Find cheap flights from Ecuador to Houston George Bush Airport

Pros: "Expectations were met and seats were very comfortable"
Cons: "The food quality could be a bit better"

Pros: "There were delayed for more than half hour"
Cons: "More airplanes have to be ready for a better service"

Cons: "Newer aircrafts"

Cons: "instead of a sandwich, some typical food from the country we are arriving"

Pros: "The Crew was nice"
Cons: "The luggage took for ever to arrived."

Cons: "it took too long to get our luggage in houston, over 45 minutes."

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "Easy boarding. Great seats with tv screens and entertainment"

Pros: "Had a row upgrade."
Cons: "They misplaced out luggage and had to wait for more than 90 minutes before they “appeared”, since the ground personnel couldn’t give and explanation of what happened."

Pros: "Was beautiful"

Cons: "If there is a delay don’t schedule new flight at midnight ,"

Pros: "Amazing"
Cons: "They bumped me to first class so I could not have been happier!’"

Cons: "Didn’t like they messed up our sitting and wanted my kids to sit on their own when they are to small For that"

Cons: "La puntualidad de la aerolinea"

Cons: "Comfortable seats and leg room."

Pros: "It’s was all good great service and great stuff"
Cons: "I can’t think of anything...."

Pros: "Very efficient boarding and disembarking too, with a friendly crew!"
Cons: "The boarding pass showed Gate 0 for this flight, but that gate doesn't exist in Guayaquil! It was confusing, because the boarding was happening at Gate 2, but this was not displayed on the screens in the airport."

Cons: "We were three hours late leaving Bogota. First it was due to technical problems and then several other excuses."

Pros: "I liked the food great seats good attendence overall everything"
Cons: "Nothing"

Cons: "Llegamos a Houston sin maletas."

Pros: "Crew exellent Food Ok"
Cons: "Enterteinment no working and A/C leaking to much"

Pros: "The crew and trip were good."
Cons: "I wish the flight had some movies"

Pros: "On time schedule"

Pros: "Nothing"
Cons: "Food was bad, late departure one hr delay"

Pros: "Comfortable newer aircraft On time departure on both outbound and return flights Full meal service with free beverage including wine and beer offered in economy class. Two free checked bags per passenger in economy class. All of the above are far superior to any airline at a competitive price"

Pros: "Puntuality"

Pros: "This was simple domestic flight, but the service was good and the flight attendants very conscientious. I would definitely fly Aviance again.Nothng"

Pros: "The food is very good and the attention is good"

Pros: "El vuelo fue muy relajado, muy tranquilo, eso habla de buenos pilotos."

Pros: "Very helpful crew. Thank you"

Cons: "No movies to watch"

Cons: "They didn't give a pillow"

Pros: "On time quick"

Pros: "Salimos a tiempo Avión moderno"
Cons: "Falto amabilidad por parte de la tripulación"

Pros: "No hassle and they gave a mini sandwich"

Pros: "It was really good service and on time"

Pros: "Very short stop in Salvador. Super convenient and on time"

Pros: "Friendliness and timeliness"

Cons: "It so bad to recheck at the airport. These people made people upset."

Pros: "This is my second time flying with Avianca, and is being a wonderful experience, the staff is very friendly at the airport and on the plane, flight was confortable, they offer complimentary breakfast or lunch depending what time you are flying , things that the other airlines stop doing years ago, they are also very responsable and honest , I forgot personal documents and my camera on my way going to El Salvador and inmediately they call me to let me know they had them , in general the service is awesome .!! From now on I will always look forward for flying with Avianca."

Pros: "Nice people! Nice services Good food! I'll take same way next time"

Pros: "On time"
Cons: "The plane is too small"

Pros: "I like the fact that I learned never to fly Avianca"
Cons: "Flight was delayed and caused us to miss another flight which set in motion a chain of other delays resulting in lost time and money, two things that I don't have to spare. Awful experience, I will fly united for double the price next time."

Cons: "Food. Services."

Pros: "My third time flying Avianca, my third time enjoying the flight. The alternatives from El Salvador (sal) to the U.S. (iah) with no stops is United Airlines and I had such a bad experience with them. I was a loyal customer for Continental but it ended when United took over. So far Avianca has replaced Continental in my list of airlines that I would consider. And KAYAK was awesome as always......"
Cons: "The entertainment choices (but to be fair I did not peruse all of the options available) were not to my liking. Is just a small thing and is not a complaint, is just an observation."

Pros: "Clean, fast and courteous"

Cons: "I had a long long layover in Guayaquil, more than 5 hours. The plane was due to depart at 6, and the ground crew did not arrive until 5 a.m. There were 25 people waiting in line. That said, they were extremely professional and quickly assisted everyone. I like Avianca a lot and would definitely fly this airline again."

Pros: "excellent airplane, excellent crew , excellent service"

"Less noisy children which cannot be helped…"

Pros: "Everything"
Cons: "Nothing"

Pros: "Finally got me home"
Cons: "Delayed, no updates,"

Pros: "Boarding process was smooth"
Cons: "Allowed people to deplane while waiting. Sitting on a plane during a two + hour delay is the stupidest thing ever."

Pros: "Nothing"
Cons: "Nothing"

Pros: "They were nice. They listened"
Cons: "No screaming children"

Pros: "Seats were ok"

Pros: "All employees were awesome."
Cons: "I have no complaints."

