Pros: "Clean plane and punctual flight"
Cons: "Overall no complaints"
Pros: "The crew was awesome. Made the flight seem to go by fast."
Cons: "Softer seats. They are good"
Pros: "Everybody was very helpful. It had been 40 years so it was great"
Pros: "The crew were very friendly. They were so kind and helpful to a young girl who was flying by herself. They kept checking in with her and asking her if they could do anything for her."
Cons: "A/c didn’t work in the plane. Departed 40 mins late. Seats were terrible and uncomfortable. Way too hot in the cabin."
Pros: "None stop flight was excellent"
Cons: "Everything was good"
Cons: "Everything was great!"
Pros: "Very pleasant crew."
Cons: "On a 3 hour flight attendants only came through once to serve but several times to pick up trash. When you have a window seat it is difficult to get up and ask for something and you feel stupid pushing the button for just a cup of coffee."
Pros: "Food, comfort, direct flight"
Cons: "Crew members were short and rude with almost all passengers"
Pros: "On time take off and early arrival."
Cons: "Running out of menu food items."
Pros: "The plane was on-time. Boarding was easy. Flight attendants were very helpful. They helped passengers get to their seats, find places for their luggage. Entertainment options were good. Bags arrived within a reasonable amount of time"
Cons: "I wish they would provide more food options or at least stock a few more of the ones they have. The fruit and cheese tray sells out early making it a long flight without real food. I don’t consider chips and cookies lunch food."
Pros: "Everyone, including crew and groundstaff were helpful and pleasant. The flight left and landed on time."
Cons: "The seats were not comfortable and not enough leg room."
Pros: "Everything great on flight. We arrived early too! Love the inflight entertainment using my device!"
Cons: "No issues."
Pros: "The crew"
Cons: "The boarding got very confusing"
Pros: "Great flight"
Cons: "Nothing it was all pretty good"
Pros: "I’m 6’4”, much better legroom than most."
Pros: "Service, flight, spacious seats..."
Cons: "They don’t give you food, you better plan on buying or bringing your own."
Pros: "leg room, drinks, seat recline, direct flight, air, lighting"
Cons: "attempting a movie on my laptop, it could only stutter, and took two hours to get through 51 minutes of the film (I read captions); my neighbor was not a large woman, but nonetheless couldn't help elbowing me often; you're not responsible for poor parenting, but the family ahead and behind (same family) was loud and complaining; the flight was switched to another plane so our original one could take passengers to Cabo (Mexico); we had no water in the restrooms; food shouldn't be an additional purchase on longer flights, nor should baggage check"
Cons: "I'm pregnant, so not enough options for food"
Pros: "good loading. great departure even with delay. early arrival."
Pros: "It seemed to flow very well from gate to gate."
Cons: "That I was flying to Omaha and not NY..."
Pros: "Nonstop flight that was relatively inexpensive!"
Pros: "I liked that the flight was non-stop."
Cons: "I was satisfied with all aspects of the flight."
Pros: "Easy procedures and seat options. Helpful staff. Quick flights."
Cons: "Couldn't get gogoinflight to work following directions on the card."
Pros: "Friendly staff, safe flight."
Cons: "No built in TV's or dinner served. I miss that about flights!"
Pros: "The seats were comfortable and I had plenty of space."
Pros: "On time and nonstop"
Pros: "Liked the charging port on the 747."
Cons: "From the first desk attendant and on from there, none of the crew we're helpful, organized, or on top of things. Right down to someone telling us she'd give us an answer to a question in 10 minutes "I promise" and then she turned and walked right off for her dinner break."
Pros: "The cordiality. The options for snacks and meals. The seat assignments. The clear Sky's! The stylish uniforms worn with sweet accessories."
Cons: "Some announcements needed to be made more clearly by slowing down a notch."
Cons: "Paying for food during a lunch hour flight"
Pros: "Crew was very kind and I didn't feel pressured about anything"
Cons: "Seats made my back sweat and airflow was a little iffy for my liking."
Pros: "Friendly staff; comfy seats and ample leg room"
Cons: "No free WiFi services"
Pros: "Couldn't believe how clean and fresh-smelling the restroom was! The seats are a nice wipe-able vinyl or leather material. Flight attendants were accommodating and had friendly mannerism. SkyWest/Alaska offered for us to check a bag for free, then both bags we had checked arrived at baggage claim within the 20mn post-flight, as promised."
Pros: "Good service before and during flight. We're very accommodating to our needs."
