Find cheap flights from District of Columbia to New Mexico
FAQs for booking flights from District of Columbia to New Mexico
How does KAYAK find such low prices on flights from District of Columbia to New Mexico?
How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from District of Columbia to New Mexico?
What is the Hacker Fare option on flights from District of Columbia to New Mexico?
What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from District of Columbia to New Mexico?
Top 4 airlines serving from District of Columbia to New Mexico
Scores according to KAYAK customer reviews
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Cons: "5 hours late!!!!!! Delta sucks"
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "crew was amazing"
Cons: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"
Pros: "The crew"
Cons: "One free beer"
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Pros: "Friendly crew and on time flight"
Pros: "Hostess were professional and warm"
Cons: "Seats was too tight, no leg room and no room for stretching"
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "The flight attendants were terrific. The food was marginal in business class"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "The kind bars"
Cons: "They gave a hard time checking in because I didn’t mark I had a lap child. I honestly looked and the website wasn’t clear. Then (Bob who checked me in in Tucson) didn’t bag my car seat. And it came super dirty. I’ve never had an airline not bag the caraway. Especially when I asked. Southwest is a better company to work with. Disappointed"
Pros: "That I landed safely"
Cons: "1st class was horrible."
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Cons: "Delayed two hours"
Pros: "During my experience on 19 November I encountered only wonderful crew members, from the gate attendants to the on-flight crew. Everyone was extremely helpful and kind."
Cons: "Earlier in the day when I was checking in, there was a prompt to be added to the list of volunteers to take a different flight should one of my later flights (it did not specify, I flew from DAY to ATL, and then ATL to ORF) was overbooked. My schedule was accommodating enough that I selected yes. In ATL I was called up as a potential volunteer as they needed 3 volunteers to take a later flight that day. I was told that I was not initially assigned a seat since I had earlier agreed to be a potential volunteer. I was okay with all of this. We were told that the decision would be made at the end of boarding, and we would know if our seats were needed. At the end of boarding they called for the 3 volunteers to board. I was the last one to board and was given my seat assignment. Once I got on the plane I saw that someone had already been assigned my seat and let a flight attendant know what had happened. I stood on the plane for about 10 minutes while the flight attendants and other crew members tried to figure out what had happened. My name was not listed under any cabin (main, comfort, etc) even though I had a ticket and a seat assignment. Eventually they had to open the doors again for me to get off the plan as there were no available seats. Once I got back to the gate podium I was booked on a later flight, as would have been the case had the normal course of action for volunteering to give up my seat taken place. Everyone was extremely helpful in trying to figure out what had happened, but it was still frustrating that it had to happen in that way. Luckily I don't believe the delay caused any major delay for the flight. In the end, things worked out fine, it just seems as though this is an issue that didn't need to happen."
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."
Cons: "There delay"
Pros: "Fast as always. Very professional"
Cons: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "paying extra for leg room and checked bags"
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Cons: "Being scammed by the Chinese, China Southern"
Pros: "I like the new equipment on ATL - ABQ in first class, comfortable with good new video. Salmon dinner was quite good as well."
Pros: "Kind crew."
Pros: "Seat cramped"
Cons: "It took only 20 minutes to fly there but 20 minutes waiting to get off the ground in 25 minutes to circle around Philadelphia before landing. Not good when they reduce the size of the seats to 17 inches most people shoulders are wider than that. No food service no snack no drink and just snarky empl"
Pros: "Was not long enough"
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Cons: "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."
Pros: "Perfect from start to finish"
Pros: "Liked sitting in the bigger leg room. Short flight was a bonus."
Cons: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."
Pros: "Plane and fact that pilot was able to make up lost time"
Cons: "Plane had plenty of room for carry on bags. No need for valet bag check."
Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"
Pros: "Vegetarian meal was actually good!"
Cons: "They didn’t give me ice cream :("
Pros: "Although the flight was short, everything worked as it should have."
Cons: "I miss snacks! Even a bag of pretzels would have been appreciated."
Pros: "Big comfortable plane."
Cons: "No entertainment, no food at all."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "Smooth and easy flight."