Pros: "Average crew. The seat became comfortable after complaining that the one I requested was not noted on passenger request or should I say begging for the request."
Cons: "Listen to the passenger."

Pros: "Boarding was quick"
Cons: "Power in the airplane to charge phones. A form of entertainment would have been nice"

Pros: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Cons: "Accurate configuration. A more modern plane."

Cons: "The crew was not friendly. Rude tone."

Pros: "Only thing that was good was tail wind."
Cons: "The plane was so small and tight. And they sat me next to 260lbs x football player in this tiny plane. Not really your fault but a plane that size is just too small esp when your neighbor is double your size."

Pros: "Everything was good. Bear in mind flight was under 1 hour and I slept the whole time."

Cons: "Overall terrible experience, flight attendant was extremely rude when i asked if they were offering sparkiling wine. Flight was delayed due to overbooking on american. Turbulence was horrible the entire flight. The in flight entertainment was unavailable for some reason."

Cons: "My original flight was delayed then we had to spend the night in Dallas."

Pros: "Nothing"
Cons: "No legroom in 17 E"

Pros: "Crew members. After a long time I got to see some friendly cabin crew members."
Cons: "Boarding was little delayed. But that's alright."

Cons: "I could not get the Wi-Fi to work even though I paid for 24 hours of it there was a different Wi-Fi Carrier on this flight than the flight from Munich to Philadelphia, he did not recognize me and even the free shows I could not get to work it had 3 different site said it told me the log in to in none of them work on my cell."

Pros: "Once aboard, LATAM is actually quite impressive. The logistical part of the company is horrendous, but the service onboard is exemplar."
Cons: "LATAM changed my itinerary without my authorization and despite my clear verbal directions to NOT change it. The airline took directions from a corrupt official with the Colombian immigration office and cancelled my return flights. I was forced to purchase an additional ticket, travel on and separate flight from my wife and children. I then had to spend several hours waiting to resolve the case in person. The customer service at LATAM is a joke. If I'd received this treatment in the United States, I would have filed a lawsuit for their infringement on my rights and collaboration with the discriminatory practices of the Colombian immigration office in Bogota."

Pros: "Flight was smooth"
Cons: "Nothing"

Cons: "This was my final connection from a long flight, we did a line to check in and get our boarding passes, when we got to the gate I found out I didn’t have a seat number asigned but husband did, they gave me one there but of course it was not next to my husband, it was the last seat available at the end next to restroom. The smell coming out from the it was so disgusting even before th first person went in, they should do something to improve the cleaness in the restroom between flights. It would probably take them 30 more minutes to do so, and I would not mind waiting for it even if this was my final flight after 15+ hours."

Cons: "AA lost put my checked baggage onto a different flight during my layover in Philly to my final destination. After losing my baggage, it took them over 24 hours to return it to me, telling me that it would only be "another hour" till they would deliver it to my house. No airline is perfect, but I don't like being lied to about my baggage not being transferred properly to my final flight, nor do appreciate how they kept giving me vague estimates and round-a-bout answers about my checked bag which they lost in the first place. If I can help it, I will never fly with American Airlines again; they have lost my business!"

Pros: "Being able to check flight progress while in the air."
Cons: "We did not appreciate the game of needing to pay for seat selection after having already paid for tickets. We were not provided with TSA-PRE despite providing our known traveler numbers in advance. Boarding selection protocol seemed opaque, complex, and geared towards inviting us to pay extra for priority boarding. Before boarding the plane, we were not able to find out whether any food would be served and the extent of what might be provided. After getting on board, we were offered the chance to buy food. The complementary food was a cookie and a few ounces of soda or juice. Movies were available, but not headphones for listening to them. Leg space under the seat in front of us was reduced to make room for life vests."

Pros: "It was a good flight"

Pros: "Crew"
Cons: "Delayed, old aircraft, no food, no entertainment"

Cons: "Delayed 2hrs"

Cons: "The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service."

Pros: "Everything about the flight"
Cons: "Nothing"

Cons: "I'm not a large man. I shouldn't need to fold my arms to keep from bumping into and intruding on my neighbors."

Pros: "Timely and comfortable flight!"

Cons: "Missed flight"

Pros: "Cookie"
Cons: "Flight delayed"

Cons: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."

Pros: "It was a small plane so I didn't expect much. The attendants were a little disconnected for it being a three hour flight."

Cons: "When the flight was on time, we learned it was overbooked. Agents stated that if people would not willingly accept their offer to fly at a later time random people would be denied boarding. This was a stressful element as there was no other flight that could make me arrive on time. Plus, threatening to deny boarding to paying customers for airline related overbooking does not seem like a fair or good business practice. Then there were mechanical issue with the plane. After waiting over an hour for repairs they realized they needed a new air craft. This further delayed the flight. Not only was the flight extremely delayed at this pint but throughout the waiting time we were given very little information and were constantly told they couldn't give us an approximate time of departure. This was extremely rude and makes the experience of dealing with a delay even worse. I would suggest giving us more information about what is happening. Saying we don't know when the flight will leave is just unacceptable. To make matters even worse after we were finally boarded we had to wait an additional 40 minutes sitting inside the plane while they boarded refreshments! I know there are delays in flights but this same thing happened to my flight on my way to Paris and it caused me to miss my international connection and had to be re-routed."

