Pros: "Check in was great"
Cons: "There was a women on the flight with a dog. She went down the isle and was letting children pet it. I felt this lwas dangerous, as you never know what a child or dog are going to do. I had a nurse sitting next to me and she said you can’t believe how many children are bit by dogs who have no history. The crew did nothing to stop this"
Pros: "I liked getting off the plane"
Cons: "A flight attendant was rude to me twice for no reason. It’s the first time this has ever happened wit SW"
Pros: "Crew was nice and interactive. Helpful and expedited the boarding process."
Cons: "Flight was Pretty crammed but What are you gonna do"
Pros: "SW crews are usually amazing and today was no exception."
Cons: "Landing was very rough but flight overall was great"
Cons: "WN had no control over the wind delays so discounting that it was a fine flight. Where they fell short was the lack of sympathy from the first customer service agent working C concourse where this flight came in at. She had no experience dealing with people asking for for help. Her response basically was it it way at it is deal with it. No offer of anything unlike Michelle work gate B10. She was very helpful and offered to buy me on standby for an earlier flight"
Cons: "Nothing! The flight was great. The crew was very friendly, helpful, and courtesy!"
Cons: "The only thing was the long delay but that was not the fault of southwest airlines. They were great and I saw them doing everything possible to reroute people and when I arrived and found out my whole airline I booked with no longer existed, a southwest employee in birmingham was very very helpful."
Pros: "We were on time, and we didn't have a single issue during our travels. Best airline in the business for the price."
Pros: "Presentation of the brand"
Cons: "Perhaps allowing to download the download of the app on the WiFi would be a good experience. Also, consider having chargers in your seats. Not sure how much it would cost the airline but it would be a nice feature. To have an AC plug."
Pros: "The person next to me was drunk. The crew was rude."
Pros: "Nice quiet flight"
Cons: "Crew member attitude specifically regarding passengers in the emergency rows"
Pros: "This is always a quick flight. They usually only serve OJ and water, but the time goes by that it doesn’t matter!"
Pros: "The crew were very professional and friendly. The comfort of the seating was great as well."
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Pros: "Crew was great, the flight was good. Food is good but expensive."
Cons: "Free or inexpensive food options would be nice. I also prefer when the screens are in the back of the seat and I don't have to stream on my phone or pay high prices to use data."
Pros: "Crew were very attentive and hospitable to the crew. I have been flying ASIANA many times and enjoy the flight as well."
Pros: "Polite crew :)"
Cons: "Pretzels!!! Seriously, the Biscof cookies are not as good. Of course, I like salty :)"
Pros: "Crew was friendly"
Cons: "Tray tables very dirty, flight overbooked, hard to find gate agents"
Pros: "The movie that I watched"
Cons: "The flight attendants was horrible they did not have the food and wine and order a drink and they were not pleasant at all"
Pros: "The crew was very nice."
Cons: "The passenger sitting next to me took up half my seat and I was not offered a seat change."
Cons: "My seat’s tv wasn’t working. Also, controls on the seat for radio, channels, etc. didn’t work."
Pros: "Complimentary snacks and drinks."
Cons: "Broken seat back, broken tray table, audio input didn't work."
Pros: "Concierge at check in helping me saving money."
Cons: "Kayak and Travelocity making Sure to confirm if checked bags are included or not, the confirmation of flight purchase wasn’t clear enough and stated that Luggage info isn’t available at this moment so I got the big surprise at check in."
Pros: "Unfortunately we had a technical problem which caused a delay, but crew members managed it very good and kept us informed. Also we received a $75 voucher for the inconveniences. Well done jetBlue!"
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Pros: "The seat was ok. The crew was very good."
Cons: "Why should I have to buy food and headphones when I bought a ticket through Icelandair that was Business Class?"
Cons: "Plane to JFK cancelled. Jet Blue blocked ticket next day at 6am for China Southern. Spent additional $120 in transportation so I could leave home at 2am. Then when at JFK had to get a ticket at desk after an hour walking and being in line and after strong protest for they were not going to give me a"
Cons: "My flight was delayed by 3 hours both on the way there and back"
Cons: "Entertainment screen for my seat and many seats by me did not . work at all."
Pros: "The crew was very professional and polite, my flight attended (blond lady) was very pleasant and very professional. She should be promoter to teach others how to be professional without kiss passenger's a*s."
Cons: "Could be better if the check in line employee were be able to sell one way ticket to Boston at 13:20hr , instead I had to purchased round trip just to get at my destination at planned time. Also I had to pay 30 dollars to go get the next flight at 18:59hrs , which was extremely inconvenient."
Pros: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Cons: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "Very clean and safe. Practicing social distancing. Provided hand sanitizer wipes and snacks in a bag"
Cons: "When disembarking the plane there should have been more organization for social distancing. There shouldn’t be people standing over your trying to hurry and get off the plane. Everyone should stay seated until it’s time for your row to get off. None of the flight staff made people do this"
Pros: "Everyone was perfect...!!!"
Cons: "We need a real meal, we appreciate the snacks but real meal is necessary."
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."
Pros: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Cons: "Drink and snack service, but captain was concerned about "bumps""
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "I did not receive credit from Spirit Airlines for the reason of Covid-19"
Cons: "Better seats, entertainment, keep travelers updated to a landing time"
Pros: "The crew was ok. There wasn't much to offer by way of amenities, but were accommodating."
Pros: "We did not crash"
Cons: "Baggage fees, etc. we were surprised they did not make us buy bathroom tokens."
Cons: "They have their own random process of checking in, boarding etc. If you try to interact with a person in any way they charge you for it. That's not how it works for other airlines, and their communications isn't particularly clear about this so charges are surprising"
Pros: "The airline delayed for an hour and checked bags did. Or arrive with flight. Had to wait more than 10 hours for my lost luggage to arrive at airport"
Cons: "Checked in bag got lost and had to wait mor than 10 hours to pick it up from another flight. Flight was delayed for more than an hour"
Pros: "Crew were customer friendly despite 3 hour delay before boarding and 3 hour wait at gate for deicing"
Cons: "Cancelled flight... conditions did not warrant the need to get flight out in middlenof winter storm"
Pros: "Extra legroom is worth paying for."
Cons: "They need to organize the lines for boarding better and the fact that they have constant delays in schedule makes the airline look bad and undesirable."
Cons: "The seats were very uncomfortable and there was very little space."
Pros: "abdolitrly nothing"
Cons: "On the way up on my trip with my handbag and a backpack I was okay to go .. on the way back Spirt puts you on a vulnerable situation where the same carry on now cost $65.00 to board with no time to spare when boarding.. they stand st the entrance snd check for customers with more than one item when the same thing gong is not El accepted coming back .. SPIRT SUCKS AND THEY ARE CROOKS"