Daily cleaning, installation of cabin HEPA filters on flights from Florida to Helena
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$398||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "The seats were comfortable and the leg room for a 5 ft 10 inch man was fine in the main cabin. Pre ordered food and that was good."
Cons: "If people understood how to get off the plane"
Pros: "the crew was good my seat was broken so they moved me into a premium seat which w very comfortable"
Cons: "and explanation could of been made while we were standing in the jet way waiting to board for about 15-20 minutes"
Pros: "I liked the free movies to pass the time and that drinks came twice."
Cons: "I like the Flights where I can order food and drink without waiting for a cart... or for a long flight, more chances to order food so I am not ordering once. Have the ability to pay a tab at my seat."
Pros: "Was the seat super comfortable? Absolutely not. But no worse than any other flight."
Cons: "We were seated behind a family, including an infant and two children under 4. The kids had no concept of “indoor voice” and were up and wired the entire flight; the parents abstaining from trying to keep them quieter. I believe I will get some sound-cancelling headphones For the next flight."
Cons: "Assigned seats."
Pros: "quick boarding, comfortable and entertainment without devices, great choices if no time to stop for food"
Pros: "We flew to and from with Alaska for our honeymoon and they were awesome."
Pros: "Flight attendants were very nice"
Cons: "No televisions in the headrest"
Pros: "This was on one of the Virgin America planes, and the service was good and the plane was very comfortable. I appreciated being able to get some wifi chat access for free, and having the ability to request extra water easily over the RED in-flight system."
Cons: "The flight was delayed over two hours. The gate crew could have done a better job of forecasting for us how long the delay would be. It took over an hour just to unload the plane once it arrived, but every time the gate crew made an announcement it sounded like we'd be boarding in fifteen minutes, so I never felt safe to leave the boarding area. Usually Virgin has headphones available for using their in-flight entertainment system, and I was relying on that since mine broke at the airport. Unfortunately this flight did not have any loaded."
Pros: "Once underway, flight was nice. Relatively spacious with good entertainment options"
Cons: "Flight was delayed then cancelled (weather). Replacement flight next day was delayed (mechanical issues) and no gate agents at gate at planned time of departure to provide any info. After several hour delay plane boarded only to be delayed more due to weether."
Cons: "I didn’t like about not knowing your seats and being blocked by the airline."
Pros: "Ease of getting baggage checked and boarding pass Nice flight"
Cons: "Baggage cost and snacks could be better"
Pros: "I'm an alaska member so I have taken quite a few flights with them and I notice the service difference after a while. Generally the crew was nice."
Cons: "There was no beverage or food service till ~2 hrs into the flight. No air issues etc. that would cause a delay. There was only 1 service in a 5.5 hr flight. The previous crew served us beverages at least 2-3 times and carried water up and down. Coming from +90 degree weather everyone is thirsty. I bought food soon as I got on, I have a toddler.. it was delivered over 2 hrs later, luckily I came prepared with lots of snacks. Also there are no hot vegetarian meal purchase options on the flight to Mexcio/Costa Rica (which was the first leg of our trip) we had to make do with cheese/fruit platters."
Pros: "It was a smoooth good flight. Flight attendants were great and helpful"
Pros: "Boarding was easy."
Cons: "It was a 5 hour flight no entertainment. Food prices too high."
Pros: "Complimentary beer and wine!"
Cons: "food is terrible !!! need improvement"
Pros: "I generally love Virgin/Alaska. The crew is friendly and the flights are generally on time."
Cons: "The WiFi was inoperable for the duration of the 5-6 hour flight."
Pros: "Overall, good flight."
Cons: "I pay for first class because I want a higher level of peace and quiet and a lower level of distractions. On two instances, first during the mid flight cockpit bathroom break, and second during the 30 min final descent, the crew engaged in conversations between themselves in such load and animated voices that it was impossible for passengers sitting in the first four - five rows to ignore them. During the cockpit break, the young handsome pilot flirted with the young beautiful flight attendant who had positioned herself to block access to the forward bathroom. They chatted for what seemed like 10 min, her standing and facing us, him standing directly behind her, also facing us. We felt like we were on a soap opera set. And during the final 30 descent into Seatte, when we from Florida were extremely tired, the two forward flight attendants talked with each other in such load voices that it was impossible to keep reading my book. Admittedly, they were just chatting, but doing so in such a load voice that we could not escape."