Cons: "Average airline compared to Singapore & MZ airlines"

Pros: "Poor service They had a severely overweight person sitting next to me. She was struggling putting on her seat belt for a few minutes. I was very uncomfortable in my seat. The flight attendant was walking around withh seat belt extenders ; why are you accommodating severely overweight customers at the expense of others?"

Pros: "Staff was friendly"
Cons: "Cabin was cold and no blankets available."

Pros: "Nothing exceptional"
Cons: "Change fees are ludicrous. Also flight was late."

Pros: "No much"
Cons: "What poor services all round. The check in staff where on the phone or talk to themselves. No one even spoke to me at checkin. Then the boarding staff were so rude, they act like they own the plane and they are god. They would not answer anyone questions and just pointed at the screen. The airplane staff hello at least. But the food very so bad, even easyjet has better food. Also their understanding for the english was so poor but the air stewardess told me " we speak American" !!!!"

Pros: "Everything, it was my first time flying and I actually really enjoyed it! I'd be looking Forward to flying with this airline again!"

Pros: "I was traveling with a pet and they were very kind and helpful to me."

Pros: "The seats in this flight were quite roomy."
Cons: "Delayed and canceled flights with no apologies or explanations, rude crews who scoffed at complaints or requests of other passengers, lost baggage that took hours to recover, again without apology....I would rather pay a bit more than fly with American again, at least until these memories fade a bit."

Pros: "The boarding at GYE was very smooth and the GYE terminal is very comfortable."
Cons: "The check-in process at GYE needs to improve. Not many people in line and it still takes an hour get checked in. Plane crew waiting much longer to serve the food. That made sure I would get less rest on and overnight flight. Worst of all, after the crew served the food, the never came to pick it up. Just makes it uncomfortable to have a tray of trash on your tray table for 3 hours."

Cons: "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."

Pros: "Crew"
Cons: "Paying extra for seating"

Cons: "The people were rude and made us stay on the plane an hour and a half after we landed."

Pros: "Other passengers trying to make light of hectic situation."
Cons: "Delayed because crew was not able to get to the gate in time. Once they arrived they got things moving but passengers were already flustered and the airline stewards also seemed flustered, their attempts and multiple announcements to move people faster did not help and actually made things move slower..."

Pros: "I was in group 2"
Cons: "Nothing"

"Spirit had a huge meltdown this week. DO NOT FLY SPIRIT. My whole itinerary was blown up."

"horrible"

"Horrible experience. I booked my flight nearly 2 months in advance. Paid in full. We had so much trouble checking in online. I paid extra for reserved seats so my wife and I could sit together. Somehow, we had two different seats. It was a horrible hassle to get us to sit together. They didnt have my reservation or reserved seating. My check in apparently failed and didn't show on their part that we paid and reserved our flight. If it wasn't for my wife getting frustrated and a little wild we would have missed our flight. Keep in mind we showed our confirmation showing paid in full with reserved seating. It was really a terrible experience. I am all for cheaper flights, but I am truly not going to be flying with them anymore. It is a horrible feeling almost missing your flight for an issue that was not your own."

Pros: "Smooth flight"

Cons: "My husband was ill treated at the airport he is now stocked there and had back surgery two days before and is in a lot of pain"

Pros: "The crew was very nice. Sitting up front was nice and felt more comfortable"
Cons: "More social distancing in the process and hand sanitizer prior to getting on plane. Plastic barriers between each seat."

Pros: "Clean"
Cons: "The flight attendants were rude to customers"

Pros: "Great crew but no Covid-19 guidelines were followed. There were entirely too many people on the plane and I felt unsafe on that flight"
Cons: "less people and us spread 6 ft apart. I do not feel comfortable being near elderly family because of this."

Pros: "Everything was great. The crew was amazing & I felt very comfortable"
Cons: "But a five hour delay on top of an already 5 hour layover was extremely exhausting. I know it is out of everyone’s control so I do not blame spirit"

Pros: "No wifi available. Seats do not recline. That bites."
Cons: "Provide wifi to travelers."

Pros: "Crew was kind"
Cons: "Spirit might initially be less expensive, but with additional fees, bags, basic food etc. You'll be paying the same or more for less service."

Pros: "Stewardesses were very nice and pleasant. We left timely and arrived on time."
Cons: "My seat got randomly assigned and I was put on the back row window seat with no window. I wish I could have selected my seat from a list of free spots (w/o extra charge). I don’t like that you are charged for everything: seat change, water, and any snack. I would expect at least water as passengers get dehydrated from flying. Seats are uncomfortable, not much space from seat in front, and there is no recline. Feels crammed. Lacks hospitality majorly as I am charged for every little thing. I hope they don’t start charging for oxygen intake. I was not informed of entertainment options, but I’m sure they were not inexpensive. I will not be flying with Spirit Airlines again. There are other airline options that are less expensive (after you add all the additional fees up) and much more comfortable and hospitable."

Cons: "Spirit isn’t an airline for frequent travelers. The aircraft is always delayed to depart due to beionh last in line after reputable airlines, files the have check in counters in popular airports or located on bottom levels, not accommodating for travelers that missed flights, and last but not least their luggage weight requirements are extremely low compared to all other airlines. The normal requirement is 50lbs and Spirit is 40 so one checked bag is $70. By the time you pay for every single detail you could be on a Delta Airline with complementary Biscotti and water!"

