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The food was just ok.

Seemed like most everyone is now on Group 1, so boarding was very chaotic and slow.

The fact that I was so relaxed.

The food

Television

No drinks or snacks

Nothing

Airfare was $28 each way

No plug ins, hard seats, and an odd 20 minute delay to get a off the plane even though we were at the gate. They said it was because of the "balance". Really?

How quick the flight was. And how cheap the plane ticket was.

Frontier’s flights are usually delayed and cheap quality.

Nothing.

Terrible experience. No leg room. Sneaky fees. And they canceled our return tickets without telling us which cost us an additional $13000. They weren't even sorry.

All other stuff good

No music options for entertainment

On time departure and arrival, smooth ride

Again 30 minute delay to get internet working. At least this time they communicated the issue.

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

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Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

Couldn't get own crew closed gate and would not open door.

Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late.

The service was excellent and the flight on time. Love American.

The seats have been refurbished and if you are a plus size the seats are uncomfortable.

Such tiny seats.

The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early.

This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors.

Short flight and pilot was able to explain delay

Long delay due to many planes in front of us, no offer of water only drinks we have to pay for

Fight was changed then late

Seats are uncomfortable- they do not recline and the springs in the seat back pole into your back

I dislike their pricing structure.

Nothing

Hour delay

It got me from point a to point b. That was the only positive thing about this flight.

Unidentified delays had me sitting in the airport for hours, seats were overwhelmingly uncomfortable, no in flight entertainment, the cabin crew kept the galley lights on so it was impossible to sleep on a late night trip, nickel and dimed over everything from a carry on bag to choosing my seat, no complimentary drinks or snacks, took forever to receive my checked bag

Nothing.

Terrible experience. No leg room. Sneaky fees. And they canceled our return tickets without telling us which cost us an additional $13000. They weren't even sorry.

The crew was very accommodating and the newer plane was very very nice!

no complaints

Friendly crew and on time flight

N/A

Crews were nice

The fact that I was so relaxed.

The food

All other stuff good

No music options for entertainment

.

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

The crew was nice, boarding was easy

The seats and space are horrible, it is almost impossible to stay seated during the duration of the flight because the seats are so uncomfortable and if you are taller like I am you will have no leg room and no support past your shoulders

Hour delay

It got me from point a to point b. That was the only positive thing about this flight.

Unidentified delays had me sitting in the airport for hours, seats were overwhelmingly uncomfortable, no in flight entertainment, the cabin crew kept the galley lights on so it was impossible to sleep on a late night trip, nickel and dimed over everything from a carry on bag to choosing my seat, no complimentary drinks or snacks, took forever to receive my checked bag

I have a walker and it was stowed with the strollers. Was available soon after I arrived. Flight left on time and arrived early. Price was great, even with a few add ons.

WIsh they had pillows. I need lower back support and had to use my son's sweatshirt. I will know next time.

The food was just ok.

The fact that I was so relaxed.

The food

Quick

Television

No drinks or snacks

Such tiny seats.

I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience

The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early.

This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors.

Arrived safely.

Noisy children.

Crew was great and accommodating due to hour delay

Late delay. Slow boarding. Sat on plane for hour before actual take off.

Smoothie landing

Only one snack

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

Nothing.

Couldn't get own crew closed gate and would not open door.

Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late.

The service was excellent and the flight on time.

The seats have been refurbished In the narrow size.

No unexpected surprises.

No complaints.

All staff from gate agent to attendants were so very friendly and helpful along with being efficient and appreciative.

There was nothing I didn't like.

I was surprised by the amount of snacks and drinks on such a short flight.

Friendly crew and on time flight

N/A

love that Delta is now giving out Kind bars. Thanks!

I have a walker and it was stowed with the strollers. Was available soon after I arrived. Flight left on time and arrived early. Price was great, even with a few add ons.

WIsh they had pillows. I need lower back support and had to use my son's sweatshirt. I will know next time.

The crew was nice, boarding was easy

The seats and space are horrible, it is almost impossible to stay seated during the duration of the flight because the seats are so uncomfortable and if you are taller like I am you will have no leg room and no support past your shoulders

Direct flight. Cheap. Easy on and easy off.

Seat and tray size. But u get what u pay for, so I’d rather save the money

Nothing

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Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!

I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?

Smoothie landing

Only one snack

Crew flight attendant was nice the whole trip. Other places they aren't always so warm or nice when you leave. Flight was pretty.

Nobody was checking tickets for checked bags we deboarded.

Nothing.

No unexpected surprises.

No complaints.

The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early.

This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors.

The flight was good. Takeoff and landing were great. Service in flight great.

The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it.

The fact that I was so relaxed.

The food

Television

No drinks or snacks

Video access

Too hot, too crowded

Friendly crew and on time flight

N/A