Cons: "Lots of movement on the flight between passengers and flight attendants"
Pros: "I love Alaska airline. I always try to fly with them."
Cons: "It was FREEZING on the plane and I had a blanket."
Pros: "Non stop Seattle to Omaha is the greatest thing to happen since I moved out to Washington State - my travel to Nebraska is so much easier and hassle free. The crew was professional and fun - Gluten free snack box is a plus."
Cons: "The sign in for free in-flight chat and entertainment was clunky and a bit confusing . I gave up on it ."
Pros: "No line to check from Lax to Portland Lots of leg room Loved complimentary internet and select movies No line to board We were m over efficiently and seamlessly"
Cons: "Too quick when getting drink orders - skipped me the second time on both flights Small overhead compartment"
Cons: "A long flight and was cold, and a crying baby throughout the flight"
Pros: "It was well worth it to wait for another flight. I believe this was a newer plane, it was exceptionally more comfortable."
Cons: "Cannot complain about anything on this flight."
Pros: "Courteous flight attendants were helpful to mothers with children. They came to all passengers frequently to ask if we cared for water or food."
Cons: "The flight was delayed again."
Pros: "The customer service was great."
Cons: "My only complaint is that somebody with a dog sat next to me. Which I had a dog wanting to lick me for 3 hours and the remainder of the flight another 3 hours the dog slept on my foot."
Pros: "I generally prefer to fly with Alaska Airlines. Reasonable fares, good service, good flight itineraries from PDX. My mobile carrier provides complimentary in-flight Wi-Fi. I'm no Starbucks fan but grudgingly admit to enjoying the coffee service."
Cons: "It would be good to see fewer disposals used in the food service but the cabin crew must be given kudos for separating recyclables as they collect waste from passengers."
Pros: "The crew were all wonderful and very helpful."
Cons: "The seats on the teeny-tiny Skywest planes are so uncomfortable. My back was aching after a three-hour flight, and I was in first class...can't imagine how much worse the main cabin seats are. There was no dairy-free/vegan option for the meal. I get not having vegan hot meals on hand because it's not the most common request, but even a cold snack pack (like the kind the AlaskaAir website lists as being standard in first class) would have been great."
Pros: "Great flight from Omaha to Seattle. Flight crew was wonderful!"
Pros: "Very comfortable and the inflight food and service was exceptional"
Pros: "Friendly, unstressed,timely"
Pros: "Great seats, very friendly Stewardess and quick boarding"
Cons: "Wish there was an optional movie to watch"
Pros: "Pleasant staff"
Cons: "Delayed departure due to mechanical problems."
Cons: "WiFi didn’t work well, tv had to be reset"
Cons: "Women at the boarding counter were rude and nasty."
Cons: "Boarding process in West Palm is always a mess. There has to be a better set up."
Pros: "Crew was pleasant."
Cons: "Flight was delayed. Told us when we got there. This is the first flight of the day. Shouldn’t have issues"
Pros: "Fast boarding and departure"
Pros: "Flight was not cancelled"
Cons: "JetBlue is late again"
Cons: "Flight was delayed 90 minutes but the bigger issue is that after we boarded the crew told us that some paperwork needed to be signed but we didn’t leave the gate until 40 minutes later. The crew including the pilot never informed us as to what was going. Terrible communication. Also, in regard to myself, I was sitting in an Exit Row and the flight attendant came over to ask unless individually if we were willing and able to handle our responsibilities. Before each of us was ready to answer he said OK, turned around and left. What would have happened if we had a problem and someone in the Exit Rows had a concern?"
Pros: "The team did their best to board the passengers and expedite cargo."
Cons: "Delay. Wasn't sure if pillows had to paid for."
Pros: "The ample legroom and comfortable cushiony seats."
Cons: "The delay in the flight."
Pros: "The seating space was just right, and thanks for the complimentary Sprite."
Cons: "The wifi/ flyfi did not work. The directv screen kept going offline. The complementary cookies ran out"
Pros: "Seats were comfortable and great entertainment."
Cons: "Headphone jack had static"
Pros: "very attending service and good communication"
Pros: "Flight was late but everything else was great!"
Cons: "Delayed almost an hour"
Cons: "DELAY DELAY DELAY NO TOOM FOR OVERHEAD LUGGAGE"
Cons: "All 3 connecting flights you sold me were not able to connect with each other, they lost my luggage because of you my trip is ruined, I hate kayak.com and I hate my experience with you, how can you be so ignorant to people's needs"
Cons: "The seats just don't go recline enough. Still feels like you're sitting upright."