Cons: "Took my money and never deliver the paid services! If you’re late to reach your flght, your whole itinary, doesn’t matter how may flights you may have in it will be cancelled! No refunds, no flight changes, doesn’t matter if you did everthing you can to reach the consecutive flights on time!!! No REFUND for the flights you did not miss. This airline capitalize on your misfortune to make their profit without having to deliver the services you paid for up front! Also, they have lots of hidden fees after you purchase your ticket. Picking your seats so your family could fly together will cost more than the price of another ticket! Don’t forget the carry-on cost of $40 or more! Terrible business practice, they bully the customer because they can get away with it! Do business with them at your own risk!"

Pros: "Boarding was easy"
Cons: "Not roomy, on the returning flight the person behind me kicked my chair the entire flight on top of being surrounded by children on the flight there and back. They should at least let you know you're surrounded by crying babies I would have never booked or paid more to not sit around it. I understand people have to travel with kids but it was my only vacation wouldn't fly spirit again. On top of I called spirit airlines to help extend my flight and the guy couldnt/wouldn't help me told me to check online, but their system that day was not cooperating"

Cons: "I'm not sure how it's legal that spirit doesn't include the exit tax for a country when every single other airline does include it in their KAYAK posted price. There is literally a tax window in San Pedro Sulu, Honduras that says for "spirit airlines passengers" charging $47 per person that my family of 5 had to pay to get out of honduras. Continental would have been cheaper. The exit tax for a country is a required tax. Why is the tax included in the KAYAK posted continental price but not spirit? Only spirit airlines passengers had to pay it. That's messed up. Kayak should be more aware that prices they list aren't truly accurate as all the required taxes were not included. I'm not talking about baggage fees or meal fees or seat selection fees which aren't required if you don't want to pay it, I'm talking about a required tax to get back on the plane."

Pros: "Nothing."
Cons: "They are cheap, at first, but it will cost you. You have to pay for bags. (If you fly Southwest you don't have to pay for bags). Our flight got canceled. Like many others did. We were stuck at the airport for 12 hours. Their lack of professionalism, customer service and empathy made the experience worse. They're policy is that they do not accommodate - ever. Intel from the airport says they are always having problems. Say they constantly cancel flights and that they come up with different excuses as to why. This time was the storm which had already passed and had not affected many of the destinations people were flying in or out of."

Pros: "That the airplane stayed in the air until it was time to come back down."
Cons: "The fact that our fight attendant was testing her (bad) stand up material on us, the fact that our fight attendant was peddling a credit card to us, the fact that the flight attendant who did most of the speaking certainly did not have a good grasp on the English language, the fact that the man sitting behind me hadn't (in my guesstimation) brushed his teeth since Reagan was in office, the fact that a soda cost as much as my first car and last but not least the chairs have zero recline ability :(. Next time I will pay the addition $17 and fly Delta. P.S. The seven emails I received today informing me that our flight was delayed were neither helpful nor true. I'm not even sure why they were sent?!? Our flight left at the exact time that I booked it for."

Pros: "I like nothing!!!!!!"
Cons: "I didn't like anything..... I'm here stuck in Huston since yesterday because my fly from Fort Lauderdale Airport was late and Spirit sold my ticket to Seattle. The good part of that is that the plane was still at the airport when we arrive, but they could not give me my already paid seat, and guess waht? They did not find me a way to my destination until evening today. and that is not all, I had to pay two time for my carry on bag, plus Hotel two days, plus food and transportation. The wose airline I'd ever used SPIRIT AIRLINE"

Cons: "Yes, the initial fare is cheaper, but that's only because they nickle and dime you for each tiny thing. Once you pay for bags and seats(!), you've spent the same amount of money as the other airlines, and have had to do extra work. I'd rather pay more up front and not have to pay for each little service. The seats do not lean back and there's not a lot of leg room. I'm short and I was still uncomfortable. Unfortunately our flight was delayed over 3 hrs. This was due to weather, so that's just something that happens, but I was already frustrated so it just made things worse. I won't use Spirit again."

Pros: "Attendants on plane and at gate counter were good in the turmoil"
Cons: "Flight coming and going we're delayed several hours including the first flight of the day.....how does that happen with perfect weather? Suitcase was lost on return trip and after 3 days finally was sent delivered to destination airport for pick up. They would deliver it to home but could not give a specific time, worse then the cable company so just will pick it up directly. Also the customer service folks in the baggage area speak very little English, have no customer skills and And frankly have no understanding of how their processes work. Also with the delay notification to email received over 1000 email notifications... must be a system glitch in their system. Will never use this airline again in life!"

Pros: "Finally - an airline got it right! My husband and I appreciated that we only paid for what WE wanted to use. We did not have to pay for what the airline thought we might want. They got rid of the horrible airplane food that we always felt obligated to eat because we paid for it. We never used the screens in the seat back because we are readers. Also - when was the last time you heard the captain announce that the flight arrived early!! While the seats are a little tight, we didn't mind it. Will fly them again in the future."

Cons: "In addition to one hour delay that created so much inconvenience, the performance of the flight attendants were not acceptable. Non of them checked the security aspects of the flight before departure including seat belts or not letting people keep their back packs between the legs instead of putting them under the seat. Furthermore, my seat was beside a person who needed two seats instead of one seat and all the time during fligt I was in an extreme discomfort. I talked to the flight attendants and asked them if possible to give me another seat but they were not willing to help much.Totally I am really disappointed with boarding+comfort and the crew. I will definitely try my best not to fly with Spirit airlines anymore."

