General sense of management and professionalism, punctuality.
Lack of attention to detail and general frugality
Flight on time, friendly crew.
Not so good meals. For a 9 long-haul flight only one meal provided, other was a cheap candy bar. Other carriers do offer breakfast. Traveled with child and did not allow priority boarding at LHR. Limited leg room, I assume this already a trend well known by travelers.
Friendly crew. Good day in the skies.
Boarding, friendly people in London and Hamburg
Flight attendants, plane, food
Quality of food
I love Delta, especially their newer planes that have screens in the backs of headrests and free movies.
Leg room is never enough. I'm 6'1".
Good service, more leg room than American Airlines.
Everything was good.
We landed earlier than expected
Bathroom was very smelly
Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!
Excellent piloting and cabin crew.
Quality of food
I arrived safely and on time
Audio plug for my seat was broken, but I slept so it worked out Kay.
aircraft, food, entertainment
Very rapid flight. Landed far before scheduled arrival(at least 25 minutes). Checked baggage was delivered before schedule arrival time. Crew was pleasant/helpful.
Flight was changed from what was originally scheduled and purchased. I was informed of the change after the purchase before traveling. Thus I had 4 1/2 hours between flights.
Nothing about wheelchairs
When arrived they don't take wheelchairs
|Flights Arrive in||Grand Rapids Gerald R. Ford Intl|
|Flights Depart from||England|
|Airlines||British Airways, Delta|
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