Pros: "I didn’t have any problem at all everything worked perfectly"
Cons: "I really wish the airline could sort out the whole "check at the gate for seating" because I don't think anyone wants to buy a plane ticket just to deal with the uncertainty of if they are going to be able to fly or not."
Cons: "We had a specific situation on our flight tonight that was especially disruptive. Shortly after take-off, my fiancé who was traveling with me, felt the teenager (most likely a minor) directly behind him pushing his seat. My fiancé turned around to ask her to stop. Rather than apologizing and stopping, the teenager immediately began complaining about how my fiancé was encroaching on her space. My fiancé replied that it was well within his rights to lean his seat back. The teenager responded with further complaints. Her comments were out of line and rude. It was clear that she was not satisfied with my fiancé having his seat leaning back. My fiancé eventually put his seat back, and the teenager stopped complaining. We believed that the situation had been resolved, but apparently the teenager was not satisfied. Instead, she went to a flight attendant and lodged a complaint against my fiancé. Rather than hear our side, the flight attendant immediately asked us to move to a different seat. We were forced to move, against our will, to two separate middle seats further forward in the plane. We no longer were able to sit next to each other for the remaining five hours of the flight. And this was all because one particular teenager did not want my fiancé to put his seat back, which he is certainly allowed to do. Overall, the situation was handled poorly. We paid to sit together on a flight, but due to one other passenger's attitude, we were forced to sit in seats that we did not choose apart from one another. The flight attendant should have at least heard our side of the story and offered us an alternative. Instead, we were forced to accommodate another passenger who was in the wrong. Not to mention, throughout this entire process - which lasted about 30 minutes - I was not able to use the GoGo Inflight Internet Package I had just paid for. That was money wasted. The experience was embarrassing, disruptive, and awkward. We love Alaska Airlines, and we are usually pleased with their customer service. However, tonight, the customer service we received did not meet our needs; instead the flight attendant exacerbated the situation and we left our flight feeling frazzled, angry and disappointed."
Pros: "New aircraft, helpful staff"
Cons: "Slightly delayed"
Pros: "The flight attendants went above and beyond to find my family seats together. Entertainment was great. Wish food options for purchase were better."
Pros: "Good seats. Nice entertainment options."
Cons: "No / limited good on such a long flight. Very limited stock of the desired items with a convenient and sorry we are out."
Pros: "Usb and 120v plugs in seats. Got a row to myself."
Pros: "Great service and on time"
Pros: "Power sockets on each seat, good snacks"
Cons: "The loading of the plane was a bit messy. Not terrible, just didn't have much structure to it."
Pros: "This was our first time on Alaska Airlines. We flew nonstop from Orlando to Portland. Staff and crew were excellent! We arrived early and our bags were already on the carousel by the time we got to baggage claim!"
Cons: "At Orlando (MCO), there was no line for baggage drop off for passengers who had already checked in online or at a kiosk. The line was the same whether you had already checked in or not, which seems to defeat the purpose of checking in before getting in line."
Pros: "The crew on the plane and on the ground were all very patient and helpful."
Cons: "Narrow seats and the seat pockets are really tiny."
Pros: "The staff was amazing!"
Cons: "The turnaround took to long at the gate and we were stuck with thunderstorms and two hours late."
Pros: "My flight attendant service was awesome! "Atta-boy" to Ben for taking good care of me in first class!"
Cons: "No issues"
Pros: "Best flight ever!The flight took off early we arrive 40 minutes early which was fantastic. The flight crew was terrific best ever!"
Cons: "The flight took off early we arrive 40 minutes early which was fantastic. The flight crew was terrific best ever!"
