Daily cleaning, installation of cabin HEPA filters on flights from Egypt to Cleveland
|October||Best time to beat the crowds with an average 1% drop in price.|
|September||Most popular time to fly with an average 1% increase in price.|
Average price round-trip
|$713||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,100 active cases of COVID-19 diagnosed in US and 0 deaths as of Feb 27 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "Flight was a little long!"
Pros: "Boarding was smooth."
Cons: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Pros: "Always on time"
Cons: "Food bad. Much better taste at the lounge in Doha"
Cons: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"
Pros: "Crew very hospitable and friendly."
Cons: "Food was mediocre quality."
Cons: "Food was terrible. Except for the dessert which was good."
Cons: "The aircraft delayed taking off from Doha to Dallas"
Pros: "Seat was very comfortable and the flight was on time."
Pros: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Cons: "Excellent service and stuff"
Pros: "Excellent service. Very comfortable business class seat. Arrived early"
Cons: "Boarding & disembarking was via bus & stairs."
Cons: "Lights did not work, so diner was guessing whats was in the tray"
Cons: "Very uncomfortable seats in business class, almost no recline."
Pros: "The crew and accommodations"
Cons: "Availability of vegan meals"
Pros: "Crew was very accommodating"
Pros: "Nothing amazing. Everything was okay and average."
Cons: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."
Pros: "i like the service of qa. its amazing."
Cons: "none at all"
Pros: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Pros: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Cons: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."
Cons: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Pros: "Staff was excellent"
Cons: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"
Cons: "Everything ok"
Pros: "Flight service"
Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"
Pros: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Cons: "The seats were very tight and the food was okay, but the staff was great."
Cons: "- Leg Space is challenge"
Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."
Pros: "outstanding crew -- particularly one flight attendant."
Cons: "Length of flying time -- not airlines fault. Could be more space"
Pros: "Very Good Company"
Pros: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Cons: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Pros: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"
Pros: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Cons: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Pros: "Complimentary upgrade to business class."
Pros: "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Cons: "Flight attendants are not friendly and rude. Seat had a problem reclining."
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Pros: "Actually I can't even explain everything is good"
Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Pros: "Qatar airways 3 hrs short flight was spectacular at all levels"
Pros: "Crew was great"
Cons: "Without internet"
Cons: "Good was not good"
Cons: "No beverage service"
Pros: "Emirates staff are very professional"
Cons: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"
Pros: "Lights on ceiling, good movie selection, meals"
Cons: "Needed a lot more water service to stay hydrated"
Pros: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Cons: "Food wasn't overly great."
Pros: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Cons: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Pros: "Lamb and chicken were good but kids didn't like the kids meals.."
Cons: "2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers."
Pros: "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
Cons: "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
Pros: "all is good"
Cons: "gate was poorly labeled. Screens and boarding card said "E11" but there were 3 gates "E11A" "E11B" and "E11C" and most passengers wasted time trying to find the right one (including "E11C" which was the first gate # passengers saw, and required going up stairs to a different floor to determine it was the wrong gate). Terrible signage, awful experience. Someone should be fired."
Cons: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"
Cons: "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"
Pros: "the food is excellent"
Pros: "The food was great, the in flight entertainment was great, and as a tall person I appreciate that Emirates still provides a decent amount of legroom, even in Economy."
Cons: "Being sandwiched between 2 large men for a 12 hour cuddle."
Pros: "The seats with enough legs room"
Cons: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"
Cons: "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."
Cons: "Nothing at all"
Pros: "Excellent trip"
Pros: "Decent leg room in economy; good entertainment system & food/drink"
Cons: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Cons: "Over charged for bags paid $326.00 for one extra bag I call Airline in Dubai they said you have been over charged"
Cons: "The screen not working I feel very bored"
Pros: "Food and crew were great"
Pros: "I enjoyed the wide selection of movies and tv series. I think the food is the best out of all the airlines and I enjoy flying with Emirates."
Cons: "When I boarded my flight, a man and his family took my seat and forced me to sit in the middle of two very large men and made my 7 hour flight very uncomfortable. I purposely chose that seat for leg room and even though business class was empty, they could not provide me with a different seat."
