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Cons: Delays

Cons: I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian

Pros: Fast

Cons: Terrible rough landing for no reason

Pros: Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update.

Cons: Arrived 30 minutes late. The food is ridiculous.

Pros: Bags check-in at DTW Security Check at DTW Boarding at DTW

Cons: Food is very very bad on Delta in general for Vegetarian Indians.

Pros: The crew members were excellent and efficient. Europe was fabulous.

Cons: 9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller.

Cons: The person next to me

Cons: Too packed in.

Pros: The base price was good, but once you add all of their extras, which in any other broadline airline the price is actually more expensive, but also no WiFi so could do work

Cons: They “extras” kill you, want to bring a carryon, $$$, want to choose your seat $$$, you want the flight attendants to help $$$, no WiFi, pay for a soft drink, when all said and done I could of spent the same amount on delta, and gotten the miles from it, but I wasn’t buying this ticket! There really is nothing redeeming about this flight other than it got to Miami early!

Pros: The crew member, different from the first flight leg, was very corteous!

Cons: My bag was left behind!

Pros: My seat in 3F that I paid $50

Cons: Purchased on Kayak ticket for $122 round trip to find out when I check in to my flight that I needed to pay for a seat and $40 for carry on. I should have stayed with delta ! This should have disclosed to me.

Pros: No one was sitting next to me so I had the two seats to myself.

Cons: The flight took a little longer that it was supposed to.

Pros: Very friendly flight crew. Lots of smiles and personal touches.

Cons: I didn't get to get on the flight.

Pros: Boarding and seating was smoother than in the past. No more cattle calls.

Cons: Mechanical problems causing delays are not uncommon, but the crew did little to communicate other than apologize. A complimentary cocktail, a working entertainment system, or even a regular update on progress would have helped.

Pros: I liked the way the AA gate supervisor too charge of the problem and solved it, with great deal of personal imvolvement and follow up. Also check-in crew was very much the best. I would say that AA showed the best of passages care to me. Truly outstanding.

Cons: Because of a mixup, though not of AA doing, I was literally forgotten at the gate. However, AA personnel showed the very best of can-do attitude and got me home for Thanksgiving. I am very proud of everyone working at AA at the TPA airport.

Cons: Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet.

Cons: Delays

Cons: I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian

Cons: lost time and monies...and opportunities.

Cons: I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian

Pros: Everything on time.

Cons: -

Cons: Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet.

Pros: on time. easy no issues

Cons: Confusion with shuttle to terminal 4

Pros: The Updated Delta Airline A320 Airbus Inside & Out

Pros: Bags check-in at DTW Security Check at DTW Boarding at DTW

Cons: Food is very very bad on Delta in general for Vegetarian Indians.

Pros: Fast

Cons: Terrible rough landing for no reason

Pros: Nothing, was a very old airplane very uncomfortable for a long trip.

Cons: Very poor entertainment, uncomfortable seats.

Pros: Everything on time.

Cons: -

Cons: Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet.

Pros: The Updated Delta Airline A320 Airbus Inside & Out

Cons: Confusion with shuttle to terminal 4

Cons: The person next to me

Cons: Arrived 30 minutes late. The food is ridiculous.

Pros: The base price was good, but once you add all of their extras, which in any other broadline airline the price is actually more expensive, but also no WiFi so could do work

Cons: They “extras” kill you, want to bring a carryon, $$$, want to choose your seat $$$, you want the flight attendants to help $$$, no WiFi, pay for a soft drink, when all said and done I could of spent the same amount on delta, and gotten the miles from it, but I wasn’t buying this ticket! There really is nothing redeeming about this flight other than it got to Miami early!

Cons: Had to wait at the gate on the plane for 50 minutes when we landed. Another plane was there. Not good at all!!

Pros: The crew member, different from the first flight leg, was very corteous!

Cons: My bag was left behind!

Cons: I believe the pilot flew to high. Me and my friends ears popped severely and caused pain.

Cons: Delays

Pros: Departure on time, arriving on time. Great flight

Pros: Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update.

Pros: Nothing, was a very old airplane very uncomfortable for a long trip.

Cons: Very poor entertainment, uncomfortable seats.

Pros: We had a two hour delay due to mechanical issues. Long time to fix it,

Pros: The crew was there when I needed them. And out of the way to help sleep. Nice service on departure with wide range of drinks and snacks. Really like entertainment on devices. Many more options of movies to watch. Easy access to restrooms with one in the front and two in the rear.

Cons: Baggage collection at Dulles can be improved. It took over 30 minutes for the bag to arrive.

Cons: You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight.

Pros: Boarding and seating was smoother than in the past. No more cattle calls.

Cons: Mechanical problems causing delays are not uncommon, but the crew did little to communicate other than apologize. A complimentary cocktail, a working entertainment system, or even a regular update on progress would have helped.

Pros: Bags check-in at DTW Security Check at DTW Boarding at DTW

Cons: Food is very very bad on Delta in general for Vegetarian Indians.

Cons: Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future

Cons: Confusion with shuttle to terminal 4

Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!

Cons: See other side.

Pros: Everything on time.

Cons: -

Pros: Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update.

Cons: I called your customer service department which I believe is in India or Pakistan three times to ask them to help with an alternative flight and each time I got different information, when I asked to speak to a supervisor I was told by the punk on the end of the phone that that wouldn't be possible. I asked for his name and employee number and he told me his name was Michael, difficult to believe when he sounded Indian

Pros: Nothing, was a very old airplane very uncomfortable for a long trip.

Cons: Very poor entertainment, uncomfortable seats.