Had a great flight. Delayed takeoff, but comfortable. Snacks were good.
Pretty seamless, just a tad bit late in taking off and landing.
after landing, we stay 2 hours on the taxi way before reaching the gate The airline and the crew were good though
My flight to Chicago left and landed early. My return flight left two minutes late and arrived 2 minutes late. My seat selections were ideal! There were no snacks going to Chicago and no snacks on the return trip. There are no charging outlets on board.
Gate agents were informative and friendly… flight attendants were as well. Had a fun time chatting about their legacy AirTran experiences as a former fan of the airline that Southwest acquired.
The fluidity of the entire process of boarding the plane the flight attendants attentiveness. The flight attendants also provided coloring books for my kids who loved it.
It good. Just not that plane didn’t have power outlets to charge devices etc.
We stood on the tarmac for over an hour. Very bad turbulence the whole ride. Very to get to the restroom.
Healthier snack would be much appreciated. Love traveling on Southwest!
Left on time and arrived early. Brand new plane and no parts missing. Comfortable seats. The actual Captain spoke prior to the flight and reassured everyone about safety. Crew was so nice and fun. Perfect flight!
Although I know the Airlines cannot control the situation when there’s a ground stoppage, it would’ve been nicer if we would have had more up-to-date information clarity around the delays. Additionally, I think the delays also took a toll on the Cabin crew, particularly the lead flight attendant in first class. She was not very friendly when we boarded the plane for many of the passengers. Number one she refused to hang a garment bag in the front closet for a first class passenger, she was unwilling to dispose of an empty bottle in the trash as I was boarding (despite drinking a bottle of water herself and needing to disregard), and she was very combative with a passenger, who needed to access something from his bag that was Gate checked. Frankly, it was really unfortunate as I’ve never seen a flight attendant behave that way directly to the passengers, particularly when none of us had done anything wrong.
The meal tray was not usable it was completely uneven
Flight from Savannah arrived very late and we did not take off till 2 hours after scheduled departure!
My flight was canceled, and instead of rebooking me on a non-stop first-class flight for the same day, which I originally had, Delta rebooked me on a one-stop flight for the following day. When I checked the Delta app, I noticed that there were available flights for both the same day and the next day. I believe this indicates poor management on their part.
So terrible. My flight was 4 hours delayed and we weren't notified til last second within an hour of boarding. WE had to sit on the plane for 4 hours. ridiculous.
The CRJ-900 was clean but the overhead air vents were broken in our First Class row, making the cabin very hot until about 30 mins into the flight. The flight attendants were both extremely apologetic and accommodating though so that is why I rated the flight as very good. They checked on us many times and truly showed they cared. The snacks for an hour and a half flight could be better. Would be nice if there was a small plated meal over convenient store snacks. WiFi also was not working. And it would be nice if Delta had adjustable headrests on these planes.
Horrible. Faucet in sink not working, wifi not working. Didn’t bring food or snacks
Gate agent showed up 20 minutes before boarding and was not at all friendly. Had to take this flight due to the one on the day before being cancelled and any later options were already full with long standby lists. Despite having paid for Delta Comfort seats, Delta did not allow me (or anyone) to choose their seat. The agent assigned them for everyone just prior to boarding. Self seat selection was allowed on the original flight. Flight staff was great - very friendly.
bulkhead seat had very little legroom - even in bsiness class.
the entertainment for the flight from DAL-LGA was not available.
Flight was late to take off Plane broke down Had to move everyone to another plane Told we weren’t going to LGA but Newark Also told we would be taken to NY But United lied and we ended up at Newark at 2 in the morning Horrible experience. And the experience of trying to get compensation from United is just as bad. They could not care less about their passengers Never again!
Delayed, toilets did not flush, pilot parked to far away from Gate
Short flying. The seats do not recline at all and very uncomfortable.
There was no screens on board AND the WiFi didn’t work. My seat was broken and couldn’t recline so I couldn’t even sleep. The flight attendants didn’t offer anything to make it more comfortable. It was such an old cramped plane, when the person in front of me reclined I couldn’t even open my tray table. All the United ads talk about guaranteeing everyone gets a screen!
The delays (5 hrs) were a comedy of errors, and the multiple safety issues encountered were very concerning.
Wheelchair assistance was not complete. The person left me at the departure gate without informing the groundstaff of my requirements. I had to walk to the departure counter to ask for help to reach the plane door. The crew informed me that in future they were not allowed to help passengers like me, senior citizen and Wheelchair passenger with placing their carry on bags in the overhead compartments!
Upgrade planes to have larger overhead bins, especially on this popular route and first class.
Plane was older and terribly uncomfortable but the leg room was good!
Very bumpy flight & the crew was not happy to be there
The flight spent 2 hours on taxi and then would not allow people off the plane which made me miss my connecting flight . Terrible customer service and poor organization from United
Uncomfortable seats, spotty WiFi, only Biscoff for snack (no one likes those).
boarding announcements werent clear/loud. Tired of those cookies. Of the 3 staff/attendants, 1 was good and the other 2 were mediocre.
Long delays to board due to mechanical issues with plane.
This flight moved Gates several times in a short time period, from B to C, which required a substantial walk or rail ride. Then the flight was delayed more than 2 hours and the food was subpar compared to other flights.
It was really a terrific experience both going and returning on AA. Staff and crew were professional.
The crew was excellent and overall the flight was good. No complaints.
There was free WiFi (definitely a plus), but the flight was delayed 45 minutes waiting on a catering truck that never arrived. The pilot said there would be food vouchers given out at the end of the gangway to make up for the inconvenience, but there was no one offering those. Delay made me late for work!
The seats are too uncomfortable for anyone over 5ft 8in. I'm 5'10" with a back and hip issue and I was in pai for the full duration of the flight.
Only thing that I liked it that I got to my destination safely, otherwise American Airlines stinks.
The First class experience was really good!! Customer service was excellent.
Plane and crew on board were fine. Everything else was terrible.
Disaster. They lied every step of the way. We ended up being delayed due to crew and then allegedly abandoned the flight because of a curfew at LGA. No rebooking to LGA at any reasonable time. No hotel. No meal vouchers. Had to sleep in the airport and fly to Newark instead. Will never fly Frontier again.
My first flight was delayed 5 hours. The 2nd flight was canceled til the next day and the never even tried to compensate for it. Worse I was delayed again on the flight the rebooked me on.
Would be great if Frontier can Assign Seats together under one PNR
They cancelled the flight and did nothing. I should be compensated for my uber rides to and from airport. Not a good service by frontier or kayak.
Worst experience I have seen. The flight was cancelled without any reason.
Check in online was easy. Seats aren’t very comfortable
Over an hour delay in departure but I was notified beforehand. Another delay on tarmac upon arrival at LGA. We ended up departing the plane almost 2 hours later than expected
they charge too much when you arrive in the air port
Horrible flight, rude crew, someone had so mu h perfume on breathing was difficult.
