Not enough leg room, chocolate dessert
Flight on time, friendly crew.
Not so good meals. For a 9 long-haul flight only one meal provided, other was a cheap candy bar. Other carriers do offer breakfast. Traveled with child and did not allow priority boarding at LHR. Limited leg room, I assume this already a trend well known by travelers.
The 787 aircraft is better
General sense of management and professionalism, punctuality.
Lack of attention to detail and general frugality
Quality of food
Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in.
You have to pay for any drink and snacks in flight
My luggage was lost and I still haven't received it
Crew was polite, but...
The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv.
Nothing about wheelchairs
When arrived they don't take wheelchairs
Airline accommodated the delay with free room and meal voucher.
Flight was delayed 24 hours. Text message was sent on route that the flight was on time. Mechanical problems.
Nice, smooth, quick flight.
Nothing I didn’t make the flight
Heathrow security is slower than molasses and rude. They had to check my bags and it took them over an hour. They were condescending and very unprofessional. Also extremely slow.
Boarding, friendly people in London and Hamburg
Flight attendants, plane, food
|Flights Arrive in||Denver International|
|Flights Depart from||Denmark|
|Airlines||British Airways, Brussels Airlines|
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