Pros: "Helpful crew and comfortable flight"
Cons: "middle seat, my 13 yo son was in a different row and we couldn't communicate in flight. It would be nice if when booking there was automatically an option to put families together - without an addition fee to select seats. There were enough seats avail when I booked, but not once I arrived to the airport."
Pros: "The entertainment options were great during the flight. Prices from Orlando to San Diego were very good."
Cons: "I did not know about the app needed for entertainment and hardly had time to download it while on the plane. Had to fly in the evening and arrive at bedtime to get the better prices."
Cons: "The seats do not recline it hurts your back"
Pros: "Good legroom. Good service."
Pros: "On time, friendly attendants."
Cons: "Limited food options for a 5 hour flight and expensive."
Pros: "Flight crew was very helpful"
Cons: "The turbulence"
Pros: "Enough leg room"
Cons: "Not enough shoulder room"
Pros: "Reasonable cost for flight. Love the AA credit card benefits for frequent flyer."
Cons: "Male flight Attendant skipped our row for courtesy in-flight drink. When I got his attention, and asked if we could get a water or ginger ale, his smug lil sorry as if I somehow was responsible. I Didn't appreciate his attitude. In flight Attendant should be the face of your company and have always been treated great on this airline. I fly often and will will fly this airline again because when you are dealing with people, there is always the human element."
Pros: "the seats were comfortable for coach. the attendants were very pleasant,the take off and landings were smooth. these are the most important aspect of the flight."
Cons: "i tried the inflight entertainment but could not log in,neither could my seatmates. a very long boring flight."
Pros: "They are good across the board, A to Z."
Cons: "Nothing to note."
Pros: "Cabin crew service and friendliness On time arrival Nice pilot"
Cons: "Took too long to take off"
Pros: "Pilot had a sense of humor"
Cons: "Lack of common features of 2010 and up like American outlet, TV in headrest for everyone for free. Co-pilot arrived late although I do not know why, maybe there was an emergency but I feel there should be a stand-by closer than 50 min. Away."
Pros: "Quick, organizes boarding. Clean aircraft. A little snug on the legroom. In flight entertainment but not on or in the seat in front of you headrest, like I prefer. Great snack options with big portions. Worth every penny and then some."
Pros: "Was able to switch to an isle seat which i wanted. good service, great crew, on time, and good snacks. Everything i needed. Will fly Alaska again."
Pros: "Alaskan was great my first time the airplane was new and there was more leg room"
Cons: "New plane lots of leg room quick flight"
Cons: "Unfortunately I was at the airport 5hrs before my flight and had to wait at the ticket counter 2hrs before they opened. I feel that customers should be aware before they arrive that the ticket counter is going to be the only one that wasn't open. We could've made different accommodations where we wouldn't have to sit at the ticketing counter for 2hrs. When the staff arrived though they were really helpful and made sure to get us out to our gate with haste."
Pros: "Funny. Kind. attentive."
Cons: "The cabin was a little cool for me during at least half of the flight"
Pros: "I was fortunately upgraded to 1st class. The flight attendant was adequate. However, did not live up to the level of service I have come to expect."
Cons: "See above"
Pros: "The flight attendants were excellent, pleasant, and professional."
Cons: "The video system went down for a period of time."
Pros: "Great crew, great entertainment, came in early"
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Pros: "Flight cancelled"
Cons: "Flight not cancelled"
Cons: "Smooth on time flight"
Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"
Pros: "Even though they were just serving water and coffee. The attendant took it upon himself to retrieve the Ginger Ale i requested!"
Cons: "The seats are tight. but hey its an airplane, what can i expect!"
Pros: "Crew was great, just not very much room."
Cons: "Larger seat room."
Pros: "The crew was amazing"
Cons: "Everything it’s perfect"
Pros: "The Delta crew was great."
Cons: "The flight was 2.5 hours late. Then it was freezing in the flight. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. It took me two hours to warm back up!"
Cons: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."
Cons: "Not the yet"
Cons: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Cons: "Seat assignment at gate and it changed 3 times to Accommodate others."
