Delta airlines charge $ 30,oo US DOLLARS for the check in for a suitcase in the baggage hold
It was delayed and I missed my connection to BHX
Pros: "Super friendly crew they were not mask Nazis it was nice"
Cons: "Super friendly crew they were not mask Nazis it was nice"
Pros: "Seating is better than most other airlines. In seat entertainment option, bring headphones. Accommodating crew. Beverage and snacks provided at no cost."
Cons: "Given we left at 7:15 am, I would’ve liked some food options instead of biscuits and peanuts"
Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "No middle searing."
Cons: "The tv did not work. The temperature was hot the whole flight. No airflow."
Pros: "Precautions taken appropriate"
Cons: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."
Cons: "the entertainment on the app didn’t work. and there was no seat back tv things. there was a movie playing in the aisle of the airplane. there was no way to charge any devices while our domestic flight had the tvs on the back of the seats and international plugs for every seat"
Cons: "Because of 12 hr between original flight and this flight, we drive"
Cons: "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."
Cons: "5 hour delay including multiple gate changes, being pulled off the runway and poor communication"
Cons: "I expect better service from American Airlines, total disappointment. Given incorrect information by 2 gate agents concerning connecting flight delays."
Pros: "Wi-Fi was great. Watched two movies. Flight was on time and painless"
Cons: "Only complimentary snack was pretzels and only a cup of water."
Pros: "One was great and one was not helpful and was condescending"
Cons: "The desk people were aggressively unhelpful when I asked for advice on getting a jacket back that I had left my previous flight (less than an hour earlier). They treated me with derision and ridicule because my previous flight was with a different airline, an airline that is closely enough associated with American that they booked me on an American flight. It should have been possible to at least talk to someone that could address my situation but now I'm stuck with the likely loss of something important to me and a strong dislike of American airlines. I'm probably just salty because it happened yesterday though. I'll get over the jacket eventually and probably fly with American again. But I will always resent them."
Cons: "LATAM is an absolutely horrible airline with horrible customer service. They changed the itinerary more than 3 times. I contacted KAYAK to help and you (KAYAK) did not help stating "that is the Airline's fault". This may be true. But if you are going to take my money for the tickets, please also take the time to address my concerns and solve the problems created by the company that you work with."
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Cons: "I missed my flight from Dallas to Houston because the flight from Frankfurt was late. However I appreciate the promptness with which Lufthansa customer rep attended to me and put me on another flight. Excellent."
Cons: "When I sat down I found a opened package of cookies which is provided on plan. Tray table had a lot of cookie crumbles too."
Cons: "Crew were not friendly at all; I was sitting in the very last row and could hear them complaining about various things. The passenger next to me asked multiple questions and was flat out ignored each time. The seats were very cramped, the flight delayed; a friendlier crew could have made up for that"
Pros: "Flight attendants were absolutely amazing!!!!! They made the trip very enjoyable!"
Pros: "Entertainment is excellent!"
Cons: "Seats are very close together but the flight is short"
Pros: "Seats were comfortable"
Cons: "Flight was delayed almost 2 hours. Maintenance - While I understand that these things happen to tell the passengers that maintenance crew "can't find a screw" to fix some panelling on the plane seems rediculous. Then further delay the flight because the wrong luggage was loaded?"
Pros: "For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills"
Cons: "We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'."
Pros: "My bag made it onto my connecting flight in spite of the tight connection due to the delay."
Cons: "The gate attendant asked if I would be willing to move to a different aisle seat to allow a family to stay together. She told me it was the same seat, saying "aisle for an aisle." It wasn't--it was the worst seat in the house--last row, next to the toilet, smelled the entire flight, with no possibility to recline. I had booked my seat months in advance, so a concession offer, such as a food/drink voucher, or a seat in econ plus, would have been the right thing to do. Instead I felt like a tool. Makes me wary of doing something nice for the airline in the future. No plugs in regular economy class makes it hard to use the United app for entertainment. Also, kept getting bumped off the wifi app."
Pros: "I cant say nothing but can say everything was good"
Cons: "I cant say nothing but can say everything was good"
Pros: "On time flight."
Cons: "Security was overzealous. I didn't know the standards changed for how many ounces you could carry over three days. The normal ounces of liquid was no more than 4.0 ounces. I had no problem going through security with that amount of spray deodorant flying from IAW, Dulles. DFW airport security says the limit is no more than 3.4 ounces. So they kept my harmless deodorant. I need TSA to get on the same sheet of music worldwide. People don't have time or money to waste having to deal with different TSA standards everywhere they go."