Cons: "Food was not good at all."
Cons: "It was not British airline but was contracted to American airline. It lacked class."
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Cons: "Lost connection"
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."
Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Pros: "That I picked window seat so I could stare out the window thinking about all the ways this experience was shitty"
Cons: "They not only gave horrible last minute flight changes that caused me to miss my connecting flight"
Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."
Pros: "The flight minus was very fast, 26 minutes"
Pros: "The crew was great. The flight attendants were pleasant and helpful and the pilot gave timely and useful announcements. The coffee and free cookies were quite good as well (surprisingly, especially for the coffee)."
Cons: "As a frequent United flyer, I was a bit taken aback to see that AA charges for their movie streaming to your personal device."
Cons: "This plane and especially its seats are the worst. If your taller than 5'5" I recommend to look for other options."
Pros: "The flight was only ten minutes late."
Cons: "Gate 35x at National just doesn't work. A woman fell on the ice trying to get to the shuttle bus, on which we sat for a long time before leaving for the plane. After a chaotic boarding, the plane sat around as the flight became late, and the pilots gave no explanation for the delay or hint of when we might take off."
Pros: "Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence."
Cons: "I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac."
Cons: "Airline never assigned me a seat. They just told me what sea to sit in when I was boarding. I was concerned I would be bumped since when checking the airline said it could not assign a seat."
Cons: "Long delay at departing airport due to no flight crew"
Pros: "From start to finish the flight faced problems: unscheduled stop for refueling, change in planes for mechanical problems, emergency medical intervention, and more. Yet at every stage the flight crew and gate staff did an outstanding job communicating and seeking to alleviate passenger woes. With delays, we missed connections, and yet AA worked wonderfully to find alternatives. At the end of the day, we arrived at our destination, and even our luggage made the trip successfully! Wonderful courtesy, adaptability, and determination to serve. Thank you."
Pros: "It was a short hop over to New York, so that's the only positive thing I can say."
Cons: "The plane was tiny, seats uncomfortable. Had to be bused to the plane, only 1 bus provided and had to be packed like sardines. Overall, a terrible experience."
Pros: "The landing in Phoenix finally here!!"
Cons: "The 5 plus hour flight but had to endure to get to Phoenix!!"
Pros: "It got me home, and around the time I was originally supposed to arrive"
Cons: "It left late, without any explanation as to why. It's pretty pathetic that I was thankful that AA got me home at all, considering they almost left me stranded in the wrong city, and the only reason I wasn't was no thanks to AA and thanks to Kayak."
Pros: "Uneventful, reasonably timely, not overcrowded, cheerful and friendly flight attendant"
Cons: "Long, needless wait in the cold, crowded, standing room only shuttle bus"
Pros: "Surprised that my flight was so painless! Boarding process was extremely easy (then again, it always is from Kansas City). Staff for professional and kind, the flight was not completely full so it didn't take long to to board and the flight landed on time."
Pros: "crew was nice."
Cons: "plane was small and had no room for carry on flight was late."
Pros: "Your sirvey is not well designed; there was no food or entertainment on the flight yet we must give it a rating?"
Cons: "Two hours late"
Cons: "The flight attendant forgot to serve me."
Pros: "Everything the flight but the food was satisfactory with United and not accompanied with food"
Cons: "Food not satisfied or accompanying with ex food because portion was to small"
Pros: "The flight was smooth and staff was courteous."
Pros: "Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi."
Cons: "United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate."
Pros: "Flight attendant service was great."
Cons: "I'm tall and the seats are cramped."
Cons: "Never made it to destination"
Cons: "Poor WiFi. Poor video. Very small seating"
Pros: "Entertainment, food, service, on-time landing (early!)"
Cons: "Many delays. Uncomfortable seats. No outlets on that particular plane."
