wasn't really anything I disliked, but I did not try the on-board food or entertainment during the flight.

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.