Pros: "The flight price is good, but they will quickly add extra fees if you aren't careful! Check in online & print your own boarding pass or pay $10. Don't just buy luggage that indicates the measurements are in line with their free carry-on measurements because they will be happy to charge $65 per bag because the wheels or handle makes it a fraction of an inch too wide! You'll pay to choose a seat next to your companion or if you want a cup of coffee. Be careful with Spirit Airlines. THEY START OFF WITH THE BEST PRICE, BUT THE EXTRA FEES MAKE THEM AS EXPENSIVE OR MORE EXPENSIVE THAN THEIR COMPETITORS!"
Cons: "They will quickly add extra fees if you aren't careful! Check in online & print your own boarding pass or pay $10. Don't just buy luggage that fits their free carry-on measurements because they will be happy to charge $65 per bag because the wheels or handle makes it a fraction of an inch too wide! You'll pay to choose a seat next to your companion or if you want a cup of coffee. Be careful with Spirit Airlines. They wanted to charge us for 2 carry on bags $260 RT because the two carry-ons were 1/16th inches too wide. Their attitude was all about themselves with a merciless disregard for the passenger. Their website shows the free carry-on measurement without indicating the wheels or handles inclusion, but you'll find that part in the small print below, and then at the gate, they have you "flagged" because you didn't pay an extra fee for a checked bag. When they scanned our boarding passes, they immediately told us to step aside to measure our bags, telling us to pay $130. We ripped off the wheels and handles in front of them and they still harassed us over a sixteenth of a inch piece of plastic that made it slightly too wide to fit into their frame/mold...1/16th of an inch! Rediculous!! We will never fly them again! Be warned!"

Pros: "I could tell the plane was relatively new because of the details. The crew members were always available and helpful."
Cons: "No room for the legs, no recliners, small restroom. When boarding, 3 people had the same seat, one of the crew members solved the problem because luckily the flight was not a 100% full. 0 entertainment for the 6 hours flight (it was the same plane from FLL to Houston and San Diego) so I had to try and sleep (which was impossible). When I felt thirsty and wanted a cup of water, they told me it was a $3 dollar charge per bottle, I've never been denied water in my whole life, I found it nonsence. Overall, I would never fly Spirit again."

Pros: "i like the assigned seating, i makes not rush to get on the plane first because ur seat is ur seat."
Cons: "seemingly all the rows of seating are too short. i'm only 5-11 tall and my knees were constantly against the seat in front of me. i sat in the middle seat on row 22. the lade next to me sat on the isle and even her knees were hitting and was uncomfortable. at one point the person in front of her leaned his seat back and it was all completely in her space, make her extremely uncomfortable. we had to ask flight attendant to ask the man to put his seat up some to give her some more room and comfort."

Pros: "The initial price"
Cons: "1. The flight was cancelled but no email or text was sent out. 2. There were no accommodations for the inconvenience and although the agent did his best to diffuse the already high emotions from he was unable to offer better options to appease the customers 3. The only option I was given was to travel over 2 hours to another airport again there was no accommodations provided 4. On the flight the seats are too close and they did not recline; my flight was little over 3 hours and I was so ready to get off the plane 5. Flight attendants were not approachable 6. Fees that are added after purchasing ticket: Seat, fast pass 7. Lack of confidence in the airline"

Pros: "Clean and friendly staff"
Cons: "NTR"

Pros: "Nothing"
Cons: "Upon arrival to the airport, I was told to stand in a line. Once I flagged someone down and asked if I could use a kiosk since I was not checking a bag, they directed me to the right location. Upon attempting to check-in, the kiosk printed a ticket that read "see attendant." I was placed on a line to wait again. Once I finally reached the attendant she told me that I was late in checking in. Apparently, the system does not allow you to check-in less then 45 minutes before departure and I was one minute shy of that. The then proceeded to tell me that I could not get on the flight despite having time to make it and would be charged a $100 rebooking fee. I was livid. I had to wait over six hours for no reason. My seat was empty when the plane took off. There was no reason to keep me off the flight."

Pros: "Despite my gripes, the staff was professional and polite."
Cons: "Firstly, I understand a discount airline will try it's best to place fees anywhere possible, but it seemed as though I was living in the fine print. Concerning luggage fees, the staff at every counter had a different opinion on what could be considered a personal items. While heading to LAX had one standard, returning to IAH had another. Rules seemed to be arbitrary. For example, a backpack was ok, but wheels on a backpack might change it's "category." On the speakers, "small backpacks" was permissible, but this is subjective. This is in addition to the fact that some Spirit employees told customers "any backpack is okay because it's a backpack." I fly frequently and have the smallest lightest carry-on case made by Hershey. I have never had problems with it's dimensions. It BARELY poked it's top out of that cage-fitting stand. I mean, it skimmed the top. Really, it was the handle that peaked out. I should have taken a picture. I had to pay $65 dollars for that one. Then, another $65 for a small backpack for my little cousin because it had wheels that couldn't retract! 2) The obvious confusion on whether to use kiosks or not was also apparent. People did not understand if both were needed. The confusion resulted in people asking other people to watch their luggage while they went over to the kiosk! In a post-911 world, this is not only poor airport etiquette, but downright dangerous. There should be signs stating: "If you need to check-in luggage, print and get in line, unsure if you need to pay, get in line, or if you have one personal item (showing measurements), print your boarding pass and continue to security. 3) No complimentary anything is given during flight. Sell. Sell. Sell. I and the three family members that accompanied me will NEVER book with Spirit again."