Cons: "We were forced to deplane in DC and instructed to go to the United customer service counter to arrange our missed connections in Frankfurt. After standing in line at the United counter for 2 hours, we were told to go to our gate to re-board our plane. we wasted all that time standing and all but 2 agents had left the counter to take a break. it was EXTREMELY STRESSFUL not knowing what would happen to our missed connections. when we reboarded WE still did not have connecting flights.Also, on the United flight to Frankfurt, I had a premium economy seat and it was HORRIFIC. the extra leg room did NOT make the seat more comfortable and I SUFFERED greatly because I am recovering from an injury. Upon arrival in Frankfurt, after a great deal of begging, I got a hotel room for the night and upgrad to economy premium for the flight from Frankfurt to Addis. that Lufthana flight was better because my seat reclined somewhat but still I had a great deal of pain throughout the flight and I would have preferred to have been upgraded to business so that I could lay flat to ease my physical pain. Overall, the experience was extremely STRESSFUL and painful and the only way, I feel that Lufthana can repair this situation is to give me a free upgrade to business on my flight home.to Miami"
Pros: "no problems on flight. complimentary wine."
Cons: "seats bit tight for international flight. why do I have to pay more for more leg room"
Pros: "An old 777 , dirty and the food was horrible."
Pros: "I lie the variety of movies available."
Cons: "Nothing to not like. Flight landed earlier than scheduled."
Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."
Pros: "Smooth flight."
Cons: "There was loud man behind me (laughed INCREDIBLY loud) The crew knew him so they did not say anything to him."
Cons: "We requested Asian vegetarian meal but messed up. That was very pain."
Pros: "Food during a 2-hour flight compared to what United provided in a 7 or 8 hour flight"
Cons: "I am a like-all man unless misbehaved"
Cons: "Leg room is atrocious. Delayed an hour because of maintenance."
Pros: "I booked the basic economy and I was pleased that I had a row to myself. I was nervous it was going to be a tight flight because of the smaller plane. Also I enjoyed the onboard movies available on our personal devices."
Pros: "The flight left on time"
Cons: "Baggage fees were very high for an extra bag. Service on the flight was overall ok. Boarding was slow and a little annoying. Gate agents were rude"
Cons: "Seat was inoperable and frozen in upright position in business class cabin. Last to order entree had only 2 of 7 choices remaining and fish was extremely unappetizing presentation."
Pros: "Attendants were kind and helpful The food and drink provisions were good"
Cons: "A small problem with my seat back screen"
Cons: "Very noisy!! A dog whinned the whole time. Flight attendants were ok."
Pros: "Crew was friendly"
Cons: "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."
Cons: "I got an infection in my colon from the bacteria in the food I ate on the flight. I had acute diarrhea for four days and had to go to the hospital."
Pros: "Earlier than scheduled. Enough space."
Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."
Pros: "Flight was on time, except that we had to wait a few minutes for more oxygen to be boarded because the flight was completely flow (overbook in fact)."
Cons: "Both my daughter's and my seats were broken. We were not given seats until just before boarding, luckily they were together."
Pros: "All fine, except delay"
Cons: "2.5 hours delay: plane needed maintenance and then more of that, a were unloaded. Took another plane."
Pros: "Flight crew in Dulles were very helpful in arranging for my daughter and I to sit together. Really appreciated their help."
Pros: "Large selection of movies to keep me entertained throughout a 13 hour flight."
Cons: "The food did not sit well with me. Seats became uncomfortable after a while, made it difficult to sleep."
Pros: "The crew was good."
Cons: "I paid for the internet that never worked. I couldn't watch a movie or TV either. It was t just me, a lot of people around me had the same issue."
Pros: "On time."
Cons: "Crammed seats, poor quality entertainment system (but at least with access to in-seat monitor, while on the way to the US that was not available), no additional amenities of any kind, including in the restroom, bad quality and insufficient quantity for food and drinks, and the usual/to-be-expected poor/disrespectful attitude of the United flight and gate attendants."
Pros: "On-board WiFi was a nice touch, but redundant as there was no way to charge your electronic devices"
Cons: "Felt herded like cattle. Had to bring your own headphones... WTF? Children's meals requested for my 6-year-old were practically inedible. "Breakfast" consisted a stale, chewy croissant (which I believe I am still trying to digest a week later...) and yogurt. No USB port to charge electronic devices"
Pros: "Boarding was quick"
Cons: "Intercom anouncements on late night flight. Way too many about the ball game"
Cons: "Good very poor Crew no interest to service, asked for landing immigration card, crew just answer haven't you got it? Then walk away"
Cons: "Old plane and was not clean."