Pros: "Overall it was greate"
Cons: "The crew members"
Pros: "Nothing. I was not in this flight. It was booked errorenously."
Cons: "Nothing. I was not in this flight. It was booked errorenously."
Pros: "Flight, crew,plane were fine"
Cons: "Jet Blue airport personnel at PBI were extremely rude and unprofessional."
Cons: "Ink stains on the seats, garbage near feet from precious flights, overall pretty disgusting"
Pros: "Our flight broke halfway to NY—cabin lost pressure. We had to turn around and for an hour 45 mins without AC, emergency land in Orlando (instead of landing in an airport we were flying over). Then we were stuck in Orlando in the middle of he night. Long story short I got in to Newark at 5am and my bags went to LaGuardia."
Pros: "Crew was very polite and helpful."
Cons: "Had to wait for an open gate after landing on time."
Pros: "Even though we had a nonrefundable fare, when due to "Quinn" we couldn't get to our extra-early flight, they put us on the next flight, and actually got us seats together. Nice work!!"
Pros: "Enjoyed adequate leg room on this flight. The Jet Blue staff at the airport and on the plane were very friendly and attentive."
Pros: "Boarded on time and reach new york before the initial time"
Cons: "Bought my wife and i tickets together but wasnt seated together."
Pros: "The crew were great."
Cons: "The people on the flight not so much. Barking dogs and screaming babies."
Cons: "A woman was boarding the plane with two babies and clearly struggling to get to the back of the plane. When she could not handle it anymore she asked one of the flight attendants to help her. She was refused assistance by her. Then the flight attendant came to the front of the plane laughing uncontrollably say, "OMG, did you see her having a meltdown...she was asking me to help." She proceeded to laugh for the next 20 minutes repeating that the woman was helpless. I was disgusted by the flight attendant's behavior and attitude."
Pros: "Got to destination safe and on time"
Pros: "Flight was delayed 1.5 hrs with no explanation other than the pilots had to drive over from Ft. Lauderdale to West Palm."
Pros: "Everything was on time..."
Pros: "The staff was pleasant and respectful even when some passengers were rude."
Cons: "Paying for headphones."
Cons: "Baggage was lost and no one seemed to know where it went. But then it turned up in my hotel a few hours later so at least it got worked out."
Pros: "I liked the captain's sense of humor! It was a good flight, no issues, on time!"
Cons: "My overhead light didn’t work. My seat mates tv didn’t work. We were in 13 A & C"
Cons: "Plane was delayed...they inform passengers of the delay, then set back to the original time. Horrible. This airline stinks."
Pros: "Efficient boarding process. Flight Attendants happy to be on board with you."
Cons: "Nothing not to like."
Pros: "Polite crew. Flight on time."
Cons: "Forty minutes late. Last time I flew them it was four hours"
Pros: "On time. Liked not having to change terminals for connecting flight."
Cons: "At 5:30 am, Jetblue check in personnel in WPB were rude to passengers. Said It was our fault we were in wrong line to check our bags bc we had not read the sign that clearly said if we were pre-checked we should have waited 10 yards to the right. She refused to take our bags in the full sevice line until other passengers deferred and insisted our bags be checked In ahead of them since we had been waiting longer. There were not enough people to staff the bars in the JFK terminal before our flight boarded. Waited 15 minutes for one bartender to return from break. At next bar, in front of gate #16 there was no bartender. After 15 minutes someone appeared, only to take orders and disappear. Finally got a drink at a restaurant, nearby, but they said the drink had to be consumed there, not taken in the plane. No alcohol was offered on the plane between JFK and Burlington. Baggage crew ripped the handle off my Rimowan luggage."
Pros: "the atmosphere, appearance of lga, the wheelchair service attendants-kind, courteous and attentive."
Pros: "We arrived 20 minutes ahead of schedule !! Amazibng"
Pros: "Free upgraded seat"
Cons: "tooo late arraival"
Pros: "Early, clean and comfortable"
Pros: "Comfortable and safe flight."
Pros: "the crew were very helpful providing all information I need it"
Pros: "The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful."
Cons: "My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best."
Pros: "nice crew and newer plane"
Pros: "Amazing crew and food and entertainment selection!"