Cons: "High and unreasonable fees such as charging to choose where to sit and for carry on bags. Very little space on airline, small tray tables and no backseat pockets for you to store your water or anything like that. Spirit over books flights and scares passengers by causing them to think their purchased flight isn't definite. Bribes people with free round trip flights to fix their mistake but even I wouldn't want their free flights because my experience with them was that horrible I wouldn't want to suffer through another Spirit flight."

Pros: "The staff on the flight were very nice."
Cons: "Where to start... I understand the concept of a base fee and you pay a la carte for everything else but this only really works for a single person traveling with a small personal item ONLY. You are literally charged for EVERYTHING. Which is mostly stated on their website with the exception of the checked bag and carry on fees of $50 and $55, respectively. Those fees can vary depending on who you ask....And even though they say you can save by using the kiosk ($20 to go to the counter), we ended up going to the counter anyway because the kiosk could not complete our transaction!!! On our return, we had to go through customs which requires you to get your checked bag (decided to save the $5 and check it on the way home), go through customs and then drop off your checked bag to continue your flight. Well, the Spirit representative decided it would be a great time to take a break and be completely MIA from their post. We had to go completely out of the terminal and back to a counter to recheck our bag. Resulting in a very close call on not making our connecting flight. The long and short of it all: We "Saved" $100.00 total on the initial ticket purchase. We paid over $220.00 ADDITIONAL to have our one carry on and sit next to each other ($20.00 each seat, each leg of trip). Never flying Spirit again and have been telling everyone not to. Bad Spirit!"

Cons: "The woman working the baggage claim area was so rude and acted like she didn't even want to be there. My luggage was ruined (they ripped open the top of the suitcase and there was a huge hole in it) and she said all she could do is give me a $25 credit for our next flight and we'd have to put through a claim first and wait. Then when we asked for a supervisor she said there's no point in calling him because he won't help us. The supervisor finally came and refunded us what we paid for our luggage but that still doesn't even come close to covering the cost of our luggage."

Pros: "Seats were fine, and the cabin felt nice and cool. The attendants were nice as the interacted with fellow passengers. The flight felt smooth, and they got us to our destination safely."
Cons: "The employees at the gate were extremely unorganized, and played a confusing back-and-forth game on the intercom during the boarding. Although the attendants were curtious to those in need, they lacked in competence. Many passengers either a) could not follow instructions as request, or b) control their children. The attendants just seemed to let it slide, an not show any enforcement. In lieu of the 5-7 minute announcement touching on passenger safety, and respect towards fellow customers, a little more effort from the employees would have gone a long way on his flight. Finally, once we arrived, our gate was occupied. Then, the jetwave operated did not show up for some time. Therefore, we did not disembark the plane until an hour after landing. Apologies for the lengthy complaint, but this seems to be a trend for Spirit, and it's a bit ridiculous. However, thank you for getting us to our destination safely."

Cons: "The flight was delayed 2 hours and they did not communicate this information very well. I was told to go to gate L7 and waited and waited without any information. Then they told us to go to gate L1 and then to go to gate L11 - it was very disorganized . The employees were not helpful and they seemed annoyed at all the questions. It was very crowded in the terminal and they kept telling us to move back to let other passengers off the plane but there was no where to go. All in all it was not a good experience to fly with Spirit."

Cons: "I chose Spirit because of its cheap flight price so I didn't expect a high quality of service. For example, I didn't expect a very comfortable seats or meals in the flight. But, there are some instances which are not dependent to the price/money like politeness of the flight attendant/employees or responsiveness of the boarding member. On the flight day, me and the other fellow traveler were waiting for the boarding but the gate was closed and no body was standing at the front of the boarding desk. Also, there was no LCD screen to show that this gate is assigned for the Houston or any other places. The time was passed from the original boarding time and we were still waiting for the boarding member. Accidentally, I saw a airport employee and ask him that this is the gate assigned to the IAH Houston? And he responded: "Oh no, the gate is changed!" Thus, I ran from the former gate to the new assigned gate. But I saw that the people are still waiting for the boarding member at the front desk. There was a 25min delay and all the people were standing and waiting for that lady to come. At the end, since she was alone and she couldn't handle all the people, she didn't check the boarding zone. It is important to be mentioned that I received the changing of the gate E-mail very late just I was entering the airplane! In the airplane, the flight attendant were not friendly. They didn't help the old people to entering the airplane or putting their luggage at the top cases. During the flight, they were just sitting and playing with their mobiles! Apart from this issues, the worst scenario happened in the baggage claim. When all the people were waiting about 30mins for delivery of the baggage. At the end, it was so disappointing to see one my baggage is broken and its handle bar was detached that I couldn't move it easily to the outside of the airport. I reported the issue to the Spirit baggage claim and that employee was not friendly either and she didn't even apologize! Therefore, I am currently totally disappointed about the Spirit because as I mentioned there are some instances which are not dependent to the price/money. Even cheap airlines should provide highly respected treatment to their customers."