Cons: "Noise in cabin unable to sleep"
Pros: "The seats were comfortable,,,,,, And we flew fast than other airlines I been on, And wow the stewardess were the best , wow service was excellent,,,,,,,,,there was lotion in the bath room, And tooth brushes and tooth paste, wow loved it, Great flight, thank you."
Cons: "Really everything. Love the Korean airport, There was a small capsule room I rented for the time between flights ,,,,, and not have to leave the airport .....took shower and nap. Just what I needed, Then got me three sandwiches and big thing of orange juice at Seven Eleven,,,,, Ahhhhhh happy happy happy."
Cons: "8 hours waiting in airport for a flight that could have been canceled at 3pm and given us our day back. We are traveling as a couple and one of us has a medical procedure scheduled that can’t be canceled. The lack of preparedness for this weather situation is disheartening."
Pros: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Cons: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "Crew was very friendly and upbeat. Boarding was quick and easy."
Cons: "I paid for a window seat, and there was no window where I sat. Seats weren’t terribly comfortable."
Pros: "Left on time and arrived early. Dinner quality was good Crew was very professional"
Cons: "Seats were uncomfortable."
Pros: "Over an hour late wth!!!"
Pros: "Quick boarding"
Cons: "Had to sit directly next to the engine and it was very loud."
Pros: "no one woke me up"
Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
Cons: "1 hour flight delay"
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Pros: "Everything went as I had expected it to, and as I hoped it would. Delta was super on both legs of the journey to Philadelphia."
Pros: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"
Pros: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Cons: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."
Pros: "Good crew"
Cons: "No entertainment"
Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."
Pros: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"
Pros: "Friendly staff and crew. On time efficient boarding. Security in SEA-TAC less than 5 min. Different snacks both flights. Prompt service. On time. Power sources at seats worked."
Cons: "Airport gate area in LAX filthy. No seats. Garbage cans overflowing. Bathrooms smelled like New Orleans street on a Sunday morning. Entertainment system broken."
Pros: "New plane with plenty of overhead storage space, on flight entertainment system has many options"
Cons: "pressure in cabin on decent was bad, my ears hurt (which only seems to happen on some flights)."
Pros: "Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great."
Pros: "We were kept informed about the delays. I was was automatically rebooked on connecting flights because of the delays."
Pros: "Quick flight; helpful and friendly staff"
Pros: "The crew was excellent"
Cons: "We decided to volunteer to take a different flight from our connection to New York because they were overbooked. When it came time to board the international flight, they screwed up our boarding passes and made us wait until the end to board. We were zone 1, priority boarding. The tv screens were very small and so glitchy I stopped watching my movie halfway through. The connector flight from philly to NYC was much more comfortable and had beautiful screens."
Pros: "Crew was stellar, very accommodating."
Cons: "Food was WAAAAY to salty. Needs some more flavor than just salt sad to say. Would be nice to be offered an entire can of soda not just a cup full of ice and a tiny amount of liquid. Charging for exit row swats? Cmon.... I'm 6 foot 5, why should a 5 foot 115lb woman get all the extra leg room but I canot?"
Cons: "Travel delays and cancellations on the return to ATL was the big issue."
Pros: "Fairly comfortable, seated in an exit row. It was an early flight on an A319. Always nice to have free seat back entertainment. Crew was friendly and accommodating."
Cons: "Flight was overbooked"
Cons: "Did not know they made planes with so little room inside. It was made for people under 5 foot tall with no carry on luggage. Crew took up over head luggage storage."
Pros: "The crew"
Cons: "Tiny seats"
Cons: "Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced"
Pros: "Ground crew at VPS was very helpful during a long delay."
Cons: "Delayed ( four hours) because United, or whatever regional flyer they use, did not have a first officer to fly our plane to VPS. Of course, we missed the last flight back to Amarillo. Now, I’m missing a day of work. This flight is now costing me a fortune, as well."
Pros: "Crew attentive and always offering refreshments."
Pros: "Stewart eas helpful"
Cons: "Nonentertainment. Sears are narrow"
Pros: "Crew was excellent."
