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The boarding time for this flight was ridiculous, longest in all my time flying. There was a problem with the original plane so it was switched at the last minute. Not a good substitution. We were delayed in departing. The bathrooms for economy were not adequate. The crew were pleasant but not present in the economy section, in an ~ 8hr flight only twice did they come through offering water, easy to get very dehydrated. I had to go and ask every hour for more water. The seats were cramped, and I have no idea what they did to the coffee but it was undrinkable. The food, was disgusting, utterly inedible, I am stunned by the lack of care and quality with the inflight service, very disappointing, I had expected better from Aer Lingus.

We traveled with my 90 year old mother and she was well cared for by everyone from the wheelchair attendant to crew. Greatly appreciated!

Very comfortable flight. Great service, food options, and entertainment options. With Wi-Fi!

On time departure and arrival at LAX - good inflight entertainment - all basic seats on every airline right now begin to feel small after 10 hours!!

I was pleasantly surprised. I've never flown this airline and the seats were comfy, I couldn't select my seat but luckily got aisle and was able to comfortably sleep the whole trip except when they came around with an in flight free meal, drinks then snack at the end. I'd fly with Aer Lingus again. The only annoying thing is you had to pay for WiFi for different hours of usage but luckily I didn't need it

This was a great flight. I love the way they had general boarding board from the back first by seat row and in general the flight was very comfortable. The seats were actually comfy, and the food served was surprisingly good.

A seat was broken There was a delay of 45min A checked bag was missing in Boston

The service was some of the worst I have experienced on an international flight. The service was rude, the quality of the food was very low. The speed of service was insanely quick. You couldn’t finish your pretzels before the meal came before the coffee came before trash collection came. Then they never came back for 5 hours. They rushed everything so they could get it over with.

A special shout-out to one of the check-in staff at DUB yesterday noon. We had to use the "Closing Flights" counter and we met, hands down, the most efficient person - able to resolve several issues in the matter of minutes, while remaining polite and calming everyone down. Great job, Aer Lingus!

Everything was great!! I had no problems!! I would fly Aer Lingus again! 🥰

The travel on premium economy class was very positive. Comfortable with plenty of space and leg room. The service throughout was top notch. Crew members were kind and helpful. Food and entertainment were excellent.

Based on my wife's damaged condition, BA very kindly upgraded us from cattle to business class. MUCH appreciated!! One of these days, as it gains more experience, BA MAY learn how to depart on time (with over 30 years experience with BA, no flight has EVER managed to leave on time), Once airborne, the entertainment was ever so very pedestrian. But the flight was uneventful and the cabin crew's service was superb. And whichever driver landed the aircraft had obviously done it before. But BA unfortunately is learning from that scuzzy airline Delta. Delta is ALWAYS stunned when one of its aircraft actually turns up anywhere and is NEVER ready to receive it -- even when it turns up where and more or less when it is supposed to, NOT an example worthy of emulation.

Incredible. The upgrade to Business was a phenomenal way to end my trip, beyond grateful for the generosity and hospitality.

Great! Apart from small sitting in one the flight everything else was good

OK. Needed more information on baggage details with different airlines and airport baggage pickup Also, it appeared they offered free WiFi on their info publications but none did.

Great until k found out they never got my check bags onto the plane.

It was pretty decent mostly cause I have leg room.

The first leg of our booked flight was severely delayed, and by the time I could get to an agent to see about re-booking, it was impossible to arrive in time to board for the final leg to Reykjavik. We were flown by American Airlines to Heathrow but didn't arrive in time to take the British Airways flight. BA only flies once a day to Reykjavik, so we had to purchase an absurdly expensive flight through Icelandair out of Gatwick to arrive in time for an excursion that started at 9 a.m. the next day. Our luggage got lost in the meantime and wasn't found for several days.

Too much long line at the TSA and Security. Prepare for long walk for baggage claim.

No land services during boarding, specially while moving from terminal to another