Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "No hassle travel"
Cons: "extra charges for everything"
Pros: "The ease of using Uber and flying through the shortest security line EVER? PRICELESS!!"
Pros: "Can't complain when departure and arrival are on time and and all employees were nice. All I could have hoped for."
Cons: "Surprised Spirit doesn't offer any entertainment options..... even if they charge for it. Internet or TV? Don't other airlines make money on that?"
Cons: "Our plane was downgraded. Window seat and had to find another flight to get it back. Our bags and the make o our plane was downgraded. Window seat and had to find another flight to get it back. Our bags we're loaded on the plane so the next day we had to drive to Atlantic City to get our bags."
Cons: "I find this company to be a con .. when I pay $54 for a flight, only to get to the gate and told I need to pay $57 to carry on my luggage, it feels like I'm being hustled by a street merchant. Its unfair, it doesn't seem ethical, and I'll never fly them again. SO cheap, that they pulled this tactic, and its a shame Kayak does business with them, gives you a bad name as well. Honesty is everything, this company is an F-"
Pros: "Not much"
Cons: "Late arrivals and being forced to layover a night in Detroit. Basically, Spirit is the "K-Mart" of airlines"
Pros: "The crew was really nice"
Cons: "The seats are way too small for normal people and that's coming from a 5ft 130 lb 30 yo woman. The guy behind me's knees were literally digging into my back through the seat and he couldn't help it. He was a normal, if anything under average, height and weight. The seats seemed to have been designed by aliens who know little about human anatomy. The seat didn't go back at all and the top of the seat made my neck be pushed forward in a very uncomfortable way. In today's day and age, ergonomics is widely available knowledge. Seats could be a little bigger with still being able to fit a lot of people on a plane. Or maybe even fully adjustable seats. For Spirit to say they "don't put unnecessary commodities" in their price, it sure isn't all that competitive with airlines that do provide at least drinks and a carry on."
Cons: "I took out trip insurance which I could not use with the third party ins carrier. I m an older lady with Heath issues I travel with my companion dog which they would not let me take out of the carrier. Plus they charged me an extra 100.00 . $55.00 for a carry on bag with all the fees in charged I could have upgraded my seat maybe even first class with another airline . Never again."
Pros: "Attendant was friendly and allowed me to switch seats without a question."
Cons: "The plane was not properly cleaned/turned over from the last flight. I have a nut allergy and there were remnants of nuts on my seat and floor. We fully boarded and then we're told there was an hour delay."
Pros: "The boarding process was quick and organized both ways."
Cons: "On the flight in to ft. Myers, the flight attendants were all grumpy and unfriendly. The seats are entirely too small - I am an average-sized female and felt very crammed into the seat area. At one point, I dropped something but there wasn't even enough room for me to bend down and get it - I had to kick it over and ask the smaller person next to me to pick it up for me! I thought I would have an anxiety attack in such a small space. I will never fly Spirit again."
Pros: "Nice crew and all went well."
Pros: "Quick to board and get off the plane. Very friendly and attentive staff."
Cons: "Having to pay just to have a seat next to the person I was traveling with."
Pros: "Flight was on time, plane was clean and everyone was pleasant."
Cons: "Checking in on line and paying for bags was more work that most other websites. The wait to drop off bags at O'Hare was unacceptable and totally chaotic."
Cons: "I was unaware of the add-on charges for bags."
Cons: "Spirit is awful...flight delayed then cancelled and no reason was given"
Pros: "Early arrival"
Pros: "No,food and not comfortable but nice price"
Pros: "The crew was very nice"
Cons: "Terrible lines at check in too many extra charges overall it was terrible"
Pros: "We arrive at airport to find they canceled flight do to weather?!? They told is the next flight is in 2 days! It's an absolute disgrace! It took 4 days for the reimbursement to show on my credit card. All other flights wit other airlines were booked or almost $1k for 1 way home! We rented a car and drove from Miami to NJ!!!"
Cons: "I found out a Facebook friends daughter was scheduled on out flight and she called up and was offered a seat on a layer flight that evening out of orlando!! We would have gladly drove to Orlando over nj. Kayak and Spirit have lost my business."
Cons: "Plane engine was on fire so the flight got cancelled, told me I had to wait 4 days for a flight home to New Jersey, unless I went to and from a different airport (West palm to Fort Lauderdale). My transportation from the two airports was not compensated nor was the extra day of parking for my car, in Atlantic City, which I thankfully got a ride to from a friend, or that would have been another expense out of pocket."
Pros: "I loved that the pilot wasted no time in getting us home after our 3 hour delay."
