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Reviews of the top airline flying to Champaign
I love the e fact that the staff communicated swiftly when my flight was delayed and gate number changed
I love the e fact that the staff communicated swiftly when my flight was delayed and gate number changed
Boarding was quick and efficient. We arrived at our destination early.
Everything was on time, we arrived early, everything worked well.
Cancelled and rebooked twice in one day with a drop in seat class. Not good at all.
Service in first class no longer exists on American Airlines .
Customer service in first class does not exist on American Airlines
First class flight attendant was rude and lacked any customer service skills.
Airplane was cold. Flight attendants were rude. Phone charger did not work. No food available.
Excellent pilots in an extremely foggy situation. Very good communication with the passengers about possibly being diverted to another airport.
Deicing in Denver took forever and I almost missed my connection. De-ice faster! Not Americans fault.