Cons: "Honestly nothing it was perfect"
Pros: "Nice crew, easy process"
Cons: "Everything was fine"
Cons: "Seat was old and killed my back. Paid for a comfort plus seat, but from what I could tell it was no different that economy. Still had to gate check my single carry on, no entertainment system, no in flight texting. I felt ripped off"
Pros: "Delta treats people like friends. That’s all it takes to be successful. Delays are easy, mechanicals are easy. Great friendly team."
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Pros: "Everything met my expectations"
Cons: "Left A bag behind in NY"
Cons: "Couldn't have been better"
Pros: "The seat was comfortable"
Cons: "Seats could be a couple of inches wider"
Cons: "Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line"
Cons: "Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced."
Pros: "Crew gave specific instructions on boarding as to wear to place bags (overhead vs under seat) so even though we boarded toward the end, there was still a place for my bag. I enjoyed the choice of snacks."
Pros: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."
Cons: "Itinerary was changed from the one that was booked. Flight was preponed by 2hours."
Pros: "Flight attendants"
Cons: "Delayed flight, b.s. about why we were late, kept changing the reasonfor being late, unfriendly service"
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Pros: "The whole crew was great and very accommodating"
Pros: "The cheese bites were amazing!"
Pros: "The smooth flight, the informational touches the pilot and gate attendants gave to the people"
Cons: "Late flight attendants"
Cons: "Delayed because waited on a stewardess to show up. Wasn’t able to book my seats when we checked in. The last seats on the plane are horrible. Still waiting on the plane to unload. Definitely will rethink ever flying this airline again."
Pros: "Everything was very standard, good crew, good gate agents, smooth flight."
Cons: "I purchase tickets using credit card points and was not allowed to have seat assignments until 24 hours before the flight. This is NOT going to work for me in the future"
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Cons: "They lost my luggage."
Pros: "Entertainment did not work even though it was a quick flight we sat at the gate for a while which turned the flight into hour and a half."
Pros: "Check-in agent was very pleasant even through having to deal with a number of cancelled flights."
Cons: "Flight was delayed shortly before it was scheduled for boarding, which resulted in further delays/cancellations along the journey. Earlier notification may have allowed me to remain in Atlanta a night or two longer with my family as opposed to having had to spend many additional hours sitting uncomfortably in an airport."
Pros: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Cons: "My luggage didn't make it home. I checked in the same time with my daughter we have the exact same bags, hers made it mine did not. How does that happen? They said it would be on the next flight and would deliver it to my home. Eight hours later and I still have not seen it."
Cons: "Took forever to board and get off the plan."
Cons: "No on board entertainment."
Pros: "Almonds were very good as snacks. Flught departed ontime and arrived early. Checked bag arrived in less than 20 minutes."
Pros: "Delta made the experience great"
Cons: "Flight was delayed almost two hours"
Pros: "I loved his pilot. His take of and landing were so smooth. I wish I could request him and his co-pilot for every trip I take. The flight attendants served and did not hang around and harass you like some do. They were efficient."
Pros: "Friendly staff and onetime aircraft"
Cons: "Nothing in perticular"
Pros: "The flight attendants were very friendly"
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."
Pros: "Seats were nice"
Cons: "Airplane interior needs updating, old seats."
Pros: "Crew was very nice and boarding was good"
Cons: "Plane was late because they had to move luggage around because of balance on the cargo area. Resulting that they have to take out lots of luggage out of the plane. More than 20 people did not get their luggage including me."
Pros: "Very good boarding process and on time for out international flight."
Pros: "Unlike some airline pilots(Spirit) these guys actually communicate with the passengers."
Cons: "Have working charging ports, improve space for comfort."
Pros: "Nobody died."
Cons: "Lost our baggage. No in-flight wifi. Departure gate changed 3 times without notifying passengers. Employees not helpful with lost baggage. Charging ports in flight did not work."
Pros: "Seat was uncomfortable, but luckily we had an exit row so we had extra leg room. An entertainment station would be appreciated. There was a 3 hour delay due to technical difficulties, which was frustrating, but nothing could be done about it."
Cons: "Crew could have been slightly friendlier and more willing to help."
Pros: "Very friendly crew."
Cons: "No snack provided on the 3 hr flight back, just drinks."
Cons: "Don’t advertise onboard WiFi/entertainment if you don’t have it"
Pros: "New seats"
Cons: "Seats lean back so far that the person in front of you is practically in your lap. Awful awful. Flight attendants were nice to their friends flying on the plane."
Cons: "Everything except price."
Pros: "Crew got us to our location and did not crash the plane. Flight attendants was efficient and friendly."