Pros: "The lady working at the gate 17 checkin for the flight from TPA to IAH was excellent!"
Cons: "I arrived to checkin in my bag early so I could relax in the airport only to be created with a sign stating that no one would be available to assist me until 4 PM which was two hours later? I then proceeded to pay by the kiosk to check my bag to be safe but then was unable to leave it. I then had to still carry the bag around only to return and be at the back of an extremely long line of people waiting. I finally get through then proceeded to my gate 17 to checkin. Once one the plane I noticed several people with bags the size of mine as carry on which meant I just wasted $52. I was extremely disgusted because I could have possibly had this issue resolved and saved my hard earned money if someone was at the baggage checkin desk."

Pros: "The flight was cheap."
Cons: "1 hour delay to start. Then ground crew dud something to knock out a flight display screen in the cabin. 45 mins later the screen is fixed, but we're waiting on paperwork. 30 mins later paper work is complete but we need a new passenger count. 30 to 45 mins to get a passenger count! Meanwhile the flight crew is snippy, but they serve a thimble of water and cookies. Finally they offer $50 vouchers for your next flight, you just have to get in contact with "Adam" who is somewhere around the airport we just left. So. . . Yeah."

Pros: "My flight from San Diego to Houston, TX was Awesome minus the seats, couldn't get comfortable! I'm tall, so my knees were pressed against the seat in front of me. That's really my only complaint! Oh my bad, I forgot to add the ticket counter..the ticket doesn't open until 5:45 so as a result of that, the line was super long! Free bags and head of the line privileges(Military), quick cheap flight from San Diego to Houston at the last minute=winning! If Spirit continue to improve their airline and I can get an exit row, I will be taking this flight more often!"
Cons: "Long lines, due to Spirit opening less than two hours(5:45) before their morning flight( it builds anxiety of missing the flight), you pay for refreshments, and the lack of comfort because of the seats being too close!"

Pros: "I enjoyed the smooth ride and coming and going"
Cons: "I believed and considered it a rip off having to check 3 other bags that weight less than 20 pounds at the chk in and charged me $50 each . I only had to chk in a big luggage that weigh 45 pounds and paid $55.00 going to Houston Texas then to sandiago California. How is it that i was able to carry on my other three small luggages (one per person.....a total of three people ) to then charge me .....$211.00 coming from sandiego back home? The gentle man who chked all my bags said " I got lucky at the begining of my trip !!.....WHAT IS GOING ON ? ....I have been flying spirit for over 20 years and i have NEVER encounted such horrable service that alone charged a ridiculously price for my small luggages. .....I will never fly spirit airline AGAIN ......."

Cons: "Check in at Atlanta airport was a mess - there were several lines and it was not clear which line i should take to check in for my flight. Despite i arrived 2 hours before take off, I almost missed the flight."

Pros: "The woman at the airport desk was wonderful and very helpful. She took off 10 dollars from each bag because she said she could see that we tried to login. She put notes in the record and said we could possibly get more refunded but I have not heard from anyone about it. Now I get to call and be on hold for ever. She also informed us that the flight confirmation number we had was a kayak, not spirit number???????? There was no indication about this. Also boarding was very efficient."
Cons: "When I purchased the ticket from Kayak I was not informed about the need to purchase a seat or bags or given the opportunity to do so. There was no notification that one could not have a personal item and a small bag -- only one. When I tried to get my boarding pass on line, I was unable to do so. At that time I learned about the baggage policy. The system had me in a loop that I could not get out of. I was not allowed to request an account so I concluded that I might have gotten one when I logged in. I tried to sign in repeatedly and asked for a new password because it kept saying it was wrong. I never got it and I had to leave for the airport or risk missing the flight. So, I was charged $40 per bag (two of us were flying) for both the outbound and return trips. That is roughly twice what I would have been charged if I had been informed and had been given the chance to buy the bags when I bought the ticket. It would have been much cheaper to buy a ticket on another carrier once I paid 160 for two small (what would easily fit in overhead). I had a carry on (personal item) so had to pay. Our flight was delayed and the gate was moved several times. We were not kept informed about the weather conditions, the fact that the plane was on the ground, or what time the flight was supposed to arrive after all the delays. The flight crew was too busy visiting with each other to deal with a problem in the seat next to me -- I kept trying to get their attention. A tall man kept his feet in the aisle and, most importantly, he was talking loudly on his cell phone until the plane was barreling down the runway to take off. They had told us to put electronics in flight mode way before that. He just kept talking. I tried to get the crews attention but no problem."

Cons: "Do not understand their business model. Spoke to numerous people coming and going and everyone was upset about something. All of the hidden costs were the most mentioned along with frequent flight delays. Never fly Spirit with a connection! But it all trickles down. Because their luggage size and weight standards are less than the industry standards [Scam] and the attending charges check in is at a snails pace. Took us 30 minutes to check in with no line because one person was unpacking their bag to get under weight charge. Also since they are dealing with irritable and angry customers all day long the employees attitudes are terrible. The most common remark I heard, and I concur, was I will never fly this airline again. This is the part that leads to my confusion of the overall business model. At some point you run out of first time customers."

Cons: "Pay for your luggage, Pay for picking a seat, Pay because you luggage weighs too much, Pay for priority boarding, donate to help make them greener, donate! really? Ha! Finally, the fact that the seats are so narrow and so close to the seat in front of you. It is almost impossible to get in with out falling all over yourself and the person next to you has their elbow in your side and I am not a tall person and my knees almost touch the seat in front of you and because they are so close together, they do not recline anymore. Thank goodness the flight was only 2.5 hours!"