Cons: "Seats are so uncomfortable. There is no where to stash your stuff b/c they reduced the size of the seat pocket to the point where you can’t fit anything in it. They are always out of the popular foot for purchase. I have actually started to fly American when I can b/c I’m tired of paying United prices - for what you get it’s not worth it."
Pros: "I liked the quickness of the boarding and the going through a fast lane for tsa. I enjoyed the WiFi and being able to charge my phone while enjoying a free movie in my phone."
Cons: "I don’t like you have to pay for the tv, and snacks could be a little bigger I guess"
Cons: "Last row"
Pros: "The crew was great."
Cons: "The seats are very hard making a 3+ hour flight pretty uncomfortable."
Cons: "worst flight ever .... absolutely no leg room. I am 6'5 and i sat in the last row. I asked to have a seat reassignment but the plane was full. I was miserable as hell!! I am very dissatisfied with my experience with United!!"
Pros: "courtesy an comfort."
Cons: "my son was connecting in Newark, and they said they were holding the plane for him and 20 other passengers. when they shuttled them from one plane to the next, they got to the gate on the tarmac and the plane had already left. we had to drive 2 1/2 hours to newark at midnight to get our 18 year old son. when i called united about it, they said to write in on their website and i'd be compensated etc... 5 days later, haven't heard a peep. never flying united again...ever"
Pros: "Comfortable; friendly crew"
Cons: "Flight was delayed on takeoff and then waited for about 45 minutes on the ground before getting to the gate"
Cons: "Old plane, no service, TINY SEATS"
Pros: "Convience o flying from tvc instead of driving to grr or det"
Cons: "My wife and I had to sit separately"
Pros: "Take off and landing very good"
Pros: "I enjoyed the assistance, the food and the movies"
Cons: "I liked every single bit of my experience."
Pros: "When they removed the crazy man sitting next to me and we deplaned"
Cons: "The fact that I wasn't notified early enough about 3 hour delay"
Pros: "There is little to like about air travel on a packed 737"
Cons: "No immigration forms available"
Pros: "Great flight attendant made short safety demonstration very entertaining."
Cons: "Good? What food?"
Pros: "The free movies and tv shows on flight back. The snacks and free beverages."
Cons: "My baggage was lost"
Pros: "Que acomoden a las parejas juntas."
Cons: "Asiento incomodo"
Cons: "Delay over 2 hrs"
Pros: "Smooth boarding"
Cons: "No entertainment of any sort available unless paying."
Cons: "The employees were verbally rude, borderline abusive. The airline was completely disorganized, changing our gate 3 times. Literally the worst airline experience I have had in years."
Pros: "2 flights today. Both delayed. Both with no free entertainment or any attempt to make up for the horrible problems. Service was non existent on the first and limited on the second."
Cons: "There is very little to like about united. Instead of taking the opportunity to offer some free comps to the passengers on either flight for the delays they just brushed it off as business as usual. Poor choice when a little hospitality goes a long way."
Pros: "The plane was more technologically advanced than others."
Cons: "There was a delay in takeoffs and landing."
Pros: "Great service. Free movies. Quality alcohol good food. Couldn't have been better!"
Cons: "It was perfect no complaints honestly it was one of the best flights of my life and I travel very often."
Pros: "Handicapped assistance was great. Our connections at from between flights was 35 minutes. We had to go from terminal B to C by wheelchair for my Dad then by electric cart to get to our next gate. We barely made it. They were boarding when we got to the gate. On our flight to our destination we were given the wrong gate and terminal. We actually were supposed to go from terminal E to B at opposite ends of the airport. We missed our connectio and had to be teschuled 6 hrs later. Then that flight was cancelled and we had to pay for a hotel and missed a whole day of our trip. These connections were paired by United no by individual choice. IAH is a very difficult airport to travel through. I won't fly United again!"
Pros: "Flight was changed,flew thru Houston,never went to DC>"
Pros: "No turbulence. Easy-in, easy-out"
Cons: "Not much leg room or seat space. Also for over 2 hour flight, no food was offered."
