My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.
The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.
Nice seats, comfortable.
Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.
Amesterdam airport employee was really rude
KLM crews look unhappy with their work. Everything they do is a favor not duty.
I loved how the airline crew were very accommodating. This was an awesome experience. A+++
I have no complaints.
Plane was about 30% full so plenty of room to stretch out. Friendly crew.
Flight left 50 minutes late because they'd lost the paperwork and had to get new copies.... not very professional! I can understand a delay due to weather or technical issues but losing paperwork shouldn't happen. The food portion was very small for an international flight.
My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!
Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it.
Long TSA lines at EWR, but they moved.
They were able to get us on an earlier flight to shorten the 5 hour layover
Staff was ind and friendly. Generous
Wish there was better food. It was okay.
I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip.
Nice seats food was decent crew excellent
Not enough room
Having had bad experiences with Aer Lingus before, I was hesitant to book with Aer Lingus again. But sadly, I was booking this flight last minute and had no other option. The route was Dublin to Calgary, via Toronto. I left myself plenty of time im Toronto to clear customs as I know it can take a while. The day of, the flight ended up being 1.5 hours longer than usual due to headwinds, leaving me with only 2.5 hours in Toronto. I ended up waiting 2 hours and 15 minutes for my bag and missing my connecting flight (my sister who was also on the same flight received hers in 30 mins and made the flight). Westjet was wonderful and put me on a later flight but Aer Lingus didn't have any assistance for me.
Aer Lingus lost my sister's luggage going to Ireland and never contacted my sister once the luggage was found. She only received it the day we flew back to Calgary. Poor customer service when inquiring about the bag, no compensation for necessities purchased.
Pleasant crew and good food/snack service almost forgotten as I stood at the baggage carousel for 40 minutes.
Baggage claim very frustrating (40 minutes) particularly after 12 hours of airports and airplanes. Messed up our ground transportation plans for no apparent reason. Totally unexplained!
Girl sitting beside me!
Guy sitting behind me!
Big plane, captain communicated our flight well.
Flight personelle were not very friendly, and as I am not a great flier and was making my first oveseas trip I was a bit disappointed they were so curt.
The price was fair and updated information on flights were sent to my phone.
Seating, cleanliness, crew courteousy, entertainment.
Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times.
delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long.
Flight was delayed twice. 3 hour trip took 15 hours.
My checked baggage was not trasnferred and did not arrive in Chicago.
The business class seat was extremely comfortable.
The touch-screen was very difficult to navigate. It didn't respond very well when touched.
Good organization and time on flight.
In 10 hours never offered water.
Our seats was almost the last seat of all our flights, even we checked in very early.
I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing
|Flights Arrive in||Grand Rapids Gerald R. Ford Intl|
|Flights Depart from||Europe|
|Airlines||KLM, Virgin Atlantic, United, Aer Lingus, Lufthansa, Iberia|
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