Cons: "I had a 14 hours layover in Dubai. I had called Emirates before booking this flight and they said they would issue a hotel and meals vouchers. Due to a mistake by an Emirates agents who was processing the visa application in Dubai, it was denied and an immigration head officer came and appologized to me and spoke to her. Emirates did not compensate me at all. They could have granted Emirates lounge access, meals, or simply book me a room at the airport hotel. I ended up sleeping for 14 hours on a chair due to their employee's fault"
Cons: "I didn't get hotel and the staff in the airport were too strict and mean"
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Pros: "It was an enjoyable flight"
Pros: "Nothing at all"
Cons: "Flighet delay"
Cons: "All seats are occupied airplane is completely full making it difficult for crew to serve passengers and time consuming to do regular activities."
Cons: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"
Pros: "Food, comfort, service all excellent! Hands down best 8+ hour flight experience vis-a-vis other airlines."
Cons: "While there was much in the way of options for entertainment, navigating the system & touch screen was a pain. Often the mouse doesn't follow your touch and you end up clicking things you didn't mean to click + having to press multiple times."
Pros: "the movies"
Cons: "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
Pros: "Emirates offers good food, decent flight entertainment options and a friendly staff to cater to passenger needs."
Cons: "The timing of the flight could be changed to a little later, I had to leave home at midnight to make it to this flight."
Cons: "we were delayed by 3 hours and missed our next flight to seattle, emirates did nothing to help us catch our next flight, even though it sat on the tarmac for 30 minutes while we were denied entry to the gate."
Cons: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
Pros: "Airbus 380 is my favorite plane; the entertainment selection was very good."
Cons: "Dinner featured a salad of potatoes and green beans and the entree included potatoes and green beans, a repetition that seemed odd. According to the printed menu, the passengers had a choice of lamb or chicken, but I only heard the flight attendant offering chicken - no mention of lamb. The food was much better on the Rome to Dubai leg of our trip, as was the service."
Pros: "The flight from Dubai to NYC was great"
Pros: "Everything is wonderful"
Cons: "Tight Economy Class seats"
Pros: "Available movies are great! Food is really good, but if your seat is in the end of the plaine, your choises of food will be smaller (meat plates ends before you get the opportunity to ask for it)."
Cons: "Emirates is located in a crowded terminal in Cairo and from the airport entrance to the gate can take you more than one hour. Also, some people in this airport don't respect the queue, so you have to pay attention on your place in the line and sometimes, 'fight' for it. My flight had lots of kids, and even asking the parents to control their kids, it didn't happened. During part of my flight I had a child kicking the back of my seat!"
Cons: "The plane was very messy and not well kept throughout the flight. The fight attendants expressed levels of frustration with passengers as if we were bothering them. Me and the the passenger next to me lost picture during a movie that were watching and had to have our monitors reset."
Pros: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Cons: "i would like to be upgraded I first class (for free)! :)"
Pros: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Cons: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Cons: "It dailies and seats not comfortable"
Pros: "The stewards were really fantastic, and what started out as a delay because of air traffic control, wound up landing on time. Really smooth flight."
Pros: "Good food,excellent service,good entertainment !!"
Pros: "Service was excellent. Crew was friendly."
Cons: "Touch screen at seat was not responsive. Took many presses on the screen to get it to respond."
Pros: "Staff are polite and accomodating. They let passengers upgraded from economy to business for free."
Pros: "entertainment and schedule"
Cons: "food choice"
Pros: "It was clean. The aircraft was new, well maintained."
Cons: "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."
Pros: "The movies"
Cons: "Lack of crying babies and lack of sleep seats too close lack of comfort"
Cons: "Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before."
Pros: "Crew was amazing!"
Cons: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
Pros: "Crew was very good and seat in long trip was comfortable"
Cons: "Boarding in first leg needs more organization"
Pros: "The seat is comfortable"
Pros: "Leg room was OK"
Cons: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Pros: "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
Cons: "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."
Cons: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"
Pros: "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."
Cons: "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."
Pros: "Nothing positive bad service"
Cons: "Bad service, flight delay, bad customer services"
Cons: "They lost my baggage and everything I had was in that bag!"
Pros: "Food and service"
Cons: "No assistance from any agent on getting to our gate for our connecting flight. This would have ensured we would have boarded our flight on time. We had to stay the night in Istanbul"
Pros: "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"
Pros: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Pros: "Service is good, and food as well."
Cons: "This flight didn’t take take off on time. It was delayed A whole hour which made me miss my connection flight To Houston."
Pros: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Pros: "Food was fine"
Cons: "delay time and Istanbul airport"
Pros: "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
Cons: "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."
