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Delayed and once landed waited very long for the luggage

SW can't get their wifi right. I upgrade to insure wifi service but the last two trips had intermittent service. Not worth the extra costs.

Southwest is kind of a slum airline. It’s gotten more expensive over the years for less and less service. I am a Southwest Chase Visa card holder and was forced to choose a seat in the 26th row in the middle seat. However my wife who is a rewards member but doesn’t hold a card or anything else, gets randomly assigned a normally paid seat in row 6! How does that work?

The seat was not comfortable. 1D. My back was sore all night and the next day.

The new seating arrangement is so over priced for what you get.

An entire day of delays. Cost lots of money. Meals and a hotel.

Only downside was the legroom and seat width, which is always a problem unless I spend more for a premium seat.

Great flight but super high price. Glad it was a business trip and not personal

Everything worked well. Crew was as entertaining as is possible on a plane flight. Southwest still has good legroom:

I like SW’s approach to seating. This flight was about 1/2 hr late. The seats are uncomfortable. The snacks have too many ingredients to be food.