Pros: "The flight crew got us there quickly and safely."
Cons: "Food was sub par but that is about what you can expect from any US carrier, the crew was disorganized and let people move around before taking off making people finding their seats occupied on arrival. Service members were curt and woke us up for some kind of morning snack they call breakfast when my guest and I were clearly asleep and not interested. I really wish this flight was operated by Lufthansa..."
Pros: "Friendly crew"
Cons: "Crew did not get all passengers drink"
Pros: "The flight itself was great. Good movies, professional crew."
Cons: "The whole seating process was a nightmare. They didn't assign seats and when I tried to call first they said wait until 24 hours in advance or pay $100 THEN when I tried to check in 24 hours in advance they wouldn't assign seats bc the first leg was operated by United. They then said United couldn't assign seats at check in - only at the gate AND THEN the said they couldn't assign seats for our second leg because it was operated by Luftansa. It was ridiculous added stress on our honeymoon and my husbands first cross Atlantic trip. Made me never want to fly Luftansa/United transatlantic again (and I have been a milageplus card holder so that's saying something)"
Pros: "Very friendly staff. Easy flight, no issues."
Cons: "Little more leg room. Eye mask would have been nice."
Cons: "Paid extra for economy plus and still was too uncomfortable to sleep."
Pros: "During sleeping somebody took the pillow and the blanket from the adjacent seat. Unfortunately with my amenity kit and the Bose headphone case. The kit was found later by the personnel, the case not. Not reccomemded to sleep during flight at this airline."
Pros: "Great flight"
Pros: "Nothing at all."
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"
Cons: "A la ahora de irnos hubo muchos contratiempo por el tiempo pero por el vuelo después que nos fuimos fue excelente"
Pros: "Smooth flight, nice staff, on time"
Cons: "Not enough leg room!!! The new planes cram us in even tighter. Unless you pay more, you suffer. Why should we have to pay more just because we are tall??!! Pocket for book etc is way too small."
Cons: "Touch screen broken on TV. I couldn't watch the films I wanted to watch."
Pros: "Food was pretty tasty and entertainment worked well."
Cons: "The crew was extremely rude and seemed annoyed a passenger would even think of asking for assistance."
Pros: "Meals, for a coach ticket, were surprisingly good."
Pros: "Arrived 45 minutes early"
Cons: "Boarding very slow Seats not comfortable"
Pros: "The crew was super nice, everything ran smoothly and the aircraft was clean."
Cons: "This was my first time using this airline and you get what you pay for. Honestly I don't mind paying bag fees and food, but paying to choose a seat next to my husband was a little much."
Cons: "I rode first class and usually do. The gals were TERRIBLE. They were nice but they were so bad at their job. I was systematically served last and didn't have a drink until hours had gone by. It was a joke. I was laughing by the end of the ride at their incompetence. horrible flight."
Pros: "On time and nice spacious cabins"
Cons: "The seats are uncomfortable"
Pros: "The staff was great. Friendly, helpful, and efficient."
Cons: "Cramped seats. No wifi or entertainment. Felt nickel and dimed with my complimentary water."
Pros: "flight arrived on time"
Cons: "Flight arrived on time sat on tarmac for an hour waiting for a gate. Checked luggage took another hour. three hours in destination airport before we could get to our car. this airline sucks the big weenie!!"
Pros: "left on time"
Cons: "arrived 40 min late. uncomfortable seat. seat area too small. price is not the price. baggage took forever. never again"
Pros: "Boarding process was fast. Flight left on time. Crew were polite and helpful. Bathroom was clean and odorless."
Cons: "Seat didn't recline! So uncomfortable. Non-alcoholic drinks should be free. Crew should let passengers onow about "happy hour" drinks and deals available...I would have purchased one."
Pros: "The Regan airport is pretty nice."
Cons: "Our flight was delayed enough that we knew we would miss our connection. They were not very helpful and we had no good options available. We were basically stuck with only bad options. No one offered compensation or even to wave the surprise fees for seats and for baggage. This was after they lost our luggage on our way out to Washington!! With no compensation or apology. We will never fly Frontier again - it was a huge fiasco."
Cons: "Despite the missed connection the woman at the ticket counter insisted that I would be charged for a carry on bag. I flew American instead and will be seeking a refund."
Pros: "Everything was efficient, smooth flight, and we landed--that's a good flight, right? We even landed 30 minutes ahead of schedule, which was great since I had to wait at the baggage carousel."
Cons: "It was my first time flying with Frontier and I didn't know about the bag charges and seat charges--that's on me though. Not sure I will fly with them again, as waiting for what COULD have been my carry-on at the carousel took so much time... then again, it makes it easier and quicker to board and de-board. But the seat charges were still ridiculous. Wish drinks and like, pretzels could be free just so we don't deplane with harsh breath."
Pros: "All was on time, crew was friendly, emergency on board was handled well."
Cons: "The seats are not movable, so you could not lean back a little. No screen for entertainment, tray table was less than half the normal size, uselss, snack choices, had little that one might consider healthy. A lot of junk food, and a huge offering of alcoholic beverages. Could we maybe have healthier food. It could still be pre-packaged somehow. Cost of carry on: $30. Checked suitcase: $25. That did not really make any sense, other than they make more money that way. Also irritating that if you want to have a specific seat, rather than waiting for what you might get at the airport, you have to call them, and pay $13 for a seat reservation. They are nickel and diming you, or rather in dollars. It is a rip off."
Pros: "On time smooth flight."
Cons: "New aircraft seats are very hard and don't recline."
Pros: "Smooth flight. No mechanical problems."
Cons: "No free food or drinks. Not even a coke. No inflight movie. Staff seems to be all from Africa and have poor language skills. Sat on Tarmac for 20 minutes after arrival - no gate available, and waited 45 more minutes for the luggage to get to the baggage claim carosel."
Cons: "I specifically searched for IAD (Dulles) and you returned results for DCA (Reagan) I think you need to have some type of confirmation window so that people realize that you have switched airports on them."
Pros: "Arrived 15 min Early"
Pros: "The staff were pleasant. The flight was on time."
Cons: "The fact that I called because of the storm in Washington DC the airport was closed and my flight kept getting canceled. One flight I had on a Monday--I called and was told that it was canceled. I later learned that it was not canceled. I called back and was told that it was not canceled but that all the seats were gone., So I was not happy."
Pros: "Service was excellent at check in. and staff was excelllent."
Cons: "Was not pleased with the baggage fees."
Pros: "The crew was nice"
Cons: "The seats r very uncomfortable"
Pros: "Price. Online. On time. Clean. Efficient."
Cons: "Paying for seat. Paying for luggage."
Pros: "possibly the smoothest landing I've experienced!"
Cons: "seats don't recline? what?!"
Pros: "fair price"
Cons: "very uncomfortable since the seats don't recline back. refreshment, how cheap you should serve refreshments expensive baggage check"
Cons: "When we obtained our boarding passes, the Assistant could not speak English very well and kept pointing at our computer screen from behind her desk-thanks, but we didn't need her help. Upon boarding, we were taken aside to have our bags checked. We were told that both bags needed to be checked, and it would be $60 per bag, total $120. We were not told why because again, the Assistants could not speak English. They again, just pointed at the sign on the side of their desk and to the bag measurements. One of the bags fit in the overhead compartment, and we were not told why we had to pay for it to be checked. The flight was at most 60% full. There was plenty of overhead space. On top of all of this, when we checked in for departure with the same airline, the Assistant told us both of our bags were free because the person with whom I was traveling was military!!"
Pros: "Staftt Service"
Cons: "Poor seats with no cushion No beverages served on flight"
Cons: "It seems like the cheap option but they nickel and dime you on everything so you'll end up paying more in the end. The seats are uncomfortable, no entertainment options, and the crew is the worst."
Cons: "Frontier is an awful scam of an airline."
Pros: "Wish they had free snacks."
Cons: "Customers service"
Pros: "Ticket price"
Cons: "Pay extra for everything!"
