Good service from crew. Fairly quick boarding process.
Aircraft seemed fairly new on inside, but didn't have power outlets. Small uncomfortable seats on a long flight that is almost always full.
Cell phone holder and power outlets that actually work
Basic economy pricing
I left New Jersey during snow storm. Flights had been cancelled on the previous days but our flight was not. It did not leave on time, had to switch planes before we actually took off. My luggage was lost. I did not make my connecting flight. Had sty over in Panama. Got to my destination a day late without my carry on ( checked at the gate...lost). Still have not located my other 2 bags. Very stressful expirence. Will not fly united again. Staff at my lay over was poorly trained at handling the situation and my luggage issue is taking a very long time to correct.
We did get to our destination.
Flight was late, as always. I couldn’t sit with my spouse. Rows are so tight, one can barely get in/out and we are smaller than normal size. Baggage fees make overhead compartment loading a real nightmare. I wonder what they will think of next to make flying an even more terrible experience.
We shopped price, this was the most affordable flight for us.
Getting seat reservations should be easier and sooner.
i had a really horrible experience with a flight attendent but the 2 in my cabin were great. Earphones didnt work and couldnt see screen
Range of entertainment options, one crew member was terrific
Comfort of bed, some crew members snarky, old aircraft
Very full no isle seat!
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|Flights Arrive in||Belize City Philip S.W.Goldson|
|Flights Depart from||El Paso|
|Airlines||United, American Airlines|