Cons: "We had a 3 hour delay due to "weather." Not sure it was all due to the weather."
Cons: "$50 extra for carry on and $25 more for 1pound over. Seats were extremely uncomfortable. We will never fly spirit again"
Pros: "The small airport"
Cons: "The seats were uncomfortable, flight was delayed 4 times,no one knew any information when we asked about our flight, flight attendants didn't walk around asking if we wanted anything-we had to ask for it, absolutely terrible. This was our first time flying spirit and will never be flying again and will let everyone know of our terrible Flight"
Pros: "Flight was delayed 4 hours then canceled due to lack of staff. What kind of airline that charges for every little thing including carry on bags can say oh sorry no staff.... not acceptable"
Cons: "Left waiting 4 hours then told flight canceled due to lack of staff with no rescheduled flight. I was flying home to see a dying family member of who I may now not get to see in time."
Cons: "they cancelled the flight home from ft lauderdale to ac. we had to drive 2 hours across the state to ft myers to board another plane to take us back to ac. we were first told there were no planes to ac that day. at least after a few hours at the ft lauderdale airport they got us back to the right airport though!"
Pros: "Thank you so much everything went smooth from boarding to departure, will use your company agian."
Cons: "flt was cxld"
Pros: "the flight was smooth and, ahead of schedule"
Cons: "the kiosk asked me if I wanted the same seat on my return, I replied yes and got a different seat"
Cons: "Not being informed of flight status regularly. .."
Pros: "The flight left in time and came in early."
Cons: "There was a stewardess that was just the rudeness thing I have ever encountered in a plane. The plane was absolutely filthy as well!"
Cons: "I was told via an email that I should arrive at the airport as if I was leaving at my original departure time even though it was known that the plane was very behind and I would depart at 2350. I got to the gate at 8 and boarded at 1125. Not cool."
Pros: "The price."
Cons: "Return flight was over an hour late"
Cons: "Their checking in online process is terrible. It is not clear when you check in that they assign you a seat for free. It is made to seem like you must pay additionally for a seat. Then you have to pay for carry on or checked lugged, and if you don't do it online ahead of time, you pay $100 at the airport! There website does not function well to fix an checking in issues and you can't get a live person on the phone to help you. I could go on, but I will never fly with them again."
Pros: "the travel went smooth and no delays.. the attendants were not very friendly"
Cons: "allwent well"
Cons: "plane was late and we were poorly informed on status of flight from initial delay to three extra delays once we boarded."
Pros: "Easy to and from Tampa"
Pros: "I arrived safely"
Cons: "It's cramped, added charges, canceled flight."
Pros: "We eventually made it to Atlantic City."
Cons: "I was left in the dark with no status updates for three hours on why my flight was delayed or when it would eventually leave. On a side note I missed a show I was attending that day for my wife and I's anniversary. So, the 30$ I saved on plane tickets cost me over $300 in lost theater tickets."
Cons: "The women who helped me seemed as if they didn't care about anything I was saying. They were unwilling to help me. And was very rude. I'll never fly spirit again"
Pros: "ACY convenience, inexpensive"
Cons: "The long wait for the delayed flight."
Pros: "The flights were on time and the crew was pleasant."
Cons: "I have never been afraid of crashing on a plane ever before & would never consider flying Spirit again. When I asked the flight attendant about the "weathered" condition of the plane, he told me that this plane was the oldest one in the fleet, they have been using all their brand-new planes, so he wasn't sure why this one was being used again. Not looking for comfort (which you obviously don't get in those seats), food or frills. But when the plane looks old and weathered and my reading light doesn't work, you tend to get a little concerned about the maintenance of the planes and your overall safety! Not worth saving $50!"
Pros: "On time. But no leg room"
Pros: "If the President and the CEO of Spirit airlines flew on their own planes they would realize how awful the airline really is. Try it some time you would be greatly disappointed!!!!!!!"
Pros: "The crew was friendly and caring."
Cons: "The seats were unbearable. The charges were outrageous. The only thing you have going for you on that flight was the staff. I was so aggravated by the airline after this vacation, I will not fly Spirit again."
Pros: "Great fare on the flight, flights were on time and the crew was great."
Cons: "The cost to check a bag is ridiculous. $42 - $100?! Make sure you check in before you go to the airport to save $$$$"
Pros: "Everything went well, looking forward to book my next trip with kayak in July . The reason I gave 1 star to the food part is because there's none unless you decide to pay, not big deal really"
Airlines flying from Ecuador to Atlantic City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights