Pros: "Good organization, good hygiene, polite crew."
Pros: "Very friendly crew!"
Cons: "Significant delay of departure."
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Pros: "price great; direct flight;"
Pros: "Service was great."
Cons: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"
Cons: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."
Pros: "The crew was super friendly and professional. Enjoyed the reworked safety message before take-off."
Cons: "The Comfort+ seat, while it had plenty of leg room in front, had a small width-box that many Americans (being larger than perhaps they should be) will find extremely uncomfortable at best, and unable to fit in at worst."
Cons: "Smooth flight, great crew."
Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Pros: "Seats are fine. Ordering system is up to date."
Cons: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Cons: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."
Cons: "The flight attendants skipped many rows of people not offering food or beverage. I wasnt sleep so not sure why I wasnt asked did I want a beverage or snack"
Cons: "Flight was 1,5 hr delayed, which almost caused me to miss my connecting flight"
Cons: "No in flight entertainment behind the seat"
Pros: "Great movies."
Cons: "Seats won’t stay reclined."
Pros: "Good seating, great food, good service."
Cons: "Slight delay of flight"
Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"
Pros: "Very friendly crew with a clean plane!"
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
Cons: "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Cons: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."
Pros: "Delta employees exceedingly cordial. food poor to moderate, seating space impossibly small but pillow and blanket were provided"
Cons: "seats too close from front to back, and not adequately cushioned"
Cons: "Double booking and payment of flight. Dropped flight bookings. Not a good trip"
Pros: "No delay and friendly crew!"
Cons: "Not much leg room and the coffee was horrific."
Pros: "Quick boarding"
Pros: "Flight itself uneventful"
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Pros: "flight was on time..arrived early..friendly staff.."
Pros: "It left and arrived on time"
Cons: "They didn’t have wine in such a long flight"
Pros: "Happy to get an earlier flight - and was put in ComfortPlus"
Cons: "Small plane, no entertainment (movies, music)"
Pros: "One crew member, young dark haired woman, was particularly accommodating. Male attendant was firm and funny."
Cons: "Typical cramped plane, too many planes going out of same gate are simultaneously"
Pros: "Friendly crew with modern plane"
Cons: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Pros: "Courteous crew and smooth flight"
Pros: "No food or entertainment on short flight"
Pros: "Food available was good."
Cons: "Very tight space- could not reach floor when person in front of me moved seat into recline position. Could not get out of seat to go to bathroom when my seat mates were sleeping. Tough to load- tight spaces."
Cons: "The fact that booking with kayak wouldn't let me pick my seats and traveling with 2 kids under 4 it made it very stressful trying to figure out how we could sit together or even the same end of the plane."
Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."
Cons: "The tsa is worthless"
Pros: "The crew was really friendly and helpful. The plane was really clean"
Cons: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."
Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."
Pros: "Everything went smoothly."
Cons: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"
Pros: "On time departure and arrival."
Cons: "Cramped! Cabin crew not particularly friendly."