Cons: "I do not think they can make these planes any smaller or less comfortable. I’m 6 foot two and roughly 200 pounds. I am tired of having my knees in my chest for 3 1/2 hours."
Pros: "Nice, friendly crew"
Cons: "Poor leg room"
Pros: "Service, smiles, great trip"
Cons: "nothing to improve"
Pros: "Friendly crew. Pilots kept us updated on potential turbulence and weather- but it all went well."
Cons: "had to wait to get a seat in check in and attendant referred to me as older gentleman when talking on the phone"
Cons: "Not even a bag of peanuts, cookies anything! And have to pay for seats too, on top of flight cost. At least show appreciation for flying with you."
Pros: "Easy boarding, friendly staff"
Cons: "Didn't liked not knowing my seat until arrival, unless I paid more for a seat, baggage etc. Instant coffee Yuck!"
Cons: "Check in crew was limited, one did not know how to help with check in or even access the baggage belt; our flight was delayed and passengers were not kept up to date; finally a passenger with a service dignity began to call out boarding zones not over the loud speaker but just yelling herself - which I was thankful for... it was the most clear direction I had received all morning"
Pros: "Excellent prices, excellent first class upgrade price, new leather seats, delicious food, great service."
Pros: "Excellent crew and service. Landed. Alive. Couldn’t ask for more"
Cons: "Cramped. Food is pay only even for snacks"
Pros: "Price, comfort, that touch of Minnesota class."
Cons: "I loved the whole experience."
Cons: "Late take off, no leg room."
Pros: "The crew was nice."
Cons: "Almost an hour delay at the gate. I understand there was some problem with the plane and I’m glad they fixed it, but maybe give everybody a cookie or something instead of pushing all your snacks that are available only with a credit card."
Pros: "Crew friendly, helpful, efficient. Seats more spacious and leg room compared to newer planes."
Cons: "Age of plane evident in take off and landing in terms of rattling noise and screeching of landing gear coming up and going down."
Pros: "boarding was easy and fast, crew was friendly and prompt"
Cons: "Had an aisle seat and the space for storing bag underneath was tight and smaller than the other two seats. Unfortunately, peanuts or pretzels would be appreciated when flights are four hours long. Rough landing - pretty sure it was a newbie pilot, but will never know. Air did not reach the aisle seat adequately, felt nothing - was hot."
Pros: "Friendly, helpful staff"
Cons: "The pull down trays were nasty and I had to clean it. Flight attendants need lots is polish."
Pros: "Good budget-friendly airline through MSP. Overall good experience and would fly with them again given the opportunity."
Cons: "Flight crew wasn't the most personable I've experienced."
Pros: "cheaper than most airlines and gets you to your destination"
Cons: "bored if you had nothing to do"
Pros: "On time, professional crew"
Cons: "The canned safety audio"
Pros: "Everything went smoothly."
Pros: "The flight was on time no delays and also the flight attendants were friendly."
Cons: "Baby's crying most of the time."
Pros: "5 stars for the crew"
Pros: "Easy check-in and boarding at Minnesota's hometown airline. Will always fly Sun Country if it's an option."
Cons: "My tray table was broken so I had to eat in my lap. Very uncomfortable as since there were still open seats I would have expected that my husband and I be seated together and there were two seats together in row one with just a jumper sun country employee occupying. Flying first class is expensive and I expected better service as well as wi fi"
Pros: "The flight was 2hours delayed with no excuses. We boarded with no apologies or discounts given. We the passengers were disgusted with service!"
Cons: "The flight attendants were nice! The passengers were nice too."
Pros: "Good to have nonstop flights! Friendly flight attendants."
Cons: "No word from the pilot on either flights."
Pros: "It's 8:18 pm and no one here. No plane no person so i guess im stuck with a lot more."
Pros: "Pleasant attendants."
Cons: "sitting in the last seat."
Pros: "On time and easy boarding"
Cons: "slow service on first flight"
Pros: "Every one is warm and friendly"
Cons: "No complaints"
Pros: "If you show up without a seat assignment, (which you pay for) they will assign you a seat. If you're lucky it's exit row. If you're not, it's middle near the toilet"
Cons: "Buckled and dimed for any extras"
Pros: "Everything was on time and there were no problems."
Cons: "Narrow seats. Not even a snack on the flight? You can however buy lunch if you want to."
Pros: "All other aspects of a flight"
Cons: "The girl behind me constanly kicking my seat !!!!!. Never been so annoyed in my life."