Pros: "Friendly staff. The tray tables are god awful. They need to be bigger and with a latch. How are we supposed to study and do work. Useless. I was charged for everything. Frontier is Queen at hidden fees. No thanks, not a great airline."
Cons: "Big delay in baggage. $10 glass of wine."
Pros: "Simple straightforward."
Cons: "Will remember next time carry on bags round trip add extra $100 to fare. Seems deceptive."
Cons: "Frontier is the worse airline I ever flown with. The customer service was horrible. Not to mention, my flight was delayed by two hours because the plane was too heavy to fly. I understand the delay and the need to fly safely, however NO ONE would give the passengers updates. We sat on the plane on the tarmac for two hours not knowing when we were going to take off or status of connecting flights. In the interim, I missed my connecting flight and was stuck and delayed yet again"
Cons: "Having to pay for carry on baggage and to choose a seat is ridiculous. Will never fly Frontier again. Seats were uncomfortable."
Pros: "This trip was affordable and on schedule, which is all I need. I will be watching Frontier fares in the future"
Pros: "Boarded quickly"
Cons: "Chairs dont recline and you nade nepay 40 dollars for carry on."
Pros: "good legroom"
Cons: "uncomfortable seats, small trays"
Pros: "staff was nice"
Cons: "i think it is ridiculous to have to pay extra for carry on bags and a seat. the ticket was not any cheaper than other airlines."
Pros: "I cancelled my flight a day after I purchased my ticket. The wait on the phone was ridiculous, 45 min. Come on, the customer service could have been much better."
Cons: "I was involuntarily bumped off of the flight. They were extremely slow in rebooking and did not put me on the next available flight, but rather on a flight that was 24 hr later. They did not pay my baggage fees so I had to spend extra money on food and luggage for my delay. When I went to recollect my luggage from them, no one was there at the counter and they were not responsive via phone. I have yet to receive an email for my voucher."
Cons: "2 hour delay on tarmac b/c they had to add additional fuel for weather. Kicked passengers off b/c of the extra weight, but not enough to allow us to take off in the normal direction from DCA. Had to wait an extra hour on the tarmac to fly the opposite way. Ridiculous."
Pros: "Frontier's new seats are incredibly uncomfortable"
Cons: "Perhaps I should have - but I did not know that with Frontier airlines, you have to pay for every little thing. I booked Frontier because I wanted to take my daughters to see their Grandpa, perhaps for the last time and this was the best price I found. It wasn't a huge savings, but like many families every little bit helps. So you can imagine my surprise when we go to check in and I find I have to pay $45/ bag. And of course, this will happen both ways. So my savings just went far out the window."
Pros: "Guy playing music in terminal"
Cons: "The seating, they should probably tell you up front that when you pay the extra $50 for a seat with leg room that the ones in the exit isle do not recline. It is utter nonsense that those seats cost so much to be more uncomfortable than any other seat on the plane"
Pros: "Smooth flight"
Cons: "Hidden fee for carry on bags that wasn't mentioned until arrival at airport. Added $90 to a roundtrip ticket, won't be booking with Frontier again. Uncomfortable seats. Overpriced food & drink. $2.99 for a fun-size Pringles?"
Cons: "Extra baggage fees of $75 feels like bait and switch Had to wait 50 minutes at baggage claim for luggage. Poor experience."
Pros: "Both flights left on time and arrived early."
Cons: "The seats are small and fixed in a mostly upright position. There weren't many options for food, and no entertainment."
Pros: "Inexpensive, quick"
Cons: "The seats were fixed, tiny and I was uncomfortable the whole time."
Pros: "It was a quick direct flight."
Cons: "Hidden charges for everything. Want to pick your seat when you check in? (Not whwn you book.) $20. Want to bring a bag with you? $25 Want a cup of coffee on the 4 hour flight?? $2 I guess Frontier is Spirit airlines now - just a huge bus."
Pros: "Initial price"
Cons: "Crowded seats, no legroom, seats don't recline, extra charges for baggage including carry-ons, poor selection of food, uncomfortable upholstery on the seat,"