Pros: "We were able to fit our duffle bags under the seats, so we did not have to pay the extra $55 each to have a bag with us."
Cons: "They did not even offer a complementary glass of water and instead tried to charge us $3 each to have water on the flight. The no carry on baggage policy is just a scam for them to get more money and we heard multiple arguments between passengers/crew over baggage charges. In general, the crew was argumentative, making the flight a less than pleasant environment. The actual plane was outrageously uncomfortable for a multiple hour flight -- the seats didn't recline and there was no sort of headrest cushioning."

Cons: "I was seated in an aisle seat (5D) with two morbidly obese men sitting in the middle and window seats next to me. Both men were over six feet tall and approximately 350 lbs. Neither one fit in the dimensions of their seat, therefore I was forced to relinquish a third of my seat. Question: Why don't the airline personnel require these people to purchase 2 seats? You can post a notice online (where most of us buy our tickets). If passengers exceed certain ht/wt parameters, they must buy 2 seats. You enforce bag size/wt. restrictions. Why not people?Obesity is epidemic in our country. I consider it false advertising when Spirit tells me I am purchasing a seat...I paid full price for one-half to two-thirds of a seat."

Cons: "Seats don't recline and are close to each other. I didn't have much leg room, and I have short legs. The food was the standard fare -- soda pop, chips, etc. but you have to pay for it and they only take credit cards. That brings up my biggest dislike for Spirit: charging for everything. The ticket was lower priced than any of the other airlines I could find. The reason why is that they charge for everything. Carry on bags are $45 if you check in online, and $55 at the airport (that's each way.) Checked bags cost money. Want to pick your seat? That will cost you. Want a drink and snack on your 3 hour flight? Give us money. In the end, it actually would have been cheaper to fly on another airline that offers free carry on baggage and complimentary snacks. Then there's the check in procedure. I tried to check in online. Got my seats picked out, 1 carry on, things were good. I even opted to rent a car through them because they offered a rental at a really cheap rate (but the taxes and fees were twice the cost of renting the car, which they don't tell you up front.) Got to the point where you print your boarding pass and got a message saying "something went wrong (gee it's so hard being popular.)" Too many people using their website at once. The message said to print out the message and take it to the counter to avoid being charged a fee at the airport. OK. Went to the airport to finish checking in, showed the print out to the person working there, and was told to use a self-check in kiosk. I went to the kiosk, and found I had to start over. Picked out my seats (different ones than the one I had picked before,) claimed one carry on at a higher price, and called the Spirit employee over. She said that because it didn't work online, I had to pay the higher fee. Total BS! I won't fly Spirit again, that's for sure."

Pros: "Staff were very pleasant."
Cons: "My issue is with the purchase of my flight and the failure of your website to make the need or lack of need to purchase additional items. I purchased through orbitz and was not allowed at that time to advise of my need for wheelchair assistance or pick a seat. I got on your website and ended up purchasing an aisle seat to accomodate my disabilty and paid to bring on a carry on bag. The bill indicated i was charged twice so i had to call when i was informed i did not have to pay for a seat and i did have to pay for tge caary on. I could not figure out your system and most likely will not fly on your plane again because of that fact. I paid an extra 45 to accomodate a disability which is unsettling but more a problem when you cannot figure out the additioal charges until it is too late to cancel them. Then, on a plane that was not full, they gave my seat to another passenger which t ook quige sometime to fix"

Pros: "Apparently low fare"
Cons: "They don't disclose that it costs $45 to carry on a bag and $65 to check it. You pay extra to chose a seat assignment and you are charged extra to check in in person at airport. The parking attendant told me that Spirit cancelled an earlier flight because they didn't have a flight attendant and on my return trip the flight was delayed by more than 3 hours. Almost impossible to get someone on the phone to cancel the flight. The seat spacing is extremely tight and seats do not recline. A can of Coke is $3."

Pros: "Spirit's $199 round-trip fare was very reasonable, especially since I was traveling Christmas Eve at the height of the holidays. (I should add that Kayak.com's review, which they emailed to me, is poorly written. If they're assigning my critique 5 categories, Excellent, Good and Okay are clear.... but "Poor" and "Mediocre" are too similar. Kayak ought to buy a thesaurus. Which is a worse or better rating, Poor or Mediocre?? Way too vague!)"
Cons: "At my gate at LAX, I got on line because Spirit said my flight to Houston was boarding soon. Then the video screen said, "Flight and boarding time delayed 45 minutes." Fine, delays happen. I rejoined the line later, but the "delayed 45 minutes" had vanished from the video screen, which now said "CLOSED." Damn, did I miss my flight because the delay was cured and the original boarding time reinstated? (No, but it looked that way.) None of Spirit's constant speaker announcements explained anything. So my fellow passengers and I waited there confused. Finally, with the long line barely moving, my gate's video screen changed to "Spirit Flight to Denver boarding in 1 hour." Did I miss my flight? (No, but it looked the way.) Congratulations Spirit, on putting the 100 passengers standing in line into a panic. Your pathetic lack of communication is abominable. Haven't any Spirit employees ever flown your airline and noticed how inept the service is? Even my flight attendant was curt with me when I politely requested a soda. Moral: Spirit's price is wonderfully affordable, but you get what you pay for."