Cons: "The seats that you have for regular price were so small that the man next to me (in the middle seat) and I were both uncomfortable the whole way. I just wonder if your plane designers have sat in one of those seats for over three hours. It is ridiculous."
Pros: "The flight arrived 10 minutes early"
Pros: "On time and crew was polite"
Cons: "No food, no entertain"
Cons: "I wasn't really counting food and entertainment in my review thoughts."
Pros: "The people are awesome."
Cons: "No frills flying - no food or entertainment & narrow seats with arms that don't go all the way up. But it's not UNcomfortable, so it was fine."
Pros: "No food or entertainment"
Pros: "The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early."
Pros: "Delays. Very hard to rebook. Crew was inattentive. No chargers or TVs. Little overhead bin space. Terrible flight."
Cons: "Fix everything mentioned above"
Cons: "Taxi time on both ends were ridiculously long."
Cons: "The pilot on this flight was amazing!"
Cons: "The boarding process at the gate was brutal and very disorganized and the persons working for American Airlines were overwhelmed and announcements relating to the delay were very confusing"
Cons: "Circled for too long and had no updates from the captain on what was happening."
Pros: "Nothing, was a very old airplane very uncomfortable for a long trip."
Cons: "Very poor entertainment, uncomfortable seats."
Pros: "Everything on time."
Pros: "Flight cancelled after multiple delays. Huge line with single agent to rebook everyone"
Pros: "Kayak was helpful with all the reminder and alerts. The staff was extremely friendly."
Pros: "It was an average flight"
Cons: "Delay of 2 hrs and it wasn't due to weather"
Pros: "The flight was delayed"
Pros: "the plane looked new and clean"
Cons: "the leg space"
Pros: "Friendly attentive crew"
Cons: "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
Cons: "Terrible rough landing for no reason"
Pros: "Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update."
Cons: "The space between seats is very short!!"
Pros: "Legroom, interactive lcd screens on seat headrests. Would fly again, affordable as well."
Pros: "FUE OPERADO POR AMERICAN AIRLINES Y EL VUELO DESDE TAMPA DESPEGO TARDE Y PERDIMOS LA CONEXION A JAPON TODO EL DIA EN EL AEROPUERTO SOLO HASTA EL DIA 21 VAMOS A SALIR DE LOS ANGELES A TOKIO SI TENEMOS ALGO DE SUERTE MUY MALO EN VERDAD NOS ENTIMOS ENGAÑADOS"
Pros: "Average. Expectation for US airlines are so low this flight score average."
Cons: "lost time and monies...and opportunities."
Cons: "old plane with worn out seats."
Pros: "45 minutes early...brand new (refurbished) a320"
Pros: "Food was okay.."
Cons: "Had a bulk head seat that turned out to be not one."
Pros: "Timely I have no complaints. The flight went well."
Cons: "Timely I have no complaints. The flight went well."
Cons: "Horrible long delays."
Cons: "Too cold on the plane"
Pros: "The flight was on time Crew was nice"
Cons: "No entertainment"
Pros: "The only good thing about the flight is that it was nonstop."
Cons: "This four-hour flight had no movie and no seatback entertainment system. It didn't even offer SiriusXM to listen to. How old exactly was this plane?!"
Pros: "Free in flight movies"
Cons: "Nothing in particular"
Pros: "Good air and great stewardesses"
Cons: "Horrible experience in the ground system, they charged me $240 for my bags and the staff are really confused."
Pros: "Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude"
Cons: "Look above"
Pros: "Not enough space. Felt too tight. Not comfortable at all."
Pros: "It was fine"
Cons: "It was a full flight, but I cannot complain"
Pros: "Everything I like :)"
Pros: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"
Pros: "Everything went fairly seamlessly despite having a pacted plane."
Pros: "It was all good . I enjoyed the service. Was friendly . Take off and landing went well . The plane was awesome. The temperature in the plane stayed the same . Not to hot or cold . I travel alot for my job . I half to say , this was a great crew ."
Cons: "I honestly can't come up wirh something I didn't like ."
Pros: "Comfort and quick boarding"
Cons: "Flight attendants were a bit dry and less than over zealous. Connecting gate in Charlotte was really far from where we landed. I had little time to get there."
Pros: "Boarding process was quick and staff was decent."
Cons: "Tiny seats, everyone was uncomfortable because of this. No in flight entertainment."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Cons: "NEVER GOT THE TICKETS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Cons: "See above"