Pros: "United really could have done better informing us of delay, then cancellation. I knew it was likely to be delayed due to weather, and kept checking the status. It wasn't listed as delayed until nearly boarding time, although it seems pretty clear they knew well before that. But SFO was a star. The new decor is sophisticated and comfortable. Bathrooms were like at a swanky night club! Comfy chairs and charging outlets every where. The biggest hit was the Exploratorium installation, which kept my and plenty of other kids entertained!"
Cons: "Wayfinding signage from BART is confusing. BART connection is a pain. The machines in the station only take $1 and $5 bills-- no 20s or credit cards! And no one at BART cares if you are running late for a flight."
Pros: "Service was pleasant"
Cons: "No complaints"
Pros: "On Time!"
Cons: "When asked if we would volunteer to give our seats away if they were needed we said yes, only to be told last minute that we would need to board and that our original seats were taken which in turn caused us to fly both legs of the trip seated apart from each other."
Cons: "On both legs of my flight, I watched an hour of a movie on my iPad using United's app, and then the network failed. And I couldn't get the first movie on the second leg, so I couldn't finish either. Very frustrating."
Pros: "Boarding was organized. Crew was great."
Cons: "Last take off caused me to to miss my connection and they had to reroute me through an additional airport."
Pros: "Our flight attendant Lei was absolutely fantastic on this flight. After having to run nearly a mile through the Denver airport to catch the connection to Helena after a delay in DSM, I was very warmly greeted by Lei. She regularly checked to see how I was doing through the flight and made sure I was well hydrated. She was a highlight of the entire trip!"
Cons: "There were parts of this trip that were out of your control- for instance, the weather. Most people are very understanding of the fact that flights were cancelled or delayed because of this, but members of the UA were short with customers, making unprofessional facial expressions at people who were stressed out because they were trying to reach their destinations, and some staff was even ignoring customers in a long line to have personal conversations with one another or texting on their cell phone."
Pros: "Simple and easy to check in, board and even upgrade my seats."
Pros: "The crew was friendly and tried to help the best they could"
Cons: "We were stuck on the plane for an hour with no a/c. I had my grandmother with me who uses a wheel chair and is diabetic. I am also 17 weeks pregnant. The entire experience was terrible. One lady on the plane ended up needing a paramedic because of sitting in the heat so long. All we got was a sorry."
Pros: "The fast boarding and arriving ahead of schedule."
Cons: "Receiving a half can of soda. Not good for a grown man"
Cons: "My seat was changed 12 rows back from what I originally booked and I was put in a middle seat. I sat on the phone for over one hour with customer service and again at SFO with representatives of United who could have cared less. We all have choices and United will not be one of mine anymore."
Cons: "You switched me to an earlier flight without asking is confirming with me. I almost missed the flight, had to check my bag at the gate, and started out my morning scrambling to get to the airport and through security. No one at united could tell me why it was changed. Un believable. This is not the kind of surprise that is welcomed or appreciated."
Pros: "Courteous staff."
Cons: "Feet were so cold on the entire flight."
Pros: "I was happy to find a straight flight to Houston"
Cons: "They didn't call for infant in arms they just started boarding after anyone other diablitie me boarder. I really need that extra time to get situated, get my son out of the stroller and not be stuck trying to squeeze down the small aisles with him and waiting for others to get seated. The seats were tiny and I had to wait about 20mins after we unloaded for my stroller. Traveling with a small child is hard as it is but the circumstances made it even harder"
Pros: "A little better"
Pros: "Ptice of tckt"
Cons: "Not departing at the schefullef time."
Pros: "Everything went smoothly from arriving to the airport to landing and getting my baggage."
Airlines flying from Florida to Helena have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Helena
Masks required on board, masks provided on flights from Florida to Helena
Social distancing seating
Middle seats unavailable to book on flights from Florida to Helena
Testing for antibodies, testing for symptoms for flights from Florida to Helena
Waiving of change fees. Search flexible flights from Florida to Helena