Cons: "The 2 flights were delayed, I went to my work late Both bags were broken"
Cons: "Cabin crew in business class were not especially friendly and was really lazy during the welcome drink service. They did not even ask each passenger and greeted them to see if they want anything. Instead, they just held the tray of welcome drink and walked around the cabin once, then poured all the unconsumed welcome drinks into the bathroom. Service after take off was abysmal as well. No smile, no addressing passenger by name, all the service was done in a rush and a totally weird manner. The food is not very much to my liking since it heavily consisted of cheese, and there is literally no choice for you to get away with that. Having a traditional Turkish menu is great at one hand, but in this case it was a huge no-no."
Cons: "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"
Pros: "Service. Very professional staff. Great food and drinks."
Cons: "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."
Pros: "the food is good - staff are generally friendly but not great with English if you have a problem"
Cons: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
Cons: "Flight was canceled. The disorganization and misinformation was unprecedented. I have been traveling for 30 years and tried almost all airlines, but the Turkish Airline office at Cairo Airport ranked the poorest I have ever seen. The disorganization was as if they do not know what to do. First they said the plane arrived late, then they said there was a bird hitting the engine. The excuses were so laughable beyond belief."
Pros: "Food and good movies selection"
Cons: "Flight attendant actitud"
Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"
Pros: "Always courteous service."
Cons: "The flight was delayed and we had to run for our connection."
Cons: "They change my seat for 5a to 8a without saying anything. When I talked to the flight crew they advised to do a complaint in turkey but the time didn't allow me to do so due to flight being late."
Pros: "Comfortable and nice people"
Pros: "easy check in"
Cons: "lack of leg room"
Pros: "Everything was great. I didn't give food 5 stars though, because compared to my previous experience, quality is less than usual. I always fly on Turkish airlines and I like it overall. Security at Istanbul airport is great. Better than anywhere else."
Cons: "Quality of food is less than the previous experience"
Pros: "Entertainment made the long flight fly by"
Cons: "We are 6'+ and leg room was very limited"
Pros: "Entertainment selection Food and beverage service"
Pros: "The food used to be way better than now"
Pros: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."
Cons: "Check in person said we had an exit row seat; we didn't on either of our flights he checked us in for."
Pros: "Istanbul airport was very crowded and bathroom were not clean"
Pros: "Seats and entertainment, seat comfort"
Pros: "The speed in which the aircraft was boarded and the refreshments given quickly"
Cons: "The lack of order and last minute information not being given"
Cons: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Pros: "The boarding and food."
Pros: "Better headphones for economy Pillows on seat when boarding"
Cons: "heating controls /cooling tem not very good,"
Pros: "The boarding was quickly. The crew very kindly"
Cons: "The seat are small. The food has a lot of salt and bread."
Pros: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."
Pros: "Very good"
Cons: "Hi am happy"
Cons: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Pros: "The crew"
Pros: "The crew was so friendly"
Pros: "They have Economy class seats on the business class. Uncomfortable."
Pros: "The crew was good , funy , atentifly and kind."
Cons: "Was ok."
Cons: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Cons: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Pros: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Cons: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."
Pros: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Cons: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"
Cons: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Pros: "Excellent flight Excellent food"
Pros: "Staff were always courteous."
Cons: "Space between seats"
Cons: "arogant staff, flight canceled, great difficulties to claim my money back"
Pros: "It was perfect, very few people, great service"
Cons: "A poor choice of video/film/documentaries. Limited and uninteresting."
Pros: "Wonderful flight attendant. (I think his name was Stephen?)"
Cons: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."
Pros: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."
Cons: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Pros: "The food and service were fantastic!"
Cons: "If possible, perry there could have been entertainment on the plane."
Pros: "Everything was going to at"
Pros: "Professional and friendly staff"
Cons: "Outdated interior, media interface"
Pros: "Short flight."
Cons: "Seat comfort was meh."
Cons: "Nothing to dislike"
Pros: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Cons: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"
Cons: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Pros: "Love the coordination"
Cons: "Flight was cancelled and we weren't notified."
Cons: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Cons: "economy class eats sold as business class !!! very poor and cheap strategy --"
Pros: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Cons: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Pros: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Pros: "Everything was fine - short flight"
Pros: "Free wifi on the return flight"
Pros: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Cons: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Cons: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."
Pros: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Pros: "in this case, nothing"
Cons: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Pros: "Flight services were good. Staff friendly. food was good"
Cons: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Pros: "In-flight magazine was interesting."
Cons: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."
Pros: "Food and entertainment"
Cons: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."
Pros: "The good and service"
Cons: "No TV screen"
Cons: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."
Pros: "Boarding was on time and the crew were great. The food was quite good too."
Pros: "the flight seat was comfortable. It was the most comfortable economy class seat."
Pros: "the crew was amazing."
Cons: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"
Pros: "I like the service,was great, flight was smooth,great team!!!"
Pros: "Very short flight so not much to comment."
Cons: "Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated."
Pros: "Great service, great food, nice new plane. Flight attendants super attentive to allergies."
Pros: "Absolutely nothing"
Cons: "The fact I had to rent a car and drove home for 6 hours"
Pros: "Food was OK, entertainment good"
Cons: "Paid almost $500 to upgrade to Premium economy - electronic window shades were not functional and was sitting on the South side getting full sun for all the flight. Eventually tore out pages from magazine and stuck them in the window to get some shade. This is the second Air Canada flight in 2 months with electrical issues that I have experienced."
Cons: "Both myself and my other vegetarian friend never saw an option to opt into the vegetarian meal, leaving us on a super long flight across the pacific with nothing to eat."
Pros: "Everything is good"
Cons: "Almost no"
Cons: "t took the crew 3 hrs on the tarmac to figure out the plane was unsafe to fly!"
Pros: "Flight was nice and quick."
Cons: "Not sure if the plane was fully clean (had an old smell to it); plane was also packed."
Pros: "Crew dealt with a lot of crabby people and a lot of languages very well"
Pros: "Check in and out is very smooth."
Cons: "The long layover."
Pros: "Like the customer service and not paying for my loggage On the way back was great, cuz I didn't have the fund. Thank you Everything went well and the ticket price alright."
Cons: "Not thanking you guys enough. So!!! Thank you again"
Cons: "Missed connection because of their computer issues. The hotel they arranged for us was a 30minute drive from airport. We passed 50 hotel alternatives on the way. Nobody greeted us at the gate to explain our options. My luggage never arrived"
Cons: "Worse pizza ever! A 5 hour flight with not even a free snack. Shame on Air Canada. You should fly KLM or Air France to learn what food should be like on an airline, and customer service. Within Europe or overseas, no charge for great food, free alcohol and smiling staff."
Pros: "Direct flight at convenient hours"
Cons: "Limited good entertainment Crew was not very friendly on that flight Service was minimal"
Pros: "The first leg of the trip was great from Montreal to Toronto on wide body plane."
Cons: "The airport in Toronto where they crammed about 10 gates together in a small area with no air conditioning (it seemed). Also flight was delayed about an hour so had to wait in horrible conditions with no seats for a long time."
Pros: "I had an exit row seat so the extra room was much appreciated."
Cons: "Aircanada's method of multi zone boarding is a mess. Everyone queues up and blocks whatever zones actually can get on. The seat next to the exit door was freezing. The food was horrible. I understand airplane food is bad but this is some of the worst I have had. Our flight our was fine. There was no inflight entertainment for an 8+ hour flight - you had to rent iPads which is crazy these days. We were late to takeoff due to airport traffic which isn't the airlines fault but then because the customs baggage scanning system went down at Montreal my husband missed his connection - was eventually put on my flight after two trips to ticketing and three calls to aircanada but his bag never arrived in Chicago. We are still waiting for it."
Pros: "It was a short flight with poor weather conditions, the pilot was very good at keeping the passengers updated."
Cons: "The temperature on the plane was incredibly hot. I believe that the crew did everything that they could do to remedy this, including passing water. However, it was incredibly uncomfortable and some of the passengers were quite angry."
Cons: "Crowded gate with not enough chairs because of so many delays. We were delayed too because of the other backups, but flight was great once we boarded. Not a big deal to us but might have been if we had a connecting flight after that. This was the small commuter flight area so maybe that's just how it goes."
Cons: "Horrible to say the least"
Pros: "the plane crew were pleasant and kept us posted as to what was happening and causing us to be even later to leave."
Cons: "The staff on the ground were disorganized, uninformed, frazzled, dismissive and boarded us 1 hour late with no updates on why we were not boarding on time. Our flight was just sitting there on the ground. when people asked they blew us off. we were also crowded into the last, very narrow, terminal area in the Toronto airport (F89-F99 area). Too many flights departing at the same time, created limited space to sit/stand. One passenger pasted out, and had a seizure upon hitting the floor face first, because of the stuffed space, and lack of air movement and available seats. They did have a fan in the area but it didnt do much to circulate air. Once we boarded an hour late, the ground crew were nowhere to be found. We waited 30min on the plane for crew to board our luggage. We were told they left the area to work somewhere else, and would be back soon. Ugh! I would not fly Air Canada again, esp through Toronto again."
Pros: "Crew was nice"
Cons: "No air conditioning made it uncomfortable"
Pros: "Young air hostess was very goid"
Cons: "All good"
Pros: "Great attention from staff towards patrons."
Cons: "The late boarding, the delay to liftoff"
Pros: "Great service by airline and entertainment was good too."
Cons: "At this time I do not have anything to add."
Pros: "It was okay."
Cons: "No food. Pretzels or cookies."
Pros: "Everything was as expected which was wonderful. No stress makes flying more enjoyable for me. I appreciate the hard work that goes into making the flight safe and comfortable. Thank you."
Cons: "Long wait in the narrow terminals - no seats, hot"
Cons: "Not sure if this is an Air Canada or a Toronto Pearson Airport issue, but the gate we flew out of was in a very small area with very limited seating. Long delay and no staff to assist or inform the passengers of the schedule delay. We will never fly Air Canada again."
Pros: "This is the only part of my round trip with Air Canada that went without a glitch ... the plane was on time and the airport staff I encountered in Toronto was nice and helpful."
Cons: "Although the flight to Canada was fine, the ordeal to try to get back was awful! So apparently Air Canada makes up whatever rules that they see fit but doesn't make you aware of them until too late. In Canada, the "International" terminal is not for every country, but for every country EXCEPT the US...I didn't realize that the "Air Canada English" is its own language. Also, they will resell your seat arbitrarily, without any previous warning and have no problem stranding you in a different country, forcing to pay exorbitant change fees. If you try to straighten the situation AFTER the entire fiasco, the only recourse is a random email. I would not only NOT recommend this airline, but I would stay far, far away from using Air Canada!"
Pros: "It was a short flight but smooth and on time."
Pros: "First time on Air Canada - I was pleasantly surprised on how well my flight went... I will definitely travel on Air Canada in the future..."
Pros: "Nothing at all."
Cons: "The tiny little plane is pretty standard for going to and from Cleveland but the boarding gate was in a shack outside the main airport with almost no seating and horrible aesthetics. The flight attendant was rude and way to large (obese) to be on such a small airplane. It's likely we had to pay a fuel surcharge just to move her alone. I'm not being mean, but this flight was just terrible overall."
Cons: "I arrived before the earlier flight to Cleveland, but even though there was room on the flight for me Air Canada said I would have to pay $150 to switch to that flight. So I had to wait five hours (and the next flight was delayed) for no reason. Air Canada should be more accomodating to customers who want to take an earlier flight, as I had to wait around for no reason whatsoever."
Cons: "They lost my luggage!!!!!!!!"
Cons: "Some staff were very personable and some were the opposite."
Pros: "No food offered on a 6 hour flight, but nice flight crew and good entertainment system."
Cons: "Small plane a lot of confusion at airport with gate attendant."
Pros: "Great cabin crew smooth take off landing and little turbulence . Also having in flight entertainment"
Cons: "Having to make a connection rather have a direct flight from Zurich to Philadelphia"
Pros: "Crew and everything was excellent"
Cons: "Plane was old and scary"
Cons: "Delayed for almost 2 hours but keep saying just 50 minutes late"
Cons: "Horror show security measures in the Toronto airport were the worst I had ever experienced, together with about an hour wait in the plane and finally flying in a propeller plane made this the worst air travel experience of my life"
Pros: "They had brand new film releases."
Cons: "I got bumped. Even though, I made my flight on time AND had chosen my seat over a month ago, air Canada decided to bump me from my international flight. I was able to get a seat but not the seat I would have chosen (I'm six foot, I can't sit by the window). Since it was so crowded, I couldn't stretch my legs or use the loo. Finally I PAID for the seat I was bumped from; no one can tell me when I'll get reimbursed."
Pros: "On time, good service and reasonably comfortable"
Cons: "Food options limited and quality very poor."
Cons: "Seats were fairly uncomfortable. Unable to even doze off for a few minutes"
Pros: "I got home."
Cons: "Typical noisy turbo prop plane. It was an hour late."
Cons: "$800 to fly to Florida from YYZ and then paying for baggage and food on top? Horrendous! Booked well in advance so not even paying a "last minute premium"."
Cons: "Long delay for such a short flight with not enough communication."
Airlines flying from Egypt to Cleveland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Egypt to Cleveland
Masks required on board, masks provided on flights from Egypt to Cleveland
Social distancing seating
Middle seats unavailable to book on flights from Egypt to Cleveland
Testing for antibodies, testing for symptoms for flights from Egypt to Cleveland
Waiving of change fees. Search flexible flights from Egypt to Cleveland